26 to 50 of 409 Customer Service Jobs in the North of England

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Global Travel/Scientific Instrumentation/Field Service Engineering- A leading manufacturer is seeking a Customer Support Service Engineer. Customer Support Service Engineer role involves frequent international travel to customer sites worldwide, providing installation, maintenance, repairs and technical support for advanced X-ray Photoelectron … systems and associated equipment. This is an excellent opportunity for an engineer who enjoys hands-on technical work, international travel and delivering outstanding customer service. The ideal candidate will have a degree in Electronics, Mechanical Engineering or Physics, together with strong problem-solving skills and a customer-focused ...

paced, changing environments. Tech Savvy : Good understanding of recent technology. Communication : Excellent verbal and written skills. What this role is all about: As a Customer Service Advisor in our Member Servicing team, youll be there to help customers with all their queries and questions. Our team gives … offer our customers, from being an expert in the Rewards we offer to an expert in Life insurance cover. Key Actions Respond to customer inquiries and complaints via Vitalitys social media channels, telephony, and email in a timely and professional manner Provide accurate information about products and services, addressing ...

Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact … quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting ...

Service Desk Customer Liaison Macclesfield Full-Time On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled ... WKCL1_UKTJ ...

looking to recruit a reliable and enthusiastic individual to join our busy team in providing a professional and effective Reception and clerical service for the Trusts Outpatients Service. Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems. Good … customer service skills are also essential within this role. Please note this role may require physical effort at times when preparing and managing patients Medical Records. Main duties of the job To provide an efficient Reception service maintaining a high level of accuracy and confidentiality ...

Customer service representative Start date: Immediate Duration: 2 month rolling contract the client plans to keep the person indefinitely this position has been in place for the last 4 years so is likely to be a long-term contract. Location: 5 days per week on site in Morley … Leeds, Pay: £200 per day INSIDE IR35 Job summary This role will report to the IT Customer Service Request Assistant and will be responsible for providing excellent support to internal colleagues and IT End Users for Service Requests via the ITSM Toolset (ServiceNow), e-mail and face ...

about financial products and the wider financial services industry, if this is an area you are interested in. Training The Level 2 Apprenticeship in Customer Service Practitioner includes: Level 2 Standard in Customer Service Practitioner Level 1 Functional Skills in Mathematics Level 1 Functional Skills … English You will attend a half-day session with HBTC where you will develop your customer service knowledge and skills, and work towards any functional skills that you have to take. An End Point Assessment is also included as part of the programme. This Apprenticeship offers an excellent ...

Portfolio are proud to represent our client, a global software company, in their search for a Customer Solutions Specialist. This is an integral role for clients who have a complaint that has not yet been resolved. You will have experience of providing high levels of client care … strong customer service background to understand a clients issue and rectify it. We are looking for someone who likes to solve problems and retain customers whilst maintaining a professional manner. If you have a solid customer service background and are looking for a new challenge, apply ...

organised Administration Apprentice to join its team. Gain valuable experience in healthcare administration, supporting daily operations, handling patient enquiries, maintaining records, and providing excellent customer service while working towards a recognised qualification. Role The Patient Services Administrator Apprentice will support the day-to-day administrative and reception functions … part of a busy GP practice team, the apprentice will assist patients, support clinical and administrative staff, and develop key business administration and customer service skills within a healthcare environment. The role will involve handling confidential information, maintain accurate records, and ensure patients receive a positive experience when ...

Title: Service Desk Analyst (Contract) Job Description This contract Service Desk Analyst position offers an excellent opportunity for a junior IT professional or early-career Service Desk Analyst to gain valuable experience within a large enterprise technology environment. Based in Edinburgh with approximately 50% office attendance … will provide first-line IT support to colleagues across the business, resolving technical issues and service requests while delivering a consistently high level of customer service. The role runs initially until December 2026, with potential for extension, and is well suited to individuals with around 13 years ...

summary We are seeking a motivated, professional individual to join our Customer Service and Administration team, providing high-quality support to technical, engineering and operational colleagues. As the first point of contact, you will manage internal/external emails and incoming calls, so excellent communication skills, a positive … personal and professional development. You will assist with daily administrative tasks, ensuring accurate data capture for equipment inventory, updates, data entry and uploading service or repair reports. This information is vital for compliance reporting and asset management. The role also includes coordinating contractor bookings, liaising with departments and technical ...

Service Account Manager Salary: £27,000 per year | Location: Harrogate | Hours: Full-time, 9am - 5pm Benefits include 32 days holiday (including stats) plus your Birthday off, gym membership, company pension, employee wellbeing program and free on-site parking. Our client is a well-established business based in Harrogate. … position has become available within their Service Department due to continued growth. They are looking for a Service Account Manager to manage a portfolio of customers and nationwide Field Engineers. The successful candidate will have strong customer service skills and the ability to work ...

