201 to 225 of 376 Customer Retention Jobs in England

Account Director - Programmatic & Ad Tech

Location
Greater London, England, United Kingdom
accountable media team. Clearer team ownership and reduced dependency on senior leadership. Improved quality and consistency of media strategy. Ad Tech Reselling Strong client retention and renewal rates. Sustainable revenue and gross‐margin growth. Accurate account forecasting and effective commercial planning. Increased adoption of consultancy and additional services. ...

Business Development Manager, Airlines

Hiring Organisation
WorldFirst
Location
London, United Kingdom
Salary
£ 80 K
deep sector expertise to promote our tailored payment, payout,and embedded finance solutions, directly addressing the complex challengesof airline merchants.Key Responsibilities• Vertical-Focused Client Retention and Acquisition: A hybrid function- Prospect and secure new airline merchant customers as well as day-to-day account management and upselling ...

VP AI & Data Platforms

Hiring Organisation
Hays
Location
London, United Kingdom
Salary
> £ 150 K
data initiatives into measurable commercial outcomes.You will be responsible for:Defining and executing the AI and data strategy, aligned to business priorities including growth, customer retention, operational efficiency and productivity.Leading a multidisciplinary team across data science, machine learning engineering, data engineering, analytics and AI programme delivery.Building ...

VP AI & Data Platforms

Hiring Organisation
Hays
Location
London, UK
Employment Type
Full-time
initiatives into measurable commercial outcomes. You will be responsible for: Defining and executing the AI and data strategy, aligned to business priorities including growth, customer retention, operational efficiency and productivity. Leading a multidisciplinary team across data science, machine learning engineering, data engineering, analytics and AI programme delivery. ...

General Manager, Nigeria

Hiring Organisation
TapTap Send
Location
London, United Kingdom
Salary
£ 120 K
supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute … receiving markets in Nigeria.Lead the team on the ground to execute within collaboratively aligned timelinesManage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coachingReport to the executive leadership team on progress ...

General Manager, Nigeria

Location
Greater London, England, United Kingdom
supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute … markets in Nigeria. Lead the team on the ground to execute within collaboratively aligned timelines Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching Report to the executive leadership team ...

Technical Sales Engineer

Hiring Organisation
Know How Resourcing
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
laptop provided to carry out duties. Company pension scheme after qualifying period. Supportive team Opportunities for career growth Competitive salary The Role: Lead generation, customer retention and growth. Client and site visits to evaluate needs, promote products and carry out surveys. Achieving and exceeding set sales targets. … pricing. Company and product presentations. Engaging with marketing to coordinate sales offerings, campaigns and promotions. Administrative duties including quote raising, record maintenance, and customer deposit payments etc. About You Full driving license. Technical experience Consummate sales professional with a proven sales track record (essential). Excellent customer service ...

Commercial Contracts Counsel

Location
Greater London, England, United Kingdom
improved risk profile, or improved terms for renewal and upselling opportunities. Successfully close a target percentage of deals with value-added clauses that enhance customer retention and revenue potential. Foster Strong Stakeholder Relationships: Build trusted partnerships with sales teams, customers, and internal stakeholders, leading to a measurable … improvement in internal satisfaction scores and customer feedback on the negotiation process. Act as a point of contact for resolving contractual issues, achieving a high resolution rate within set timelines. Drive Process Improvements: Implement data-driven strategies to enhance negotiation processes, reducing friction and improving customer satisfaction ...

(Senior) Campaign Marketing Manager - London

Hiring Organisation
Shippeo
Location
London, United Kingdom
Salary
£ 80 K
become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence.Learn more about our mission and values on our website: https://www.shippeo.com/en/company/about-usJob … DescriptionCampaign Management at Shippeo is responsible for designing, executing, and optimizing full-funnel marketing campaigns that support brand awareness, demand generation, pipeline creation, customer growth, and revenue impact. As a Senior Campaign Manager, you will plan and deliver integrated campaigns across a broad range of initiatives, including brand-building ...

(Senior) Campaign Marketing Manager - London

Hiring Organisation
Shippeo
Location
London, UK
Employment Type
Full-time
become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence. Learn more about our mission and values on our website: DescriptionCampaign Management at Shippeo is responsible for designing, executing … optimizing full-funnel marketing campaigns that support brand awareness, demand generation, pipeline creation, customer growth, and revenue impact. As a Senior Campaign Manager, you will plan and deliver integrated campaigns across a broad range of initiatives, including brand-building campaigns, performance marketing, events, product releases and customer expansion ...

Sr.Product Support Consultant (Bilingual Danish and English)

Hiring Organisation
Zenoti
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti … office in Manchester, UKWhat Will I be doing Receive inbound help requests from customers via the primary channels of phone call, chat, and email.Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.Consult with customers to ensure their business operations ...

Senior Client Services Manager

Hiring Organisation
Publicis Media
Location
London, United Kingdom
Salary
£ 70 K
forefront of shaping client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth.You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with ...

