201 to 225 of 1,094 Customer Service Jobs in the UK

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models, products … Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability ...

Multiskilled Fire and Security Engineer to join our expanding team in the West Midlands region. The ideal candidate will have experience in the installation, service, and maintenance of fire alarm systems, CCTV, intruder alarms, access control, and emergency lighting. This is an exciting opportunity for an individual with … intruder alarms, access control systems, emergency lighting, and associated equipment. Perform fault finding, repairs, and servicing on a range of fire and security systems. Customer Service: Provide high-quality customer service, ensuring all work is completed to industry standards and in line with customer requirements. ...

lunch and 2 x 15 min break) | £28,000 per year Do you enjoy keeping things organised, coordinating people, and delivering great customer service Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer … Competitive salary of £28,000 per year. 20 days holiday plus 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days). Company pension and private medical insurance. Casual dress code and on-site parking. Join a vibrant, close-knit, and established team ...

involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking to take the next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands … involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 6-8 support engineers, you will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting ...

maintain desktop, laptop and peripheral equipment Assist with network administration, connectivity troubleshooting and firewall support Monitor, manage and update support tickets to ensure excellent customer service Maintain accurate technical documentation and knowledge base articles Support Microsoft-based environments and business-critical applications Work closely with colleagues to deliver … proactive IT solutions and minimise downtime Contribute to ongoing service improvements and technology projects You'll collaborate with technical specialists, customers and wider business stakeholders to ensure reliable, secure and efficient IT services are delivered at all times. What we're looking for Previous experience in a Technical Support ...

support and project delivery. Working within a fast-paced managed services environment, you will provide 2nd and 3rd line technical support to a diverse customer base while playing a key role in infrastructure projects, cloud migrations and ongoing service improvement initiatives. This position offers exposure to modern cloud … develop their technical expertise. The Role As a Second Line IT Support Engineer, you will be responsible for delivering high-quality technical support across customer environments while ensuring service levels and customer expectations are consistently exceeded. Key responsibilities include: Providing 2nd and 3rd line support remotely ...

will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will bewilling to learn, have strong customer service skills, with exceptionalattention to detail, and common sense, as well as sales administration and time management skills. You will be willing … learn are essential. To be successful in Sales Administrator role, you will have:- Have an interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team ...

high-quality technical support to end users across the business, acting as the first point of contact for IT issues, diagnosing & resolving incidients, managing service requests, and escalating problems where neccessary. Responsibilities 1st Line Support Act as the initial point of contact for all IT-related queries via phone … email, or service desk system. Log, categorise, and prioritise incidents and service requests. Ensure all tickets are updated with accurate and timely information. Communicate clearly with users, providing updates and managing expectations. Maintain high levels of customer service and user satisfaction. Manage the transfer ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers ...

Position Summary We are currently looking for a Principal BPO/BPaaS Sales Lead for our Agentic AI Customer Service business, based in the UK & I region. The role requires remote work with client-related travel. The successful candidate will be a subject‐matter expert … focus on Contact Centres. Demonstrated success in selling large, complex global BPO deals, ideally exceeding $20M TCV. Industry experience in selling transformative Customer Experience/Customer Service and industry‐specific core value chain deals. Strong financial acumen and ability to structure complex deal constructs. Exceptional executive presence ...

This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into … relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON ...

This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into … relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON ...

Level 1 Service Desk Engineer Overview An exciting opportunity has arisen for an experienced Level 1 Service Desk Engineer to join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level … assistance to end users while working across a broad range of Microsoft technologies and enterprise environments. This role is ideal for someone who is customer-focused, technically curious, and looking to build a long-term career within a fast-paced Managed Services Provider (MSP). Alongside technical ability, attitude ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Service Delivery Manager Permanent role Based in Helston, Culdrose Offering 68,000 Do you have experience in service delivery management? Do you have experience with ILS delivery frameworks? Do you want to work with an industry-leading company? If your answers are yes to these, then this could … role for you! As the Service Delivery Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within ...

Managed Services Support Engineer (Level 2/3) We are recruiting on behalf of a growing Managed Service Provider for an experienced Level 2/3 IT Support Engineer to join their technical team. This role is ideal for a technically strong engineer with proven experience working within … customers across cloud, infrastructure, and networking technologies. Key Responsibilities Provide 2nd and 3rd line technical support remotely and on-site Manage and resolve incidents, service requests, and escalations Support and administer Microsoft Azure environments Troubleshoot and maintain network infrastructure, including firewalls, VPNs, switching, and routing Support Microsoft 365, Windows ...

Field Service and Support Technician Bromsgrove £29,000 - £33,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you a hands-on IT professional looking for a varied field-based role where you can combine technical problem-solving with customer-facing support across … multiple environments? This is a mixed Field Service and Technical Service Desk role, installing, maintaining, repairing and testing ICT systems while also supporting users remotely with day-to-day technical queries. You will work across customer sites and from the service desk, diagnosing faults, advising users ...

role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. This is an excellent opportunity to join a business delivering complex operational and customer-facing services across a variety of sectors. The successful candidate will work on challenging projects spanning service management, customer operations, field services, asset … automation, and platform integrations. Required Skills & Experience Extensive hands-on ServiceNow development and configuration experience Experience delivering solutions across multiple ServiceNow modules, including: IT Service Management (ITSM) Customer Service Management (CSM) Field Service Management (FSM) Enterprise Asset Management (EAM) Strategic Portfolio Management (SPM) Strong JavaScript development ...

directed Mentoring and guidance to internal and external users on technical and/or business knowledge Working with and establishing relationships with third-party service providers to ensure full end-to-end service provision Take responsibility and ownership of incidents and requests, and escalate where required to senior … technical colleagues or 3rd party IT partners Demonstrable documentation skills (reports, policies, procedures, workflows) as required Company pension scheme Death in service 25 days of annual leave Flexible benefits Enhanced family-friendly policies Cycle to work scheme JOB REQUIREMENTS Familiarity with operating systems (Microsoft, iOS and Android) Basic knowledge ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/… where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls ...

will escalate any issues but try and ensure they are dealt with before problems occur. As well as resolving and closing cases to customer satisfaction or escalate to the appropriate person. Role Provide a first, and single, point of contact into Services Desks for all supported businesses Ensuring incoming … that sufficient information is recorded in the relevant incident logging software Ensuring that all cases owned are resolved in accordance to the agreed service level agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times Provide problem diagnosis ...

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

have no other primary support partner. Act as on-site contact to coordinate the delivery of technology services with both internal and external service providers and to be a point of local contact for the RS business with regards to escalations for resolution of incidents, fulfilment of requests … changes. Specific areas of focus include day to day system support activities (primarily warehouse and other local business systems, network, platform and telephony), service desk escalations, request management, change management and urgent incident and problem resolution. What You Will Be Doing You will be the named point of local ...

Shift rota: 08:00 – 16:00 09:00 – 17:00 10:00 – 18:00 Role Overview We are seeking a customer-focused Tech Bar Support Engineer to provide onsite desktop support services within a busy enterprise environment. The successful candidate will work from a dedicated Tech Bar, supporting … troubleshooting. This role focuses on providing Level 2 desktop support for hardware, software, network, and user account-related issues while delivering an excellent customer experience. Key Responsibilities Provide face-to-face technical support through the Tech Bar appointment service. Troubleshoot and resolve 1st, 1.5, and 2nd line desktop support ...