251 to 275 of 989 Incident Management Jobs in England

Problem Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Problem Lead to take ownership of the problem management practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, focused on preventing recurring incidents, reducing business … impact and improving service reliability. You will turn incident trends, major incident findings and known errors into structured, evidence-based corrective action. Working across Incident Management, SRE, Engineering, Infrastructure & Cloud, Change, Product and Service Ownership, you will establish a proactive problem management approach that identifies ...

safe, coordinated and positive service. Main duties of the job Working alongside the Group Manager, your responsibilities will include: Supporting the day-to-day management and smooth running of the practice. Helping to monitor and improve quality, performance and service standards. Supporting the implementation of practice systems, processes … induction, training, competency assessment and development of team members. Helping to coordinate mandatory training, appraisals and regular staff reviews. Supporting CQC compliance, clinical governance, incident management and complaints. Maintaining effective systems for receiving and responding to patient feedback. Supporting the PPG, including meeting preparation, agendas, actions and communication. ...

complex technical issues. Deliver infrastructure upgrades, enhancements and growth initiatives. Manage relationships with internal stakeholders, vendors and technology partners. Ensure adherence to change management, incident management and operational processes. Support capacity planning, platform resilience, patching and service improvement activities. Contribute to strategic network architecture and future technology ...

complex technical issues. Deliver infrastructure upgrades, enhancements and growth initiatives. Manage relationships with internal stakeholders, vendors and technology partners. Ensure adherence to change management, incident management and operational processes. Support capacity planning, platform resilience, patching and service improvement activities. Contribute to strategic network architecture and future technology ...

Operational Excellence & Risk Owning the operational performance of ERP Services and ensuring critical services are appropriately monitored and supported. Establishing effective approaches to observability, incident management, problem management, change management and operational readiness. Ensuring recurring incidents and operational problems are investigated to their underlying causes ...

Work with AWS serverless technologies , including Lambda, SQS, EventBridge and API Gateway Work with MongoDB and document databases Contribute to CI/CD, observability, incident management and production support Work closely with Product, Engineering and Operations to turn business requirements into scalable solutions Mentor engineers and contribute … standards and best practice Key Skills Strong Node.js & TypeScript Strong system design and architecture AWS & Serverless MongoDB/document databases Distributed systems, observability and incident management CI/CD and production operations Experience working in a regulated environment , ideally FinTech or financial services Comfortable owning services within ...

delivering work for key business programs advising and supporting the further adoption of the data platform foundations. Coordinating changes across business change, technology change management process, incident management and problem management process. Communicating with project managers, and technical and business change teams to develop trust. Ensure … Good working knowledge of scripting languages such as Python/PySpark. A good understanding of data foundation concepts, such as data modelling, data quality management and data governance. Competencies and aptitude Ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organises information into ...

capacity and capability to deliver strategic priorities. Influencing workforce planning and resource allocation to build sustainable, high-performing teams. Supporting operational resilience through effective incident management, continuous learning and risk reduction. Championing engineering excellence, collaboration and knowledge sharing, while leading organisational change and influencing senior stakeholders. About … high-performing teams. Understanding what motivates engineers and QAs, and creating the conditions for individuals and teams to thrive. Supporting live production systems, including incident management, diagnosis, triage and resolution. Working with Agile delivery approaches, including Scrum and Kanban. Collaborating effectively within cross-functional teams and influencing ...

recovery measures and addressing potential single points of failure. Troubleshoot complex issues across infrastructure and platform services,participate in the on-call rotation and incident-management process, and turn root-cause findings into lasting reliability improvements. Collaborate with application development teams and other stakeholders to meet internal Service … knowledge. Experience designing and implementing scalable, resilient, and well-tested distributed systems. Experience with Service Level Objectives, Service Level Agreements, monitoring, alerting, capacity planning, incident management, or disaster-recovery testing. Experience building automation that reduces repetitive work, improves release safety, or increases infrastructure efficiency. Strong communication and documentation ...

optimise an operations platform and Windows domain environment. This role will handle day-to-day support and administrative operations, including user/group provisioning, incident management, OS and application patching, certificate rotations, and terminal installation and troubleshooting. Additionally, you will contribute to project-based initiatives that enhance … platform's usability, reliability and security. Responsibilities Handle ticket-based incident management and service requests. Perform administration, including user/group provisioning, terminal installation/rebuilds, OS and application patching, and certificate rotations. Maintain, secure, debug, and improve the operations infrastructure. Deliver project-based platform improvements and perform ...

/2nd Line Support. This will include ownership of the call and completing actions to seek resolution. Ensure all incidents are logged in the incident management system and calls are updated accurately and in a timely manner About us NHS University Hospitals of Liverpool Group (UHL Group … staff.Involved in the preparation of information for board meetings, including inputting to highlight reports, issues, risks and escalations.Ensure all incidents are logged in the incident management system and calls are updated accurately and in a timely manner, accounting for breaches, should they occur in an ITIL (IT Infrastructure ...

resilient and scalable data services that power business-critical applications. About the Role This candidate works with team on daily activities involving the design, management, maintenance, and utilization of databases. Provide leadership and drive strategy, standards, and processes for applicable database environments. Responsibilities Ensure the maintenance, stability, and operational … timely communication with the line manager and relevant stakeholders regarding progress, issues, and risks. Perform all other duties as assigned. Leadership and People Management Assign personnel to projects and direct their activities to meet business and technology objectives. Review and evaluate work, prepare performance reports, and support employee development. ...

