176 to 200 of 373 Customer Retention Jobs in England

specific named accounts, including identification of incremental revenue opportunities, new product and service opportunities and retention of existing services. Provides support for customer relationship management and customer satisfaction in addition to delivering customer revenue and retention objectives. Identifies and manages interactions with assigned … group of existing customers to identify cross/up and repeat sales opportunities. Resolves problems and ensuring customers receive high quality customer service. Works with moderate guidance in own area of knowledge.Job DescriptionThe Account Manager role has two core strands: owning client relationships and up-sale (account management ...

check-ins, business reviews, roadmap discussions, discovery workshops, etc. Act as the main bridge between enterprise clients and Vega’s product & engineering teams, translating customer needs into clear, prioritised, and deliverable work - with clear success criteria and scalability with the platform. Work with Product to ensure there … clear linkage between customer demand and product direction - collaborating to understand the trade-offs between effort, impact, and complexity and prioritise customer-driven requests across the product surface and multiple customers. Actively build and shape the playbook for how we run engagements at scale, with processes and automations ...

experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration … deputise for directors and represent the Salesforce function confidently. About the team In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions ...

someone who wants to make a real impact, take ownership of a key area of B2C sales, and contribute to how UniHomes manages customer cancellations now and into the future. Working alongside our existing Retentions Executive, you will take shared ownership of all cancellations within a friendly and collaborative … office environment, helping to maximise customer retention and deliver strong commercial outcomes. In this role, you will be responsible for handling customer cancellation requests year-round. Some requests will be straightforward and transactional (e.g. a student group is no longer proceeding with their tenancy), requiring accuracy ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Manager to join a leading B2B SaaS company in the UK. As the Senior Product Manager, you will lead initiatives focused on product growth, customer adoption, platform engagement, and user experience improvements. You’ll collaborate closely with Engineering, Design, Sales, Customer Success, Marketing, and Data teams to deliver … impactful product enhancements and drive business outcomes. As the Senior Product Manager, you will be responsible for: Driving product growth, customer engagement, and retention across a rapidly scaling SaaS platform. Owning and optimising the customer journey, from onboarding and activation through to expansion and renewal. Identifying ...

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare’s products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

consistent, high-quality delivery of the FNZ platform services, alignment to FNZ’s go-to-market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. This includes ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost-to-serve discipline and resolution … delivery capacity, change priorities, service performance and operational risk are reviewed collectively and acted on with clear ownership, pace and discipline. Specific Role ResponsibilitiesPortfolio & Customer LeadershipAccountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients Sets and owns portfolio-level customer satisfaction ...

looking for the leader to continue to lead and scale the function accountable for Sales Accepted Opportunities (SAOs), qualified pipeline, and customer expansion revenue.We are looking for a strategic and hands-on marketing leaderbased in NYC who wants to build a modern, AI-augmented growth engine to unlock … close to the execution of our demand engine across North America and EMEA. You will bridge the gap between initial acquisition and long-term customer retention, ensuring our marketing tactics match our expanding vision as a comprehensive HR platform.What are your responsibilities Architect the AI-augmented Growth ...

looking for the leader to continue to lead and scale the function accountable for Sales Accepted Opportunities (SAOs), qualified pipeline, and customer expansion revenue. We are looking for a strategic and hands-on marketing leaderbased in NYC who wants to build a modern, AI-augmented growth engine to unlock … close to the execution of our demand engine across North America and EMEA. You will bridge the gap between initial acquisition and long-term customer retention, ensuring our marketing tactics match our expanding vision as a comprehensive HR platform. What are your responsibilities? Architect the AI-augmented ...

Agreements are consistently achieved.Maintaining strong relationships with internal stakeholders, banking partners, and clients.Collaborating with Front Office teams before and after sale to support client retention and satisfaction.Investigating and resolving client and internal queries in a timely and professional manner.Identifying opportunities to improve client servicing and operational efficiencies.Participating ...

work across a range of consumer, product and commercial areas. Depending on the team you join, your work could focus on areas such as customer retention and loyalty, pricing and promotions, discovery and personalisation, or customer acquisition and engagement.Across all roles, you’ll lead and develop ...

works collaboratively with their peers and other departments to achieve overall company goals and revenue targets. You will be working to drive growth, customer retention and to identify co-terming, cross-selling opportunities and reducing churn.We expect office-based employees as we believe being together facilitates casual ...

