376 to 400 of 541 Incident Management Jobs in England

experience)CI/CD + Terraform (IaC)Observability (Dynatrace preferred/equivalent acceptable with alignment)Good-to-Have Skills:SRE practices (SLO/SLI, incident management, RCA)Python/Bash/scriptingPrometheus, Grafana, ELK, SplunkCloud networking & securityMulti-cloud exposure (AWS/Azure)Banking/financial services domain͏͏͏͏Mandatory Skills ...

Windows, troubleshooting, diagnosing, imaging/deployment and software installation.• Serves as company liaison with customer on administrative and technical matters.• Provide technical support and incident management service desk functions (Service Now)• Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows ...

self-help articles for employee access.Provide timely updates on all activity for assigned incidents, including user contact attempts and resolution details, within the incident management system. Escalate incidents to other support teams where necessary.Participate in departmental or firmwide projects as instructed by the IT Department management.Contribute to departmental ...

will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application ...

road.Manage the printer fleet end-to-end, including setup, maintenance, and troubleshooting.Maintain FOB office environments to ensure they are always in excellent working order.Incident Management & Root Cause AnalysisInitiate tracking of potential business blocking issues and partner with engineering teams to drive to full resolution.Go beyond the quick fix — conduct ...

you. What You Will Do Lead the Architecture: Design and implement comprehensive DevOps tooling platforms, encompassing GitLab (CI/CD, Source Control), Jira (Work Management), Confluence (Collaboration), and Ansible (Automation). Innovate in Air-Gapped Environments: Design and deliver integrated DevOps ecosystems specifically for offline environments, ensuring secure operations … maintainability, and controlled workflows. Manage Secure Lifecycles: Develop secure mechanisms for software promotion, patching, updates, plugin management, and artifact control in disconnected settings. Ensure Compliance: Guarantee all solutions meet rigorous Client/Customer security standards and accreditation requirements. Drive Best Practices: Establish and promote DevOps standards including automation, repeatability ...

Desktop Engineer will:Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes;Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents;Provide … alert management to pro-active resolve failure alerts, degraded services and unavailable services through internal monitoring tools;You will need:Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePointDetailed knowledge ...

know The Pokémon Company InternationalThe Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today … cloud gaps, and web-facing vulnerabilities.Collaborate with Information Security partners to advance roadmaps and shared initiatives.Integrate security testing and controls into development lifecycle phases.Provide management with insights on business impact related to data compromise or system unavailability.Work within an agile framework to deliver iterative improvements toward team and organizational ...

term solutions.Develop and implement self-healing automation for recurring failures. Service Operations & Support (Managed Services)Provide L2/L3 support aligned with ITIL practices (incident, problem, change management).Participate in on-call rotations and handle critical incident response.Maintain detailed SOPs, runbooks, knowledge base articles, and client documentation.Required … Data WarehousingSQL skills for debugging, data validation, and optimizationExperience with Azure SQL DB, or SQL ServerFamiliarity with data modeling concepts and warehouse performance tuningSupport & Incident ManagementStrong troubleshooting and analytical skills for root cause analysisExposure to ITSM tools (e.g., ServiceNow, Jira)Preferred Qualifications:Microsoft Certifications (e.g. ...

Reliability & Operations Own technical operations and platform stability Act as the first point of contact for production incidents and outages Improve monitoring, alerting and incident management processes Reduce operational risk through better documentation and processes Work with external technology partners where specialist support is required Platform & DevOps Improve … deployment processes and release management Introduce Infrastructure as Code and modern DevOps practices Build CI/CD pipelines and automation capabilities Strengthen security, governance and auditability Drive improvements in resilience, scalability and performance Software Development Contribute directly to platform development Support and maintain existing Node.js services Work alongside product ...

board to solve quality problems togetherExperience shaping CI/CD pipelines for test reliability (GitHub Actions or similar), including flakiness reduction, parallelisation, artefact management, and runtime controlProactive, low-ego, and clear communicator, able to chase things down when blockedAble to operate independently and drive improvements end-to-end (frameworks … test data, reporting)Can point to 3-4 projects where you moved the needle on quality - for example improving SLO coverage or reducing incident rate - and can speak to the measurable impact of eachNice to haveHave worked with an incident management process to root cause issues with ...

copilots, automation platforms, and intelligent workflows to securely discover, access, and act on enterprise systems and data. MuleSoft AI Gateway and secure AI traffic management Model Context Protocol (MCP) enablement for enterprise APIs and tools MuleSoft Agent Fabric adoption, including tool discovery, agent governance, and agent-to-system orchestration … Anypoint Monitoring, Exchange, and CI/CD practices for AI-enabled integration delivery. Drive best practices for error handling, retries, idempotency, throttling, resiliency, traffic management, and graceful failure modes. Partner with SRE and DevOps teams on observability, capacity planning, incident management, and operational runbooks for agent-driven ...

application environments.Key responsibilitiesProvide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments.Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces.Lead technical investigations during major incidents and act as an escalation point for operational issues.Analyse application … mobilising, messaging and third-party systems.Work directly with customers during incidents, service reviews and technical workshops.Perform root cause analysis (RCA) and contribute to problem management activities.Develop and implement changes while ensuring technical governance and service continuity.Provide technical leadership and recommendations during service-impacting incidents and customer escalations.About youYou will ...

responsibilities Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. … third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents and customer escalations. About ...

responsibilities Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. … third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents and customer escalations. About ...

