26 to 50 of 249 Customer Service Jobs in the North of England

Customer Service Advisor Trainer Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. … responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manger Delivering and facilitating training courses ...

Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment. KEY DUTIES Respond to customer queries via phone … technical issues Log incidents accurately and escalate where necessary Support users with account access, passwords, and basic software issues Deliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skills Interest in starting a career in IT support Organised and able to follow ...

Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time | Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client … base across Yorkshire, both remotely and onsite where required. You’ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience ...

work within the Helpdesk function. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business … company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support ...

Customer Support Advisor – Wigan - £28k per annum plus company benefits Our client is a well-established communications and IT organisation based in Wigan; due to continued growth and expansion they are looking for an experienced Customer Support Advisor to join their team. The successful candidate will be ensuring … that customer requests are processed in line with company procedures and standards. You will also be a member of the Service team dealing with incoming customer queries and small customer quotes. Full training will be provided. Key Responsibilities: Submit and process porting orders (Worldwide) with correct ...

start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If youve also worked in the following roles, wed also like to hear from … Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius ...

start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you’ve also worked in the following roles, we’d also like … hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn – Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within ...

Customer Success Manager SaaS B2B B2C required by leading software house in Sheffield to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on... Evaluating the problem resolution process for the product … provide responses to the customers. Ensuring there is appropriate processes in-place (e.g. for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. ...

Service Desk Analyst plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully on-site ...

looking for an enthusiastic 1st Line Support Technician to join a growing team in Nantwich. This is a great opportunity for someone with excellent customer service skills and a genuine passion for technology. You’ll mainly provide software support to users, helping troubleshoot issues, log tickets, guide customers … someone who communicates well, enjoys problem-solving, and is keen to build a career in IT. We’re looking for someone with: Excellent customer service or customer-facing experience A genuine interest in IT, software, and technology Strong communication and problem-solving skills A patient, helpful ...

/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & Experience Previous sales experience, whether this is in a telephone based role or within a customer service/… retail background. Excellent customer service skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & Culture Part of the Zellis Group, Moorepay ...

innovative cloud-based business management solution, Optix has been providing excellent service to our clients since 2007 and has achieved phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support … guidance and opportunities to gain experience and develop your career. This role is a blend of technical support and customer service where you will have a first-hand role in enabling our client base to get the most out of the software whilst fixing faults and issues ...

CCTV systems, intruder alarms, access control systems, and integrated security solutions, ensuring all equipment operates effectively and remains compliant with current industry standards and customer requirements. The Security Systems Engineer will attend planned preventative maintenance visits, reactive callouts, and system upgrades while delivering a high standard of workmanship … customer service. The ideal Security Systems Engineer will have strong technical knowledge, excellent problem solving skills, and the ability to work independently as well as part of a wider engineering team. Experience working with leading manufacturers and integrated security systems would be highly beneficial. This is an excellent opportunity ...

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate:? £13.35 per hour rising to £13.66 per hour at 9 months … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . ...

Full-Time | 5 Days Onsite Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow … Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support project delivery alongside internal and external project teams ...

Excellent Benefits Package The Role - Applications Specialist, Pathology Laboratory Diagnostics Following continued growth this market-leading organisation now seeks to recruit a customer focused Applications Specialist responsible for: Performing pre-sales demonstrations and post-sales customer training Onboarding new customers by engaging teams in the launch Travelling … prospective customer sites, luminary sites and trade shows to perform presentations Providing ongoing application assistance and support to end users Your Background - Applications Specialist, Pathology Laboratory Diagnostics To succeed in this exciting role you must be able to demonstrate: Previous experience in an application specialist role with ...

opportunity for an ambitious individual to use their problem solving skills by providing outstanding support to the account managers by ensuring customers receive excellent customer service and ensuring all admin responsibilities are completed efficiently. The role: - Be the main point of contacts with customers and liaising with internal … needed - Room for progression and growth - Training provided The candidate: - Fluent in French (written and spoken) essential - Experience in a sales support or customer service role recommended - Excellent communication skills with the ability to focus on customer satisfaction - Organised, proactive and able to work as part ...

This role is critical in ensuring the effective storage, management, and lifecycle control of Trust IT equipment, while delivering a consistently high level of service in line with agreed policies, procedures, and service level agreements. Key Responsibilities Provide day-to-day support for Stores Department services, ensuring adherence … policies, procedures, and service standards. Deliver excellent customer service by ensuring processes are followed and service requirements are consistently met. Report incidents and service issues to line management promptly to ensure SLAs are achieved. Support the safe storage, movement, and delivery of IT equipment, working ...

This role is critical in ensuring the effective storage, management, and lifecycle control of Trust IT equipment, while delivering a consistently high level of service in line with agreed policies, procedures, and service level agreements. Key Responsibilities Provide day-to-day support for Stores Department services, ensuring adherence … policies, procedures, and service standards. Deliver excellent customer service by ensuring processes are followed and service requirements are consistently met. Report incidents and service issues to line management promptly to ensure SLAs are achieved. Support the safe storage, movement, and delivery of IT equipment, working ...

remote role for a Self-employed Sales Agent. The primary responsibilities include promoting and selling SyncPayments' solutions, building relationships with business clients, providing exceptional customer service, and training clients on product offerings. The role also involves identifying opportunities for growth, handling customer inquiries, and achieving or exceeding … sales targets. Qualifications Strong Communication and Customer Service skills to effectively connect with clients and address their needs Proven experience in Sales and the ability to identify and secure new business opportunities Knowledge of Insurance and related services is a plus Experience in Training clients to use software ...

Your new company My client is a global manufacturing business based on the Ellemsere Port Industrial Estate. The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team! This is an expanding team … need technical administrative support with an immediate start! Your new role Sitting as part of a busy customer service function which processes technical sales orders in the millions per order, your role will be to support the customer account managers and representatives by picking ...

have a real passion for IT & Tech. A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...