76 to 100 of 136 Customer Retention Jobs in England

members across Sales, Product, Sales Ops, Marketing, Finance, IT and other key Orgs to deliver the strategic initiatives with an end goal of driving customer acquisition and retention. Work with and influence other groups and functional areas in defining policy, procedures, or systems. Synthesizes recommendations and programs from functional ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We’re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

bank or fintech can immediately understand why it matters to them/li li You've built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture/li/ul h3 What you will be doing/… Lead the definition of Flow's features, workflows, and data requirements - from customer discovery through to prioritization and post-launch measurement/li li Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

this solution centralises ESG data collection, compliance, reporting, carbon accounting, benchmarking, and improvement planning into one highly scalable platform. The business already has exceptional customer retention, a rapidly growing user base, and is trusted by major enterprises, investment firms, and portfolio businesses globally. This is a genuine ...

experienced and driven Sales Support Manager/Internal Sales Manager to oversee and develop its internal sales function, helping to drive operational excellence, customer satisfaction, and revenue growth. This organisation is recognised as one of the UK's most established cyber security partners and an NCSC Assured Service Provider … Sales Team Lead will be responsible for leading and developing the internal sales team while supporting Account Managers and ensuring the smooth delivery of customer and partner engagements. Working closely with Sales, Customer Success, Professional Services, and Vendor Partners, you will play a key role in maintaining high ...

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … improve onboarding, implementation and customer experience processes Work closely with internal operations, compliance and product teams Proactively manage service quality, risk and client retention Feed customer insight and improvement opportunities back into the business About You You will come from the umbrella payroll or contractor payroll ...

econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy … Head of Department level and articulating both the so what and the now what. Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently. Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods ...

will be the strategic anchor for a dedicated bank of clients. Working hand-in-hand with internal Project Managers, you will drive client retention by translating their business needs into actionable technology roadmaps, lead formal review meetings, and guide new clients through a high-touch onboarding experience. ...

building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than … agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Solutions Consultant to join our Sales team reporting ...

Driving Digital Transformation through consultancy services. A customer focused Account Manager is required by a well-respected IT Managed Services Provider. This is a genuine Account Manager role looking after a portfolio of existing accounts with recurring revenue spend. This role helps these organisations develop by providing Digital Transformation … Consultancy. The Organisation: A well-established MSP with very strong customer retention Providing IT Strategy Roadmap, infrastructure solutions combined with professional services to mid-market and small corporate organisations Has a portfolio of mid-level spending accounts that need to be nurtured and grown Growing strongly with ...

Driving Digital Transformation through consultancy services. A customer focused Account Manager is required by a well-respected IT Managed Services Provider. This is a genuine Account Manager role looking after a portfolio of existing accounts with recurring revenue spend. This role helps these organisations develop by providing Digital Transformation … Consultancy. The Organisation: A well-established MSP with very strong customer retention Providing IT Strategy Roadmap, infrastructure solutions combined with professional services to mid-market and small corporate organisations Has a portfolio of mid-level spending accounts that need to be nurtured and grown Growing strongly with ...

projects Own the product vision and roadmap aligned with strategy Constantly identifying growth opportunities Thorough QA testing Driving improvements in conversion rates, AOV and customer retention A/B testing and experimentation to optimise performance through ads and organic Seeing all projects through to completion ...

full sales cycle , from initial client engagement and "shaping" their thinking to formal bidding and handing over winning contracts to operational colleagues. Support client retention and organic growth , working closely with operational teams to develop new opportunities within existing accounts. Utilize CRM systems to implement rigorous pipeline management ...

Developing new business through targeted outreach and relationship building Working closely with the delivery/recruitment team to ensure excellent service levels and client retention About You We are looking for someone who is: Experienced in temporary recruitment, ideally within social care A confident and proactive business developer ...

third‐party activity, ensuring a secure, efficient, and high‐availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective ...

third-party activity, ensuring a secure, efficient, and high-availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective ...

term opportunities, develop new relationships, and support pitching and sales strategy. Key Responsibilities: Act as a strategic partner to clients to analyze data, improve customer retention, and drive sales growth. Identify revenue opportunities, create joint business plans, and deliver tailored solutions to achieve business objectives. Provide data ...

redesign, lead-to-cash transformation, commercial model evolution, and large-scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations, helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … commercial roles within software companies. Candidates will have a deep understanding of how SMB, mid-market, and enterprise customers engage across the software customer lifecycle, alongside a point of view on how the industry is evolving. You will be comfortable working in ambiguous environments and have evidence of contributing ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

seamless integration of UC solutions into newly acquired businesses, deliver an outstanding UC experience for our customers, and spearhead initiatives to grow our UC customer base. If you have a passion for technology, a customer-focused mindset, and a talent for driving innovation, this is the role … newly acquired businesses, ensuring alignment with Redsquids standards and objectives. Analyze and assess existing UC infrastructure and processes within acquisitions to identify improvement opportunities. Customer Experience Excellence: Serve as the UC expert, ensuring a superior experience for customers transitioning to or adopting our solutions. Act as the main point ...

Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary – £30,000- £40,000 By year one you can expect to be earning an OTE of £50,000+ reaching £60,000 by year two. Lead Forensics is a dynamic and innovative … cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role ...

Senior Analyst (Customer/Growth Analytics) UK (Fully Remote) Up to £90,000 + strong benefits We are working with one of the UK's fastest-growing betting & gaming platforms, on a key hire within their Analytics team. Backed by a recent $30m Series C, they're scaling quickly … Product, CRM, Growth, and Commercial teams to shape decision-making and drive performance. The role: Partner with stakeholders across Product, CRM, Growth & Commercial Analyse customer behaviour, retention, churn, LTV, and lifecycle performance Translate ambiguous problems into structured analysis and insight Support CRM and customer engagement strategy ...

career progression within a global business What You'll Be Doing Build trusted relationships across a portfolio of strategic accounts, developing deep understanding of customer priorities and growth objectives Drive account growth through consultative cross-selling, upselling and expansion of data, analytics, events and consulting solutions Develop and execute … tailored account plans that strengthen customer engagement, retention and long-term value Lead commercial negotiations, contract renewals and executive-level engagement to maximise growth opportunities What You'll Bring Proven experience managing high-value B2B accounts within information services, market intelligence, data, SaaS or related sectors Strong ...

play a key part in ensuring services are delivered effectively, supporting colleagues across onsite teams, and maintaining strong, professional partnerships with customers.Regular travel to customer sites forms an important part of this role. Key Responsibilities Customer relationships and service delivery Develop and maintain effective working relationships with … teams and functions Operational and financial oversight Support management of assigned budgets and contribute to financial reporting, including P&L Monitor service performance, including customer satisfaction and retention Work with internal teams to support delivery of project, installation and procurement objectives Provide insight to support planning, resourcing ...