experienced Facilities Manager to oversee and continuously improve our London office environment, supporting a high-performance technology trading business. The role combines traditional facilities management with technical infrastructure oversight, critical environment management, and workplace strategy. Reporting to Head of Facilities EMEA (based in Dublin), you will be expected … ensure the seamless operation of a mission-critical office environment where uptime, resilience, security, and employee experience are paramount. This role requires strong vendor management, project delivery capability, and a solid understanding of technical building systems supporting trading and technology operations. What you'll be doing: Facilities Operations & Workplace ...

across ICT risk, resilience, and third‐party risk domains. Key Responsibilities Plan and execute first‐line control testing aligned with regulatory requirements (ICT risk management, incident management, resilience, third‐party risk) Assess design and operating effectiveness of key controls supporting regulatory compliance Perform walkthroughs, evidence reviews … document control gaps, weaknesses, and non‐compliance against legal requirements Translate technical findings into clear, concise business language with actionable recommendations Produce high‐quality management reports, working papers, and summaries on control effectiveness and testing outcomes Track remediation actions, validate closure, and support retesting activities Ensure audit‐ready documentation ...

challenging Business Impact Assessments (BIAs) Reviewing and maintaining Business Continuity Plans (BCPs) Supporting Operational Resilience resource mapping Managing resilience vulnerabilities and actions Supporting crisis management and incident response activities Conducting supplier due diligence activities Supporting resilience governance, policies and standards Delivering business continuity awareness and training About … interested in candidates with experience in: Business Continuity Operational Resilience Technology Resilience Risk Assurance Incident Management Crisis Management Ideally gained within: Financial Services Insurance Banking Other regulated environments Benefits include Discetionary Bonus, strong pension contribution, career development opportunities, exposure to senior stakeholders and the opportunity to broaden ...

challenging Business Impact Assessments (BIAs) Reviewing and maintaining Business Continuity Plans (BCPs) Supporting Operational Resilience resource mapping Managing resilience vulnerabilities and actions Supporting crisis management and incident response activities Conducting supplier due diligence activities Supporting resilience governance, policies and standards Delivering business continuity awareness and training About … interested in candidates with experience in: Business Continuity Operational Resilience Technology Resilience Risk Assurance Incident Management Crisis Management Ideally gained within: Financial Services Insurance Banking Other regulated environments Benefits include Discetionary Bonus, strong pension contribution, career development opportunities, exposure to senior stakeholders and the opportunity to broaden ...

fast, reliable, and repeatable testing and deployment, with automated quality and security controls Build observability and operational readiness through monitoring, logging, tracing, runbooks, and incident response, improving the reliability and performance of production services Define and track service reliability objectives, and recovery requirements for production services, using incident reviews to drive continuous improvement. Embed proportionate security into engineering workflows and cloud environments, including platform security reviews, threat modelling, access and secrets management, automated scanning, and vulnerability remediation Monitor cloud security posture across Azure and GCP, helping teams prioritise misconfigurations, vulnerabilities, and remediation work according to risk ...

Leading deployment and commissioning of new systems, coordinating across Production, Product Development and other technical teams Owning customer operational support, onboarding, proof of concept & incident management, ensuring effective issue resolution and feeding operational experience into future product and service development. Requirements: Significant experience (10 years+) leading network operations … service operations or a similar technical operations function supporting complex or mission-critical infrastructure Strong technical understanding of network monitoring, incident management, infrastructure maintenance and deployment Demonstrated ability to build operational capabilities, establish processes and lead multidisciplinary technical teams Experience in optical communications, satellite communications, telecommunications, ground station ...

asynchronous processing solutions Ensure operational excellence through comprehensive testing strategies (unit, component, integration, end-to-end, and performance testing) and production support Participate in incident management and system reliability initiatives Collaborate with cross-functional teams across multiple locations What you'll bring to the role: Essential Requirements: Extensive … experience building and supporting cloud-native applications in production Demonstrated experience developing RESTful APIs, messaging frameworks, and asynchronous processing Strong production support experience, including incident management and CI/CD pipelines/automation Comprehensive testing capability across unit, component, integration, end-to-end, and performance testing Desirable Requirements ...

people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Incident Management Engineers (IMEs) are the driving forces of stability across Palantir’s products. IMEs help to ensure Palantir fixes critical issues immediately. When ...

incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls* Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.* Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4* Support business lines and functions ...

successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity. This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4 Support business lines and functions ...

successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation's required risk maturity. This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4 Support business lines and functions ...

support them their wellbeing, education, household tasks and general life skills. There will also be more challenging aspects to the role such as incident management and de-escalation of challenging behaviours. You will be required to update online care records, complete medication administration and provide effective handovers … groups, pamper sessions and cinema trips, which you will be able to support with. The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management. The home is a 6-bed service. ...

strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will work closely with Service Delivery Managers, engineers, incident and problem leads, client stakeholders, and cross‐functional teams to ensure our services are stable, secure, efficient, and continually improving. You will be accountable … ability to deliver exceptional, measurable live service outcomes. Key responsibilities You will lead the development and maturity of Made Tech’s operational capabilities incident, problem, and change management; monitoring and observability; automation and AIOps; governance; operational playbooks; runbooks; service health metrics; and 24/7/365 support ...