176 to 200 of 1,171 Customer Service Jobs in the UK

maintaining the flexibility and commercial edge that has driven its success. Key Responsibilities Own and manage the operational function across the payments business. Ensure customer onboarding, implementation and ongoing service delivery are managed effectively. Monitor operational performance and intervene quickly when issues arise. Create, improve and embed operational … processes across the business. Ensure existing processes are followed consistently. Work closely with integration, customer service, product, compliance, commercial and partner teams. Oversee operational delivery for complex merchants and payment routes. Support customers and internal teams where payment flows, routing or settlement issues arise. Help build a more ...

Customer Success Manager SaaS B2B B2C required by leading software house in Sheffield to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on... Evaluating the problem resolution process for the product … provide responses to the customers. Ensuring there is appropriate processes in-place (e.g. for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. ...

work in the UK required for this role A fab client of ours, Playstation, is looking for an IT support contract of ours. IT Service & Support Europe' provides IT support services to the UK & European user base. The broad computing environment is a mixed estate of Microsoft Windows … form a growing part of the estate and are centrally managed using JAMF Pro.The IT Support team fills a key role within the IT Service & Support function. The objective is to ensure IT support services are delivered effectively and efficiently within a culture of continual service improvement, aligned ...

Service Desk Analyst plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully on-site ...

looking for an enthusiastic 1st Line Support Technician to join a growing team in Nantwich. This is a great opportunity for someone with excellent customer service skills and a genuine passion for technology. You’ll mainly provide software support to users, helping troubleshoot issues, log tickets, guide customers … someone who communicates well, enjoys problem-solving, and is keen to build a career in IT. We’re looking for someone with: Excellent customer service or customer-facing experience A genuine interest in IT, software, and technology Strong communication and problem-solving skills A patient, helpful ...

Field Service and Support Technician Bromsgrove £29,000 - £33,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you a hands-on IT professional looking for a varied field-based role where you can combine technical problem-solving with customer-facing support across … multiple environments? This is a mixed Field Service and Technical Service Desk role, installing, maintaining, repairing and testing ICT systems while also supporting users remotely with day-to-day technical queries. You will work across customer sites and from the service desk, diagnosing faults, advising users ...

technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes … platform. This role is focused on making learning feel relevant, easy, and worth coming back to at scale, using strong product craft, deep customer empathy, and a clear bias toward personalisation and intelligent assistance. You will focus on increasing learner engagement, improving time-to-value for new learners ...

Service Desk Manager – Lead the team. Raise the standards. Build something better £40,000 – £50,000 | Bedford (4 days onsite) | MSP Environment Some Service Desk Manager roles are about keeping things ticking over. This one is about taking a good service desk and making it great. … visits per month to the London office Team : Lead 13–14 engineers across 1st, 2nd, and 3rd line support Environment : Fast-growing Managed Service Provider with a strong customer focus Progression : Clear route into senior leadership as the business continues to grow Benefits : Private healthcare, dental cover, structured ...

150kVA, covering Northampton and the surrounding areas. If you are a motivated professional with a strong technical background and a passion for delivering exceptional service, we want to hear from you. Responsibilities As a Mobile Generator Engineer, your key responsibilities will include: Conducting maintenance, servicing, and repairs on generators … optimal performance. Responding to breakdowns and providing timely solutions to minimize downtime. Ensuring compliance with health and safety regulations at all times. Maintaining accurate service records and documentation. Providing excellent customer service and representing the company in a professional manner. Qualifications To be successful in this role ...

various locations in the Highlands as they continue to roll out fibre to rural communities. This is a great opportunity for someone hands-on, customer-focused, and looking to build a career in fibre - full training can be provided. The Role: You'll be working on the front line … helping bring high-speed broadband to rural areas. Working to a scheduled diary, you'll play a key role in delivering a positive customer experience. Key Responsibilities: Installing Fibre to the Premises (FTTP) connections Pulling/blowing fibre cables from cabinets or chambers to properties Carrying out light excavation ...

/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & Experience Previous sales experience, whether this is in a telephone based role or within a customer service/… retail background. Excellent customer service skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & Culture Part of the Zellis Group, Moorepay ...

client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks … note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ...

skilled and dedicated Mobile Generator Engineer to join our team. This role involves working on generators ranging from 6kVA to 120kVA, providing expert service and maintenance across Birmingham and the surrounding areas. If you are a motivated professional with a strong technical background and a passion for delivering exceptional … service, we want to hear from you. Responsibilities Perform maintenance, servicing, and repairs on generators ranging from 6kVA to 120kVA. Diagnose and resolve technical issues efficiently to minimize downtime. Conduct routine inspections and ensure all equipment is operating at optimal performance. Maintain accurate service records and documentation. Provide ...

company has long-term backing, serious global ambition, and a first-principles approach to how consumers connect. They have an established 250-person customer service operation based in the Philippines, supporting their global customer base. They also have a major carrier partnership in the region, which represents … about owning outcomes, not producing analysis. You'll likely spend your time: Leading and developing the Philippines leadership team Running and improving a large customer service operation Ensuring operational performance and service quality across the team Owning and growing a strategic carrier partnership in the region Building ...

support co. and now looking for the next step in your IT career? We’re working with a highly regarded and growing Managed Service Provider with an excellent reputation for customer service and a genuinely supportive team environment. Due to continued growth, they’re looking … Line Support Technician to join their busy Service Desk team. This is a fantastic opportunity for someone who has already gained some good IT support experience, who enjoys helping people, wants exposure to a wide range of technologies and is keen to progress towards 2nd Line support and beyond. ...

resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity … follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage. Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team. Review, process, and monitor planned work activities, ensuring minimal disruption to live services. Service & Solution Delivery Execute live ...

rata Basingstoke Our client based in Basingstoke specialise in consulting and sales of workspace technology who pride themselves on delivering excellent customer service in design, installation and aftercare/support. They are looking for a dedicated Sales Administrator to provide support to their sales team and customers. Main … responsibilities will include ensuring timely and accurate customer quotations, follow up calls and support. Skills and Competencies needed for the Sales Administrator role Someone who can bring a positive mindset to the position as this role is heavily focussed on customer success Excellent telephone manner when consulting with ...

rata Basingstoke Our client based in Basingstoke specialise in consulting and sales of workspace technology who pride themselves on delivering excellent customer service in design, installation and aftercare/support. They are looking for a dedicated Sales Administrator to provide support to their sales team and customers. Main … responsibilities will include ensuring timely and accurate customer quotations, follow up calls and support. Skills and Competencies needed for the Sales Administrator role Someone who can bring a positive mindset to the position as this role is heavily focussed on customer success Excellent telephone manner when consulting with ...

innovative cloud-based business management solution, Optix has been providing excellent service to our clients since 2007 and has achieved phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support … guidance and opportunities to gain experience and develop your career. This role is a blend of technical support and customer service where you will have a first-hand role in enabling our client base to get the most out of the software whilst fixing faults and issues ...

structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business forward. … construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills ...

CCTV systems, intruder alarms, access control systems, and integrated security solutions, ensuring all equipment operates effectively and remains compliant with current industry standards and customer requirements. The Security Systems Engineer will attend planned preventative maintenance visits, reactive callouts, and system upgrades while delivering a high standard of workmanship … customer service. The ideal Security Systems Engineer will have strong technical knowledge, excellent problem solving skills, and the ability to work independently as well as part of a wider engineering team. Experience working with leading manufacturers and integrated security systems would be highly beneficial. This is an excellent opportunity ...

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate:? £13.35 per hour rising to £13.66 per hour at 9 months … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . ...

advisor and advocate for customers Maintain a strong understanding of our client’s portfolio Stay informed and actively engaged in the contact centre and customer service industry Key Experience Required: Demonstrated success in a New Business Sales or similar role Strong interpersonal and relationship-building skills Experience working … with complex, multi-divisional, and multi-regional organisations In-depth knowledge of Unified Communications, Contact Centre as a Service (CCaaS), and omnichannel solutions Solid understanding of contact centre and customer service operations Genuine interest in technology and innovation Excellent communication skills, both written and verbal, with strong ...

your CV, if you need sponsoring or you hold a Student Visa. Job responsibilities: As an IT Support Engineer working for a Managed Service Provider (MSP), you will support my clients cliental with their IT systems and infrastructure. This role involves providing onsite support to meet the unique … needs. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. You will also: Act as the first point of contact for IT support requests, troubleshooting and resolving hardware, software, and network issues. Provide tailored IT solutions that align with ...

Full-Time | 5 Days Onsite Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow … Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support project delivery alongside internal and external project teams ...