1,276 to 1,300 of 2,812 Customer Service Jobs in the UK

working with clients. What you'll be doing Providing technical support for software applications via phone, email and Microsoft Teams Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved Troubleshooting application issues and resolving problems where possible Escalating more complex issues to internal technical … Support. Strong pensioner payroll experience, either as your main role or as a significant part of a pensions administration, payroll, benefits or client service position. Understanding of the end-to-end pensioner payroll lifecycle. Experience working with ticketing systems and managing incidents. Strong troubleshooting and problem-solving skills. Excellent ...

boundaries of what's possible. If you are ready to be part of a transformative journey, come and join us.Our Rolling Stock and Customer Service keeps trains running safely and reliably every day. The business delivers expert maintenance, technical support and digital solutions across the full lifecycle … join our Ardwick traincare facility in Manchester. In this role you will be responsible for the day-to-day delivery of the Train Service Agreement to our customer, planning and resourcing a team of skilled Supervisors and Technicians to ensure the on-time completion of maintenance activities ...

Location: South West London Salary: £40,000 £50,000 Established MSP | Project Delivery | Microsoft Cloud | Enterprise Networking Were working with a well-established Managed Service Provider (MSP) in South West London that delivers high-quality IT services to a broad portfolio of SME and enterprise customers. Due to continued … infrastructure and networking professional who enjoys combining hands-on technical support with project delivery. You'll act as a senior technical escalation point, leading customer projects while designing, implementing, and supporting modern Microsoft cloud and networking solutions. You'll be involved in a wide variety of infrastructure projects including ...

natively built payroll software.This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.What you will do Review and ensure timely filings and payments for all customers in UK, alongside the R&D teamDrive issue resolution and communication with … various government agenciesProvide excellent customer service by answering payroll-related questions and resolving any issues in a timely and efficient mannerReconcile and validate payroll outputs, including payslips, tax filings, and social security contributionsConduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issuesCarefully ...

heavy liftingAbout the roleAs we grow, we’re looking for a Complaints Officer to help us investigate and resolve our more complex customer interactions. As an excellent communicator, you will quickly build relationships with customers and other departments across Lendable to understand customer friction points and come … objectivesLendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. Lendable is committed to providing excellent customer service and ensuring that it reaches the right outcomes for our customers. Feedback is an important part of how we can evolve ...

troubleshoot and diagnose IT issues and provide solutions Attention to detail, accuracy, and quality Ability to work under pressure and meet deadlines Excellent communication, customer service, and interpersonal skills Experience of Service management tools eg ServiceNOW, SysAID etc Willingness to learn new skills and technologies Continual improvement ...

Field Service Engineer UK-Manufactured, Intelligent Parking Solutions Location: Essex/East of England Territory Salary: £30,000 £38,000 + First-Time-Fix Bonus | Permanent | 40 Hours Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training The Opportunity We are supporting … market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UKincluding pay terminals, ticketing kiosks, barrier access controls, and ANPR systems. We are seeking a hands-on, multi-skilled Field Service ...

Field Service Engineer UK-Manufactured, Intelligent Parking Solutions Location: Essex/East of England Territory Salary: £30,000 £38,000 + First-Time-Fix Bonus Permanent 40 Hours Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training The Opportunity We are supporting … market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UKincluding pay terminals, ticketing kiosks, barrier access controls, and ANPR systems. We are seeking a hands-on, multi-skilled Field Service ...

across GBS. Ensure any relevant GBS trackers, feedback logs and shift handovers are detailed and accurate including all WIP information. Client Services Deliver exceptional customer service Leading as first point of contact on client communications (queries, logging jobs and projects/work, monitoring progress of projects/work … accurate prioritisation and judgement, where applicable. Ensuring all communications are efficient, timely and accurate across GBS. Actively collaborate and maintain working relationships with other service centres (e.g., Design, VAs and Print Services) Capture of critical management information relating to all work which passes through GBS, using ServiceNow. Co-ordination ...

Manager - Delivery Management, to join the ICRST team. This role sits at the intersection of Product, Technology, and Business, translating strategic priorities into scalable, customer-centric technology solutions that deliver measurable business value.As a Senior Manager - Delivery Management, you will play a critical role in bringing product strategy … life. You will partner closely with Product Managers, Engineers, Architects, and business stakeholders to deliver innovative capabilities that solve customer problems and achieve business outcomes. You will lead multiple Agile delivery teams, ensuring execution remains aligned to product priorities, customer needs, and organizational objectives while maintaining speed, quality ...

