1 to 25 of 365 ITIL Jobs in the UK excluding London

risk assessment, prioritisation and communication skills. Experience guiding colleagues, maintaining technical documentation and working with suppliers. Desirable: Intune, Landscape, JumpCloud, Atlassian or similar tools; ITIL Foundation; Infrastructure as Code; AWS or Azure; ISO 27001; Cyber Essentials Plus; UK public-sector experience; and involvement in agile delivery or developing IT policies ...

Virtual WAN Backup & Replication Peplink SD-WAN UniFi/Omada SDN Keeper Security Microsoft Defender/Sentinel Cyber Essentials and/or ISO 27001 ITIL Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Entra ID Intune Exchange Online SharePoint Online ...

Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds DV or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

subject or 3 years experience Evidence of continuing professional development in technical infrastructure UK Driving license with no more than 3 penatly points Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Demonstrable experience within a similar IT position including technical troubleshooting Experience ...

programmes or support contracts Flexibility to travel often at short notice. Desirable: A programme management qualification or equivalent would be of benefit, Knowledge of ITIL, PRINCE2, Agile, or similar delivery frameworks. The ability to understand and manage service delivery within a challenging technical environment. Technical or engineering background, with ...

Data Querying: Familiarity with SQL or equivalent querying techniques to extract, join and validate structured datasets. Financial Qualifications: AAT, CIMA, ACCA or equivalent qualifications. ITIL 4: Foundation certification or working knowledge of relevant practices, including Incident Management, Problem Management, Change Enablement, Service Configuration Management, Service Level Management and Financial Management. ...

Data Querying: Familiarity with SQL or equivalent querying techniques to extract, join and validate structured datasets. Financial Qualifications: AAT, CIMA, ACCA or equivalent qualifications. ITIL 4: Foundation certification or working knowledge of relevant practices, including Incident Management, Problem Management, Change Enablement, Service Configuration Management, Service Level Management and Financial Management. ...

clearance or eligibility to go through SC clearance. Desirable skills and experience Previous experience working within a government or public sector environment. Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Experience with ServiceNow or similar ITSM platforms. ...

alerting tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within a wider ...

skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES SD+ Ticket resolutions- Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions - Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

Microsoft Azure architecture and operating models. Knowledge of Government Digital Service standards, the Technology Code of Practice and NCSC cloud security principles. Understanding of ITIL 4, SIAM principles, ISO/IEC 27001, ISO/IEC 20000-1 and OWASP practices. Strong stakeholder management and communication skills, with the ability ...

technical teams, customers, and senior stakeholders. Your Skills and Experience Proven experience within Problem Management, Service Management, or Service Integration environments. Strong understanding of ITIL and IT Service Management principles. Experience conducting and facilitating Root Cause Analysis investigations. Knowledge of Incident Management, Change Management, Service Level Management, and Supplier Management ...

attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Basic understanding of networking concepts. Experience using remote ...

verbal communication skills. High attention to detail and organisational skills. Ability to work independently and as part of a team. Desirable Skills Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Basic understanding of networking concepts. Experience using remote ...

including Exchange Online, Teams and Intune Azure Virtual Machines SSO, MFA and SAML Hyper-V FortiGate, Zscaler or Aruba Mimecast PowerShell and infrastructure automation ITIL Foundation Microsoft certifications including AZ-900, AZ-104 or AZ-700 An interest in Cyber Security Legal applications such as iManage, Aderant, BigHand or Sharedo ...

Working knowledge of PowerShell and Terraform for administration, automation, and standardisation. Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management. Strong customer-facing consultancy and communication skills, able to explain complex technical concepts clearly and deliver to time, cost, and quality targets ...

different layers of the technology stack. Experience diagnosing incidents and resolving issues that affect service availability. An understanding of IT service management principles and ITIL terminology. Familiarity with containers and microservices architectures, including Docker. Experience extending, improving, or contributing to open-source software. Familiarity with automated testing frameworks such ...

retail banking, financial services, payments, CRM or banking technology platforms would be advantageous. A relevant degree or equivalent experience is essential. TOGAF, CISA, CRISC, ITIL or another relevant professional qualification would be advantageous. Benefits Permanent hybrid working Six weeks' holiday plus bank holidays Development opportunities supporting personal and professional growth ...

experience. Strong database design and SQL knowledge. Experience with REST API integration and data modelling. Dashboard, reporting and KPI development experience. Knowledge of CMDB, ITIL and Configuration Management processes. Experience working within enterprise-scale IT environments. Strong analytical, communication and stakeholder management skills. Desirable Skills Google AppSheet, Apps Script, BigQuery ...

detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Ready to Make an Impact? Apply today and help ...

quickly. Good knowledge of IT Service Management (ITSM) practices, including Incident, Problem, Change, Service Level, and Supplier Management, supported by a strong understanding of ITIL frameworks and best practice. Experience analysing incident trends, service performance metrics, and operational data to identify risks, improve service stability, and drive continual service improvement ...