51 to 75 of 326 Customer Retention Jobs in England

will be on the front lines of this massive shift. WHY BOX NEEDS YOU Content powers how modern businesses work, and our Customer Success team ensures that our enterprise customers unlock the full power of Box. As a Customer Success Placement Student, you will act as a trusted … successful leap to the cloud and transform how their teams collaborate securely. During this 12-month placement, you will work directly alongside experienced Customer Success Managers across EMEA (London, Paris, Munich, Amsterdam) on real business challenges. You'll gain end-to-end exposure across customer engagement, data analytics ...

leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.Position Overview:As an Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement ...

Compliance We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence … while nurturing strong customer relationships. Position Overview As an Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...

Pinnacle, the technology solution division of K3 Advisory Group, is seeking a Sage Customer Account Manager to join our team. This role will be responsible for managing customer accounts, growing revenue, maintaining strong relationships, and ensuring customer satisfaction with our software solutions. You will serve … solutions within their organisation. This role is predominantly based from home, with travel to an office or client site as needed. Key Responsibilities Customer Relationship Management Develop and nurture strong customer relationships to gain a deep understanding of their business objectives and challenges, ensuring our software and services ...

Title : Commercial Director – Sales & Customer Growth Experience : 8+ Years Location: London Employment Type : Full-time Working Pattern: 5 days per week, with a minimum of 4 days in the office Optimiser is a growing technology company providing a connected technology ecosystem to organisations across a range of industries, including … Hospitality, Membership & Charities, Media and Real Estate. We are looking for an experienced Commercial Director – Sales & Customer Growth to take ownership of the commercial and customer-facing side of the business. This is a senior but highly hands-on role, offering the successful candidate the opportunity to shape ...

solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. About the opportunity We are creating a new Customer Success Manager role, sitting alongside our Customer Services team and reporting directly to the Head of Operations. You will … health of our customer relationships, keep senior sponsors informed and confident, and make sure our customers are getting maximum business value from our cloud-based data and analytics platform. You will be the person our customers trust to tell them what is really happening, and the person our internal ...

Customer Data Analyst Hybrid £400 per day Inside IR35 3-Month Contract This is an exciting opportunity to join a high-profile customer analytics transformation programme, supporting global stakeholders and delivering insight-led solutions that influence customer strategy. The assignment combines hands-on dashboard development with customer analytics, testing measurement, and data storytelling. The Company They are a well-established analytics and customer insight consultancy delivering large-scale transformation projects for global consumer brands. Their teams help organisations better understand customer behaviour, optimise CRM performance, and develop data-driven strategies. This engagement sits within ...

your customers? Our Renewals team’s mission is to maximize revenue retention, strategic migration, and expansion efforts; all while providing a seamless customer experience that ensures continued health and loyalty. If this sounds exciting, then read on! We impact the retention and growth … team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion and migration opportunities by aiming to understand our customer’s goals and then share how Atlassian’s solutions can help achieve them. Every Customer Retention Manager bridges the gap between ...

Join a global, ambitious team and be part of what's next! The role You’ll take ownership of revenue growth across our existing customer base, with a focus on driving net revenue retention through customer satisfaction, retention and expansion. You’ll build strong … keeping our customers happy, engaged and excited to continue working with us. Location: UK, hybrid. Regular time in Darlington with the team and on customer sites across the UK. London and Dublin offices available. Why this role exists CameraMatics grew by over 110% in our last financial year, with ...

activities including maintaining existing base of revenue, driving the most value within the account. Drives billing activities with clients. Responsible for customer retention, helping guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction. Maintain high customer satisfaction including actively leveraging Net Promoter Score system. Mentors and trains junior level account managers.**Job Description****Core Responsibilities:*** Team with customer service leadership and customer support teams to ensure end-to-end customer satisfaction; maintain high customer satisfaction and serve as the primary escalation ...

activities including maintaining existing base of revenue, driving the most value within the account. Drives billing activities with clients. Responsible for customer retention, helping guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction. Maintain high customer satisfaction including actively leveraging Net Promoter Score system. Mentors and trains junior level account managers. Job Description Core Responsibilities Team with customer service leadership and customer support teams to ensure end-to-end customer satisfaction; maintain high customer satisfaction and serve as the primary escalation ...

nation-state level. This company is looking for a Cyber Services Director to lead its Managed and Professional Services function, driving service excellence, customer success, and operational performance. The role offers the opportunity to lead a high-performing cyber services organisation, work closely with senior leadership, build strong enterprise … customer relationships, and support the continued growth of the business. Responsibilities Lead and develop multi-disciplinary teams across Managed Services, Professional Services, Customer Success, Project Management and Internal IT. Own the successful delivery of approximately £12m in cyber services revenue. Drive customer retention, service quality ...

Retention Rate (NRR) across the segment, develop an experienced team, and work closely with Account Management to make sure we spot customer risk early and turn opportunities for growth into clear plans. There are strong foundations to build from, but we’re not looking for someone … develop a distributed team of 12 Strategic and Executive CSMs looking after Gearset’s largest customers. Own NRR across the segment, with responsibility for customer retention and sustainable growth. Partner closely with Account Management leadership on shared growth goals, renewal strategy and expansion opportunities. Create clear expectations ...

Account Manager – Techtelligence We’re looking for a commercially minded, proactive and customer‐focused Account Manager to join Today Digital and support the growth of our Techtelligence product. This is an exciting role for someone who enjoys working with customers, understanding their goals, and helping them get real value … discounts + more What You’ll Be Doing Sales Support & Product Demos – work closely with the Commercial team to support the sales process; join customer calls and product demos; tailor demos around each prospect’s market, target accounts, competitors, campaigns and commercial priorities; answer questions during the sales process ...

London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical … owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work ...

What You’ll Do Avalara is scaling its International Customer Success team, and this role sits at the centre of that growth. As a Customer Success Manager (I3), you will own a high-volume portfolio of customers, ensuring they realise measurable value from Avalara’s solutions while driving … across your book of business. You will work closely with Account Managers and cross‐functional teams to protect and grow revenue, while building strong customer relationships that drive long‐term loyalty and growth. This role is remote, with 1‐3 days per quarter in the office, and reports ...

Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. … their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards ...

What You'll Do Avalara is scaling its International Customer Success team, and this role sits at the centre of that growth. As a Customer Success Manager (I3), you will own a high-volume portfolio of customers, ensuring they realise measurable value from Avalara’s solutions while driving … across your book of business. You will work closely with Account Managers and cross-functional teams to protect and grow revenue, while building strong customer relationships that drive long-term loyalty and growth. This role is remote, with 1–3 days per quarter in the office, and reports ...

technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business … always delivering on our promise to make their business brilliant. Job Description We are looking for a driven and customer-focused Hybrid Account Manager to join our Public Sector Managed Accounts Team . In this role, you will be responsible for managing a portfolio of public sector customers, including ...

Working closely with sales, purchasing, finance and project delivery teams, you’ll play a key role in driving revenue growth while delivering an excellent customer experience. What You’ll Be Doing Manage and grow a portfolio of existing enterprise customer accounts Achieve and exceed agreed sales, revenue … Identify cross-selling opportunities across IT products and services Take ownership of opportunities and progress deals through to completion Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling Deliver engaging sales presentations to both new and existing customers Monitor competitor activity and support customer ...

class facilities and the technology you need to thrive – in our offices or yours.**# **Job Summary**The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain … forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns ...

What You’ll Do Lead and Inspire: Steer a dedicated EMEA Enterprise CSM team (ECSM) focused on delivering exceptional customer retention, adoption, and growth outcomes for strategic accounts. Develop Talent: Coach and mentor ECSMs to excel in pivotal metrics such as onboarding, adoption, retention, satisfaction … them to become trusted advisors to our customers. Performance Management: Provide constructive feedback and manage performance evaluations, ensuring each team member can navigate challenging customer situations effectively. Enhance Key Metrics: Coach the team to produce best-in-class onboarding, adoption, retention, growth, satisfaction, and outcome management. Signature ...

Senior Pre- & Post-Sales Customer Engineer, Enterprise London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into … full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...