401 to 425 of 660 Incident Management Jobs in the UK excluding London

Benefits or Payroll is desirable. Comfortable analysing and resolving system and process issues in a structured manner. Strong organisational skills, with experience in operating incident management tools. Ability to prioritise and manage multiple requests within agreed service levels. Familiarity with Microsoft Office suite. Experience using ServiceNow and JIRA … work well within a global and sometimes virtual team. Understanding of HR data governance, confidentiality requirements and system administration best practices. Good stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences. Ability to handle sensitive people data with discretion and in line with ...

collaborate with Architecture, Engineering, Security, and Platform teams to ensure reliability is built into systems from day one. While this is not a people‐management you will work closely with global teams and may occasionally be called upon for major incidents or critical issues. This position requires a highly … Design and evolve monitoring and alerting solutions that improve visibility, reduce toil, and strengthen system health. Continuously drive reliability improvements across our environments through incident reduction, performance tuning, and building resilient patterns. Partner with Security teams to ensure our platforms meet compliance, security, and risk‐management expectations. Influence ...

short notice. Essential Job Duties and Responsibilities: Resolve technical queries escalating from field maintenance, projects, internal resolver groups and customers. Proactively manage the 'Incident Management' queue systems ensuring that all tickets are picked up within a timely manner and resolved within KPI.As part of troubleshooting, you will … required to escalate identified bugs and issues to engineering using JIRA.Manage the monthly security and application patching to 'Front End Devices' through Patch Management tooling and processes for Windows and Unix environments whilst looking at continuous improvements to the process (Preferably using Ivanti EPM).Support the Linux patching process ...

planning, operational readiness reviews, and launch reviews. Scale and evolve systems by driving changes that improve reliability, capacity, performance, and operational resilience. Practice sustainable incident management through clear escalation, effective remediation, and a blameless postmortem culture. Identify and implement improvements to system behavior, controls, observability, and monitoring tools. … financial markets, technology, and continuous learning. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded ...

planning, operational readiness reviews, and launch reviews. Scale and evolve systems by driving changes that improve reliability, capacity, performance, and operational resilience. Practice sustainable incident management through clear escalation, effective remediation, and a blameless postmortem culture. Identify and implement improvements to system behavior, controls, observability, and monitoring tools. … financial markets, technology, and continuous learning. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded ...

collaborate with Architecture, Engineering, Security, and Platform teams to ensure reliability is built into systems from day one. While this is not a people‐management or shift‐based role, you will work closely with global teams and may occasionally be called upon for major incidents or critical issues. This … Design and evolve monitoring and alerting solutions that improve visibility, reduce toil, and strengthen system health. Continuously drive reliability improvements across our environments through incident reduction, performance tuning, and building resilient patterns. Partner with Security teams to ensure our platforms meet compliance, security, and risk‐management expectations. Lead ...

Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics 365 and Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform is a central enabler of Skipton’s purpose and transformation goals, powering journeys … Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful interactions ...

pipelines to enable frequent, automated and reliable software delivery.Improve platform reliability through observability, monitoring, automated testing and disaster recovery practices.Support production systems, participate in incident response and contribute to continuous service improvements.Collaborate with engineers, architects and stakeholders to deliver scalable platform solutions that meet business needs.Contribute to platform standards … Terraform.Knowledge of CI/CD technologies, GitLab CI, GitHub Actions, ArgoCD and modern software delivery practices.Familiarity with observability, security and operational excellence, including monitoring, incident management and platform reliability.Experience working in agile environments with a passion for automation, continuous learning and emerging technologies, including AI-powered engineering tools.What ...

cannot offer sponsorship or relocation assistance, so you must already have the right to work in the UK. What you will be doing: Incident management: Be the first point of contact for telecoms incidents, logging, categorising and prioritising faults in line with ITIL best practice. Service level management … customers and stakeholders, managing expectations during incidents. On-call support: Support telecoms services during scheduled weekend and out-of-hours cover, following major incident escalation paths. What we are looking for: Essential Requirements: You will be a logical problem-solver with a customer-first mindset who thrives ...

improvement Identify capability gaps and support hiring, development, and succession planning Own resource planning, including capacity, skills mix, and on-call structure Operational Resilience & Incident Ownership Establish and run a two-tier resolver model: Ops on-call for standard support and runbook-driven issues, Product Engineering (Buyer/Seller … minimum 3 engineers per domain, or full team where smaller) so resolution doesn't depend on any one individual Drive a genuinely blameless Post-Incident Review culture, building on the existing Incident Management SOP Security & Risk Embed secure coding practice, SAST/DAST scanning, and OWASP-aligned ...

obligations during any inclement weather/disaster event. Ability to track, update and resolve all assigned incidents, changes and problem tickets via the Service management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Proactively monitor, recognize, and alert to a variety of system … more of Linux, Unix, MVS, VM, SuperVision, HMC, ServiceNow, CoPilot, ChatGPT, Kubernetes, Kafka, Opera, DB2, ClickHouse/Splunk or CassandraStrong troubleshooting, critical-thinking and incident management skillsExcellent verbal/written communication, organizational skills; ability to prioritize in a constantly changing workload. Strong interpersonal skills and ability to excel ...

CBSbutler is seeking Security Incident Management Analysts to join a secure programme on a contract basis in the Preston/Inverness area. The role focuses on governance and coordination across multiple suppliers to track, report and evidence security incidents, rather than hands-on SOC activity. You will work … with security stakeholders to ensure effective incident governance, escalation, and reporting, with emphasis on evidence and audit readiness. Active SC clearance is required. #J-18808-Ljbffr ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

solutions. Promote DevSecOps practices, security controls, and operational excellence. Collaborate with engineers, architects, testers, and product teams to deliver high-quality software. Lead troubleshooting, incident management, and continuous improvement initiatives. Skills & Experience Experience with AWS, Azure, or GCP. Strong knowledge of CI/CD tools such as GitLab ...

+ Pension + Health Care + Training & Career Development: Providing 1st/2nd line IT support to end users including: trouble-shooting, fixes, IT incident management, call logging, prioritisation, managing tickets + escalating complex IT incidents. Providing IT support across a range of customer IT environments including: Desktop ...

Infrastructure Engineer be doing? Maintaining, securing, and enhancing multi-classification virtualised environments across public, private, and hybrid cloud systems. The role covers monitoring, incident management, controlled maintenance, and ensuring platforms remain secure and compliant, alongside continuous skills development, stakeholder support, and knowledge sharing to improve performance and team ...

capabilities Troubleshoot and resolve infrastructure, platform and service issues Monitor platform health, availability and performance Contribute to infrastructure improvements and operational resilience Support incident management and service recovery activities Produce and maintain technical documentation Collaborate with engineering teams to improve deployment processes and service reliability Participate in support ...

clients’ infrastructure, applications and digital environments secure and running smoothly. You’ll deliver high‐quality technical support, lead on day‐to‐day security incident management, and ensure we meet our SLAs across multiple managed service customers. Responsibilities Provide 2nd line support via our Service Desk, resolving incidents ...

report test results, defects, and improvement opportunities. Ongoing Support: Provide technical assistance to super users and functional teams, addressing application issues or queries. Support incident management and troubleshooting for MES related problems during and after deployment. Assist in maintaining and updating MES documentation, user guides, and training materials. ...

report test results, defects, and improvement opportunities. Ongoing Support: Provide technical assistance to super users and functional teams, addressing application issues or queries. Support incident management and troubleshooting for MES related problems during and after deployment. Assist in maintaining and updating MES documentation, user guides, and training materials. ...

report test results, defects, and improvement opportunities. Ongoing Support: Provide technical assistance to super users and functional teams, addressing application issues or queries. Support incident management and troubleshooting for MES related problems during and after deployment. Assist in maintaining and updating MES documentation, user guides, and training materials. ...

users, personas, journeys, and commercial goals. Own and continuously refine the product backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies … planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

mitigation). Manage DR programs/projects across a matrixed organization, including scope, schedule, budget, resources, risk, and communication. Integrate DR planning with Major Incident Management, Business Continuity, Cybersecurity, Network Operations, Application and Infrastructure teams. Build and maintain DR standards, methodologies, playbooks, and execution practices. Lead tabletop exercises … Program Analysis, Discovery & Continuous Improvement Identify opportunities to strengthen preparedness by assessing technology resilience, operational processes, organizational capabilities, and lessons learned. Support adaptive program management to promote continuous learning and improvement. Partner with business and technical teams to develop, analyze, and maintain metrics, data sets, and models supporting ...

including the development and mentoring of the Level 2 Analyst, monitoringnetworks to actively remediate unauthorised activities. Requirements Tasks: Developand integrate security event monitoring and incident management services. Respond tosecurity incidents as they occur as part of an incident response team. Implementmetrics and dashboards to give visibility ...

monitoring, logging, alerting and health metrics. Improve automation, security and engineering workflows to support reliable and efficient LiveOps. Responsibilities Take ownership of the deployment, management and monitoring of cloud infrastructure in a LiveOps environment, including participation in an on-call rota. Scope, design and implement scalable, secure and resilient … development and maintenance of cloud automation, testing, CI/CD and containerised infrastructure, working closely with code and build teams to streamline delivery. Lead incident management and root cause analysis, while identifying and implementing improvements to prevent recurring production issues. Strong professional experience in DevOps, Platform Engineering ...