Head of Clover Product & SMB Growth EMEA

Hiring Organisation
Fiserv
Location
Basildon, Essex, United Kingdom
Salary
£ 100 K
accelerating Clover adoption across priority markets and channels, and migrating existing non-Clover SMB merchants onto the right Clover-led solution where it improves customer experience, revenue, retention and long-term platform simplification. The successful candidate will bring product leadership, commercial judgement, market proximity, decision-making discipline … Clover growth initiativesManage products and initiatives strategically and tactically through the lifecycle, linking roadmap decisions to revenue, margin, retention, adoption and customer outcomesCreate a disciplined approach to back-book migration, including prioritisation, commercial cases, customer impact, operational readiness and market sequencingServe as the primary EMEA ...

Partnerships and Business Development Director

Location
Staines-upon-Thames, England, United Kingdom
growth of partnerships within the benefits sector. Growth of ‘Beyond Payroll’ revenue. Positive impact of the service offering on sales revenue and client retention over the next three years. Key Skills Proven experience in the benefits industry is essential. Innovative and creative thinker. Strong communication skills. Strong commercial ...

Head of Analytics - Commercial

Hiring Organisation
Octopus Energy
Location
London, United Kingdom
Salary
£ 100 K
million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention.We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform how customers ...

Business Development Director - Mobile

Location
Greater London, England, United Kingdom
engaging with senior decision makers and influencing complex buying decisions. Excellent commercial, negotiation and presentation skills. Ability to develop strategic partnerships and long-term customer relationships. Key Performance Indicators New business revenue. Gross profit generation. New logo acquisition. Pipeline value and conversion rates. Multi-year contract wins. Mobile connection … growth. Customer retention and expansion. Why Join Charterhouse? Opportunity to lead growth within a strategic business area. Access to market-leading technology partners and mobile networks. Strong support from marketing, sales and technical teams. Competitive salary, commission and benefits package. Career development opportunities in a growing technology ...

Lead Product Analyst - Send

Hiring Organisation
Wise
Location
London, United Kingdom
Salary
£ 80 K
ensure customers feel supported throughout their journey. You will help define the strategy for how we scale our support operations and identify which customer segments require more specialized attention to prevent churn.Predictability as a Growth Lever: You will operate on the principle that "To Fix is to Grow. … improving the reliability of our product and the efficiency of our service, you will directly influence customer retention and unlock further growth.QualificationsWHAT YOU’LL BRINGTechnical Skills: 5+ years experience in analytical roles with strong data analysis skills (SQL & Python). Experience conducting regular A/B tests ...

Director of Payment Products

Location
Greater London, England, United Kingdom
side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

General Manager, Clover UK

Hiring Organisation
Fiserv
Location
Basildon, Essex, United Kingdom
Salary
£ 80 K
leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.Operating with the backing of a global fintech leader … accountability for the Clover UK P&L and overall business performanceDeliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadershipDrive customer acquisition, retention, product adoption, and increased customer lifetime valueAllocate investment effectively to maximise growth opportunities and long-term business valueBuild ...

Chief Product Officer

Hiring Organisation
Navigator
Location
City of London, London, United Kingdom
while operating in fast-moving environments with imperfect information. Commercial awareness is essential. The Chief Product Officer understands how product strategy influences revenue growth, customer retention, pricing, and market differentiation. They are also an excellent communicator who can present complex technical concepts clearly and confidently to boards ...

Technical Operations Manager

Hiring Organisation
Omega Resource Group
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
field-based engineers. Monitor service performance against agreed KPIs and SLAs, implementing improvements where required. Support contract renewals and contribute to long-term client retention strategies. Qualifications & Requirements - Technical Operations Manager/FM Account Manager Previous experience within Facilities Management, Building Services or Technical Account Management. Mechanical ...

Chief Financial Officer

Hiring Organisation
Cedar
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£140,000 - £160,000 per annum
fast-growing, private equity-backed SaaS business at a pivotal stage of its growth journey. With a highly scalable recurring revenue model, strong customer retention and an experienced leadership team, the business is entering its next phase of expansion through organic growth, international scaling and strategic acquisitions. ...

Transformation & Change Consultant

Hiring Organisation
Robert Walters
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
expertise , excellent stakeholder engagement skills , and a solid understanding of SaaS, technology and digital solutions . You will play a key role in driving customer adoption, improving business outcomes, and supporting organisational transformation. Technology, SaaS & Solution Delivery Work closely with technical and product teams to understand solution capabilities. Translate … technical concepts into clear business value. Support go-to-market, customer onboarding and adoption activities. Bridge the gap between business, technology and operational teams. Contribute to the evolution of products and services through feedback and market insights. Support customers throughout the SaaS adoption lifecycle, ensuring successful implementation, engagement ...

Transformation & Change Consultant

Hiring Organisation
Robert Walters
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
expertise , excellent stakeholder engagement skills , and a solid understanding of SaaS, technology and digital solutions . You will play a key role in driving customer adoption, improving business outcomes, and supporting organisational transformation. Technology, SaaS & Solution Delivery Work closely with technical and product teams to understand solution capabilities. Translate … technical concepts into clear business value. Support go-to-market, customer onboarding and adoption activities. Bridge the gap between business, technology and operational teams. Contribute to the evolution of products and services through feedback and market insights. Support customers throughout the SaaS adoption lifecycle, ensuring successful implementation, engagement ...

Managing Director

Location
Bridge, England, United Kingdom
looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...