Service Desk Supervisor
- Location
- Manchester, England, United Kingdom
Team. The role would be t o provide Supervision for the team members in SJT, Reading, Birmingham and Leeds. To provide guidance, 121, performance management, reporting, CSAT, Customer Support and Leadership. Oversee daily Operations, training and guidance, liaison between end users, IT and Senior management, aligning with … service delivery and Industry standards. Incident management. This is also a hands on role so 1 st and 2 nd line technical knowledge is essential. In return Fletchers can offer: Bonus scheme (subject to targets being met) 35 days holiday a year (Pro Rata) including bank holidays and Christmas ...