476 to 500 of 888 ITSM Jobs in England

adoption in ServiceNow projectsSupport knowledge management and related internal initiativesRequirements12+ years of experience delivering complex ServiceNow projects across multiple modules such as ITSM, ITOM, HRSD, and CSMDeep knowledge of ServiceNow architecture, integrations, and development best practicesProven leadership skills with experience in mentoring and influencing teamsStrong analytical and problem-solving skillsServiceNow ...

platform and providing workarounds/alternate approaches to customers facing issues Debugging issues spanning: AI behavior (false positives/negatives) Workflow logic Integrations (HRIS, ITSM, IAM, Finance) Data quality Platform configuration Handling Sev-1/Sev-2 customer specific incidents calmly under customer pressure Help Engineering & Product teams Prevent repeated ...

News in Warwick seeks an experienced SC Cleared ServiceNow Technical Lead for SAM Pro/HRSD/ITSM/Oracle. You will own platform operations, governance and production stability, with a focus on licensing compliance and enterprise incident management. The role requires hands-on leadership, experience with ...

DevOps adoption for enterprise-scale projects. The role requires hands-on experience with Linux/Solaris/Windows, Terraform, Ansible, Jenkins, Docker, Kubernetes, and ITSM tools such as ServiceNow. #J-18808-Ljbffr ...

ServiceNow Architect to lead solution architecture for a large telecom transformation programme. You will own end-to-end architecture across TS(M), TSOM, CSM, ITSM, ITOM, CMDB and SecOps, driving integrations, data migration, and platform design. You will guide multi-disciplinary teams, establish governance and design patterns, and ensure delivery ...

ServiceNow solutions for enterprise clients. You will translate complex requirements into architectural blueprints and lead governance, performance tuning, and security efforts across IRM, SecOps, ITSM, ITOM, and CSM modules. Architect and oversee integrations via REST, SOAP, JDBC, and MID Server, guiding agile teams and ensuring high-quality deployments while staying ...

Experience supporting Azure SQL and Azure Managed Instance environments. Strong understanding of database monitoring, availability, backup, and recovery strategies. Experience working within ITIL or ITSM-driven environments. Passion for emerging technologies and continuous improvement. Desirable Experience Microsoft database certifications. PowerShell or other scripting and automation technologies. Experience with Redgate ...

quality delivery across UK and offshore teams. Lead technical triage and resolution of major incidents, problems and complex production defects across SAM Pro, HRSD, ITSM, IRM and SecOps. Provide hands-on SAM Pro production support, including Effective License Position (ELP) calculations, software normalisation, reconciliation, entitlements and compliance reporting. ...

continuous improvement, security, and customer-focused service delivery. We would love to hear from you if you have: Excellent understanding of IT Service Management (ITSM) principles and experience working withan ITSM platform/tools such asFreshService, ServiceNow, Jira Service Management, or equivalent ITIL Foundation (minimum),ITIL Practitioner/Intermediate/ ...

sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description We are looking for a skilled and results-oriented ITSM Process Controller, dedicated to an ASPIRE Managed Service customer - Department of Energy Security and Net Zero-Provision (DESNZ). This is a hybrid role, which … delivered from within the United Kingdom, with occasional travel to the customer site in London. All applicants must be eligible for Security Clearance. The ITSM Process Controller will be accountable for the day-to-day operation of Incident, Request, Change, Configuration and Knowledge Management processes, whilst provides oversight of service ...

RAID log, action log, decision log, dependencies, acceptance criteria and delivery evidence. Coordinate concurrent workstreams across Microsoft 365, Azure, identity, security and SOC, ITSM, endpoints, networking, backup and disaster recovery. Chair mobilisation meetings, workstream reviews and readiness checkpoints. Coordinate internal consultants, technical leads, operational teams and third-party suppliers. Track … government, financial services or another Familiarity with Microsoft 365, Entra ID, Intune, Azure, Microsoft Sentinel and Microsoft Defender. Experience with HaloITSM or a comparable ITSM platform. Understanding of SOC/SIEM operations, endpoint management, network security, backup, disaster recovery and CMDB practices. Experience supporting ISO 27001, NCSC CAF, Cyber Essentials ...

Staines, United Kingdom | Posted on 09/10/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively ...

Defence programme. On-site at customer premises. Candidate will manage end-to-end service delivery, incidents, changes, and governance, with strong ITIL background, ITSM tools, and cross-functional leadership. Experience with secure IT environments and reporting is essential. #J-18808-Ljbffr ...

ITAM, procurement, supply chain Working knowledge of hardware lifecycle management and vendor/OEM relationships Proficiency in ServiceNow (or an equivalent ITAM/ITSM platform) Proficiency in Excel and PowerPoint Strong organisation, follow through and attention to detail Clear written and verbal communication with technical and non-technical stakeholders Comfortable ...

CDW is seeking a Service Delivery Manager to govern managed services, ensuring alignment with contractual scope, SLAs, and business outcomes across assigned customers. The role blends financial accountability, service performance management, and customer leadership to ...

goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards … Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #J-18808-Ljbffr ...

Opticore IT is a specialist Network Engineer and Project Management consultancy seeking a System Administrator for a 3-month contract inside IR35. The role is on-site in Dunstable three days per week and focuses ...

will coordinate regional technology teams, suppliers, and internal teams to present a consolidated view of service performance and risk. The role requires strong ITSM and SIAM expertise, with experience in regulated financial services and stakeholder management at senior levels. #J-18808-Ljbffr ...

party support partners and ensuring operational obligations and SLAs are met. Governance and Compliance: Accountable for ensuring all application services operate in line with ITSM processes, security policies, and governance frameworks. Team Leadership and Development: Accountable for leading, coaching, and developing a team of application support professionals to deliver high ...

governance, KPI reporting, and continuous improvement across a complex, multi-vendor landscape. This role requires strong communication, relationship-building with business leaders, and deep ITSM expertise. #J-18808-Ljbffr ...

management skills with excellent communication skills. A comprehensive understanding of enterprise IT infrastructure (datacentres, cloud services, network architecture, and email systems.) Expertise in IT service management principles. Strong understanding of information security principles and compliance requirements (ISO27001, Cyber Essentials). Experience with vendor and supplier relationship management. Benefits: 25 days ...

risk, and work with senior stakeholders to ensure services meet customer and organisational expectations. The role requires leadership of multi-disciplinary teams, strong IT service management knowledge, and eligibility for UK DV clearance. #J-18808-Ljbffr ...

service acceptance criteria, support models, ownership, documentation, monitoring, and funding are established before services go live. About You You will be an accomplished IT Service Management professional with a proven track record of leading business-critical services, driving service excellence, and developing high-performing service teams. Essential Skills & Experience Significant … experience managing a portfolio of business-critical IT services. Proven leadership experience managing and developing Service Desk teams. Strong experience with IT Service Management (ITSM) platforms and service improvement initiatives. Demonstrable success delivering automation, AI-enabled service improvements, and operational efficiencies. Extensive experience managing service performance, governance, customer experience, risk ...

complex, multi-supplier environment. The role emphasizes governance, performance management, and cross‐supplier coordination with on-site duties in West London. Strong ITSM and ITIL background is essential. #J-18808-Ljbffr ...

programme management and DevOps Evidence people management experience across a wide range of capability levels including local and remote teams Demonstrate capability in IT service management or service ownership across service, incidents, problems, change, release, risk and data Show evidence of large-scale or global technology transformation and service introduction ...