1 to 25 of 570 ITIL Jobs in the UK excluding London

Level 3 Digital Support Technician Apprenticeship. Your primary responsibilities will include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer ...

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Proactive and self-motivated with a continuous improvement mindset. Empathetic and patient when dealing with users of varying technical ...

call routing, line diagnostics Scripting or automation (basic level desirable) Certifications (Desirable) Microsoft: MS-900, MD-102, MS-102 Cisco: CCNA CompTIA: Network+, Security+ ITIL Soft Skills & Attributes Strong communication skills able to liaise with both technical and non-technical users. Reliable team player with a collaborative mindset. Good time ...

Intune for device compliance. Ensure timely vulnerability patching of user assets (laptops, desktops, servers) to meet departmental security compliance and patching targets. Support ITIL processes including Incident, Problem, and Change Management. Assist with IT projects and roadmap deliverables. Knowledge and Experience: Able to competently use a PC for routine ...

environments, with a particular focus on Microsoft Azure. You should hold a Microsoft Certified: Azure Administrator Associate (AZ-104) qualification, as well as an ITIL v4 Foundation certification. Hands-on experience with a broad range of Azure services is essential. This includes working with Virtual Machines, Azure Storage, Networking, Active ...

Active Directory, Azure AD, Intune, or Windows Server Understanding of networking basics (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting) Knowledge of Google Workspace, ITIL principles, or RMM tools Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...

virtualisation technologies including VMware or Hyper-V. Experience with network hardware (firewalls, switches) and general security principles. Awareness of IT service management frameworks (e.g. ITIL) and project methodologies (PRINCE2, Agile). Relevant certifications such as CompTIA Network+, Microsoft Fundamentals, or Azure Administrator Associate. What's on Offer Real ownership ...

Microsoft Azure, Entra ID object types and access management, MFA and Conditional Access, Microsoft Intune Experience supporting Windows endpoints and mobile devices Familiarity with ITIL and helpdesk tools Knowledge of Active Directory, Group Policy, DNS/DHCP Strong troubleshooting, communication, and customer service skills Salary: £55,000 - £60,000 Location ...

Essential qualifications and experience: Degree in IT or equivalent experience (QCF Level 6/SQCF Levels 9-10). CCNA certification or equivalent experience. ITIL practitioner or equivalent experience. Strong troubleshooting and project implementation skills in: Microsoft Technologies: Active Directory, Azure, Entra, Microsoft 365, PowerShell scripting, Windows Server ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

healthcare, public sector) with GDPR and data residency requirements Knowledge of SAP, Oracle, or ServiceNow integrations, legacy modernization, and event-driven architectures Exposure to ITIL, SRE, FinOps for cost control, and platform product management Education & Certifications Degree in Computer Science, Information Systems, or equivalent experience Preferred Microsoft Certifications ...

tools . Experience with Purview (Sensitivity labels and retention policies). Knowledge of third-party tools for M365 backup, migration, or governance. Background in ITIL or Agile project management methodologies. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone ...

time and task management, with flexibility and creativity in handling tasks Your Profile Essential Skills/Knowledge/Experience Must be Security Cleared Essential ITIL Foundation certified Preferred Sound knowledge of ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration Preferred Desirable Skills/Knowledge/Experience Quantifiable ...

follow documented procedures accurately. Comfortable working under pressure in a busy Service Desk environment. Broad knowledge of hardware and software systems. Desirable Skills & Experience ITIL Foundation certification or strong working knowledge of ITIL. Experience with Assyst or similar IT Service Management tools. Google Workspace/Gmail support experience. Avaya telephony ...

maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About ...

user administration . Understanding of business functions like sales order processing, inventory control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (e.g., Halo, Zendesk, ServiceNow). ...

team Comfortable working under pressure in a fast-paced environment Desirable Diploma, NVQ or qualification in IT or a related subject Awareness of ITIL or equivalent service management frameworks ...

senior point for 2nd/3rd line support and incident resolution • Champion compliance with ISO 27001, GDPR, and Cyber Essentials Plus • Drive improvements in ITIL processes, documentation, and automation You will need: • 5+ years in infrastructure/system engineering, ideally in multi-site/enterprise settings • Deep knowledge of Microsoft ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

demonstrable equivalent experience in Cyber Security. Working toward IT certifications in security. ISC, ISACA, Comp TIA etc Desirable Current or prior IT Infrastructure certificates ITIL - IT Service Management Experience Essential Experience of enterprise scale infrastructure and how all the components work together. Experience of dealing with Malware, Working with Antivirus ...

Strong understanding of service desk principles and incident management. Proficient in troubleshooting hardware, software, and networking issues. Familiarity with IT service management frameworks (e.g., ITIL). Excellent communication and problem-solving skills. Customer-focused with the ability to work in a fast-paced environment. Team player with attention to detail ...

knowledge and experience Working knowledge of clinical IT systems in use within the Health Board. IT software workings, Microsoft Office. Service Management qualification i.e. ITIL Foundation. Desirable IT qualification i.e. registered IT Technical (RITTech) or FEDIP Associate. Experience Essential Previous experience of delivering objectives. An understanding of user requirements ...

have current UK driving license in this role. Not essential to be successful in the role but you may also have the following qualifications:? ITIL Foundation Qualification Office 365 Administration and Troubleshooting Personal Qualities for the role? Strong communication skills with the ability to convey ideas clearly and confidently.? Highly ...

desk management, and asset tracking. A proactive, solution-focused approach with the ability to manage multiple tasks and priorities. Desirable but not Essential MCP, ITIL or similar certifications. Knowledge of scripting (e.g. PowerShell) and automation. Experience with backup/recovery systems and email security platforms. ...