51 to 75 of 375 Customer Retention Jobs in England

Account Management function. This is a senior leadership role with genuine ownership. You'll set the direction for how SBS manages and grows its customer relationships, while leading a talented team ofAccount Managers You'll have the opportunity to influence both the customer experience and the commercial performance … business – creating an account management organisation that is structured, consistent, commercially strong and genuinely focused on customer outcomes.Why this role? This isn't simply a role managing a portfolio of accounts. You'll have the scope to shape the Account Management strategy and operating model across SBS, establish ...

Purpose of Position As a Customer Insights & Strategy Lead, you will act as a trusted strategic advisor, helping customers solve complex business challenges through data-driven insight, analysis, and consultancy. By combining Awin's unique data assets with channel expertise, you will drive customer growth, retention, and long-term partnership value. Key Tasks Strategic Insight Delivery Deliver advanced analysis and strategic recommendations that solve customer business challenges and drive measurable growth. Translate complex data into compelling narratives that support executive decision-making. Develop affiliate, measurement, attribution, and full-funnel growth strategies tailored ...

LexisNexis is leading the way.We're looking for an accomplished sales leader to lead our ANZ sales function, driving growth across both existing customer relationships and new business opportunities while accelerating adoption of our next-generation Legal AI solutions, including Lexis+ AI and Protege.This role is responsible for protecting … team of Relationship Managers and New Business Development professionals, building capability, driving performance and creating a high-performance sales culture that delivers exceptional customer outcomes.Why Join Us Lead the commercial team behind market-leading Legal AI and legal technology solutions.Play a key role in the evolution from traditional legal ...

nation-state level. This company is looking for a Cyber Services Director to lead its Managed and Professional Services function, driving service excellence, customer success, and operational performance. The role offers the opportunity to lead a high-performing cyber services organisation, work closely with senior leadership, build strong enterprise … customer relationships, and support the continued growth of the business. Responsibilities Lead and develop multi-disciplinary teams across Managed Services, Professional Services, Customer Success, Project Management and Internal IT. Own the successful delivery of approximately £12m in cyber services revenue. Drive customer retention, service quality ...

Customer Success Manager IT Managed Services Salary: Up to £45,000 per annum Location: Harrow, London Hybrid Working Start Date: Immediate Job Type: Full-time, Permanent Working Pattern: Hybrid Harrow office, home working and client sites Industry: IT/Managed Services (MSP) An exciting opportunity has arisen … experienced B2B Customer Success Manager/Account Manager to join a growing Managed Services Provider delivering end-to-end technical services and support to businesses across the UK. This is a commercially focused customer management role combining account management, customer success and business growth . You will ...

Role: Customer Success Manager Salary: £45,000 -£50,000 Location: Yorkshire/North Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful ...

invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed … services across assigned customer accounts. Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer ...

invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed … services across assigned customer accounts. Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer ...

Team + The RolePendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering … helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.The Team + The RolePendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion.The team brings together work across Customer Success, Technical Account Management ...

London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical … owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work ...

provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa … business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer base. Recognise and maximise upon upsell opportunities, working to ensure every Diamond customer utilises all SCG services and products. Maintain excellent customer retention ...

future applications, and you will be notified whenever a new position that matches your criteria becomes available.Overview: We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing … minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will act as the primary service advocate for assigned customers, ensuring exceptional service performance, continuous improvement, and long-term customer ...

successful B2B services business with a strong reputation for delivering technology-led solutions that help its customers operate more effectively. With an established customer base and a continued focus on growth, they are looking for an experienced B2B Account Manager to join their team. This is a relationship … businesses, challenges and future requirements. Proactively maintain regular contact with clients and ensure relationships remain strong and engaged. Conduct structured account reviews to understand customer needs, identify potential risks and uncover opportunities. Look for opportunities to develop existing accounts by identifying additional products, services or solutions that genuinely ...

accountable for delivering the agreed business strategy, developing the leadership team and ensuring the business delivers sustainable profitable growth, operational excellence and exceptional customer outcomes. Working closely with the wider Pallas Group, the General Manager will lead the continued evolution of MWC Partners by increasing recurring revenue, expanding payments … leadership, direction and motivation across the business. Develop, coach and build a high-performing management team. Foster a culture of accountability, continuous improvement and customer focus. Lead organisational change and succession planning. Strategy Develop and execute the business strategy. Identify opportunities to increase recurring revenue, payments revenue and customer ...

goals instead of the underlying infrastructure.Why we need this roleAs a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute … account strategies that align Colt's solutions with customers' international business priorities.This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … their own quota, manage pipeline performance, and play a key role in shaping our sales strategy as we scale.You will collaborate closely with Marketing, Customer Success, and Product to improve conversion, retention, and overall customer experience, ensuring our go‐to‐market engine runs smoothly ...

future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing … minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will act as the primary service advocate for assigned customers, ensuring exceptional service performance, continuous improvement, and long-term customer ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

challenge convention, and back ourselves to win. These values shape how we work every day.The Role: We’re looking for a commercially minded and customer-focused Subscriptions Manager to join the Myprotein Ecommerce team. This is a key role responsible for growing and optimising our subscription proposition, helping … build stronger customer relationships, increase retention and drive sustainable recurring revenue across our digital channels.You’ll own the subscription customer journey end-to-end — from acquisition and proposition development through to onboarding, engagement, retention and reactivation. Working closely with Ecommerce, Trading, CRM, Product, Data ...

small portfolio of complex enterprise accounts. You’ll build trusted relationships with senior and executive stakeholders, develop a deep understanding of each customer’s business and ensure they maximise the value of the Pinewood.AI Automotive Intelligence Platform and our growing portfolio of AI solutions. You’ll work closely with … opportunities to increase platform adoption, introduce additional products and capabilities, and build strategic account plans that support retention, revenue growth and measurable customer outcomes. Working closely with Delivery, Product, Support, Sales and other teams across Pinewood.AI, you’ll act as the senior internal voice of the customer ...

looking for a senior sales professional who understands recurring revenue, can win and grow strategic accounts, and combines disciplined funnel management with a genuinely customer-centric approach. WHY THIS MARKET MATTERS The UK vehicle parc is larger and older than ever. At the end of 2025, 36.68 million cars … Commercial Director, you will focus on winning, developing and retaining strategic UK accounts. You will manage complex opportunities from prospecting through close, build trusted customer relationships and deliver sustainable recurring-revenue growth through disciplined, value-based selling. You will own your account portfolio and opportunity funnel - maintaining high ...

45k+ in your first year and progress quickly? We're working with an established technology business that offers a proven SaaS product, an impressive customer base and genuine career progression . Already trusted by 23,000+ businesses globally , with 340,000+ vehicles tracked and a 98% customer retention … will include: Making 75+ outbound calls per day Prospecting through phone, email and other channels Speaking with business owners and senior decision-makers Understanding customer challenges and identifying opportunities Qualifying prospects and booking product demonstrations Building and managing your own pipeline Working towards individual and team targets ...

45k+ in your first year and progress quickly? We're working with an established technology business that offers a proven SaaS product, an impressive customer base and genuine career progression . Already trusted by 23,000+ businesses globally , with 340,000+ vehicles tracked and a 98% customer retention … will include: Making 75+ outbound calls per day Prospecting through phone, email and other channels Speaking with business owners and senior decision-makers Understanding customer challenges and identifying opportunities Qualifying prospects and booking product demonstrations Building and managing your own pipeline Working towards individual and team targets ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helping organisations maximise the value of their software investments while driving account growth, renewals and recurring revenue. You'll be the trusted advisor to your … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews and success planning sessions. - Identify opportunities to upsell and cross-sell additional software, security products and services. - Manage contract renewals and commercial negotiations. ...