276 to 300 of 399 Customer Service Jobs in London

Location: London (Hybrid – 3 days in the office, 2 days remote) About the Company An established London-based Managed Service Provider (MSP) with a growing Cyber Security practice is looking to recruit a Tier 1 Cyber Security SOC Support Analyst. The business delivers managed IT and cyber security services … Endpoint. Knowledge of Microsoft 365 security from a threat detection and response perspective. Key Responsibilities Monitor, triage and respond to security alerts across managed customer environments. Investigate security events and perform first-line incident response in line with established playbooks. Escalate complex or high-priority incidents to senior analysts ...

partnering with a leading organisation looking to appoint a D365 CRM Consultant to lead the strategy design and delivery of customer service solutions within a Microsoft ecosystem. This role sits at the heart of transformation activity, shaping how customer interaction platforms evolve and scale click apply ...

privileged to be working within a highly respected Investment Management organisation who proud themselves in focussing on client/customer relationships with the ethos being to help individuals with investment and financial planning, and provide technology to make things simple and clear. Based in the heart of the City … will be responsible for: Liaising extensively with financial planners, paraplanners and wealth managers (intermediaries), where you will develop ongoing strong relationships built on outstanding service for all and any queries that your clients and their clients have with the platform. Taking ownership of queries; analyse, research, and provide solutions ...

privileged to be working within a highly respected Investment Management organisation who proud themselves in focussing on client/customer relationships with the ethos being to help individuals with investment and financial planning, and provide technology to make things simple and clear. Based in the heart of the City … will be responsible for: Liaising extensively with financial planners, paraplanners and wealth managers (intermediaries), where you will develop ongoing strong relationships built on outstanding service for all and any queries that your clients and their clients have with the platform. Taking ownership of queries; analyse, research, and provide solutions ...

ambitious Trainee Recruitment Consultant to join their growing London team. Whether you're a recent graduate or have experience in sales, retail, hospitality or customer service, this is your opportunity to build a high-earning career with full training, rapid progression and uncapped earning potential. Your Role Source … succeed. Excellent communication and relationship-building skills. Commercial mindset with an interest in technology, innovation and business. Degree educated or experience in a customer-facing or sales role. What's on Offer £27,000£30,000 basic salary + uncapped commission. Industry-leading training and mentorship. Fast-track career ...

finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared … expect people to experiment. The requirements Essential: Proven experience building and running microservices and distributed systems in production. Comfortable reasoning about durable cross-service communication, transactional correctness, and failure modes at scale. Extensive experience with relational databases, ideally PostgreSQL, but open to MySQL or similar (e.g., MS SQL, Oracle ...

DHCP, and endpoint connectivity Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering ...

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality ...

intercom systems. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team Strong communication and customer service skills. Experience with Verkada security systems is an advantage Hold a Full Valid UK Driving Licence ...

skills to interact effectively with people at all organizational levels of the firm Possess the ability to work in a team environment with a customer-service focus And have: Relevant experience handling large volumes of data and working within a database Project experience, preferably A bachelors degree ...

major transformation under a new CIO. Our purpose is to be the best part of the journey, offering great brands, innovative concepts, and outstanding service to customers worldwide. Sustainability and responsible business practices are central to our long-term success. We are seeking a SuccessFactors Product Manager to lead ...

help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to developing our Salesforce talent, offering extensive growth opportunities … functional solution for Salesforce initiatives, with a strong focus on core Salesforce platform, including but not limited to Sales Cloud, Experience cloud and Service cloud programmes. Lead the team through all stages of project delivery: initiation, solution definition, functional design, configuration oversight, implementation, and handover. Translate complex business requirements ...

Head of Support | HubSpot Service Hub & Outsourced Support (BPO) | Global Events Payments Platform Building Support From Scratch Salary: £60,000 - £65,000 Location: Hybrid, West London Support here runs young. It's outsourced, it covers seven days a week from 10am to midnight, and right now nobody owns … SLAs, the training, the knowledge base, the escalation paths and the tooling behind all of it. Day to day, you'll own service performance across phone, email, chat and WhatsApp, including a 60-second first response target and priority-based SLAs for High, Medium and Low issues. ...

repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking … jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair ...

design documentation and utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). … Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling. Proficient in troubleshooting and resolving faults in live customer hosting solutions. Strong understanding of the mechanical and electrical configurations within a Data Centre. Salary & Benefits Up to £60,000 Working on a Continental ...

design documentation and utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). … Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling. Proficient in troubleshooting and resolving faults in live customer hosting solutions. Strong understanding of the mechanical and electrical configurations within a Data Centre. Salary & Benefits Up to £60,000 Working on a Continental ...

Working for a very well established and highly regarded charity. The purpose of the role is to provide a first class service to their growing membership. You will be dealing with a variety telephone calls, emails and other written correspondence from existing members and the general public. … ability to multitask, maintain a friendly approach under pressure and be able to demonstrate your commitment to the role, ensuring high levels of customer service, with excellent attention to detail. The job is Monday to Friday 9 -5 office based. ...

project Provide meeting and event IT support where required Ensure professional and timely communication with end users Deliver IT security and end-user IT service training where required Administer user accounts, permissions and access within relevant systems Support local infrastructure components alongside second-level support teams Identify opportunities … services, processes and tools Required Skills & Experience: Previous experience providing hands-on IT support Excellent troubleshooting and problem-solving skills Strong communication and customer service skills Ability to manage multiple priorities within a fast-paced environment A proactive, organised and collaborative approach Immediate availability is essential ...

successful applicant will have the following profile: · Preferably time served in electrical/controls/mechanical apprenticeship, candidate with previous field service/engineering experience would be considered in the absence of an apprenticeship. · Fault finding, repair, installation and commissioning experience. · A full driving license, preferably clean. · Be self … work away on a regular basis. · Able to communicate in a clear, concise, logical manner both verbally and written. · Able to complete electronic service call sheets on a tablet/phone, these sheets need to be completed on every visit and contain lots of important details. · Ability to conduct ...

ability to multitask, maintain a friendly approach under pressure and be able to demonstrate your commitment to the role, ensuring high levels of customer service, with excellent attention to detail. The purpose of the role is to provide a first class service to their growing membership. ...

security weaknesses and take accountability for driving mitigations through to a secure outcome. Stakeholder and Delivery Experience Experience working across in-house and outsourced service models, multiple time zones, and multicultural environments. Able to work independently while seeking support when needed. Preferred Experience Financial services experience would be advantageous … plan, which entitles you to receive employer contributions of 10% of your basic salary. Key Skills Client Counseling, Commercial Acumen, Conflict Management, Critical Thinking, Customer Service, Cybersecurity, Cyber Security Governance, Cyber Security Management, Information Security, Information Security Risk Management, Intentional collaboration, Managing performance, Problem Solving, Quality Control ...

FunnelFuel helps B2B marketers reach the right buyers at the right time through audience insights, omni-channel digital activation & actionable analytics supported by expert customer service every step of the way. Since launching, FunnelFuel has experienced continuous high growth & is now expanding its team across all business functions … objectives. Use trends & market insights to develop valuable recommendations Represent the company & evangelise the company’s B2B offering Collaborate: Work closely with marketing, product & customer success teams to deliver exceptional client experiences & long-term value. What We’re Looking For: Strong understanding of programmatic advertising, media buying & data-driven ...

requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate … owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa £40,000 (depending on experience) Hybrid working ...

requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate … owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa £40,000 (depending on experience) Hybrid working ...

requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate … owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa £40,000 (depending on experience) Hybrid working ...