Starbucks, we’re all about you.As part of this role, you’ll be responsible for the growth and effectiveness of our loyalty, CRM and customer lifecycle programmes across EMEA, helping to deliver more effective, insight-led customer engagement. You’ll combine lifecycle strategy, campaign delivery and market enablement … support markets to adopt capabilities and approaches that drive customer retention and lifetime value.We’ll look to you to bring your consumer-first mindset with the ability to balance data, insights and execution to shape practical and scalable solutions across the region. We’re looking for someone ...

executive-level customers and global partnersYour ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success.How You’ll Drive ImpactDrive Business Growth & Market ExpansionIdentify and capitalise on new opportunities within high-growth semiconductor segmentsDevelop and execute market entry strategies that … deliver measurable revenue impactBuild compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curveBuild Strategic Partnerships & EcosystemsDevelop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers, system integrators, and telecom operatorsLead and manage Joint ...

COMPANY This fast-growing AI SaaS company helps organisations unlock the value of their first-party data through an innovative customer intelligence platform. Originally established as a consultancy, the business has evolved into a product-led organisation, working with enterprise clients across industries including retail, finance, travel and telecommunications … improve customer retention, engagement and commercial performance through AI-powered insights. With around 30 employees, the company is entering an exciting growth phase with multiple AI products already live and new solutions in development. Reporting directly to the CTO, you'll play a key role in shaping ...

Fully Remote (UK) UK & Sweden Markets I'm hiring a CRM Manager for an established international online gaming and sportsbook business, helping drive customer engagement, retention, and revenue across key European markets. This is a fantastic opportunity for a hands-on CRM professional who enjoys combining customer … with the scale and backing of a long-established global operator. The CRM team works closely with commercial, acquisition, and product functions to maximise customer engagement and long-term value. The role Reporting into the Head of CRM, you'll take ownership of CRM activity across Sportsbook customers ...

money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionAbout the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision.Key ResponsibilitiesCommercial ExcellenceTransform service into a revenue engine through insight-led upsellsUse data ...

business that combines purpose with exceptional execution, strong product investment and ambitious growth plans. The Opportunity You'll own a key part of the customer journey, working closely with Design, Engineering, Data, Growth and Customer Experience teams to improve customer engagement, retention and long-term … value. This is a highly visible role where your work will directly influence both customer outcomes and commercial performance. Perfect for a Product Manager who thrives on getting things done, bringing teams together and delivering meaningful customer experiences. What You'll Be Doing Driving delivery across a range ...

improved risk profile, or improved terms for renewal and upselling opportunities. Successfully close a target percentage of deals with value-added clauses that enhance customer retention and revenue potential. Foster Strong Stakeholder Relationships: Build trusted partnerships with sales teams, customers, and internal stakeholders, leading to a measurable … improvement in internal satisfaction scores and customer feedback on the negotiation process. Act as a point of contact for resolving contractual issues, achieving a high resolution rate within set timelines. Drive Process Improvements: Implement data-driven strategies to enhance negotiation processes, reducing friction and improving customer satisfaction ...

team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them.QualificationsWHAT YOU’LL BRINGTechnical Skills: 5+ years experience in analytical roles with strong data analysis … make it happen.NICE TO HAVE BUT NOT ESSENTIALPrior experience in the B2B space understanding business customers' financial and expense management needs.Prior experience working with customer support, fincrime or servicing analytics.Additional InformationWhat do we offer: Salary: 75,000 - 115,000Company Restricted Stock UnitsNumerous great benefits in our London office ...

hire a Head of Marketing Analytics . This is a high-impact leadership role focused on helping the business make better commercial decisions through customer insight, segmentation, campaign analytics, and marketing intelligence. The organisation has grown significantly through acquisition and now operates across multiple service lines and international markets … creating a huge opportunity to unlock value from its data assets. The opportunity The business generates vast amounts of customer, operational, and service data but is only beginning to fully exploit its potential. They're looking for someone who can move beyond reporting and help answer questions like: Which ...