301 to 311 of 311 ITSM Jobs in England

looking for an Automation Software Engineer with strong Power Automate experience, supported by .NET and scripting, to deliver and mature automation across IT service management and operational workflows. Contract: 6 months Rate: £650/day (Inside IR35) Location: London (weekly for first 2 weeks, then monthly) What … doing Building and orchestrating automations using Power Automate (core skill) Working with stand-alone APIs and small structured datasets (CSV, JSON, spreadsheets) Automating ITSM processes, checklists, and onboarding (JML) Consolidating data into Azure DevOps dashboards Supporting ServiceNow CI/CD integrations (read-only) Delivering PoCs Creating clear documentation, strategy ...

current with platform innovations. Experience and Qualifications: 3+ years of technical experience delivering ServiceNow implementations. Strong technical proficiency across core ServiceNow modules such as ITSM, CSM, ITOM. Hands-on experience configuring workflows, integrations, scripting, UI policies, service catalogues, and automation. Good knowledge of Agile delivery practices such as Scrum … Scaled Agile. ServiceNow Certified System Administrator required. 2+ ServiceNow CIS certifications (CSM, ITSM, FSM, ITOM preferred). Experience in consultancy or partner environments working directly with customers. Ability to facilitate technical discussions and lead design workshops with technical and business stakeholders. Location and Travel: May require travel to customer sites ...

Owning architecture across large-scale ServiceNow programmes Leading client engagements and acting as a trusted advisor Driving solution design across modules such as ITSM, ITOM, CSM, HRSD, SPM Mentoring and leading teams of Architects, Consultants, and Developers Contributing to practice growth, capability building, and go-to-market strategy What they … looking for: Proven experience as a ServiceNow Architect in complex environments Strong stakeholder management skills (up to C-level) Broad module exposure (ITSM, ITOM, CSM, HRSD etc.) Background in consulting or large-scale transformation delivery Why join: One of the largest and most established ServiceNow practices in the UK Major ...

Sales Executive (IT Service Management) Reading - 5 days on-site Salary: 40,000 - 50,000 (OTE 80,000 - 100,000) + Holiday + Pension Are you an experienced ITSM sales professional looking to join a global market leader where you can drive new business, grow key accounts and play … pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business development and account management, giving ...

Role: SAP/ITSM Implementation Specialist Rate: £600 - £675 inside IR35 Location: Remote with limited travel to Reading Duration: 4 months Clearance: SC We are seeking an experienced SAP/ITSM Implementation Specialist to support the development and delivery of key business systems within a high-profile programme. Key Responsibilities … Support the creation of key procurement documentation, including technical specifications and Statements of Work (SOW). Essential Skills & Experience: Proven experience in SAP and ITSM implementation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built ...

Role: SAP/ITSM Implementation Specialist Rate: £600 - £675 inside IR35 Location: Remote with limited travel to Reading Duration: 4 months Clearance: SC We are seeking an experienced SAP/ITSM Implementation Specialist to support the development and delivery of key business systems within a high-profile programme click apply ...

roles Proven experience managing IT support teams, including performance reviews, workload management, and staff development. Experience working with ITSM platforms Solid understanding of IT service management practices, particularly incident, request, and problem management. Familiarity with managing or supporting internal and third-party software solutions, including SaaS and legacy systems. IT ...

problem management reporting Contribute to reducing incidents through improved reporting insights Deliver cross-training to global users (UK, Singapore, New York) Collaborate within ITSM/ITIL frameworks (incident & lifecycle management) Required Skills & Experience Expert-level Power BI development and reporting experience Strong experience working with large, complex reporting environments Hands … experience with JIRA (essential) Solid understanding of ITSM/ITIL processes (incident & problem management) Ability to translate data into actionable insights and reporting improvements Experience supporting global teams and delivering training Additional Information Remote-first role with occasional London-based meetings Automation is not a current focus—core reporting expertise ...

related products. The team is simultaneously executing two significant programs inside a single planning interval: the JSM go-live as the new enterprise ITSM platform , and an enterprise license renewal - alongside support to a strategic confidential program. Key Responsibilities Own the Atlassian access provisioning ticket queue (currently approximately 555 tickets … reconcile mismatches Customer and internal user access for Jira Service Management portals Hands-on support for the JSM go-live as the new enterprise ITSM platform Essential Experience Minimum 3 years Atlassian Cloud administration across Jira, Confluence, and JSM Jira project configuration at production scale - workflows, schemes, custom fields, screens ...

take technical ownership within a large transformation programme. The role focuses on designing, building, and integrating scalable and automated solutions across CRM, ERP, ITSM, and middleware platforms. You will remain actively involved in development while setting technical standards and guiding solution design across multiple systems. This role suits someone … enjoys owning complex integrations and helping modernise core business platforms. Key Responsibilities: Act as the technical lead across CRM, ERP, ITSM, and integration platforms Design and build scalable, secure, and well‐structured solutions Develop and customise applications across Salesforce, NetSuite, ITSM platforms, and middleware Build and maintain integrations using APIs ...

current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery … will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational ...