1st Line Service Desk Engineer
- Hiring Organisation
- interAct Consulting Limited
- Location
- Borehamwood, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £32,000 per annum
growing, independent MSP supporting SMEs across London and the South East are looking for a customer-focused 1 Line Service Desk Engineer to deliver outstanding support, resolve issues at first contact wherever possible, and build the skills to progress into 2 Line. This is office based 4 days … Friday's. What you'll do Provide first-line technical support across Microsoft 365, Windows 10/11 and networking. Resolve incidents and service requests while delivering excellent customer service. Troubleshoot Microsoft 365, PCs, printers, VPNs, Wi-Fi and connectivity issues. Monitor and respond to alerts using HaloPSA ...