376 to 400 of 789 Customer Service Jobs in London

experienced Desktop Support Engineer with excellent communication skills and a proven track record of providing 1st class customer service, we have a new contract we would like to discuss with you. Please note this role requires onsite attendance 4-5 days per week and has been deemed inside … Desktop Engineer to provide hands-on 1st and 2nd line support across a mixed Windows and macOS environment. You’ll resolve user issues, manage service desk tickets and complete daily checks to help keep systems running smoothly. What you’ll do Support users with laptops, software, Microsoft 365, connectivity ...

Services. They will oversee the day-to-day management of the practice, ensuring appropriate and well-planned staff rotas are in place to meet service needs and addressing operational issues as they arise to maintain the smooth running of the practice. The Site Manager will also manage, train … alongside the Reception Lead EMIS workflow management Training and development of administrative staff Acting as the site IT Lead Enhanced Services, LCS and other service submissions Payment and reimbursement submissions, including PPA and other applicable claims Staff rota planning and management Medical reports and non-NHS work Recruitment, induction ...

experienced Network & Security Support Engineer to join our Network Support Team. This role requires at least 4–5 years’ experience supporting complex customer environments with technologies such as SD-WAN, Firewalls, Routing (OSPF/BGP), and ISP management. You’ll be working nights to facilitate the delivery … hours planned work and to cover P1 and P2 incidents that occur. Your part to play Provide advanced support for network and security incidents & service requests Lead implementation of change requests and project tasks The role will include maintenance, software upgrades, hardware replacements. It will also involve resolving emergency ...

coordination, deployment, refresh, warranty tracking, maintenance, and retirement. Perform hardware troubleshooting for physical servers, rack‐mounted devices, PDUs, cabling, and connectivity issues. Coordinate vendor service requests, hardware replacements, remote hands activities, and break‐fix support. Support enterprise server platforms such as HPE, Dell, Cisco UCS, Lenovo, or equivalent hardware … hardware, power, cooling, environmental conditions, and equipment availability. Escalate and communicate incidents, risks, and operational issues as per standard operating procedures. Provide support for Service Desk, Production Support, Network, Security Operations, Facilities, and Application teams during infrastructure incidents. Participate in security remediation initiatives, audit support activities, and operational control ...

Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, and Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … largest and fastest pension consolidation services. Reporting to the Wealth GM, you’ll translate our Wealth strategy into a clear customer, commercial and growth agenda for Investments and Pensions. You’ll combine strategic thinking with hands‐on delivery - identifying opportunities, making sharp recommendations and creating the cross-functional alignment ...

data models to forecast long/short term business volume, set up multi-dimensional capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistent achievement of SLA goals.- Ensure teams have prepared for the right number of staff available … monitoring operational performance for sites to ensure optimum productivity and results, evaluate schedules to meet incoming volumes, and evaluate potential productivity, quality and customer-service standards by analyzing performance statistics and financial results.- Drive continuous improvement of Workforce Management (WFM) processes/tool/system including streamlining & optimizing ...

food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the employer of choice … continuous learning and improvement, encouraging experimentation, knowledge sharing, and professional development within the engineering team. Drives digital product transformation initiatives to enhance efficiency, customer experience, and business growth. Assesses and drives decisions on digital andMarTechtechnology investments, including SaaS products and the build vs. buy strategy, to ensureoptimalsolutions. You will ...

looking for an ambitious self-starter to be part of a fast-growing company that rewards employees that work by our shared values of service, speed, quality, integrity, and accountability to support our mission to be the most trusted source of new and preowned server, storage, and network hardware. … detailed advice and information to customers to help formulate direction Build strong relationships with customers, vendors, partners and colleagues Provide efficient, friendly and proactive customer service Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions Continually look for ways ...

role for an IT/EPOS Project Manager to join their Edgeware based operation: Job Role: Overall performance of the Project including, customer satisfaction, formal reporting, project planning & review, account profitability, revenue maximization, complaint management and escalation process. Ensuring there is a clear and coherent path of communication internally … externally. Work with the client to define developments and requirements. Submit these and manage development process to ensure customer expectations are managed and internal procedures complied with. Monitor and control the full lifecycle of the project: plan schedules, liaise with other departments in support of this, and secure their ...

About the RoleHTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer … close partnership with partner design teams and our in-house designer. What would your day-to-day look likeOwn the roadmap for the customer-facing conversational agent across chat and voice, from intent coverage and conversation design to the interfaces partners embed in their apps and websitesEngage enterprise partners ...

