1 to 25 of 861 ITIL Jobs in the UK excluding London

Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-VCurrently holds SC or above clearance level.Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support roleAble to communicate clearly with peers as well as managementSelf-driven ...

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused ...

environments. Familiarity with remote desktop and virtual desktop technologies. experience with VMware Horizon (Omnissa Horizon) or similar virtual desktop infrastructure solutions. Understanding of ITIL principles and best practices in IT service management. SDI Service Desk Analyst certification or equivalent professional accreditation. experience within a regulated financial services environment. A positive ...

conference-room support at scale (Zoom Rooms and similar). Experience partnering with Security, People, and Finance functions on cross-functional programs. Relevant certifications (ITIL, Microsoft, Apple) are a plus, not a requirement. What are some of the benefits? Roku is committed to offering a diverse range of benefits ...

VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...

automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

Basic Scripting & Automation : Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications : Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience : General understanding of endpoint security hygiene (phishing mitigation, identity ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience with ...

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

Managing and maintaining cybersecurity products.Strong knowledge of security best practices and industry standard such as CIS and ISO27001.ITIL foundation certification or knowledge of ITIL processes.Several years’ experience in a similar role.Desirable experience:Knowledge of Azure Tools including AKS, Azure Functions, and IAC tools such as TerraformNetwork Application load balancing products ...

review meetings with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear and meaningful performance ...

system (TMS), ChaRM integration, and release governance processes.Provide technical documentation, knowledge transfer, and training to internal teams and stakeholders.Good to have:Strong understanding of ITIL-based Service Delivery and Service Management practices.Knowledge of AI/ML-based monitoring or AIOps tools for enterprise platforms.Experience with SAP ALM tools (Solution Manager ...

room support at scale (Zoom Rooms or similar) is a plusExperience partnering cross-functionally with Security, People, and Finance teams is a plusRelevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1What's Roku's approach to hybrid working Roku fosters an inclusive and collaborative environment where teams ...

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

Management, Access Control, Identity Management, Multi-Factor Authentication (MFA), Endpoint Security, Microsoft Defender, Security Auditing, Risk Management, Incident Response, Backup and Recovery, Disaster Recovery, ITIL, Infrastructure Support, Cloud Services, Technical Documentation, User Account Management, Compliance, Audit, Troubleshooting, Helpdesk, Authentication, Network Security. __________ ______________________________ Adecco acts as an Employment Agency in relation ...

Additional Skills & Qualifications experience supporting Azure/Entra ID environments. Familiarity with remote desktop and virtual desktop technologies. experience with VMware Horizon. Understanding of ITIL principles. SDI Service Desk Analyst certification. experience within a regulated financial services environment. Proactive attitude and strong problem-solving skills. Customer-focused mindset. Reliable ...

including data readiness, governance, explainability, adoption and change considerations. Experience supporting pre-sales, AMS solution shaping, transition planning, service design, proposals or client demonstrations. ITIL, service management, HR qualification or equivalent practical experience in managed services or HR transformation. We are a Disability Confident Employer Capgemini is proud ...

everyone. Your skills and experience Proven experience in SIAM and Service Integration leadership roles within complex multi-supplier environments. Strong knowledge of SIAM principles, ITIL practices, service management processes, governance frameworks, and supplier integration models. Experience establishing and improving SIAM operating models, governance structures, and service integration frameworks. Proven ability ...

Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. ...

Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. If you'd like to discuss ...

sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...