226 to 250 of 376 Customer Retention Jobs in England

Chief Product Officer

Hiring Organisation
Navigator
Location
City of London, London, United Kingdom
while operating in fast-moving environments with imperfect information. Commercial awareness is essential. The Chief Product Officer understands how product strategy influences revenue growth, customer retention, pricing, and market differentiation. They are also an excellent communicator who can present complex technical concepts clearly and confidently to boards ...

Technical Operations Manager

Hiring Organisation
Omega Resource Group
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
field-based engineers. Monitor service performance against agreed KPIs and SLAs, implementing improvements where required. Support contract renewals and contribute to long-term client retention strategies. Qualifications & Requirements - Technical Operations Manager/FM Account Manager Previous experience within Facilities Management, Building Services or Technical Account Management. Mechanical ...

Chief Financial Officer

Hiring Organisation
Cedar
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£140,000 - £160,000 per annum
fast-growing, private equity-backed SaaS business at a pivotal stage of its growth journey. With a highly scalable recurring revenue model, strong customer retention and an experienced leadership team, the business is entering its next phase of expansion through organic growth, international scaling and strategic acquisitions. ...

Transformation & Change Consultant

Hiring Organisation
Robert Walters
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
expertise , excellent stakeholder engagement skills , and a solid understanding of SaaS, technology and digital solutions . You will play a key role in driving customer adoption, improving business outcomes, and supporting organisational transformation. Technology, SaaS & Solution Delivery Work closely with technical and product teams to understand solution capabilities. Translate … technical concepts into clear business value. Support go-to-market, customer onboarding and adoption activities. Bridge the gap between business, technology and operational teams. Contribute to the evolution of products and services through feedback and market insights. Support customers throughout the SaaS adoption lifecycle, ensuring successful implementation, engagement ...

Transformation & Change Consultant

Hiring Organisation
Robert Walters
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
expertise , excellent stakeholder engagement skills , and a solid understanding of SaaS, technology and digital solutions . You will play a key role in driving customer adoption, improving business outcomes, and supporting organisational transformation. Technology, SaaS & Solution Delivery Work closely with technical and product teams to understand solution capabilities. Translate … technical concepts into clear business value. Support go-to-market, customer onboarding and adoption activities. Bridge the gap between business, technology and operational teams. Contribute to the evolution of products and services through feedback and market insights. Support customers throughout the SaaS adoption lifecycle, ensuring successful implementation, engagement ...

Managing Director

Location
Bridge, England, United Kingdom
looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

Head of Sales & Marketing

Hiring Organisation
Recruitment Services UK
Location
Kibworth Harcourt, Leicestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 Annual
pipeline reporting and sales forecasting. Establish clear sales targets, KPIs and accountability. New Market Development Identify and assess opportunities in new sectors, customer groups, products and geographic markets. Develop practical go-to-market plans for selected growth opportunities. Research market potential, customer needs, competitor activity and routes … Guide digital marketing, SEO, AI/search visibility, social media, email campaigns, content, case studies and events. Ensure marketing activity is focused on priority customer segments and measurable commercial outcomes. Improve the quality and consistency of sales and marketing collateral. Monitor marketing performance, lead quality, conversion and return ...

Managing Director

Hiring Organisation
AXCO
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

Managing Director

Hiring Organisation
AXCO
Location
EC4R, Cannon Street, Greater London, United Kingdom
Employment Type
Permanent
looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

Lead Product Analyst - Send

Hiring Organisation
Wise
Location
Greater London, United Kingdom
Employment Type
Full Time
Salary
75000 to 115000 GBP Annually
ensure customers feel supported throughout their journey. You will help define the strategy for how we scale our support operations and identify which customer segments require more specialized attention to prevent churn. Predictability as a Growth Lever: You will operate on the principle that "To Fix is to Grow. … improving the reliability of our product and the efficiency of our service, you will directly influence customer retention and unlock further growth. Qualifications WHAT YOU’LL BRING Technical Skills: 5+ years experience in analytical roles with strong data analysis skills (SQL & Python). Experience conducting regular ...

Senior Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £70,000 per annum
+ Bonus + Equity Join a fast-growing, investor-backed subscription marketplace where your analysis will directly influence product strategy, customer growth and commercial performance. This is a highly strategic Product Analytics role offering genuine ownership, autonomy and the opportunity to shape the customer acquisition journey from … grow its Product Analytics function. With a collaborative, product-led culture, you'll work alongside Product, Engineering, Design and Marketing teams to solve complex customer problems and deliver measurable business impact. THE ROLE As a Senior Product Analyst, you'll own analytics across the customer acquisition journey, partnering ...

ITAD Sales Manager

Hiring Organisation
MSP Talent Bridge Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£75,000 - £85,000 per annum
qualification and CRM discipline Run weekly sales meetings, pipeline reviews and structured 1:1s Use scorecards covering revenue, margin, pipeline, activity, conversion and retention Turn sales data into coaching priorities and management action Strategy & Cross-Functional Working Create and execute the UK sales plan by sector, account, channel … driven Comfortable with regular UK-wide travel Success Measures Revenue growth vs target Gross margin % by income line Qualified pipeline coverage Forecast accuracy & conversion Customer retention & account growth Clear team accountability & CRM adoption Scope UK-wide, covering ITAD, recycling, data destruction, refurbishment and remarketing. ...

Backend Engineer

Hiring Organisation
Tipalti
Location
London, United Kingdom
Salary
£ 80 K
remove deeply manual processes and replace them with intuitive, scalable solutions used by 7,000+ businesses worldwide.If you’re motivated by ownership, real customer impact, and the chance to shape something early, this is the role for you.Why Join Tipalti Engineering Tipalti is the AI-powered platform for finance … expand globally and ship new features. You’ll be part of a team that values curiosity, healthy debate, and continuous improvement — always with the customer at the centre of what we build.The RoleAs a Senior Software Engineer, you’ll play a key role in launching and scaling ...

Senior Software Engineer

Hiring Organisation
Tipalti
Location
London, United Kingdom
Salary
£ 80 K
architecting intelligent systems and AI-powered workflows that replace deeply manual processes, used by 7,000+ businesses worldwide.If you're motivated by ownership, real customer impact, and the chance to build with AI at the core of a product from day one, this is the role for you.Why join … capabilities and ship new intelligent features. You'll be part of a team that values curiosity, healthy debate, and continuous improvement — always with the customer at the centre of what we build.The RoleAs a Senior AI Software Engineer, you'll play a key role in launching and scaling ...

Managing Consultant - FS - Digital Trust and Cyber Security

Hiring Organisation
PA Consulting
Location
Pimlico, Hertfordshire, UK
Employment Type
Full-time
trusted advisor in digital trust, cyber security, and resilience consulting. Develop and execute go-to-market strategies, ensuring revenue growth and client retention in the financial sector. Lead high-profile client engagements, from origination to execution, ensuring measurable impact and business outcomes. Cyber Security, Digital Trust & Compliance Expertise ...

CRM & Commercial Analytics Specialist

Hiring Organisation
KWS Saat
Location
Royston, Hertfordshire, United Kingdom
Salary
£ 60 K
passionate about creating seamless customer experiences and leveraging data to drive commercial success? KWS UK Ltd. is seeking a CRM & Commercial Analytics Specialist to join our dynamic team in Thriplow. In this full-time role, you’ll play a pivotal part in shaping our customer journey strategy … optimising our CRM systems to support marketing and sales excellence. As our CRM & Commercial Analytics Specialist, you will: Champion a customer-centric approach by ensuring a consistent and smooth experience across all touchpoints and stages of the customer journey. Collaborate with the Digital Marketing Executive and cross-functional ...

Program Strategy Manager II

Hiring Organisation
Proofpoint
Location
London, United Kingdom
Salary
£ 80 K
technical and strategic adviser to assigned customers, helping them maximize the value of their Proofpoint products and managed services. The role is responsible for customer satisfaction, retention, program maturity and identifying opportunities to expand the customer’s security program.Primary responsibilitiesOwn and nurture relationships with assigned strategic … customers.Lead recurring customer meetings covering service performance, system status, key issues, emerging threats and recommended actions.Develop and maintain 12-month customer program roadmaps. Identify short- and long-term security program goals.Track roadmap deliverables, risks, dependencies and deadlines. Provide technical guidance regarding Proofpoint products, features and functionality.Coordinate complex production ...

Program Strategy Manager II

Hiring Organisation
Proofpoint
Location
Reading, Berkshire, United Kingdom
Salary
£ 80 K
technical and strategic adviser to assigned customers, helping them maximize the value of their Proofpoint products and managed services. The role is responsible for customer satisfaction, retention, program maturity and identifying opportunities to expand the customer’s security program.Primary responsibilitiesOwn and nurture relationships with assigned strategic … customers.Lead recurring customer meetings covering service performance, system status, key issues, emerging threats and recommended actions.Develop and maintain 12-month customer program roadmaps. Identify short- and long-term security program goals.Track roadmap deliverables, risks, dependencies and deadlines. Provide technical guidance regarding Proofpoint products, features and functionality.Coordinate complex production ...

Customer Service Specialist

Hiring Organisation
Super Smart Service Ltd
Location
Staffordshire, England, United Kingdom
footprint spanning over 28 million ft2 in 30+ countries and advanced tech like Autonomous Mobile Robots (AMRs), we’re redefining how brands deliver customer experiences. We are seeking a Customer Service Specialist to join our UK team and play a key role in driving customer satisfaction, retention … service adoption, and ongoing account support to ensure long-term success. Collaborate cross-functionally with Operations, Technology, Sales, and internal teams to deliver seamless customer experiences. Monitor fulfillment performance, analyze operational data, identify potential issues, and drive continuous improvement initiatives. Conduct regular client business reviews, provide performance insights ...

Data Lead - Commercial Analytics

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … Role Summary You will lead the GB Commercial Analytics "pod", owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong ...

Sales Executive

Hiring Organisation
Red Rhino Solutions
Location
Northwich, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £28,500 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

Sales Executive

Hiring Organisation
Red Rhino Solutions
Location
London, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

Sales Executive

Hiring Organisation
Red Rhino Solutions
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £29,000 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

Sales Executive

Hiring Organisation
Red Rhino Solutions
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £29,000 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

Sales Executive

Hiring Organisation
Red Rhino Solutions
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £29,000 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...