Manager - Delivery Management, to join the ICRST team. This role sits at the intersection of Product, Technology, and Business, translating strategic priorities into scalable, customer-centric technology solutions that deliver measurable business value.As a Senior Manager - Delivery Management, you will play a critical role in bringing product strategy … life. You will partner closely with Product Managers, Engineers, Architects, and business stakeholders to deliver innovative capabilities that solve customer problems and achieve business outcomes. You will lead multiple Agile delivery teams, ensuring execution remains aligned to product priorities, customer needs, and organizational objectives while maintaining speed, quality ...

Manager - Delivery Management, to join the ICRST team. This role sits at the intersection of Product, Technology, and Business, translating strategic priorities into scalable, customer-centric technology solutions that deliver measurable business value.As a Senior Manager - Delivery Management, you will play a critical role in bringing product strategy … life. You will partner closely with Product Managers, Engineers, Architects, and business stakeholders to deliver innovative capabilities that solve customer problems and achieve business outcomes. You will lead multiple Agile delivery teams, ensuring execution remains aligned to product priorities, customer needs, and organizational objectives while maintaining speed, quality ...

money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionAbout the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision.Key ResponsibilitiesCommercial ExcellenceTransform service into a revenue engine through insight-led upsellsUse data analytics ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey. If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! JOB DETAILS We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey. If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware ...

summary We are looking for an analytical and customer-focused Finance Analyst to join the NEP Reporting and Analytics team, supporting the development and continuous improvement of reporting solutions across the NEP Cloud platform. Working with Oracle Fusion technology, you will help design, develop and maintain reporting solutions that … analytical solutions to meet business and operational requirements. Configure and deploy reporting solutions for new and existing consortium organisations, including organisational changes and service transitions. Work with Application Support Leads to ensure reporting solutions align with Oracle quarterly releases and system enhancements. Analyse complex business requirements and data ...

processes, including managing the asset management system Utilize the ticket system to accurately log, manage, document, and resolve IT issues in line with the Service Level Agreement (SLA) Provide support to the IT Manager on various projects and migrations Collaborate effectively with colleagues across all levels of the business … ASSURED LTD Caspian Insurance is an award-winning, industry-leading life insurance brokerage. We are a rising star in the financial services industry, and customer service is at the heart of everything we do. Over 90 people make up our energetic and professional team and we have ...

managed within agreed SLAs Contribute to ISO27001 compliant processes and documentation What we're looking for Previous experience in an IT support or service desk role Strong Microsoft 365 administration skills Good knowledge of SharePoint Online Experience creating or maintaining Power Automate workflows Windows desktop and Windows Server support … experience Active Directory and PowerShell knowledge Experience managing or maintaining WordPress websites Excellent communication and customer service skills A proactive approach with strong troubleshooting ability Desirable CompTIA A+, ITIL Foundation or similar certifications Microsoft certifications Experience working within ISO27001 or similar security standards What's on offer ...

television? Do you want to define the next generation of how and what Amazon customers are watching Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. … heart of everything we do. If this sounds exciting to you, please read on.We are looking for a leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines.You will lead by doing and bring a passion ...

Fire & Security Engineer ( Service/Remedials) Location: North Somerset (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will … looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in North Somerset, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an organised and proactive Project Coordinator to support … activities to ensure successful delivery. Communicate with customers, Project Managers and field engineers throughout the project lifecycle. Allocate engineers and arrange logistics to meet customer requirements. Prepare project quotations using agreed pricing structures. Process customer orders and hardware requests in line with company procedures. Monitor project progress, maintain ...

through ensuring that the college’s equipment is well maintained, up-to-date and ready for teaching and business operation. Providing a proactive and customer service approach to supporting the college. Role Deliver an effective and customer focused help desk.: Acting as one of the first points … support of the end user with their query/issue (Escalating if necessary) Respond to support calls from end users to ensure a customer focused approach detailing with support calls: By phone, by email or support ticket, or in person Supporting end users remotely, as wells as physically ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow … proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. ...

SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow … proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. ...