151 to 175 of 2,164 Customer Service Jobs in the UK

exciting opportunity for a highly skilled IT professional who enjoys solving complex technical challenges, working with the latest Microsoft technologies, and delivering exceptional service to a diverse customer base. You will act as a senior technical escalation point within the support team, working closely with Helpdesk Engineers, Field … Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site customer visits, making it ideal for someone who enjoys both technical problem-solving and building strong ...

part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you. In This Role, You Will: Customer Consulting & Event Strategy Serve as the primary advisor for assigned customer programs, guiding customers through planning, execution, and optimization of webinars and virtual … events. Conduct event planning sessions to understand customer objectives, audience, messaging, and success metrics. Recommend ON24 platform capabilities and best practices to help customers achieve their business goals. Develop trusted relationships with customer stakeholders through exceptional service and strategic guidance. Event Planning & Delivery Manage ...

digital public services.The RoleThe postholder will lead the team responsible for the support, development and continuous improvement of the Council's Mobile Device Service, Storm Corporate Telephony platform and associated digital services. These services support front-line service delivery, customer contact and staff connectivity, enabling residents … employees to access information, communicate effectively and interact with Council services through a range of channels.The role manages operational delivery, development activities, service improvements and programme work, ensuring resources, priorities and risks are effectively balanced. This includes initiatives such as workforce management (WFM) development, channel shift and call reduction ...

Service Desk Analyst Rate: £250 per day, umbrella rate Location: Hampshire Working arrangement: 5 days per week onsite Contract length: 6 Months Clearance requirement: SC cleared or eligible for SC clearance Your new company You will be joining a Shared Service Desk team within a government body, providing … first-line IT support to users. You will work closely with Duty Technicians, infrastructure teams, application support teams and Service Managers to restore services quickly and provide a high-quality customer experience. Previous experience working within a government or public sector environment would be beneficial for this opportunity. ...

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building … team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Steria's public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking ...

week, 1-hour unpaid lunch) - Rolling shifts About the Role Are you an organised multi-tasker with a passion for problem-solving and great customer service? Join our Service Operations Centre (SOC) as a System Coordinator and play a key role in supporting the rapid growth … Electric Vehicle Infrastructure (EVCI)! In this fast-paced position, youll act as the central hub for our EV clients and field service engineersmanaging live faults, prioritising workloads, and ensuring issues are resolved swiftly within SLA targets. Key Responsibilities Engineer Scheduling: Triage incoming EV infrastructure faults, dispatch field engineers ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## **About Agentforce Service**Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered ...

Field Service Engineer, Medical Diagnostic Systems Overall Earnings £65,000 Basic Salary Up To £52,000 Door To Door Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Medical Diagnostic Systems This market leader … seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics ...

Field Service Engineer, Medical Diagnostic Systems Overall Earnings £65,000 Basic Salary Up To £52,000 Door To Door Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Medical Diagnostic Systems This market leader … seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics ...

Field Service Engineer, Medical Diagnostic Systems Overall Earnings £65,000 Basic Salary Up To £52,000 Door To Door Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Medical Diagnostic Systems This market leader … seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics ...

Senior Dynamics 365 CRM Engineer to configure, develop, integrate, and support a large-scale enterprise Dynamics 365 CRM platform. You will build secure, scalable customer, case, and omnichannel capabilities and integrate D365 with identity, contact centre, secure document exchange, fraud, data, and AI services. This is a high-profile … transformation programme involving customer and case management, omnichannel interactions, AI and insights, customer portals, identity and verification, secure digital exchange, fraud prevention, and data integration. Key responsibilities Configure and extend Microsoft Dynamics 365 Customer Engagement apps, including Customer Service, Sales, case management, customer records ...

Agentic Strategy & Advisory Manager, Song Service CL7 – Manager London We are Accenture Song, the world's largest tech-powered creative group. For us, customer experience is not an add‐on; it’s foundational to who we are and how we empower our clients. As the world’s largest … meaningful experiences that make people’s lives better, more productive, and more meaningful. As an Agentic Strategy & Advisory Lead in Accenture Song Service, you will play a pivotal role in shaping the AI agenda for our clients at executive level, translating agentic capability into compelling business cases, measurable outcomes ...

Customer Success Manager - Strategic Accounts The Customer Success Manager has ownership of the relationship between Rackspace and their dedicated portfolio of customers. As a Customer Success Manager you are expected to continually develop and strengthen the relationships held to create strategic partnerships through pro-active and personable … strength for building robust relationships with a range of stakeholders. The ability to identify opportunities to delight and wow customers. Proven experience of Service Delivery best practices (including ITIL). An innovative approach to problem solving. Effective communication and negotiation skills at all levels, technical through to directors. ...

Remote Full-time Not specified Customer Support Job Description About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers … representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. The Role Reporting into the Customer Success Operations – Senior Manager based out of the USA, the Customer Success Operations Manager (CSOM) will work as part of the EMEA Regional ...

Field Service Engineer Location: London Salary: £40k-£45k About the Opportunity We are looking for an experienced AV Field Service Engineer to join our client s team, providing technical support and maintenance across multiple client sites. This is an excellent opportunity for a technically skilled engineer with experience … audiovisual (AV), video conferencing (VC) and unified communications (UC) technologies. You will be responsible for delivering high-quality customer service, diagnosing and resolving technical issues, and ensuring AV systems operate reliably and efficiently. Working both on-site and remotely, you will play a key role in meeting service ...

Field Service Engineer Location: London Salary: £40k-£45k About the Opportunity We are looking for an experienced AV Field Service Engineer to join our client’s team, providing technical support and maintenance across multiple client sites. This is an excellent opportunity for a technically skilled engineer with experience … audiovisual (AV), video conferencing (VC) and unified communications (UC) technologies. You will be responsible for delivering high-quality customer service, diagnosing and resolving technical issues, and ensuring AV systems operate reliably and efficiently. Working both on-site and remotely, you will play a key role in meeting service ...

hands-on Printer Service Engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining … across the Midlands area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

hands-on Printer Service Engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining … across the Midlands area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

hands-on Printer Service Engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining … foot or public transport, you will diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. … that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO The Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

endpoint services within the Technology & Telecoms industry. You will help customers keep their endpoint services running smoothly and provide clear technical support through the Customer Service department. Client Details The organisation operates in the Technology & Telecoms sector in Birmingham. Description Deliver managed endpoint services for customers, helping … maintain reliable day-to-day service. Respond to customer queries and technical issues through agreed Customer Service channels. Investigate endpoint-related incidents and work towards timely, practical resolutions. Monitor service requests and provide clear updates to customers throughout each case. Record technical activity and outcomes accurately ...

Account Manager/Customer Success Manager Want a customer-facing technology role where you can genuinely own relationships, solve problems and help accounts grow? Join our team at Sagoss, a fast-moving, product-led business where your ideas, judgement and customer focus can make a visible difference. … youve also worked in the following roles, wed also like to hear from you: Client Services Manager, Client Relationship Manager, Customer Account Manager, Key Account Manager, Customer Relationship Manager, Client Success Manager, Customer Retention Manager, Customer Experience Manager, Customer Engagement Manager SALARY ...

focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner … Minimum 10 years experience as a Business Analyst and/or Product Owner, with at least 7 years focused specifically on Microsoft Dynamics 365 Customer Engagement implementations. Demonstrable experience acting as Product Owner, or performing Product Ownership responsibilities, on D365 CE delivery programmes, including backlog ownership, roadmap communication ...