101 to 125 of 2,164 Customer Service Jobs in the UK

hybrid schedule. Our flexible‐first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. Title: Senior Customer Success Manager WHAT YOU’LL DO: The Senior Customer Success Manager is the CEO of your book of business. A high performer who is SaaS revenue … OnPrem accounts. As a SMCS, you will act as the primary contact and trusted advisor for your customers and provide an interface between the Customer/System Integration (SI) partner(s), and internal Duck Creek teams. Members of the Customer Success family are motivated customer advocates, adept ...

Customer Services Support Advisor - Supply Chain/Logistics My global technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This … role is pivotal in maintaining high levels of customer satisfaction by efficiently handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem ...

Customer Services Support Advisor - Supply Chain/Logistics My global technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This … role is pivotal in maintaining high levels of customer satisfaction by efficiently handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem ...

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people … Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through ...

Role: Customer Service - Logistics/Supply Chain Environment Type: Contract (12 Months with potential to go PERM) Location: Chertsey, UK Working Model: Hybrid (2 or 3 days per week in office) Work Hours: 37.5 Hours per Week What You'll Do: Investigate & Resolve: Find the root cause … delivery failures and coordinate solutions with warehouses and couriers (3PLs). Manage Escalations: Take ownership of complex customer service tickets and order cancellations. Analyze Trends: Use ERPs (SAP Hybris), Excel, and Power BI to track data and improve operational processes. What You Need: Investigative customer service ...

# IT Service Desk Team LeaderJob RefVTFCEN01584City:NorthamptonDepartmentITSalary£38,000-£42,000StatusFull TimeTypePermanentAbout Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight … with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more ...

/Remote Working available Salary £27,200 based on 40 hours a week We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days Pro Rated) Sick pay - increasing with the length of service 2 paid volunteer ...

Fosse Associates is seeking a Microsoft Dynamics 365 Customer Service Functional Consultant for a 6–12 month contract based in Greater London. This pivotal role involves leading the design and configuration of customer service solutions to enhance operational efficiency. The successful candidate will have extensive experience … Dynamics 365, particularly in customer service, and will collaborate closely with stakeholders. Hybrid work options available from York or London, offering a competitive day rate. #J-18808-Ljbffr ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We're looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service ...

retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly. Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs … help improve the advisor experience through intelligent tooling, define how customers reach support across channels, and strengthen the API layer underpinning our service ecosystem. Your work will bring platform thinking together with real human impact, helping our advisors do their best work and improving how users experience Spotify support. ...

+ Company Vehicle/Fuel Card (which can be used for personal use) + Benefits Job Type : Full-Time, Permanent Join a Leading Field Service Team Are you an experienced EPOS Field Engineer or IT Field Service Engineer looking for your next challenge? We're looking … motivated and customer-focused EPOS Field Engineer to support a range of retail, hospitality, and leisure customers across the UK. Based from Wolverhampton, this field-based role combines hands-on break-fix support with installation and deployment projects, giving you a varied and rewarding workload. If you enjoy solving ...

Technical Support Advisor (Trainee Opportunity) Salary: £26,000 + Overtime Hours: 37.5 hours per week The Role We are seeking a customer-focused and proactive Technical Support Advisor to join our team. This is a varied office-based role supporting customers with technical queries, troubleshooting issues remotely, and providing … exceptional customer service. This opportunity offers excellent training and development for someone with strong communication skills, a problem-solving mindset, and a desire to build a career within technical support. Key Responsibilities Provide technical support and assistance to customers via phone and email. Diagnose and troubleshoot customer issues ...

Microsoft Dynamics 365 & Power Platform Leadership Own the enterprise architecture for Dynamics 365 CRM and Power Platform adoption. Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio. Lead decisions on configure, extend, integrate, build or retire. … record, master-data and data-responsibility boundaries. Data, AI & Analytics Architecture Define data architecture across Dataverse, enterprise data platforms, reporting and analytics services. Support customer, reference and master-data strategies, including quality, lineage, retention and access. Evaluate Microsoft Fabric, Power BI, Azure AI, Copilot and agent capabilities within ...

services, telecoms, network, and cybersecurity. This includes on-site and remote work. The role also entails contributing to the efficient operation of the Service Assurance Team while maintaining exceptional customer service when dealing with customer challenges on the SAT desk or on site/remotely. … while delivering exceptional customer service to our customers. You will be required to travel and work flexibly, including overnight stays. Responsibilities: Represent the company with a high standard of professionalism, including appearance, attendance, timekeeping, and reliability. Establish and maintain relationships with key partners, ensuring we provide a unified ...

TITLE: Device Management as a Service (DMaaS) SALARY: £25,000 p/a LOCATION: Nottingham Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral program We have an exciting opportunity … DMAAS Analyst at our office in Nottingham. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. ...

customers, suppliers and third-party logistics partners to ensure EDI services are delivered in a consistent, controlled and scalable manner. The EDI Analyst supports customer and supplier onboarding, acquisition integration activities, demand management, testing coordination and operational governance of the Group EDI platform. The role helps ensure that … services support business growth, customer requirements and supply chain operations while adhering to Group technology standards and governance processes. Dimensions Supports EDI services across multiple business units, countries and operating companies. Coordinates onboarding of customers, suppliers and third-party logistics providers. Supports acquisition, divestment and business integration programmes. Works ...

configuration role within Digital CustomerExperience’s (DCX) Business Technology practice in the UK. This role focuses on building and deployment ofServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience.You will work under the guidance of senior consultants and architects to contribute to the development ofworkflow applications, integrations … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)## **Your Role**As a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to:* Developing solutions for Customer Experience ...

looking for a VP of Customer Experience to lead Scoro’s Customer Services division, bringing together our Customer Success, Onboarding, and Customer Support teams. In this role, you’ll shape how we understand and engage with our growing customer base, building more systematic and scalable … their changing needs. You’ll work closely with Product, Marketing, Sales, and Services, while driving smarter use of data and automation across the customer journey. If you have experience leading customer-facing teams in B2B SaaS, strong product and systems thinking, and enjoy combining strategic leadership with staying ...

your career in data and business operations with Testo Industrial Services. As a Data & Operations Apprentice, you'll gain hands-on experience working with customer service, operations and logistics data, supporting the smooth running for the business while developing valuable data and analytical skills. Role As a Data … Operations Technician Apprentice, you will support the day-to-day operations of the business across order fulfilment and logistics functions. You will work with customer, operational and logistics data to ensure records are accurate, orders are processed efficiently and customers receive excellent service. This is an excellent opportunity ...

unreliable. WYA delivers location services for enhanced safety and crowd management at events with 10,000+ attendees, using AI to optimise operational efficiency and customer experience. Role Overview The Customer Success Intern will support the planning, coordination and delivery of WYA’s event deployments, helping ensure that … managed effectively and that clients receive a high standard of service. This role offers an opportunity to gain practical experience in customer service, event operations and technology management within an innovative and growing business. It requires someone who is organised, adaptable, customer-focused and comfortable working ...

/7 online GP and wellbeing support. Free eye tests every two years. Income protection covers after one year's service. Death in service benefit 2x salary, increasing to 4x after five years. Enhanced maternity and paternity pay. Additional employee wellbeing and financial support benefits. Long-term career development … opportunities. Remit: This position will suit an experienced Field Service Engineer or Electro-Mechanical Service Engineer with strong electrical and mechanical fault-finding skills, ideally gained within industrial machinery, automation or the plastics manufacturing industry. This is a field-based position covering the Northeast region, involving regular travel ...

class facilities and the technology you need to thrive – in our offices or yours.**# **Job Summary**The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler ...