376 to 400 of 660 Incident Management Jobs in the UK excluding London

removes recurring failure Be a first point of contact for the people who use our systems, triaging what comes in and working to defined incident severities and response times Investigate problems through to root cause and drive fixes to closure, including the design changes that stop them happening again … culture of continuous improvement, knowledge sharing, and technical excellence Required Skills & Qualifications Strong proficiency in Python for backend development Experience with React (hooks, state management, component architecture) Experience with AWS cloud services and cloud-native architecture Solid understanding of SQL and relational and non-relational databases Experience building ...

storage, security and container services, with hands-on experience in Terraform/OpenTofu, Terragrunt, and Kubernetes, including multi-account EKS cluster and add-on management, controllers, CRDs and wider ecosystem toolingProven experience designing and maintaining CI/CD pipelines using GitLab CI, GitHub Actions and ArgoCD/FluxCD, with … Excellence you'll be skilled in observability and monitoring using Splunk, New Relic, Prometheus and Grafana to build reusable dashboards and alerts, complemented by incident management, on-call support and system reliability experienceExperienced working in agile environments with expert communication skills and iterative delivery practices, leveraging AI tools ...

prioritization, and delivery of enhancements. Stakeholder Engagement: Serve as liaisonbetween business and IT; lead discovery sessions,requirements gathering and solution design. Project/Enhancement Management and Execution Lead implementation activities through all phases of the project lifecycle. Support project planning, scope definition, timelines, resource coordination, and delivery management. Collaborate … operational excellence. Identifyproject risks, dependencies, and mitigation strategies to ensure successful project outcomes. Testing & QA: Ensure quality through testing, UAT, and release. Change Management: Drive user adoption through training, communication, and support. Leadership& Communication Serve as the primary interface between business stakeholders and IT, acting as the trusted advisor ...

standards, procedures and knowledge documentation Promoting a culture of continuous improvement, accountability and quality across the organisation Job Requirements: Experience in quality assurance, service management or process improvement Strong understanding of service desk operations, incident management and support processes Ability to assess procedures, identify quality issues ...

Skills:**Site Reliability Operational Support* Monitor maintain and support businesscritical applications and cloud infrastructure* Ensure high system availability performance scalability and reliability* Participate in incident management root cause analysis and problem resolution* Implement proactive monitoring alerting and observability solutions* Reduce operational overhead through automation and selfhealing mechanisms* Support … scripts and tools to improve operational efficiency* Partner with development teams to streamline software delivery processes* Drive continuous improvement initiatives across DevOps and release management practicesSoftware Development Engineering* Contribute to application enhancements and operational tooling using C and NET technologies* Develop utilities automation scripts and support tools* Assist development ...

career in a modern enterprise environment, gaining exposure to cloud, virtualisation, monitoring, and critical infrastructure operations. You'll play a key role in monitoring, incident management, backup validation, patching support, and infrastructure administration across both Azure and on-premise platforms. The Role Monitor and manage infrastructure alerts across … Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup, and monitoring ...

life by designing and documenting cutting-edge infrastructure. What Youll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive ...

Line, 2nd Line, Help Desk, Service Desk, SLA's, ITIL, Problem Solving, Incident Management, Windows, Office365, Microsoft, AD, Remote Desktop, Hardware (Desktop, Mobile and Laptop), Software, Network New role to join our client's Surrey-based Help Desk Support team. The role is permanent and predominantly office-based ...

supporting Microsoft 365 applications. Basic knowledge of Active Directory/Microsoft Entra ID. Experience using an ITSM or service desk ticketing system. Understanding of incident management, prioritisation and escalation. Strong telephone and written communication skills. Excellent customer service skills. Ability to work effectively within a busy service desk ...

fostering a culture of ownership, collaboration, and continuous improvement. You'll also champion operational excellence by improving developer onboarding, enhancing monitoring and observability, supporting incident management and root cause analysis, and driving improvements in reliability, productivity, and delivery velocity. Alongside this, you'll work with stakeholders across ...

release pipelines. Experience with scripting and programming (.NET preferred; familiarity with Go, Python, PowerShell beneficial). Knowledge of observability tooling, chaos testing, and incident management. Strong analytical and problem‐solving abilities, with the capability to closely collaborate with engineering teams. Highly outcome‐oriented, pragmatic, and capable of balancing quality ...

automation Manage Azure Key Vault, secrets, and certificate lifecycle processes Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, cloud operations, or managed services Strong … Linux administration skills across RHEL, CentOS, Ubuntu, and/or Oracle Linux Hands-on Ansible experience for patching, automation, and configuration management Good Microsoft Azure administration skills, including VMs, networking, backup, and governance Experience with Infrastructure-as-Code using Bicep and/or ARM templates Azure DevOps ...

transformation. You will play a key role in shaping and supporting group-wide finance system initiatives, with a particular focus on Oracle Enterprise Performance Management (EPM) – Planning/PBCS. Working across the full project lifecycle, you will contribute to the design, development, and delivery of high-impact solutions, while … transition into BAU support. Key Responsibilities Deliver functional enhancements and change requests within Oracle Planning/PBCS, ensuring solutions align with business requirements Provide incident management and system support, resolving both functional and technical issues Support data integration, validation, and reconciliation processes across finance systems Maintain robust controls ...

operational responses that improve reliability and reduce downtime. What You'll Be Working On Monitor live systems, triage operational alerts and provide first-line incident response to maximise system availability. Develop and maintain dashboards that deliver clear visibility into system health, trends and operational performance. Analyse recurring incidents … tooling and operational processes. Define monitoring thresholds, alerting strategies and operational metrics that support reliable live quantum computing services. Produce documentation covering monitoring processes, incident response, escalation procedures and operational handovers. Contribute to automation and continuous improvement initiatives that reduce manual intervention and improve service reliability. What ...

Headquartered in Leeds and part of the global Simpro Group network, our platform connects jobs, people, and performance across plumbing, HVAC, fire & security, facilities management, electrical contracting, and more.Trusted by over 2,200 high-growth businesses, we've processed billions in invoiced work and scheduled tens of millions … Expertise in bridging legacy monoliths (.NET 4.6.2, WebForms, jQuery) with modern architecture (C# .NET 8, Micro-frontends, Microservices on AWS EKS).Full-Stack Platform Management: Ability to lead diverse development streams across Web (React, WebForms), Mobile (iOS/Swift, Android/Kotlin, Kotlin Multiplatform), and Backend systems.Cloud & DevOps Leadership ...

making a contribution to the success of their operations. (As appointed) Membership and trusted adviser for relevant executive committees of Telefonica and other management fora (e.g. security, incident management) You will need A regulatory professional with proven experience, ideally gained in a regulated company, regulatory authority ...

engineers who thrive on solving operational problems and improving efficiency and would like to apply their skills to Compliance Engineering SRE. Job Responsibilities: Proactive management of our production services by measuring and monitoring availability, capacity and overall system health. Shaping software before go-live through activities such as system … design consulting, capacity planning and launch reviews. Scaling and evolving systems by pushing for changes that improve capacity and reliability. Practicing sustainable incident management in a blameless postmortem culture. Identifying and building improvements to system behavior, control and monitoring tools. Defining and maintaining Service Level Indicators (SLIs ...

cutover activities for a large-scale Pega transformation programme. The ideal candidate will possess deep expertise in Pega DevOps, CI/CD automation, environment management, release governance, and production deployment assurance. The role will be responsible for establishing deployment guardrails, ensuring operational readiness, defining rollback strategies, and supporting successful … operations. Collaborate with delivery, infrastructure, operations, and business teams to ensure deployment readiness and risk mitigation. Establish best practices for CI/CD pipeline management, automated deployments, and release governance. Required Skills & Experienc Strong experience designing and managing CI/CD pipelines in enterprise environments. Expertise in release strategy ...

issue but ensure it doesn’t reoccur. Responsibilities The Operations Support Engineer have full responsibility for the service delivered to our clients, including. Relationship Management Co-ordinate with key stakeholders. Executing against the stakeholder management and communication plan, to provide visibility of service performance and incident management. …/or clients understand it. Experience of risk control management. Understanding software development lifecycles. Comfortable with multi-tasking and adapting to changing priorities. Incident Management experience – Managing incidents including business expectations and communication A self-motivated achiever who gains satisfaction from providing excellent customer service Beneficial Financial services ...

HR. System Ownership & Architecture: Maintain end-to-end service health, lead deployment/operations, reduce system risks via clear documentation, and guide technical architecture. Incident Management & Quality: Oversee live production incident response, conduct postmortems, maintain high code standards, and participate in on-call rotations as needed. Continuous ...

HR. System Ownership & Architecture: Maintain end-to-end service health, lead deployment/operations, reduce system risks via clear documentation, and guide technical architecture. Incident Management & Quality: Oversee live production incident response, conduct postmortems, maintain high code standards, and participate in on-call rotations as needed. Continuous ...

HR. System Ownership & Architecture: Maintain end-to-end service health, lead deployment/operations, reduce system risks via clear documentation, and guide technical architecture. Incident Management & Quality: Oversee live production incident response, conduct postmortems, maintain high code standards, and participate in on-call rotations as needed. Continuous ...

HR. System Ownership & Architecture: Maintain end-to-end service health, lead deployment/operations, reduce system risks via clear documentation, and guide technical architecture. Incident Management & Quality: Oversee live production incident response, conduct postmortems, maintain high code standards, and participate in on-call rotations as needed. Continuous ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. AccountabilitiesBuild Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. ...

days off. We are seeking an experienced Service Desk Analyst to join a fast-paced IT Operations team, providing operational oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised … resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout the incident life cycle. Key Responsibilities Monitor alerts, events, and incidents, assessing impact and ensuring appropriate action is taken. Coordinate with technical teams, suppliers, and stakeholders to manage incidents and service ...