101 to 125 of 1,163 Customer Service Jobs in the UK

looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely with stakeholders to deliver scalable CRM and customer service solutions across the Microsoft platform. Responsibilities of the Microsoft Dynamics 365 Developer: Configure, develop, and support solutions within Dynamics 365 Sales … Customer Service Deliver development work across the Microsoft Power Platform including model-driven apps, Power Automate, and Logic Apps Build and maintain integrations using Azure services such as Azure Functions, Service Bus, and REST APIs Extend Dynamics 365 functionality using plugins, JavaScript, and Power Platform extensibility Produce ...

transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that … open new business opportunities. A deep understanding of the AI topics and trends that affect the FS industry, these could include: Fraud & Risk Management Customer Service & Personalization Process Automation Regulatory Compliance Lending & Credit Decisioning Customer Insights & Marketing Operations & Treasury Optimization Payments Optimization Document Intelligence An ability ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday Friday, 9am 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will … part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base ...

Service Assurance Analyst Location: Office-based – London Hours: Monday – Friday, 9am – 5pm Salary: £45,000 - £48,000 Role Overview The Service Assurance Analyst is responsible for providing advanced technical support and maintaining service stability across business-critical systems. The role ensures incidents and service requests … resolved efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner ...

talented, hungry product managers around them. You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into … right way. E ntrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A ccountability We take ownership and are responsible for our actions and decisions. M eritocracy We set challenging but realistic targets and deliver results ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing ...

Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite) page is loaded## Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite)locations: GBR - Sheffieldtime type: Full timeposted on: Posted Todayjob requisition id: R2984An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional … active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem-solving skills as customer communication, service and service availability are critical elements of the role. Being a part of the TNS FinTech division there will be opportunity ...

Description Our client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone … with a passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You’ll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. ...

Line IT Support Engineer (Field & Remote) - £40,000/£45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused … remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. ...

Title: Field Service Engineer (EPOS) Location: Berkshire Employment Type: Full-Time (40 hrs/week, 5 days over 7 including alternate weekends) Salary: £26,500 + Company Vehicle + Benefits Looking to Build a Career in IT Field Service A well-established provider of IT services to major … retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment. Direct EPOS experience isn't essential. Candidates with previous field service or customer-facing experience, a valid ...

Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries … software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive ...

Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries … software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive ...

Join our French Customer Advisor team. As a customer advisor specialist, your daily responsibilities will include: ● Provide first-contact resolutions to customer queries ● Offer specialized customer support through written and phone communication ● Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner … Meet and exceed our customer service quality goals, compliance regulations, and productivity targets ● Create an amazing customer experience that people value and we are proud of ● Be responsible to follow the direction of the management and provide feedback ● Deal with English & French Speaking Calls. To succeed ...

Title: Field Service Engineer (EPOS) Location: Suffolk Employment Type: Full-Time (40 hrs/week, 5 days over 7 including alternate weekends) Salary: £26,500 + Company Vehicle + Benefits Looking to Build a Career in IT Field Service A well-established provider of IT services to major … retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment. Direct EPOS experience isn't essential. Candidates with previous field service or customer-facing experience, a valid ...

technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart … internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! * JOB DETAILS … will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always feel informed, supported, and valued. This is not just a reactive service desk role ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS You will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always feel informed, supported, and valued. This is not just a reactive ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Google Cloud Architect £65,000 – £85,000 (Depending on Experience) Our client is a global leader in digital transformation, delivering large-scale, AI-driven customer experience and contact centre programmes for major enterprise and telecoms organisations. They are investing heavily in next-generation customer engagement platforms powered … focus is not advisory. You will be embedded in delivery teams, responsible for turning architecture into working, production-grade solutions that directly shape customer service operations in live environments. The role sits at the centre of a major transformation programme within a fast-evolving telecoms landscape in Ireland ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible ...

Service Operations Manager – London (Hybrid) Contract – 6 months Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This … exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities ...

Service Desk Engineer (Multilingual - English & French) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support ...

This executive governance role is responsible for the oversight, delivery, and commercial performance of the EANI EdIS contract, ensuring Bromcom meets all contractual obligations, service commitments, and governance standards. The role covers contract management, customer relationship leadership, service management support, and the executive oversight of delivery teams. … Bromcom finance team. As Bromcoms largest contract to date, this role requires an experienced governance leader with a strong background in large-scale service delivery, public-sector contracting, and enterprise-level customer engagement. The successful candidate will bring proven experience in contract governance, service assurance, customer ...

Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This is a fantastic opportunity … including Active Directory, VPNs, mobile devices, and CRM systems Ensuring excellent communication and regular updates to end users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive ...