1 to 25 of 507 ITIL Jobs in the UK excluding London

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

networking and Microsoft cloud platforms Experience with virtualisation (VMware or Hyper-V) Understanding of security fundamentals (patching, endpoint protection, access control) Experience working within ITIL-style processes (incident, request, change management) Ability to communicate technical issues to non-technical users Nice to have’s Experience with Microsoft Azure, Defender, Entra ...

Service Delivery Manager (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract based in Central … helpdesk or support service, driving KPI and SLA achievement. Strong customer-service orientation with a pragmatic problem-solving approach. Proven advocate and practitioner of ITIL best-practice processes. Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM ...

verification (PCV) is completed and documented. 4. Risk, Change & Compliance Management Identify risks, interdependencies, and mitigation actions for all network releases. Ensure adherence to ITIL Change Management processes for CNI environments. Produce accurate release documentation, evidence packs, and audit logs. Support incident reviews and root cause analysis for failed ...

networking and Microsoft cloud platforms Experience with virtualisation (VMware or Hyper-V) Understanding of security fundamentals (patching, endpoint protection, access control) Experience working within ITIL-style processes (incident, request, change management) Ability to communicate technical issues to non-technical users Nice to have’s Experience with Microsoft Azure, Defender, Entra ...

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

delivery-focused environment. Proven track record supporting and enhancing business-critical applications. Solid understanding of Agile, DevOps, and service management principles (e.g., ITIL). Experience with cloud platforms, particularly Microsoft Azure, desirable. Ability to manage multiple priorities and deliver to tight timelines. Excellent problem-solving, communication, and stakeholder management skills. ...

follow documented procedures accurately. Comfortable working under pressure in a busy Service Desk environment. Broad knowledge of hardware and software systems. Desirable Skills & Experience ITIL Foundation certification or strong working knowledge of ITIL. Experience with Assyst or similar IT Service Management tools. Google Workspace/Gmail support experience. Avaya telephony ...

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully ...

Azure) Experience of working directly with client users, understanding requirements, and helping turn business requirements into functional requirements and build solutions Understanding of ITIL principlesand experience using ITSM toolssuch asJira Full UK driving licence Experience and Skills: Good working knowledge of IT technologies, including MS office suite Collaborating and Remote ...

security tooling Certificate based authentication (SCEP, PKCS, Cloud PKI) Modern networking or SASE platforms Microsoft Graph automation Exposure to compliance frameworks Relevant Microsoft or ITIL certifications This is a great opportunity for a senior engineer who enjoys combining hands on technical work with customer engagement in a fast paced managed ...

O365 & Microsoft Office products Strong working knowledge of Windows 10 & Windows 11 Strong working knowledge of Android and iOS Working knowledge of Windows Server ITIL v4 Foundation Basic understanding of MS SQL Basic understanding of HTML & CSS (C# desirable but not essential) Attitudes: You must have a highly analytical/ ...

Citrix support PowerShell scripting Microsoft Teams and SharePoint administration RMM and monitoring tools Web filtering technologies Anti-malware and antivirus platforms Experience & Qualifications Essential ITIL Foundation 23 years experience in a technical support role Experience working within an MSP or multi-client environment Exposure to RMM monitoring and management platforms ...

Server queries, with a solid understanding of relational databases. Knowledge of application support methodologies, incident/problem management, and change management processes (ITIL knowledge advantageous). Ability to translate technical issues into clear, business-friendly language for legal and non-technical stakeholders. Customer-focused mindset with a strong commitment ...

development plans as the service transition function grows. Foster a culture of operational excellence, ownership and accountability . What Youll Bring Strong understanding of ITIL service management principles , particularly Service Design, Transition and Operation . Experience introducing complex digital or SaaS services into live operational environments . Ability to coordinate ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

experience GCSE English and Mathematics grade C or equivalent Evidence of continued professional development Full UK Driving Licence with access to a vehicle Desirable ITIL Foundation MSCE MCP Knowledge Essential Knowledge of IT Service Management (ITSM) Systems and Expert technical knowledge of IT Hardware such as PCs, tablets and printers ...

lights of changing circumstances and in consultation with the job holder. Person Specification Qualifications Essential Educated to GCSE level or equivalent relevant experience. Desirable ITIL Foundation Certificate. Experience Essential Customer service skills and fault resolution advising on a wide range of issues and problems. Multi-tasking ability required to deal ...

environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will ...

autohealing practices into BAU operations through service design and service operations processes. Additional/Desirable: Strong understanding of ITSM best practices and principles; ITIL certification is preferred. Experience of managing and working with vendors/offshore teams to support day-to-day activities. Ability to lead and motivate cross-functional ...

Ability to prioritise workload and work independently on-site. Strong communication and interpersonal skills. Desirable (Not Essential) Experience with Azure AD/Entra ID. ITIL awareness or certification. Experience supporting hybrid or cloud-first environments. Python Basics What We're Looking For A friendly, approachable engineer who goes the extra ...

access to a vehicle. Desirable Skills Experience working in education or multi-site environments. Knowledge of Intune, Azure AD, or hybrid environments. Familiarity with ITIL practices. Experience supporting AV/Smart Classroom technologies. Personal Attributes Self-motivated, organised, and able to prioritise multiple tasks. Confident supporting users at all technical ...

support experience, together with a good understanding of end-to-end business processes such as finance, retail, sales, customer service or membership. Exposure to ITIL practices, particularly incident, problem and change management, would also be important. We are looking for someone who is analytical, proactive and collaborative, with the confidence ...