1,351 to 1,375 of 2,808 Customer Service Jobs in the UK

support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly … Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple ...

exciting opportunity to join an innovative organisation providing digital solutions to businesses across a range of industries. With a strong focus on technology, customer experience, and delivering solutions that help businesses operate more effectively, the company is continuing to expand and is looking for a commercially driven Sales Executive … sales cycle from initial contact and qualification through to proposal, negotiation, and close. Building and maintaining strong relationships with prospective and existing customers. Understanding customer requirements and recommending appropriate technology solutions based on their individual needs. Conducting sales calls, virtual meetings, presentations, and product demonstrations with prospective clients. Preparing ...

expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team … Account Executive, you will drive growth and expansion within an established customer portfolio, and territory, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting ...

Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across the country. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across global locations. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value.Core Accountabilities1. Business Partnership & Relationship OwnershipActs as the primary IT point of accountability for assigned business … portfolio‐level risks, issues and dependencies affecting business outcomes.Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance VisibilityAccountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts.Works with Service Management, vendors ...

onsite IT support to a wide range of businesses across Cornwall. The Role As an IT Field Engineer, you will be responsible for: Visiting customer sites across Cornwall to resolve IT issues. Providing 1st and 2nd Line technical support to end users. Troubleshooting hardware, software, networking and connectivity issues. … connectivity issues. Escalating more complex issues to the wider technical team where required. Carrying out maintenance, upgrades and installations at client sites. Providing excellent customer service and communicating technical issues clearly to non-technical users. Maintaining accurate documentation and updating support tickets following onsite visits. About ...

network administration based on company standards and policies Ensure all support calls within the call logging system follow defined processes and procedures Deliver outstanding customer service, perception and satisfaction to all IT users and customers Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing … deployment of changes where appropriate. Profile The 2nd Line Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment. Extensive experience of supporting and administrating Windows 11/10/Active Directory Office 365+Exchange Ability ...

Onsite AV Service Engineer £40,000 - £45,000 Salary (DOE) Bristol 08:30 – 17:30 | Monday – Friday 6 Month Contract (Potential for permanent role at end of contract) Role: Providing onsite support, including preventative maintenance, incident management, and reactive support. This role requires a proactive and highly organised individual … site asset inventory. Assisting with the commissioning of integrated solutions. Deinstallation and reinstallation of AV equipment as needed. Assist with technical site surveys. Provide customer training on AV system operation. Provide reactive AV support across additional sites where required. What You’ll Need: Strong verbal and written communication skills. ...

Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, and Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations ...

point of contact for clients' technical and business teams throughout the integration process, enabling clients to go live as soon as possible. Provide excellent customer service, helping position TransUnion ahead of competitors through ease of integration. Develop a strong technical understanding of how clients … responses to tenders and RFIs, as well as delivering technical presentations to prospective clients as part of pre-sales activity. Required Knowledge And Experiences Customer-focused, with the ability to support clients through technical integration processes. Able to understand products and services from a technical perspective and apply this ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

reporting and dashboarding.Soft Skill: Strong understanding of ITIL processes, ITSM operating models and ServiceNow best practices.Strong analytical, problem-solving and troubleshooting skills.Excellent stakeholder management, customer service, verbal communication and written communication skills.Practical experience working in Agile delivery environments and using Agile tools.Experience working with geographically distributed customers … requirement validation sessions across business and technical teams.Map as-is and to-be processes, identify gaps, and recommend opportunities to simplify workflows, improve service experience and align with ServiceNow out-of-the-box capabilities.Translate business needs into clear user stories, acceptance criteria, functional specifications, process flows and supporting documentation.Act ...

line and connectivity services Providing 1st and 2nd line technical assistance Troubleshooting network, telephony and hardware issues Working with suppliers and carriers to resolve service faults Supporting project delivery and customer onboarding activities Maintaining accurate technical documentation and ticket updates Essential Skills Telecoms, VoIP or Unified Communications experience … Strong fault-finding and troubleshooting abilities Knowledge of connectivity technologies and business communications Excellent customer service skills Ability to manage support tickets within agreed service levels Nice to Have Structured cabling experience Networking knowledge including routing and switching Experience with leased lines and hosted voice platforms ...

join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing, and we are recruiting a Customer Advisor for our Emergency Desk, working with our Inbound Call team, based in Leicester. The hours of work will be 8 am-4 pm. … internal and external customers, you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service centre. On a typical day, you will: Answer all alarm calls through the various alarm and phone line systems on the Emergency ...

data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo … skills and technical knowledge to engage with potential customers.Main responsibilities for this position are:Outreach to people via phone and e-mail.Uncover & qualify prospective customer needs, understand business processes, identify opportunities, understand requirements, and ascertaining potential areas for Denodo to add value. Researching target companies and key decision makers ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

professionals, including setting performance goals, providing coaching and development opportunities, and conducting performance evaluationsCoach Account Managers through deal strategy, account growth and developing a customer roadmapMaintain a deep understanding of the supply chain software market and customer needs, and use this knowledge to drive sales successEstablish and maintain … relationships with key customers, industry partners, and influencersCollaborate with other departments, including marketing, product development, and customer service, to drive sales successReport on sales performance, including regular forecasting and pipeline managementContinuously evaluate and refine sales processes to maximize efficiency and effectivenessWhat We Are Looking For:Bachelor's degree ...

Group are looking for a Service Desk operative to add to our growing team. You will be organised, able to work under pressure and a strong team player looking for a new challenge. Are you a tech-savvy problem solver with a passion for customer service? Join … Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our busin click apply for full job details ...

delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation.Systems EngineerThis vital role involves providing requirements analysis and systems engineering support … across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers.Key ResponsibilitiesGather and analyse customer requirements for system architecture, feature development ...

redeploy refurbished assets to maximise value and minimise waste. Receive, log and manage to resolution EUC-related incidents and requests within the IT Service Management platform. Maintain and update the asset management database, ensuring accurate tracking of all changes and lifecycle stages. JML Process Management: Oversee the technical execution … operational workflow for physical device deployment, tracking inventory, hardware lifecycles and the coordination of shipments across company locations. Provide a high level of customer service and adhere to service management principles and processes (ITIL). Own and delegate priority incidents and requests related to EUC assets. ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

identifying and removing technical blockers to maintain delivery momentum. Technical Documentation: Produce comprehensive help files, user guides, and support materials to assist with customer onboarding and reduce support ticket volume. Skills Required: Detail-Orientated: Capable of managing complex backlogs and ensuring documentation is accurate and useful. A Clear Communicator … Closing Date Sunday, 20th September 2026 Start Date Sunday, 4th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/ ...