276 to 300 of 343 Customer Retention Jobs in England

Description Join Sage's Routes to Revenue team and help build the data foundations that will power Sage's In-Life customer growth strategy. You will take hands-on ownership of data pipelines, analytical products, and automation workflows that turn fragmented data into meaningful commercial outcomes. This … management and optimisation of the team's Snowflake environment, contributing to data quality, governance, and scalability• Develop reusable datasets and data products that support customer migration, retention, and expansion initiatives• Automate manual data workflows to reduce operational effort and improve speed to insight• Contribute to customer ...

cycle, from prospecting and opportunity creation through commercial negotiation and deal closure, with a primary focus on winning new business rather than managing existing customer accounts. Following successful onboarding, customer ownership is transferred to the relevant Account Manager to ensure long-term customer development and retention. … develop, and secure new business opportunities across the UK market across the assigned territory. Generate qualified opportunities through proactive prospecting, networking, referrals, and direct customer engagement. Identify new verticals, market segments, and routes to market that support business growth. Increase RISCO’s market presence and market share through ...

delivery, and people leadership. You'll balance strategic planning with practical delivery and technical excellence, making sure our CRM investment delivers measurable commercial and customer outcomes. THE ROLE: Team management and leadership Lead, coach and develop the CRM and associated delivery teams, with clear objectives, accountability, performance standards … levels. Strategy, roadmap and program delivery Define and maintain the group CRM strategy across Salesforce, HubSpot and associated technologies, aligned with commercial objectives, customer engagement and scalable operations. Own the CRM roadmap, prioritising initiatives by business value, strategic alignment, resource availability and delivery capacity. Lead discovery, requirements gathering, business ...

growth and deliver results! Geotab is seeking a Solutions Engineer who will showcase and adapt Geotab solutions for partners and end-users by identifying customer needs, developing customized solutions, and supporting partners in overcoming their unique business challenges. This role plays a fundamental part in driving Geotab's strategies … advancing business objectives across sales channels, customer care, and product management. If you love technology and solving real‐world problems for customers, and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Solutions Engineer, your key area ...

ensuring our services deliver measurable value, identifying opportunities to strengthen resilience and driving long‐term partnership success. Your ability to balance commercial outcomes with customer trust will directly impact retention, expansion and our reputation in regulated markets. In short, this role sits at the heart … deliver value and how we differentiate ourselves. The responsibilities Design and lead the Client Services Plan for your portfolio of enterprise accounts, aligning customer outcomes with long‐term commercial growth. Take full ownership of a defined book of business, including retention, renewals, expansion and pipeline development. Build ...

execute, and evaluate large-scale experiments to test new ideas and measure their effectiveness in driving business outcomes. Lead deep analytical investigations into customer behavior and retention dynamics, reframing ambiguous business questions into structured analyses that drive step-change improvements in long-term value. Own impact modeling … what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters ...

revenue. Working closely with Sales, Alliances and senior leadership, you'll shape and execute a marketing strategy that delivers results across new business acquisition, customer growth and strategic partner activity. If you're looking for a role where marketing is viewed as a genuine revenue driver rather than … Developing integrated campaigns across digital, content, events, webinars, ABM and partner channels Building stronger alignment between marketing and sales to improve conversion performance Creating customer growth programmes that support cross-sell, upsell and retention initiatives Developing compelling value propositions, messaging and content that resonate with target audiences ...

place. We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us. Role Overview: Head of Customer Success | London, UK | Office-based, 5 days/week | Competitive base + commission & Company Benefits … Head of Customer Success , you will lead a brand new, business critical, dedicated function built from the ground up to drive client retention and churn prevention across our global customer base . Heading an initial team of 5–6 direct reports within our wider 74-person ...

ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term … mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion ...

Team Proven ability to foster and sustain strong relationships with an internal overlay and pre‐sales team, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry … maintain strong client relationships: The capacity to cultivate and nurture long‐lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results‐oriented with a focus on achieving and exceeding sales targets: A goal‐driven mindset and a relentless pursuit of targets ...

rapidly growing regional business. The role will have a primary focus on programmes that will drive brand recognition, positive brand perception and local customer acquisition and retention. This position reports directly to the Head of International Marketing, based in London (UK), but will work globally with members … What we’re looking for: The Senior Field Marketing Manager spans multiple marketing disciplines in one role, establishing a country-level strategy to delivering customer events, sponsorships, and digital marketing, to working with press and industry partners as well as content and programme specialists. Success in this role requires ...

people and occasions that matter. We’re evolving from an occasion‐centric experience towards one that puts the recipient at the centre, bringing together customer data, personalisation and thoughtful UX to help us make more relevant card and gift recommendations. You’ll lead a small team, working closely with … design and development of our systems adhere to good engineering principles. Key Responsibilities: Jointly own the direction and outcomes of Reminders with Product, balancing customer and business goals with engineering opportunities, constraints and long‐term technical needs. Build a strong Product-Engineering partnership where engineers contribute to discovery, problem ...

Jill Delivery team, working alongside Ed Steele and Ed Kim. You’ll build the machine that enables us to scale our GTM and customer base management to the next level. Hundreds of companies have now set up a role via Jill. Our growth doesn't come from completely manual … complex, scalable agents. We build with agents constantly, and you'll ship even more advanced agents into our existing workflows. This could include automating customer-facing delivery, such as reactivation and expansion campaigns. Turn signal into action. Uncover leading indicators that predict outcomes like expansion and churn, and wire ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers who have to handle and operate … complex assets within sectors like Energy & Utilities, Chemical and similar 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Fresha in London is seeking a Head of Customer Success to lead a new, critical function focused on retention and churn prevention for our global customer base. You will head a team of 5–6 specialists within a 74-person CX organisation, owning strategy, operating model ...

RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment. … ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation. #J-18808-Ljbffr ...

Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible … Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution ...

Forrester WaveTM: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‐Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‐grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades … Success Managers (Sr. CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr. CSM will independently partner with multiple stakeholders across ...

logistics, supply-chain management, anti-counterfeit testing and obsolescence management. Due to continued growth, they are seeking a proactive Senior Account Manager to deliver customer projects on time, within scope and budget and act as the central communication point across internal teams and customers. Key Responsibilities Project Ownership & Delivery … Manage customer projects from onboarding to completion. Review and understand customer briefs and translate them into internal execution plans. Engage all relevant stakeholders at the correct stages. Monitor timelines, identify risks and coordinate mitigations to ensure delivery. Oversee milestones including demand loading, job creation, procurement progress and kitting ...

GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services Fastly is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. Fastly's Professional Services team provides expert-level technical guidance to customers integrating … most out of Fastly. As the Manager of Professional Services, this role is responsible for providing effective leadership across the team to ensure successful customer engagement and retention by delivering high-value outcomes on designated cases. Key activities include driving internal alignment to ensure a high-quality ...

minded Account Manager to help manage and grow TechEdge’s UK client portfolio.This role is focused primarily on developing and expanding relationships within existing customer accounts, identifying commercial growth opportunities, and ensuring clients continue … realise value from TechEdge’s software solutions.You will work closely with Customer Success, Product and Global Commercial teams to support long-term client retention, account growth and strategic partnership development.Alongside account growth responsibilities, the role will also involve identifying selected new business opportunities within the UK market ...

months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business* Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes* Participate in structured coaching, enablement programs, and regular feedback sessions ...

solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity … firms specialised in technology. About the role The Account Executive is responsible for driving new business opportunities within their territory. This includes managing the customer acquisition process from lead to close and actively developing pipeline whilst delivering short-term results. The Account Executive role is to ultimately help ...

driving revenue. Working closely with Sales, Alliances & senior leadership, you'll shape and execute a marketing strategy that delivers results across new business acquisition, customer growth and strategic partner activity. If you're looking for a role where marketing is viewed as a genuine revenue driver rather than … Developing integrated campaigns across digital, content, events, webinars, ABM and partner channels Building stronger alignment between marketing and sales to improve conversion performance Creating customer growth programmes that support cross-sell, upsell and retention initiatives Developing compelling value propositions, messaging and content that resonate with target audiences ...

name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer’s needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines, and able to clearly articulate fifty-five’s value proposition. About … data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York, and Shanghai, fifty-five is a certified Google Partner company ...