Service Desk Analyst
- Hiring Organisation
- Claranet Limited
- Location
- Gloucester, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet’s Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. … play a key part in delivering an excellent customer experience by resolving incidents efficiently, collaborating with internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet’s customers Providing ...