Customer Service Administrator Reports to: Assistant Ops Manager Based at: Wallasey,CH44 7HX Salary: £26,561 pa Hours: 08:30 -17:00 Monday to Friday (40 hours). Job purpose: To provide the Operations Manager with a high level of call taking activity and data entry within … Call Centre customer service department, serving the community in partnership with the NHS. Key Responsibilities: Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer system Inputting and retrieving data from the in-house computer system ...

Customer Sales Success Executive Salary: 35,000 basic + uncapped monthly commission ( 1,000- 3,000+ per month) Location: The Boatshed, Exchange Quay, Salford Quays Hours: Monday to Friday, 9:00am - 5:00pm (No evenings or weekends) Join a team that partners with one of the UK's fastest … growing business rewards platforms. Our client are expanding rapidly and are looking for enthusiastic, professional Customer Success Executives to deliver an exceptional experience to every client. If you're passionate about customer service, confident on the telephone and enjoy building relationships, we'd love to hear from ...

annum, depending on experience, plus performance-related bonus Benefits include: Up to 15% annual bonus, enhanced employer pension contribution, private health insurance, death-in-service cover, long-term sickness insurance, five weeks' annual leave plus bank holidays and Christmas shutdown, full training and excellent career development opportunities. Please note … instrumentation and technical solutions, supporting customers across research, industry and academia throughout the UK and Ireland. With a reputation built on technical expertise, exceptional customer service and long-term partnerships, SciMed provides innovative solutions across a wide range of scientific disciplines. As a growing business, SciMed offers employees ...

administrative functions, helping the organisation run smoothly. They will provide efficient, professional support across the team while developing skills in communication, organisation, customer service and business systems. Role Core Administrative Duties: Supporting with filing Data entry and updating business systems Managing incoming emails, calls, and customer enquiries … meetings, maintaining calendars and arranging appointments Assisting with minute‐taking and distributing information Maintaining accurate records and ensuring information is up to date Communication & Customer Service Greeting and assisting visitors Providing customer support by phone, email or face‐to‐face Communicating professionally with internal and external stakeholders ...

passionate about delivering exceptional customer service and building lasting client relationships? We're looking for a Client Success Advisor to join our clients growing team. As the first point of contact for clients, you'll play a vital role in ensuring every interaction is professional, positive, and solution … focused. In this role, you'll manage incoming support requests, coordinate service tickets, keep clients informed throughout the resolution process, and work closely with technical teams to deliver an outstanding customer experience. You'll also maintain accurate records, monitor service performance, and contribute to continuous improvements across ...

Service Coordinator – Wigan (Office Based role) – Engineering – Permanent (Competitive Salary) Summary My client are seeking a proactive Service Coordinator to support the daily operations of their Service Department. This role involves working closely with Mechanical, Electrical, and Fire & Security service teams to coordinate service activities … documentation, schedule engineers, and ensure customers receive a professional and efficient service. The position requires excellent organisational skills, strong attention to detail, and a customer-focused approach to thrive in a fast-paced environment. Key responsibilities include handling customer enquiries, processing service requests, maintaining certification records, issuing ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

Customer Helpdesk Consultant Location: Waterloo (hybrid after probation) Salary: £27,000Do you enjoy helping customers solve problems and get the most out of technology? Do you thrive in a fast-paced environment where no two days are the same InfoTrack’s Helpdesk Consultants are client-centric, tech-savvy … genuinely passionate about delivering outstanding customer service. If this sounds like you, you could be a great fit for our team.As a Helpdesk Consultant, you’ll be the first point of contact for InfoTrack clients, supporting them with navigating our platform, troubleshooting issues, and resolving queries. You’ll take ...

projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities Deliver … Line IT support to users across multiple sites. Manage incidents and service requests through to successful resolution. Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. Support Microsoft 365, Azure and Intune environments. Administer Active Directory, Group Policy and Windows Server. Troubleshoot hardware, software and networking issues. ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

first point of contact for patients and visitors attending the practice. The post holder will provide an efficient, professional and courteous reception and administrative service, ensuring patients receive a high standard of customer care while supporting the smooth running of the practice. The successful candidate must have previous … retrieve patient records and documentation. Process online consultation requests and other electronic communications. Undertake general administrative duties as required. Patient Care Provide excellent customer service to all patients, relatives and visitors. Treat all patients with dignity, respect and compassion. Maintain strict patient confidentiality in accordance with GDPR ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...