/Manager This is a new permanent role. UK home-based but with regular trips to the South Coast (Devon/Dorset, Hants) for management meetings. This is a team lead/management role that needs experience in leading/managing teams currently or recently. Although the current … Product, Software Development) to ensure delivery of great customer service and problem resolution to technical issues around a SaaS software platform. The Role Incident management, problem resolution and triage for a SaaS software platform Leading and managing a small support team Working across IT (QA, Product, Software Development ...

inside IR35.Lead impactful cyber security initiatives across a large environment.About Our Client This company operates within the property industry. Job DescriptionSupport security operations, incident investigations and response activities.Collaborate with the Security Operations Centre (SOC) to analyse threats and security alerts.Conduct threat intelligence research and identify emerging cyber risks, adversary … compliance reporting and user engagement metrics.Develop awareness content across email, intranet, social platforms, posters and face-to-face sessions.Improve operational security processes including access management, vulnerability management and incident management.Create security reports, dashboards and metrics for technical and non-technical audiences.Promote a positive security culture through collaboration ...

What You'll be Doing: Carry out the Help Desk first line support duty for IT Centre (Europe) including Help Desk cases, user ID management, production access and Head Office’s service requests and manage the workflow of these requests Carry out machine room environment and devices first line … maintenance, support second line engineer to perform system changes and maintenance Monitor the production systems and applications and follow the incident management procedure to deal with critical messages. Perform first line handling of system and network alerts Carry out daily operational duty and run batch jobs Assist with ...

Remote Description: Experienced SOC Manager Strategic in nature, effective in deploying resources Demonstrated ability to lead and manage a team In-depth knowledge of incident management processes Proven experience delivering an effective security monitoring capability Proven experience delivering threat intelligence and assessment Proven experience operating cyber security solutions … service providers (MSSPs), and technology partners CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation (or equivalent) service management qualification This role can be carried out remotely. Possibly some travel if business requires it So, if you are interested in joining a well ...

permissioning, networking, and infrastructure provisioning. Manage the full infrastructure lifecycle for some of Sierra's most critical customers: initial deployment, ongoing upgrades, scaling, and incident support. Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable. Partner with engineering teams to ensure Sierra … VPCs, IAM, DNS, load balancing). Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes. Ability to navigate ambiguity with enterprise stakeholders - from platform engineers to CISOs - and turn infrastructure conversations into actionable deployment plans. Strong operational instincts ...

permissioning, networking, and infrastructure provisioning. Manage the full infrastructure lifecycle for some of Sierra's most critical customers: initial deployment, ongoing upgrades, scaling, and incident support. Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable. Partner with engineering teams to ensure Sierra … VPCs, IAM, DNS, load balancing). Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes. Ability to navigate ambiguity with enterprise stakeholders - from platform engineers to CISOs - and turn infrastructure conversations into actionable deployment plans. Strong operational instincts ...

computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture.The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. Participate in the development and testing of the security incident response plan, act as the incident response leader. Develop security, risk, and compliance reports and alerts.Participate in the yearly review of policies ...

will own FundApps’ global corporate IT strategy roadmap in service of the company goals. The global IT support service, including service levels, escalations, incident management, employee satisfaction and continuous improvement. The Joiner, mover and leaver processes and IAM processes for over 270 users. A fleet of MacOS, Windows … room systems and associated workplace technology across 5 offices. Operation of the corporate IT security and compliance controls in partnership with the security team. Management of IT vendors, contracts, licences and expenditure, balancing cost, employee experience, security and long-term maintainability. Our Tech Stack MacOS and Windows, Okta, Google ...

stability and performance. Key Responsibilities: Provide technical support for Front Office trading applications. Troubleshoot production issues across FIX, Linux, Windows, databases and networking. Lead incident management, root cause analysis and problem resolution. Support client onboarding, OMS integrations and trade lifecycle workflows. Mentor junior engineers and collaborate with global … Expert knowledge of FIX Protocol. Strong SQL (MSSQL, Oracle or Sybase). Windows Server and networking (DNS, Firewalls, Routing, Load Balancers). Excellent stakeholder management and problem-solving skills. If this aligns with your experince and feels like an interesting opportunity, feel free to apply or reach ...

environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. … like Loki, Mimir, and TempoBackground in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or RundeckExperience using configuration management platforms like Ansible, Puppet, or ChefProfessional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar ...