551 to 575 of 967 Customer Service Jobs in the UK excluding London

SerivceDesk Analyst Location: Uxbridge (Hybrid) Duration: 3 Months Initially Day Rate: £300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact … deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused ...

lead a talented team, champion innovation, and deliver high-quality software and solutions that enables the business to move faster, work smarter, and improve customer outcomes. This is an exciting opportunity for someone who enjoys transformation, thrives on technical challenges, and is passionate about building robust, future-ready systems. … Europe's biggest lifestyle brands, look no further. We are a leading provider of fashion, footwear and home & garden products aimed at the senior customer market. We are passionate about our customers and our excellent reputation stems from the key benefits we offer our customers - outstanding value for money ...

This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across …/or Bash scripting Familiarity with API management tools Strong understanding of ITIL frameworks Proven troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Desirable: Experience with Technology Enabled Care Services (TECS) or SmartTEC ...

coordinate transport routes across the network - Monitor live operations and respond to disruptions in real time - Adjust schedules and allocate resources to maintain service levels - Communicate effectively with drivers, depots, and control teams to improve productivity and customer service levels - Ensure compliance with UK transport regulations … provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details ...

covering Watford and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

Line IT Service Desk Engineer Overview of the Role We are recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of our market leading, innovative customers. You will be based at our head office in Whiteley and sit with our knowledgeable Service Desk … will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent Tailor Made Technologies in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which ...

Description About the Role: We’re looking for a reliable and customer-focused Helpdesk Technician to join our IT support team. You’ll be the first point of contact for IT issues, helping users with Microsoft 365, Windows, macOS, VPNs, and general IT problems . This is a perfect … role for someone with experience in an MSP or multi-client environment who enjoys solving problems and delivering excellent customer service. Key Responsibilities: Provide first-line support via phone and ticketing system. Troubleshoot and resolve issues with Microsoft 365, AD/Entra ID, devices, and software . Assist with ...

guidance. Working with our Vulnerability Lead, champion the identification, triage, and remediation prioritisation of application vulnerabilities, ensuring delivery aligns with risk appetite and agreed service levels. Establish and track application security metrics, including vulnerability remediation timelines, tooling coverage, and overall risk reduction. Support secure architecture and design reviews, particularly … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Fire & Security Service Engineer Swindon £30,000 – £38,000 DOE + Overtime + Standby Allowance + Travel Time Benefits Paid travel time Overtime opportunities Standby/call-out allowance Company vehicle Phone & laptop provided 25 days holiday + bank holidays Pension scheme Bonus scheme Ongoing training & development The Company … currently recruiting on behalf of an established, NSI Gold Approved Fire & Security business with an excellent reputation for delivering high-quality service across commercial environments throughout the UK. Due to continued growth, they are now looking to add an experienced Fire & Security Service Engineer to their team covering ...

Description SAP Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation … estate. You will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role ...

Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation's SAP estate. … will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role combines operational ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … through a period of major transformation, including the migration to the ENSEK Ignition platform. The role shapes product-aligned, outcome-driven architecture that improves customer experience, strengthens operational performance, and simplifies the technology estate. Acting as the key architectural partner for Product, Engineering, and Delivery teams, the Domain Architect ...

Full-time (rotating shifts) Department: Information Technology Location: London The Role The London office of a global law firm is seeking a proactive and service-driven AV & Telecoms Specialist to join their IT team. This is a highly visible, client-facing role that plays a critical part in ensuring … system. Assist with onboarding and offboarding, including handset deployment, configuration and routing. Support voicemail setup, call routing and handset troubleshooting. Liaise with third-party service providers for escalations. Maintain and update telephony and AV hardware inventory. Person Specification Required Skills & Experience Minimum 2 years' experience ...

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either online (online live instructor … world-class vendor certifications in addition to the IT Technical Sales apprenticeship. Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective ...

ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period and track … conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience in a similar ...

time Technical Apprentice. You'll have the unique opportunity to learn and grow within our organisation, guided by a direct reporting line to the Service Desk Manager. Role About the role: Embark on your journey with our vibrant and fast-paced company as a full-time Technical Apprentice. … have the unique opportunity to learn and grow within our organisation, guided by a direct reporting line to the Service Desk Manager. Your primary role will involve providing Level 1 support to our clients, both remotely and on-site, as you gain valuable experience and knowledge in your apprenticeship. ...

Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Degree or relevant Level 3 qualification in Computing, IT or Business Administration. Strong DevOps experience using tools such as Jira … Server, SharePoint and Power Platform. At least 5 years' senior DevOps or senior MIS experience in a large education setting. Strong problem-solving, communication, customer service, organisation and mentoring skills. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that ...

someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed … closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team ...

company-assigned vehicle i.a.w. policy Responding to basic IT support requests via email, ticketing systems, or in person Escalating more complex or unresolved customer issues to the Team Leader, when required At all times providing excellent customer service on client site, following documented procedures and support guidelines … provider- Peta Training & Consultancy Ltd, Cosham, Portsmouth. Successful completion of the apprenticeship may lead to roles such as: Associate IT Technician (SFIA Level 2) Service Desk Analyst Desktop Support Engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday to Friday 7.30am to 4.30pm. ...

release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What you will … complex technical and deployment issues What we are looking for: Dynamics 365 CRM (Senior-Level Expertise) Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.) Advanced customization and configuration: Entities, forms, views, dashboards Business rules, workflows, business process flows Strong development experience: C# plugins and custom ...

over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. … across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed ...

over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. … across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … role ensures that platform features, integrations and non-functional capabilities are engineered to a high standard, supporting accurate forecasting, workforce planning and safe, efficient customer service delivery. This role is expected to use automation, data and AI enabled tooling to reduce manual effort, enhance engineering quality, improve cycle ...