226 to 250 of 989 Incident Management Jobs in England

Operations Team Lead (Production & Reliability)

Location
Sheffield, England, United Kingdom
already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Operations Team Lead (Production & Reliability)

Location
Bath, England, United Kingdom
already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Operations Team Lead (Production & Reliability)

Location
Stockport, England, United Kingdom
already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Operations Team Lead (Production & Reliability)

Location
Newcastle upon Tyne, England, United Kingdom
already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Operations Team Lead (Production & Reliability)

Location
Hull and East Yorkshire, England, United Kingdom
already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Senior software engineer (Node.js/TypeScript)

Location
Bath, England, United Kingdom
operate in a build‐and‐run model, with teams responsible for the full software lifecycle, from architecture and delivery through to operational support and incident management. Our core platform is built on AWS serverless technologies including Lambda, SQS, EventBridge, API Gateway, S3, and ECS. We primarily develop in TypeScript … Infrastructure is managed through a combination of Terraform and Serverless Framework. We use GitHub Actions for CI/CD and incident.io to support our incident management processes and operational workflows. We care deeply about engineering quality, pragmatic architecture, and continuous improvement. If you’d like to go deeper ...

Senior software engineer - EU squad

Location
Greater London, England, United Kingdom
operate in a build‐and‐run model, with teams responsible for the full software lifecycle, from architecture and delivery through to operational support and incident management. Our core platform is built on AWS serverless technologies including Lambda, SQS, EventBridge, API Gateway, S3, and ECS. We primarily develop in TypeScript … Infrastructure is managed through a combination of Terraform and Serverless Framework. We use GitHub Actions for CI/CD and incident.io to support our incident management processes and operational workflows. We care deeply about engineering quality, pragmatic architecture, and continuous improvement. If you’d like to go deeper ...

Senior Application Engineer (Jira ITSM)

Location
Bath, England, United Kingdom
defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation ...

Senior Application Engineer (Jira ITSM)

Location
Yeovil, England, United Kingdom
defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues.* Mentor junior engineers and specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation ...

Hotels and Restaurants - Technical Specialist

Location
Dunstable, England, United Kingdom
work with integrated technologies in a fast-paced hospitality environment. What you'll be doing: Act as the technology specialist for kiosk, key management and guest access solutions across our hotel estate. Support the design, implementation and continuous improvement of technology solutions that enhance the guest journey from check … support processes. Understanding of performance, security, resilience and operational support requirements. Ability to work collaboratively with technology, product, operational and supplier teams. Strong stakeholder management and communication skills. Experience supporting technology change, service improvement or product delivery initiatives. Ability to diagnose complex technical issues and explain solutions clearly ...

Platform Lead

Hiring Organisation
Quilter
Location
London, UK
Employment Type
Full-time
About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees 141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions … business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot ...

Major Incident Lead & Team Coach (24/7 Ops)

Location
Greater London, England, United Kingdom
SITA is seeking an Incident Management Consultant based at Manchester with flexibility to cover MAG locations. You will lead the local engineering and support team, coordinate major incidents, and act as SPOC for operational response, communications and service restoration across MAG and partners. You will work … dual-layer function with global incident management, ensuring timely escalation, root-cause analysis, and continuous improvement to protect passenger experience and critical airport #J-18808-Ljbffr ...

Director, Incident Management & Service Continuity

Location
Greater London, England, United Kingdom
Hines is seeking a Director - REPAC to lead a strategic incident management framework tailored to JPMC’s needs, ensuring high-quality, compliant, and efficient services while mitigating operational risks. You will steer service evolution and align delivery with SLAs and governance. You will supervise REPAC managers and staff … foster accountability and high performance, and collaborate across functions to drive consistency and excellence in incident response and resilience. #J-18808-Ljbffr ...

service performance lead

Location
Greater London, England, United Kingdom
drive service performance across internal teams and external vendors, ensuring services meet the needs of baristas and customers. You will focus on service stability, incident management, and continuous improvement, while supporting the transition of new and enhanced services into operations. You will play a key role inanalysingservice performance … driving improvements that enhance the service desk experience and overall technology performance. We’ll look to you to bring your strong experience in service management disciplines (incident, problem, change and vendor management), ideally within a retail or hospitality environment. You’ll be able to apply your ITIL ...