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer … close partnership with partner design teams and our in-house designer. What would your day-to-day look like Own the roadmap for the customer-facing conversational agent across chat and voice, from intent coverage and conversation design to the interfaces partners embed in their apps and websites Engage ...

turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full‐service, frictionless parking solution for both businesses and consumers. About the role As a Technical Client Operations Manager, you’ll be managing the operational delivery … performance. Delegate effectively, calibrating task allocation to team capacity and capability. Build and maintain strong cross‐functional relationships with Account Management, Sales, Finance, Customer Service, Product, and Engineering, independently driving alignment where needed. Where required, keep in regular contact with clients, local authorities, access control partners ...

Assistant to join a busy and growing local business. This is an excellent entry-level opportunity for someone who enjoys a mixture of administration, customer contact and online work. You do not need extensive experience, but you should be confident using computers, have good attention to detail … company's online sales activity. The Role: Supporting general office activities, including answering incoming telephone calls and assisting customers Providing occasional support on a customer parts counter Helping prepare product information for a new website, including descriptions and photographs Reviewing and testing website content to identify errors, inconsistencies ...

Assistant to join a busy and growing local business. This is an excellent entry-level opportunity for someone who enjoys a mixture of administration, customer contact and online work. You do not need extensive experience, but you should be confident using computers, have good attention to detail … company's online sales activity. The Role: Supporting general office activities, including answering incoming telephone calls and assisting customers Providing occasional support on a customer parts counter Helping prepare product information for a new website, including descriptions and photographs Reviewing and testing website content to identify errors, inconsistencies ...

seamless day-to-day experience with technology. We're looking for someone with: A keen interest in a career in IT Support Great customer service and communication skills A genuine passion for helping people Knowledge of Windows 11 and Microsoft 365 A positive, proactive and team-oriented approach ...

finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared … integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full‐stack engineering, we own the end‐to‐end acquisition funnel – from the very first touchpoint ...

private, confidential and personal mail unopened. File medical records and scan hospital reports and letters. Offer all services to patients including Community Pharmacy Consultation Service (CPCS), extended hours hub and walk in centres as appropriate. Complete tasks sent by the doctors, nurses and other clinicians. Sending off patients records … wide range of backgrounds in a respectful and non-judgemental manner. The successful candidate should ideally have previous experience in a reception, administrative or customer-facing role. Previous experience of working within a GP practice, NHS or healthcare environment would be desirable but is not essential, as appropriate training ...

finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared … integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full-stack engineering, we own the end-to-end acquisition funnel – from the very first touchpoint ...

internal Technology, Go-To-Market, and Solution teams to develop industry-specific offerings that address critical insurance challenges such as claims optimization, fraud detection, customer experience, and underwriting automation. Own the full sales cycle — from lead generation to contract negotiation — ensuring seamless execution of MSAs, SoWs, and commercial agreements. … trusted advisor, introducing innovative AI-driven solutions that enhance operational efficiency, risk management, and customer engagement. Partner successfully with Quantiphi’s delivery teams to ensure high-quality project execution and customer satisfaction. Basic Qualifications 10 plus years of professional experience in selling consulting services and technology solutions ...

solvin g skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes, all whilst providing platinum customer support to our clients. What’s the role? Technical Account Managers deliver exceptional service and support to our content partners and customers … Bloomberg and work to build long term solutions Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns ...

drive competitive advantage and cost leadership Design and synthesize end-to-end processes across planning, sales, procurement, manufacturing, warehousing, logistics, plant maintenance, and customer service Define transformation roadmaps using SAP best practices, SAP S/4HANA, SaaS LoB solutions, and partner platforms (e.g., Salesforce, Microsoft) Identify digitization … Ability to multitask, work collaboratively, and lead with a winning mindsetPreferred Skills Exposure across multiple SAP modules and domains Experience in SAP Sales and Service Delivery roles Prior business-domain experience before IT External publications or thought leadership in relevant domains Exposure to non-SAP platforms (e.g., Salesforce, Microsoft ...

Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved … line support; troubleshooting system issues and ensuring successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. Role & Responsibilities Supporting ...

system from scratch. The Salesforce Administrator will be working collaboratively with other highly skilled developers as well as BAs and Testers on technically challenging customer-facing projects. Salesforce Administrator Responsibilities:·Setting up new users and managing their profile as well as user maintenance·Provide assistance on reporting & Dashboards·Database … projects at the same time·Excellent organization skills; and ability to prioritize multiple activities and objectives in a rapidly changing environment, and deliver quality service·Committed to providing exceptional customer service and responding to user needs in a prompt, courteous manner·Project management skills/understandingThis ...

such as Microsoft Office and AutoCAD. Ability to understand technical specifications. Be a strong communicator, self confident with exceptional relationship building skills. Have strong customer facing skills and exceptional customer service skills. Specific attention to detail and be able to work on your own initiative. Have … Status A or B approval at Construction stage. Adhere to company standards and guidelines when analysing and providing estimations, focus on maximising profit and customer satisfaction with the client, while minimising any potential risks to the company. Prepare detailed and well-written proposals for each client, adhering to client ...