1 to 25 of 664 ITIL Jobs in the UK excluding London

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance-related certifications ...

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

attributes): Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM). Microsoft certifications (MCSA/MCSE or role-based equivalents) ITIL 4 certification. CompTIA Security+ or similar Cyber Security based certification. Experience with Cyber Essentials Plus, ISO 27001 or other compliance frameworks. Vendor/contract/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

solutions, and remote support tools. Familiarity with networking fundamentals (TCP/IP, VPN, DNS) and cloud platforms (AWS, Azure). Certifications: Preferred certifications: ITIL, CompTIA A+/Network+, HDI. Soft Skills: Strong communication skills for collaborating with global teams and external vendors. Process driven, problem-solving, conflict resolution, and ability ...

Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts. Note: 3 days at office is mandate/Monday and Friday is work from home ...

Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts ...

environments, with a particular focus on Microsoft Azure. You should hold a Microsoft Certified: Azure Administrator Associate (AZ-104) qualification, as well as an ITIL v4 Foundation certification. Hands-on experience with a broad range of Azure services is essential. This includes working with Virtual Machines, Azure Storage, Networking, Active ...

curiosity, and a drive to solve problems and support customer success. Bachelor’s degree in IT, Business, or a related field; certifications such as ITIL, ISO 27001, PMP, or CSM are advantageous. Exposure to Microsoft Azure, AWS, or other cloud platforms. Understanding of Software as a Service (SaaS) and Platform ...

ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure ...

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered ...

desk Qualifications Essential Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Leadership, Stakeholder management, Business administration Desirable MCSA, MCITP ITIL, PRINCE2, or other management/technical certifications. CompTIA (Network+ A+ or Security+) Azure Fundamentals (AZ-900) Awareness of cybersecurity best practices within managed service environments. ...

delivery, preferably in the banking or financial services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent ...

regulated industries. Proven track record of managing major incidents, conducting root cause analysis (RCA), and implementing permanent fixes. Strong knowledge and practical application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. ...

Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently ...

Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently ...

Knowledge of safeguarding and data protection in educational settings. Experience with Azure AD, Intune, or other cloud management tools. Relevant IT certifications (CompTIA, Microsoft, ITIL). What We're Looking For A motivated, organised engineer who thrives in fast-paced environments and enjoys supporting users in education. Someone ...

user administration . Understanding of business functions like sales order processing, inventory control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (e.g., Halo, Zendesk, ServiceNow). ...

Microsoft 365 and desktop services in a Microsoft environment. · Excellent troubleshooting and problem-solving skills. · Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). · Ability to manage multiple tasks and priorities in a busy environment. · Strong customer service orientation with a positive and proactive attitude. · Excellent communication ...

prioritise effectively Desirable • Experience working with secure communications environments • Familiarity with Unix systems • Knowledge of Wi-Fi networking • Experience managing Apple mobile devices • ITIL Foundation or equivalent knowledge Qualifications & Eligibility To be eligible for this position you must: • Have relevant experience in an Service Desk or technical support role ...

service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality ...