176 to 200 of 323 Customer Retention Jobs in England

check-ins, business reviews, roadmap discussions, discovery workshops, etc. Act as the main bridge between enterprise clients and Vega’s product & engineering teams, translating customer needs into clear, prioritised, and deliverable work - with clear success criteria and scalability with the platform. Work with Product to ensure there … clear linkage between customer demand and product direction - collaborating to understand the trade-offs between effort, impact, and complexity and prioritise customer-driven requests across the product surface and multiple customers. Actively build and shape the playbook for how we run engagements at scale, with processes and automations ...

offer, so we'll get straight to the point. What you’d be doing in this role You will be a dedicated, in-region customer support team member. Enterprise Admin Support Specialists are case managers who strongly focus on owning and resolving support tickets for our most strategic customers. … specialists will be co-located and seamlessly integrated with the Sales and Success teams. This will facilitate better coordination and faster resolution of customer concerns. The selected individuals will possess expert knowledge in all Enterprise account and brand administration tasks and will be highly trained in supporting the Sales ...

Role Overview The Workday Director, EMEA Professional Services Leader is responsible for leading the regional delivery business across Europe ensuring profitable growth, operational excellence, customer success, and employee engagement. This leader owns the overall services performance for the region, including bookings support, revenue attainment, utilization, project delivery quality, margin … performance, customer satisfaction, and talent development. As a key member of the global Workday Professional Services leadership team, the Director works closely with Sales, Customer Success, Delivery Leaders, Alliance Partners, and Workday counterparts to scale the business while maintaining delivery excellence and client outcomes. Key Responsibilities Business Leadership ...

Managing Director and shape its next stage of growth. This is a hands-on opportunity to lead an established commercial team, develop major customer relationships and bring greater structure to sales activity. You'll have the autonomy to influence the sales strategy, support your team's development and personally … coach and develop a commercial team of five, including account management and business development. Build and deliver a sales strategy focused on profitable growth, customer retention and new business. Introduce structured account planning, identifying opportunities across customer sites, departments and product requirements. Take personal responsibility ...

Managing Director and shape its next stage of growth. This is a hands-on opportunity to lead an established commercial team, develop major customer relationships and bring greater structure to sales activity. You'll have the autonomy to influence the sales strategy, support your team's development and personally … coach and develop a commercial team of five, including account management and business development. - Build and deliver a sales strategy focused on profitable growth, customer retention and new business. - Introduce structured account planning, identifying opportunities across customer sites, departments and product requirements. - Take personal responsibility ...

developing high-impact partnerships that drive mutual growth. You will be the face of Samsara to insurance executives, building scalable programmes that directly influence customer acquisition, retention, and loss cost improvement. If you thrive in fast-paced, high-growth environments, are motivated by measurable business impact … role you will: Own and grow our relationships with insurance carriers, brokers and MGAs in the UK Design and run partner programmes that drive customer acquisition, retention and loss-cost improvement - and the Samsara revenue that comes with them Map accounts with partners, pick joint targets ...

team projects; in particular help product & operational teams across our client better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them. Qualifications WHAT YOULL BRING Technical Skills: 5+ years experience in analytical roles with strong … NICE TO HAVE BUT NOT ESSENTIAL Prior experience in the B2B space understanding business customers' financial and expense management needs. Prior experience working with customer support, fincrime or servicing analytics. Additional Information What do we offer: Salary: £75,000 - £115,000 Company Restricted Stock Units Numerous great benefits ...

Publicis group. Schedule and conduct meetings with key agency and brand decision-makers. Meet and exceed pre-determined Quarterly Sales Goals. Ensure 100% customer satisfaction and retention. Act as a team player and client advocate at all times. 2. Sales Meet with key brand decision-makers and agencies ...

clear data strategy that gives the organisation accurate, timely and commercially meaningful insight into performance. You will bring together information across Marketing, Sales, Customer Success, Finance and Operations, creating greater visibility of the complete customer journey and enabling leadership to make faster, better-informed decisions. This … priority will be establishing a reliable single source of truth , ensuring leadership can confidently understand performance across areas including lead generation, sales conversion, revenue, customer behaviour, retention and operational performance. You will develop executive-level dashboards and reporting that move beyond simply presenting numbers. Your role will ...

think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North … value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve ...

professionalised, measured, or repeatable. We operate a blended model: national capability and standards, with service and response delivered locally so the customer experience stays local. Target state: Customers should be owned by the group, not solely by the subsidiary, with the group holding the capability to sell. Target market … sales process: qualification, pitch, proposal, close. Deliver this as part of a 90-day sales playbook for onboarding and integration, with focus on client retention, brand transition, and account manager and sales rep onboarding and training. Drive cross-sell and upsell enablement across the existing base, with defined ...

