351 to 375 of 1,043 Incident Management Jobs in England

technology and AI-enabled services. This is a high-profile, enterprise-scale leadership position at the intersection of AI, cyber security, operational resilience, supplier management and technology risk. As the FCA expands its use of AI, including emerging agentic capabilities, it needs a leader who can ensure its systems … department of around 70 colleagues across London, Leeds and Edinburgh. You will oversee critical digital and AI services, including AI live service, Service Desk, Incident Management, Cyber Security Operations and Supplier Management, while managing technology supplier spend of approximately 80 million. What you will drive: Secure ...

delivery of machine learning and AI solutions for complex payments and banking operations problems, from discovery and framing to production rollout and lifecycle management Develop innovative machine learning solutions, including generative AI and multi‐agent approaches, and define evaluation, safety, and monitoring strategies for production use Own production deployment … machine learning capabilities that scale across use cases, including feature engineering, evaluation harnesses, prompt tooling patterns, agent frameworks, orchestration, and context and memory management Provide technical leadership and mentorship through code reviews, design reviews, best practices, and upskilling across data science and engineering partners Communicate with technical ...

delivery of machine learning and AI solutions for complex payments and banking operations problems, from discovery and framing to production rollout and lifecycle management Develop innovative machine learning solutions, including generative AI and multi-agent approaches, and define evaluation, safety, and monitoring strategies for production use Own production deployment … machine learning capabilities that scale across use cases, including feature engineering, evaluation harnesses, prompt tooling patterns, agent frameworks, orchestration, and context and memory management Provide technical leadership and mentorship through code reviews, design reviews, best practices, and upskilling across data science and engineering partners Communicate with technical ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial AwarenessKey ResponsibilitiesPayment Platform Ownership Own the end-to-end payment card processing … issues. Maintain operational procedures, technical documentation, and support models. Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team LeadershipProject and Change Management Lead the delivery of payment-related projects and strategic initiatives. Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. Manage project plans ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial AwarenessKey ResponsibilitiesPayment Platform Ownership Own the end-to-end payment card processing … issues. Maintain operational procedures, technical documentation, and support models. Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team LeadershipProject and Change Management Lead the delivery of payment-related projects and strategic initiatives. Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. Manage project plans ...

other relevant industry standards and best practice Contributing to governance frameworks and supporting the development of Cyber Security and Information Security Management Systems Assessing cyber security controls, reviewing architecture proposals, and supporting threat and risk assessments Supporting cyber security requirements analysis and tailoring outputs to client context Understanding business … modelling, Vulnerability analysis, Risk matrix modelling. Secure DevOps and secure systems engineering lifecycle Security Policy and governance Cloud Security including OT in the Cloud Incident Management frameworks, Security incident analysis, digital forensics, crisis management, SOC operations and supporting tools Strong knowledge and practical experience of cyber ...

Manager to lead the delivery, support, and continuous improvement of critical banking applications. This hands-on leadership role combines application development, operational support, vendor management, project delivery, and team leadership, ensuring secure, reliable, and compliant technology services across core banking platforms and business applications. Client Details A financial services … based in London. Description Lead the design, development, implementation, integration, and ongoing support of business-critical applications. Oversee core banking platform environments, including patch management, environment refreshes, and operational support. Provide fix-on-fail support for core banking and associated infrastructure platforms. Manage application development projects, enhancements, and change ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services. Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes. Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks. Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities. ...

have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure future planning/strategy Vendor management As the IT Operations Manager, you will liaise with ...

maintaining the integrity, resilience, and availability of critical infrastructure. This role is ideal for an ambitious technical professional looking to progress into Engineering Management or Critical Facilities Management. The position requires strong technical expertise across electrical systems, excellent leadership skills, and the ability to manage risk in environments where …/LV electrical distribution systems UPS systems and batteries Standby generators and fuel systems Switchgear and transformers Static transfer switches Power monitoring systems Building Management Systems (BMS) Electrical protection systems Emergency lighting and life safety systems Lead response activities during faults, alarms, outages and abnormal operating conditions. Perform technical ...

delivering transport services that help people move better every day. The Business Integrity & Compliance Team is responsible for data protection, information security, governance, risk management, and quality compliance across FCC. The team provides assurance and guidance to ensure compliance with legal, regulatory, and certification requirements while promoting a culture … integrity and continuous improvement. Reporting to the Head of Business Integrity & Compliance, this role is responsible for the day-to-day management of Data Protection, Information Security, Risk, and Quality Management activities. The role supports compliance with UK GDPR, information security requirements, and internal governance standards. Key Responsibilities ...

culture of innovation and best practice, and provide regular reporting on progress, outcomes, and continuous improvement activities. Key Duties Include Responsible for the management of continual improvement and innovation processes aligned with industry best practices, corporate innovation frameworks, and contractual requirements. Establish and maintain the continual improvement and innovation … framework in accordance with the ITIL Continual Improvement Model. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management, and incident management to identify areas for improvement and propose actionable solutions. Analyse operational data, trends, incidents, service reports, and stakeholder feedback to identify opportunities ...

position works closely with the Cloud Engineering team to align on network, server, and connectivity requirements as services migrate to Azure. Responsibilities Network Infrastructure Management: Manage 7IM’s internal and external networks, including office/data centre LANs, WAN, Wi-Fi, and Azure cloud. Install, configure, and upgrade network … wide access policies, and stay updated on cybersecurity risks to address vulnerabilities and threats. Infrastructure Availability & Support: Keep IT infrastructure consistently available through efficient management of requests, prompt incident resolution with root cause analysis, and ongoing improvements. Provide third-line support for complex issues and elevate major outages ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial AwarenessKey ResponsibilitiesPayment Platform Ownership Own the end-to-end payment card processing … issues. Maintain operational procedures, technical documentation, and support models. Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team LeadershipProject and Change Management Lead the delivery of payment-related projects and strategic initiatives. Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. Manage project plans ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial AwarenessKey ResponsibilitiesPayment Platform Ownership Own the end-to-end payment card processing … issues. Maintain operational procedures, technical documentation, and support models. Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team LeadershipProject and Change Management Lead the delivery of payment-related projects and strategic initiatives. Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. Manage project plans ...

standards, and guidelines. Risk Assessments: Complete Data Protection Impact Assessments (DPIAs) and identify privacy risks associated with new projects, systems, or policies. Audit & Asset Management: Develop and manage the internal IG audit schedule, participate in spot-check audits, and support data flow mapping and Information Asset Register activities. Reporting … Escalation: Collate, analyze, and present IG risk and assurance data for senior bodies, including the Caldicott and Information Governance Assurance Committee and Hospital Management Board. Incident Management: Process and monitor responses to IG incidents and data breaches using Datix, ensuring actions are completed and potential patient harm ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership * Own the end-to-end payment … Maintain operational procedures, technical documentation, and support models. * Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team Leadership Project and Change Management * Lead the delivery of payment-related projects and strategic initiatives. * Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. * Manage project plans ...