176 to 200 of 2,160 Customer Service Jobs in the UK

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people … Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, technology is only part of the story. Our success is built on talented people who are passionate ...

Role Purpose As the 1st Line Customer Suuprt, you will be the first point of contact for customers requiring assistance with the Business Central ERP solution. The role focuses on delivering excellent customer service by responding to enquiries, diagnosing issues, providing guidance, resolving problems where possible … coordinating with internal technical teams when further investigation is required. The successful candidate will build strong customer relationships while ensuring support requests are managed efficiently and resolved within agreed service levels. Key Responsibilities Respond to customer enquiries via phone, email, and the support portal. Log, prioritise ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/… support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk ...

strategy. * Manage schedule/purchase order change requirements to meet operational needs. * Complete sales order entry tasks accurately and in a timely manner, ensuring customer requirements, pricing, delivery dates, and order details are correctly recorded in SAP. * Liaise with internal and external sales teams to confirm order status, resolve … order queries, and support clear communication of customer demand into materials and production planning. * Participate in weekly team toolbox talks and follow up on actions/projects to meet deadlines set. * Ensure the manager is made aware of any potential supply or customer issues and execute required actions ...

Technical Support Executive, you'll play a key role in supporting our Partner Services team by providing expert technical guidance and assistance for customer enquiries, as well as offering dedicated support for key accounts. Using your product knowledge, you'll diagnose issues, provide practical solutions, and help customers … technical issues, and work closely with internal teams to understand root causes and implement long-term improvements that enhance both product quality and the customer experience. In addition to technical support, you'll process customer orders, respond to telephone enquiries, and deliver outstanding customer service every ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is £35,000. Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary ...

Customer Service Administrator £35,000 - £40,000 basic + pension, private medical, 25 days holiday + wellness days Our client is a well-established technology led manufacturer of innovative electrical/electronic systems that are sold successfully throughout the world. As a customer service administrator … will be responsible for ensuring a high level of customer satisfaction and sales support. Based from the Slough office, you will work closely with the sales team to provide product information and order processing for regular orders, monitoring the delivery schedules and backorders, communicating with internal and external stakeholders ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

Customer Service Administrator Reports to: Assistant Ops Manager Based at: Wallasey,CH44 7HX Salary: £26,561 pa Hours: 08:30 -17:00 Monday to Friday (40 hours). Job purpose: To provide the Operations Manager with a high level of call taking activity and data entry within … Call Centre customer service department, serving the community in partnership with the NHS. Key Responsibilities: Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer system Inputting and retrieving data from the in-house computer system ...

extinguishers to large-scale commercial installations, we're trusted for our quality, reliability, and service. We're looking for a highly organised, proactive, and customer-focused Operations Administrator to join our team. This is a full-time, permanent, office-based role working Monday to Friday, 8:00am … 00pm although flexibility will be considered if required. Key Responsibilities: Customer Service & Communication: Act as a key point of contact for customer queries, providing timely and professional updates via phone and email. Liaise directly with customers regarding job bookings, changes, follow-up work, and general service ...

Security Service Engineer Hertfordshire £35,000 – £42,000 DOE + Excellent Benefits Benefits Include: Company van & fuel card Travel time paid after 30 minutes Performance bonus scheme Standby allowance & call-out rota Overtime opportunities Mental health & wellbeing support 23 days annual leave + bank holidays, increasing … Ongoing manufacturer training & professional development Genuine career progression within a growing business Join a Company That Invests in You Are you an experienced Security Service Engineer looking to join a company where your skills are recognised and your career can thrive? Our client is a long-established, highly respected ...

Customer Support Specialist The Opportunity: Do you thrive on delivering high levels of Customer Service Are you able to pick up technical information with ease? Do you like the sound of working with mechanical engine spare parts and customers on a daily basis? This technically orientated Customer Service role is varied, you take ownership for your own workload requires you to use your initiative.... WKCL1_UKTJ ...

Reports to: Head of Services Location: Field-Based with regular attendance at Head Office and customer sites asrequired. Job Summary The Field Service & PDI Engineer is responsible for the installation, maintenance, repair, and support of multifunctional print devices, IT-connected office equipment, and related technology solutions. The role … support skills, and Pre-Delivery Inspection (PDI) responsibilities to ensure equipment is prepared, configured, and deployed to the highest standards. Key Responsibilities Field Service Engineering Install, service, maintain, and repair multifunctional printers, photocopiers, scanners, and associated office technology. Diagnose and rectify mechanical, electrical, software, and connectivity faults. Respond ...

summary This role supports the delivery of high-quality ICT service management to all our staff at Princess Alexandra Hospital. The post holder will manage a team to resolve issues both pro-actively and reactively, to maintain a smooth and efficient ICT operations. Main duties of the job Lead … manage the Desktop Engineers (2nd line support) and support the ICT Head of Service Delivery to lead and manage the Support Officers (1st line support). Develop customer service and the customer experience within the team. Support the development and maintenance of ITIL based process ...

Join Ebbon Automotive as a Customer Support & Application Support Apprentice. Learn to support customers, troubleshoot software issues, and develop technical skills while completing a Level 3 Customer Service Specialist Apprenticeship. Role Support UK and France customers via phone, email and online systems, logging and resolving software queries … while developing application support skills. You'll troubleshoot issues, assist with software testing, maintain accurate records and work with Customer Support, Product, Development and Operations teams. Gain hands-on experience supporting business software while completing your Level 3 Customer Service Specialist Apprenticeship and building a career ...

Graduate Accountancy Customer Support Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone ...

Customer Support Consultant – Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone ...

Kent Hours: Monday–Friday, 9:00am–5:30pm Working arrangement: Office-based About the Role We are looking for a highly organised, proactive and customer-focused Sales & Office Administrator to join an established IT Managed Service Provider (MSP) based in Bromley. This is a varied role combining office … management, sales administration, customer service and renewals, working closely with the Sales Manager and wider teams to ensure the smooth running of the office and provide an excellent customer experience. Key Responsibilities Office Management Oversee the day-to-day running of the Bromley head office and support ...

Technical Service Desk Controller Location: London (Hybrid) Salary: £38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking for an experienced … Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services ...

Customer Sales Success Executive Salary: 35,000 basic + uncapped monthly commission ( 1,000- 3,000+ per month) Location: The Boatshed, Exchange Quay, Salford Quays Hours: Monday to Friday, 9:00am - 5:00pm (No evenings or weekends) Join a team that partners with one of the UK's fastest … growing business rewards platforms. Our client are expanding rapidly and are looking for enthusiastic, professional Customer Success Executives to deliver an exceptional experience to every client. If you're passionate about customer service, confident on the telephone and enjoy building relationships, we'd love to hear from ...

Customer Operations Manager (Heat Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partners/contact centre providers against ...

About the Role As Principal Product Marketing Manager for Sprinklr Service, you will be the strategic owner of one of Sprinklr's most critical and fastest‐growing business lines. Reporting to the VP of Product Marketing and embedded within the Product Marketing Center of Excellence (CoE), you will define … Sprinklr Service is positioned, differentiated, and brought to market globally. What You'll Do Strategic Positioning & Market Leadership: Define and own the global positioning and messaging architecture for Sprinklr Service, articulating a differentiated "Platform + AI" narrative that resonates with Contact Center and Customer Service leaders ...

summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee … management of the customer service and switchboard teams ensuring the effective delivery of services. Main duties of the job As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will ...

Customer Service Coordinator Havant Temporary - until 24th December 2026 START DATE 24TH AUGUST Do you have good computer skills, confident of the telephone and enjoy providing an excellent customer service? If you are available to start a new role next week and can commit till ...

recent Series A investment, we are entering an exciting phase of growth across the UK and internationally. We’re looking for a commercially-minded, customer-obsessed Head of Customer Success to build and lead our Customer Success function from the ground up. Reporting to the Chief Technology … Officer, you will own the entire post-sale customer journey, ensuring every venue partner successfully launches, adopts and grows with BillyQ. You’ll be responsible for maximising partner satisfaction, driving product adoption, increasing revenue per installation and delivering industry-leading retention. This is a rare opportunity to establish ...