forefront of shaping client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth. You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

agencies (including PR and graphic design) for ad management and media outreach. Support Account Management and key commercial stakeholders with promotional activity and client retention initiatives. Maintain productive relationships with suppliers and external partners. Qualifications and Skills Demonstrable experience managing ROI-driven digital and offline marketing campaigns. Minimum ...

engaging with senior decision makers and influencing complex buying decisions. Excellent commercial, negotiation and presentation skills. Ability to develop strategic partnerships and long-term customer relationships. Key Performance Indicators New business revenue. Gross profit generation. New logo acquisition. Pipeline value and conversion rates. Multi-year contract wins. Mobile connection … growth. Customer retention and expansion. Why Join Charterhouse? Opportunity to lead growth within a strategic business area. Access to market-leading technology partners and mobile networks. Strong support from marketing, sales and technical teams. Competitive salary, commission and benefits package. Career development opportunities in a growing technology ...

Ultra Low Latencyportfolio. This role offers the opportunity to take ownership of products that are critical to EXA's success, driving commercial performance, customer value and market competitiveness. The successful candidate will also contribute to improving Product Management processes and ways of working across the wider team. KeyResponsibilities Working … product strategy, ensuring alignment with EXA's commercial objectives, network capabilities and target markets. Develop and maintain a multi-year product roadmap based on customer requirements, market opportunities, technology evolution and competitive analysis. Developing new product features – for instance, technical, commercial, process enhancements - to increase demand and ARPU Conduct ...

effective adoption of project management tools, systems and processes across the business. Project profitability and successful completion within agreed timescales and budgets. Client retention and satisfaction. Identifying opportunities to expand existing projects and drive additional commercial value. Some of the requirements: 3+ years’ experience in a project management ...

servicing Lead and develop Account Managers and Business Development Managers, including coaching, standards and performance management Introduce structured account planning focused on growth, retention and risk management Build team structure, role clarity and consistent ways of working across the commercial and account management function Influence senior stakeholders internally ...

metro‐level priorities Partner with the UK Senior Country Manager to develop and execute local go to market initiatives that drive demand and client retention Orchestrate large‐scale metro activations and brand moments in collaboration with cross‐functional teams Support Tasker Operations with strategic development and execution ...

measurable learning outcomes for students while supporting sustainable growth for Discovery Education. This highly visible role partners closely with Curriculum, Engineering, Design, Marketing, Sales, Customer Success, and senior leadership to establish portfolio priorities, guide investment decisions, and advance product innovation. You will build, lead, and develop a team … drive the multi-year product vision, strategy, and investment priorities for the Math & Literacy portfolio Align the portfolio with Discovery Education’s business objectives, customer needs, market opportunities, and learning efficacy goals Evaluate emerging technologies, AI capabilities, competitive trends, and market insights to inform strategic decisions Portfolio Management ...

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve … ecosystem, leveraging Salesforce/Pardot to build sophisticated segmentation, personalised campaigns, and measurable lifecycle strategies that directly contribute to pipeline progression, revenue growth, and customer expansion. Working closely with the Head of Growth Marketing, Marketing RevOps, Field Marketing, and BDRs, you will ensure that all campaigns are connected, contextual ...

that improves efficiency, financial control and visibility of organisational spend. Cloud-based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer-focused culture where innovation, continuous improvement and long-term partnerships are valued. The Role Own and grow a portfolio of strategic customer accounts … building trusted relationships while driving account expansion and long-term commercial success. Working closely with Customer Success, Professional Services and Product teams, you’ll play a key role in increasing customer value, strengthening retention and identifying new revenue opportunities Develop strategic account plans, lead Executive Business ...

and expansion across a portfolio of Mid-Market and Enterprise accounts. This is a strategic, commercially accountable role focused on: Account management, customer outcomes revenue retention expansion growth executive stakeholder management long-term partnership building You will work closely with Sales, Product, and Leadership teams … Enterprise and Mid-Market customers Build trusted relationships with senior stakeholders across L&D, HR, Internal Communications, Enablement, IT, and Transformation teams Deeply understand customer goals, organisational priorities, and success metrics Drive onboarding, adoption, engagement, and long-term value realisation Lead strategic business reviews focused on outcomes ...

decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … customer engagement plans that increase adoption, strengthen relationships and expand solution usage Partner with Sales to manage account health, engagement risk and client retention strategies Serve as a trusted advisor by providing industry insights, sharing best practices and aligning solutions to business needs Communicate solution value through ...