Head of Technology Operations

Location
Greater London, England, United Kingdom
Technology Enablement, you'll shape the future of Technology Operations, leading a diverse team responsible for service delivery, application support, workplace technology, service management and major incident response. You'll play a pivotal role in ensuring our technology services are resilient, reliable and continuously improving, whilst helping create … outstanding service experiences, we'd love to hear from you. What you'll be doing Leading Technology Operations across business applications, workplace technology, service management and support functions. Creating a flawless support experience for colleagues and commercial partners through high-performing service desk and operational teams. Driving service availability ...

Production Support Engineer

Hiring Organisation
Pontoon
Location
Chester, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
line troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise ...

Production Support Engineer

Hiring Organisation
Pontoon
Location
Chester, Cheshire, United Kingdom
Employment Type
Contract
line troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise ...

Global Service Desk Leader | Incident & ITIL Expert

Location
Manchester, England, United Kingdom
Technology Group, headquartered in Manchester, seeks a proactive Service Desk Manager to lead UK and US teams. This role involves managing performance, ensuring Incident Management adherence, and fostering a customer-focused culture. The ideal candidate has 3+ years in Service Desk leadership, expertise in Incident Management ...

Head of IT Operations

Hiring Organisation
Michael Page Technology
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
technology operations leader to take ownership of business-as-usual IT services across a complex organisation. This role is responsible for service delivery, service management, application support, supplier performance, operational resilience, and continuous improvement, ensuring reliable, accessible, and cost-effective technology services that support organisational success. Client Details This … Description Lead the end-to-end delivery of technology operations, ensuring high-quality, reliable and accessible IT services. Own and enhance the IT service management framework, including incident, problem, change, request, configuration and knowledge management processes. Define and manage service catalogues, SLAs, OLAs, KPIs and performance reporting. ...

On-Site Technical Support Engineer

Location
East Midlands, England, United Kingdom
Site Support Engineers play a key role in our day to day UK support operations across our customer sites, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. … operations where you will act as a first point of contact for IT issues, working closely with other manufacturing teams and individuals to drive incident resolution forward. Why work for us We’re proud to have been certified as a Great Place to Work in 2023 and 2024, reflecting ...

Technical Lead

Location
Greater London, England, United Kingdom
Jenkins/GitHub) Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc. Configuring and using Secrets management tools like Vault and Cloud native solutions Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible … driven and committed to the goals and objectives of the team and organization. Second line point of escalation in event of a major incident Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking. Solid English reading/writing capability required. Strong communication & collaboration ...

Apprentice IT Service Manager

Hiring Organisation
Department for Work and Pensions
Location
City, Newcastle Upon Tyne, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
training to allow you to complete your apprenticeship within your working hours, youll be supported by your line manager, skills coach and the service management community, as well as fellow apprentices on the programme, so you will have plenty of sources of encouragement to help you succeed. Theres … role, some travel to the other digital hubs may be required. Job description A service manager will undertake a range of key service management duties including reporting, incident management, change and problem management, and management of services to agreed targets and work closely with Operations ...

Technical Lead

Hiring Organisation
London Stock Exchange Group
Location
London, UK
Employment Type
Full-time
Jenkins/GitHub)Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc. Configuring and using Secrets management tools like Vault and Cloud native solutionsBroad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc. … supported systems is continually updated. To provide a high level of customer service, whilst working under pressure. To follow and adhere to established Incident Management, Change Management and Problem Management procedures. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving ...

Technology Support Service Engineer

Location
Greater London, England, United Kingdom
troubleshoots technical issues, including account setup and network configuration. Assists with incoming ticket requests for assistance, updating tickets with accurate and timely status. Reviews incident tickets for content, proper routing, first call resolution, problem detection, and timely closure. Collaborates with system owners to ensure proper support is provided … clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks) Technical Skills Access Control Management Business Partner Support Device Management Equipment Repairs IT Asset Management (ITAM) IT Incident Management IT Service Delivery Management System ...

Control Testing Specialist

Hiring Organisation
SWIFT
Location
London, UK
Employment Type
Full-time
business-relevant insights for stakeholders and senior management. Key ResponsibilitiesControl Testing ExecutionPlan and execute first-line control testing aligned with regulatory requirements (ICT risk management, incident management, resilience, third-party risk) Assess design and operating effectiveness of key controls supporting regulatory compliance Perform walkthroughs, evidence reviews … document control gaps, weaknesses, and non-compliance against legal requirements Translate technical findings into clear, concise business language with actionable recommendations Produce high-quality management reports, working papers, and summaries on control effectiveness and testing outcomes Track remediation actions, validate closure, and support retesting activities Audit & Regulatory Readiness (First ...