201 to 225 of 344 Customer Retention Jobs in England

Director of Data & Insights

Hiring Organisation
Trade Mastermind
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
clear data strategy that gives the organisation accurate, timely and commercially meaningful insight into performance. You will bring together information across Marketing, Sales, Customer Success, Finance and Operations, creating greater visibility of the complete customer journey and enabling leadership to make faster, better-informed decisions. This … priority will be establishing a reliable single source of truth , ensuring leadership can confidently understand performance across areas including lead generation, sales conversion, revenue, customer behaviour, retention and operational performance. You will develop executive-level dashboards and reporting that move beyond simply presenting numbers. Your role will ...

Senior Software Engineer, Payments & Incentives

Location
Greater London, England, United Kingdom
tech data and precise fintech requirements. The team is responsible for building frictionless payment solutions for our users, operating incentive programs to increase customer retention, and managing internal systems that power the billing pipelines. Operating across multiple functional areas, the team bridges engineering with customer experience … this role if you: Focus on outcomes: You don\'t claim victory at code completion; you measure success by positive business results and customer adoption. Operate with autonomy: You are comfortable taking high-level priorities and turning them into actionable, well-defined technical roadmaps without constant supervision. Bridge ...

Senior BDM - Public Sector

Hiring Organisation
North-PB
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North … value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve ...

Group Sales Director IT Services

Hiring Organisation
Connect With Ltd
Location
South East London, London, United Kingdom
Employment Type
Permanent
professionalised, measured, or repeatable. We operate a blended model: national capability and standards, with service and response delivered locally so the customer experience stays local. Target state: Customers should be owned by the group, not solely by the subsidiary, with the group holding the capability to sell. Target market … sales process: qualification, pitch, proposal, close. Deliver this as part of a 90-day sales playbook for onboarding and integration, with focus on client retention, brand transition, and account manager and sales rep onboarding and training. Drive cross-sell and upsell enablement across the existing base, with defined ...

Senior Client Services Manager

Location
Greater London, England, United Kingdom
forefront of shaping client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth. You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working ...

Director of Managed Services

Hiring Organisation
Nextech Group Limited
Location
Surrey, South East, United Kingdom
Employment Type
Permanent
Salary
£90,000
established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

Director of Managed Services

Location
London, United Kingdom
established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. Lead both managed services and professional services operations. Drive new-logo acquisition while developing strategic relationships across the existing customer base. Identify opportunities to introduce managed services to customers across the wider group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

Marketing Manager

Location
Manchester, England, United Kingdom
agencies (including PR and graphic design) for ad management and media outreach. Support Account Management and key commercial stakeholders with promotional activity and client retention initiatives. Maintain productive relationships with suppliers and external partners. Qualifications and Skills Demonstrable experience managing ROI-driven digital and offline marketing campaigns. Minimum ...

Business Development Director - Mobile

Location
Greater London, England, United Kingdom
engaging with senior decision makers and influencing complex buying decisions. Excellent commercial, negotiation and presentation skills. Ability to develop strategic partnerships and long-term customer relationships. Key Performance Indicators New business revenue. Gross profit generation. New logo acquisition. Pipeline value and conversion rates. Multi-year contract wins. Mobile connection … growth. Customer retention and expansion. Why Join Charterhouse? Opportunity to lead growth within a strategic business area. Access to market-leading technology partners and mobile networks. Strong support from marketing, sales and technical teams. Competitive salary, commission and benefits package. Career development opportunities in a growing technology ...

Head of Project Management

Location
Newcastle upon Tyne, England, United Kingdom
effective adoption of project management tools, systems and processes across the business. Project profitability and successful completion within agreed timescales and budgets. Client retention and satisfaction. Identifying opportunities to expand existing projects and drive additional commercial value. Some of the requirements: 3+ years’ experience in a project management ...

Commercial Director

Location
Reading, England, United Kingdom
servicing Lead and develop Account Managers and Business Development Managers, including coaching, standards and performance management Introduce structured account planning focused on growth, retention and risk management Build team structure, role clarity and consistent ways of working across the commercial and account management function Influence senior stakeholders internally ...

Marketing Lead, UK (Contract)

Location
Greater London, England, United Kingdom
metro‐level priorities Partner with the UK Senior Country Manager to develop and execute local go to market initiatives that drive demand and client retention Orchestrate large‐scale metro activations and brand moments in collaboration with cross‐functional teams Support Tasker Operations with strategic development and execution ...

Director, Product Management

Location
Bath, England, United Kingdom
measurable learning outcomes for students while supporting sustainable growth for Discovery Education. This highly visible role partners closely with Curriculum, Engineering, Design, Marketing, Sales, Customer Success, and senior leadership to establish portfolio priorities, guide investment decisions, and advance product innovation. You will build, lead, and develop a team … drive the multi-year product vision, strategy, and investment priorities for the Math & Literacy portfolio Align the portfolio with Discovery Education’s business objectives, customer needs, market opportunities, and learning efficacy goals Evaluate emerging technologies, AI capabilities, competitive trends, and market insights to inform strategic decisions Portfolio Management ...

Senior Lifecycle Marketing Manager

Location
Greater London, England, United Kingdom
Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve … ecosystem, leveraging Salesforce/Pardot to build sophisticated segmentation, personalised campaigns, and measurable lifecycle strategies that directly contribute to pipeline progression, revenue growth, and customer expansion. Working closely with the Head of Growth Marketing, Marketing RevOps, Field Marketing, and BDRs, you will ensure that all campaigns are connected, contextual ...

Product Data Analyst

Location
Sheffield, England, United Kingdom
tangible impact within a growing technology-led organisation. You'll combine analytical discovery, predictive modelling, and stakeholder collaboration to shape product strategy, improve customer outcomes, and influence key business decisions. THE COMPANY They are a growing organisation undergoing an exciting phase of data maturity and digital transformation. Their focus … leveraging data to enhance customer experiences, inform strategic decisions, and drive sustainable growth. Working within a collaborative environment, you will partner closely with data, product, operations, finance, and commercial stakeholders to unlock value from a modern cloud-based data platform. THE ROLE As a Product Data Analyst, you will ...

Senior Sales Account Manager at Enterprise Procurement and Spend Management SaaS

Location
Reading, England, United Kingdom
that improves efficiency, financial control and visibility of organisational spend. Cloud-based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer-focused culture where innovation, continuous improvement and long-term partnerships are valued. The Role Own and grow a portfolio of strategic customer accounts … building trusted relationships while driving account expansion and long-term commercial success. Working closely with Customer Success, Professional Services and Product teams, you’ll play a key role in increasing customer value, strengthening retention and identifying new revenue opportunities Develop strategic account plans, lead Executive Business ...

Associate Director - Customer Success Management

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … customer engagement plans that increase adoption, strengthen relationships and expand solution usage Partner with Sales to manage account health, engagement risk and client retention strategies Serve as a trusted advisor by providing industry insights, sharing best practices and aligning solutions to business needs Communicate solution value through ...

Account Manager

Location
Greater London, England, United Kingdom
and expansion across a portfolio of Mid-Market and Enterprise accounts. This is a strategic, commercially accountable role focused on: Account management, customer outcomes revenue retention expansion growth executive stakeholder management long-term partnership building You will work closely with Sales, Product, and Leadership teams … Enterprise and Mid-Market customers Build trusted relationships with senior stakeholders across L&D, HR, Internal Communications, Enablement, IT, and Transformation teams Deeply understand customer goals, organisational priorities, and success metrics Drive onboarding, adoption, engagement, and long-term value realisation Lead strategic business reviews focused on outcomes ...

Associate Director - Customer Success Management

Location
Greater London, England, United Kingdom
decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … customer engagement plans that increase adoption, strengthen relationships and expand solution usage Partner with Sales to manage account health, engagement risk and client retention strategies Serve as a trusted advisor by providing industry insights, sharing best practices and aligning solutions to business needs Communicate solution value through ...

Manager, Account Management, Civil, Energy & Environment

Location
Reading, England, United Kingdom
Sales, Civil, Energy & Environment, EMEA, this role is accountable for translating regional sales strategy into team plans and operational initiatives that drive commercial performance, customer retention, and sustainable growth across strategically managed Civil, Energy & Environment accounts. The role leads and develops experienced Account Managers while remaining hands … execution with Sales, Marketing, Product, and other Bentley Systems colleagues.* Improve systems, processes, and ways of working to increase team efficiency, scalability, and customer outcomes.* Contribute to regional planning for headcount, resourcing, growth initiatives, budgets, career development, and team culture.**To be successful in this role, you should have ...

Manager, Account Management, Civil, Energy & Environment

Location
Reading, England, United Kingdom
Sales, Civil, Energy & Environment, EMEA, this role is accountable for translating regional sales strategy into team plans and operational initiatives that drive commercial performance, customer retention, and sustainable growth across strategically managed Civil, Energy & Environment accounts. The role leads and develops experienced Account Managers while remaining hands … execution with Sales, Marketing, Product, and other Bentley Systems colleagues. Improve systems, processes, and ways of working to increase team efficiency, scalability, and customer outcomes. Contribute to regional planning for headcount, resourcing, growth initiatives, budgets, career development, and team culture. To Be Successful in This Role To be successful ...

Strategic CSM: Enterprise SaaS for Climate Impact

Location
Greater London, England, United Kingdom
sustainability platform company is seeking a Strategic Customer Success Manager in London. This role is pivotal in driving customer retention and growth by building executive relationships and guiding clients on their climate journeys. With a focus on customer success, you will manage high-value accounts ...

Senior Solutions Engineer

Location
Greater London, England, United Kingdom
strategic fleet opportunities. You will be responsible for running discovery sessions, technical demos, pilots, and proof‐of‐concepts, while positioning Geotab solutions by understanding customer business challenges and identifying the best fit. You will also develop segment‐specific knowledge contributing to playbooks and knowledge bases, lead strategic projects with … communication and presentation skills, able to articulate complex concepts to both technical and non‐technical audiences. In addition, the successful candidate will have a customer‐focused mindset, strong problem‐solving abilities, and the business acumen to drive revenue through pre‐sales engagements. How you'll make an impact: Develop ...

Senior Customer Success Manager

Location
Greater London, England, United Kingdom
means you’ll be joining a driven team, with big plans, at a genuinely exciting time for our business. Role Overview As a Senior Customer Success Manager , you will own the post-sale relationship with our most valuable accounts; complex organisations with multi-stakeholder buying committees, and sophisticated technical … decisions. Develop referenceable customers and support Marketing with case studies, testimonials, event speakers, and community participation. Collaborate with the marketing team to support client retention and advocacy initiatives, positioning your accounts as proof points for the platform's impact. Essential Experience 5+ years in a Customer Success ...

Cyber Account Executive - International

Hiring Organisation
WTW
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
renewals, placements, and servicing activities to deliver outstanding client outcomes. Prepare high-quality market submissions, presentations, and placement documentation. Identify opportunities to support client retention, portfolio growth, and new business development. Monitor market trends, cyber risk developments, and insurer appetite to provide valuable insights to clients and colleagues. ...