51 to 75 of 409 Customer Service Jobs in the North of England

passionate about technology and delivering great service? Do you enjoy solving problems and helping people get the most from their technology? We're looking for an End User Support Analyst to join our Service Support team, helping to deliver a high-quality IT support service across Howdens. … productive. What you'll be doing Provide technical support for desktops, laptops, mobile devices and associated technology. Respond to and resolve incidents and service requests in a professional and timely manner. Deliver excellent customer service, ensuring users receive the support they need. Support users across office, manufacturing ...

right support when they arrive, making a real difference to their experience of care. You'll be part of the Care Coordination Customer Service team, working closely with colleagues to keep reception services running smoothly. Your work will help people feel welcomed, informed and supported from the moment … Direct patients to appointments and services in a timely, clear way Support clinical teams with administrative tasks and coordination Work across sites to meet service needs, including covering leave and training What we're looking for: A Level 3 qualification in Business Administration or Customer Service ...

Service Desk Analyst About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers 2025 . … home at Ricoh. What you will be doing We are looking for an analyst to provide a single point of contact for the Service Desk, providing first line diagnosis, resolution and functional escalation of incidents and service requests on the client Service Desk. The contracted hours ...

Customer Support Specialist Hybrid - based near Manchester Airport (2 days per week in the office) £15.39 per hour 6 month contract Must be able to start by 1st September Monday - Friday () Are you a customer-focused problem solver with experience in customer service … looking for a proactive Back Office Support Specialist to support customers, resolve enquiries and complaints, and work across multiple departments to deliver an outstanding customer experience. Key Responsibilities Manage customer enquiries through CRM systems. Take ownership of customer complaints from start to resolution. Liaise with internal teams ...

enjoy... A flexible approach to working patterns A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free onsite parking An average … phone) Produce detailed reporting using manufacturer-based system and communicate findings to the senior management Carry out data cleansing task to ensure our customer CRM database is accurate and effective Working with colleagues to carry out detailed accurate reviews on our increasing site based to ensure best practice ...

support the effective management of the College's student laptop loan scheme and digital learning resources while developing skills in business administration, customer service, IT support and asset management. The role will involve working with students, staff and external stakeholders. Role Laptop Asset Management: Catalogue, label and maintain … Carry out basic hardware checks and troubleshooting Assist with software setup, updates and configuration Ensure laptops are prepared and ready for issue to students Customer Service and Student Support: Provide first-line support to students regarding laptop loans Assist students with basic hardware and software issues Respond ...

Scarisbrick Hall School as a Business Administration Apprentice. You will be the first point of contact for pupils, parents, and visitors, providing administrative and customer service support, managing enquiries, assisting with reception and pupil services, and supporting the smooth day-to-day running of the school. Role … range of day-to-day issues, ensuring that family’s needs are met effectively and efficiently. The role combines administrative, well-being, and customer service duties, requiring a proactive, caring, and organised individual who can maintain a positive and supportive school environment. This position requires someone ...

Service Desk Analyst Location: County Durham Salary: Up to £30k Working Pattern: 4 Day week, 8am - 6pm Office Attendance: Hybrid working, occasional travel to other site We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. This is an exciting opportunity … support a modern IT environment, providing high-quality 1st and 2nd line technical support while contributing to digital transformation and continuous service improvement. Working as part of a collaborative IT team, you'll be responsible for supporting end users across a broad range of technologies, resolving technical issues, maintaining ...

Title: IT Service Desk Analyst Location: Midsomer Norton Contract: Permanent Hours: Full time 8.30am-5.30pm Salary: Disclosed on Application Applications will only be considered if you are in a commutable distance to MIDSOMER NORTON. I am seeking an IT Service Desk Analyst to provide excellent customer service … support, fast response to inquiries, have strong problem-solving skills, and appropriate resolution through a ticketing solution. The ideal candidate will bring knowledge of service desk technologies working within an ITIL Framework by providing service desk support services and linked IT admin tasks for the company’s user ...

This is an exciting opportunity for an experienced IT Support professional to join a busy and dynamic IT Service Desk team on an initial 6-month temporary basis. You will provide first-line technical support to internal colleagues, resolving a wide range of IT issues and service requests … while delivering an excellent customer experience. The role offers the opportunity to further develop your technical skills within a large enterprise environment and gain exposure to a broad range of technologies, systems, and support processes. A Bit About the Job At Aviva, we're committed to providing a first ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. Youll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. Youll work closely ...

This opportunity is ideal for a recent graduate or a student in their penultimate year who is looking to develop valuable customer-facing experience within a fast-growing EdTech organisation. We welcome candidates who are eager to learn, build their skills, and gain hands-on experience working with customers … policy library with innovative software tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role As a Customer Success Intern/Graduates at The National College, you'll join a collaborative, mission-driven team where your ideas matter. Working alongside our Customer ...

Learn &develop the skills, knowledge, and behaviours required to support the Sales Department while completing an apprenticeship programme. The role assists with quotations, customer enquiries, CRM administration, and sales processes under supervision, gaining experience in customer service, sales admin, and technical product knowledge. Role Role Accountability/… Authority: Follow company policies, procedures, and Standard Operating Procedures (SOPs) Learn and apply quality, health & safety, and customer service standards Support the Sales Support team with day-to-day administrative tasks Assist in managing and maintaining the enquiries inbox Support the preparation of quotations and customer documentation ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account … based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark ...

provide professional, accurate and timely administrative support across eCommerce platforms, customer enquiries and purchasing activities, delivering a consistently positive customer experience through effective communication, efficient coordination and high-quality service. Role Customer & Platform Support: Respond promptly and professionally to customers via eCommerce platforms, email and phone Handle … customer returns and shipment queries, liaising with couriers and the Returns department Collaborate with Sales and Purchasing teams to resolve product-related queries Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes Maintain positive platform feedback by delivering exceptional service and proactively ...

Role: Customer Success Manager Salary: £45,000 -£50,000 Location: Yorkshire/North Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful ...

summary The IT Engineer will provide a proficient IM & T support services across the customer base. The post holder will be involved in the installation, configuration and maintenance of end user equipment, systems and software, and assisting with local data centre and communications technology requirements. Duties will also include … Engineer to work as part of the GM ICB IT Engineering Team. The IT Engineer role will provide a proficient IM & T support service across the customer base. The role being advertised is to cover the any locality across Greater Manchester, based on business requirements. Applicants must also ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: Solution Architect Customer and Asset domains Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience … benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract for 12 months. About the role As Service Designer (Senior) , youll be passionate about making a difference by driving brilliant design practice, bringing stakeholders on the journey with you. You will Deliver ...

joining a growing Education Technologybusiness as an Administrator, playing a key role in supportingschools and the wider Sales team. You will be responsible forprocessing customer orders accurately and efficiently, liaisingdirectly with schools to answer queries, provide updates andensure their orders are processed smoothly from initial enquirythrough to completion. … todate. You will also communicate with internal departments andsuppliers where required, helping to resolve any issues andensuring schools receive a high level of customer service. Thisis a varied administrative position where organisation, attentionto detail and the ability to manage multiple priorities will beessential to ensuring the smooth running ...

Security Service and Small Works Engineer, Door to Door Travel & 25 Days Holiday: Location of works: Stockport Salary Bracket: £40,000 On target earnings (OTE): £50,000+ Industry: Security Industry Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical … Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Security Service and Small Works Engineer for their team. Salary and Benefits - Security Service and Small Works Engineer Basic Salary: Up to £40,000 (Depending on Experience ...

workingThe role Are you passionate about using data to solve problems, improve performance, and influence decision-making As a Business Intelligence Analyst within the Customer Service Business Improvement & Planning team, you'll play a central role in driving our data-led approach to continuous improvement and operational excellence. … datasets into clear, actionable insights, you'll help stakeholders understand performance, identify opportunities, and make faster, smarter decisions that enhance both business outcomes and customer experience.Working closely with stakeholders across the business, you'll develop trusted reporting, dashboards, and analytical insights that answer key business questions, uncover trends ...

team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact … incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits ...

/BSS Integration: Architect seamless integrations between ServiceNow and complex telecom billing, provisioning, and inventory systems (e.g., TM Forum Open APIs). Network & Service Management: Leverage ServiceNow’s Telecommunications Network Inventory (TNI) and Customer Service Management (CSM) modules to streamline service fulfillment and assurance. Telecom Lifecycle … Design workflows tailored to telco processes, including order management, broadband provisioning, fault resolution, and B2B/consumer customer journeys. Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...