101 to 125 of 227 Performance Metrics Jobs in England

team across support, success, training Define team structure, staffing plans, and hiring roadmaps to support company growth over the coming years Establish individual performance frameworks: set clear KPIs per role (CSAT, NPS, SLA's, adoption, retention), run regular performance reviews, and create development paths Establish reporting and dashboards … that make performance visible at individual, team, and company level What You’ll Bring Proven leadership of the post-sale customer journey in a high-volume business Proven experience of transforming customer experience within a company Experience running multi-channel customer support and engagement with SLAs and performance ...

Product Management team for both on-prem and in Google cloud (GCP). Drive the definition and design of new core processes; tools; organization; performance metrics; and governance, handson Evaluation of new solution technology in the Backup area Ensure adherence to (Client)Security Standards (CISO) Certify new code … different projects Required skills 10 years plus experience in the Backup storage industry with knowledge of engineering principles. Detailed knowledge in Spectrum Protect Strong performance analysis and troubleshooting skills for Spectrum Protect Scripting ability (sh, powershell, Perl, python) Exposure to a range of different backup solutions in the industry ...

empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: London, UK - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits The Head of Revenue Operations will join a rapidly scaling global enterprise sales organisation … Chief Revenue Officer to drive sales effectiveness, operational rigour, and predictable growth. You will own the design and optimisation of the sales processes, performance analytics, forecasting cadence, and enablement programmes that empower our sales teams to exceed targets. This is a hands‐on, data‐driven role suited ...

reporting solutions Assess existing reporting frameworks and identify opportunities to enhance structure, scalability, and impact Design and build high-quality dashboards across marketing performance metrics such as clicks, impressions, and conversions Support onboarding of new client projects, delivering tailored reporting solutions from initial discovery through to deployment Develop … dashboarding Wider experience in Power BI would be beneficial Advanced SQL skills, with experience working in platforms such as BigQuery Experience working with marketing performance data and building actionable insights from complex datasets Confidence managing multiple projects and stakeholders, with clear and effective communication skills Demonstrated interest ...

data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across the full customer lifecycle, supporting CRM performance, retention, and personalisation. Key responsibilities include: Analysing CRM, POS, digital, and survey data to identify behavioural trends and growth opportunities Supporting campaign targeting … Python for data analysis Experience with BI and visualisation tools such as Power BI or Tableau Solid understanding of segmentation, retention, and campaign performance metrics Comfortable working with multi channel CRM data including email, SMS, and direct marketing Ability to translate complex data into clear, actionable recommendations What ...

requirements when required Develop and implement processes and procedures in line with industry best practices Control Account Management Monitor and report on service performance metrics, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators Create a culture of Continuous Improvement Collaborate with internal and external ...

strengthen compliance and create sustainable organisational capability. The Challenge The current Repairs & Maintenance landscape is characterised by fragmented systems, manual processes, limited visibility of performance and growing operational complexity. The implementation of Plentific will introduce a unified digital platform that enables: End-to-end repairs management Automated workflows … intelligent case management Integrated contractor and supply chain management Improved compliance and auditability Enhanced customer communication and self-service capabilities Real-time operational and performance insight The successful candidate will lead the transition from a traditional transactional repairs model to a digitally enabled, customer-focused operating model. Key Responsibilities ...

Business’ largest and most complex enterprise customers, including multi-location and multi-product solutions. Serves as the single point of executive accountability for delivery performance, including timelines, quality, risk management, and overall customer outcomes. Ensures successful onboarding and activation of advanced enterprise solutions such as Ethernet, SD-WAN, Dedicated … ensuring successful, timely delivery of contracted solutions and minimizing delays, escalations, or revenue leakage. Provides executive-level visibility into program health, risks, and performance metrics to senior leadership. Organizational Leadership & Capability Building Leads, develops, and scales a high-performing program management organization, including senior leaders and specialized delivery ...

Commercial Strategy Associates and collaborate across pricing, greenfield propositions, divisional strategy and delivery unblocking. Responsibilities Commercial Analysis & Strategy Lead analysis of commercial performance metrics to identify actionable trends, opportunities and challenges across the UK Division. Develop comprehensive insights on competitor activity and market trends to inform strategic decision … question, doing the analysis, building the recommendation and driving it to action. Highly analytical, with confident command of financial modelling, pricing frameworks and commercial performance analysis. Exceptional written and verbal communication — able to produce board‐quality memos and presentations, and present credibly to senior leaders. Experience working cross‐functionally ...

framework, spanning risk monitoring, detection, policy development, governance, escalation, and assurance activities across the Group’s worldwide operations. Create and execute risk strategies, guidelines, performance metrics, and monitoring mechanisms that identify and mitigate vulnerabilities across Airwallex’s existing and future products, while keeping risk management aligned to business … leading risk management frameworks, governance models, and oversight programmes in a complex, multi jurisdiction environment. Demonstrated ability to define and operationalise risk appetite, policies, metrics, and escalation processes that support business growth while maintaining effective control standards. Experience working closely with senior management and cross functional teams, with excellent ...

role offers the chance to work within a commercially focused environment, supporting the business with insight-driven analysis and contributing to ongoing growth and performance improvement.Reporting into senior finance leadership, you will play a pivotal role in delivering financial insight across the organisation. You'll work closely with both … into meaningful recommendations that influence decision-making. What You'll Be Doing: Assisting with financial planning cycles, including budget setting and periodic forecasting Analysing performance against expectations, highlighting key trends and areas of focus Creating and refining financial models to support business initiatives and investment decisions Working collaboratively with ...

service delivery. Responsibilities Lead the delivery and continuous improvement of online service platforms. Coordinate with cross-functional teams to ensure seamless operations. Monitor service performance metrics and implement improvement strategies. Manage and develop the online service team, fostering a culture of high performance. Ensure compliance with relevant regulations ...

just call volume Attend events - split between the stand and industry talks Run product demos as your knowledge grows Manage your own pipeline and performance metrics Hit monthly targets that drive your progression Culture: Regular socials - team meals, and celebrations at the start and end of the financial ...

cross‐functional initiatives. Own and improve leadership operating rhythms, including planning cadences, decision‐making processes and organisational communications. Create visibility across organisational, financial and performance metrics to support prioritisation and effective execution. Identify operational inefficiencies, resolve blockers and help the organisation scale effectively. Build alignment across teams ...

engaging. Coordinate wider operational support activities across the business, ensuring processes are followed and delivered to a high standard. Produce reports, monitor key performance metrics, identify potential risks, and provide senior stakeholders with clear visibility of operational progress. Work closely with leadership to implement improvements that support ...

senior escalation point for customer issues, identifying whether problems stem from configuration, data quality, user error or product functionality Monitoring customer health through performance metrics, identifying risks and proactively improving adoption Working closely with Product and Engineering to translate customer feedback into platform enhancements and future roadmap priorities ...

capabilities , including objective/scope, communication, training/support, and feedback/metrics. Embody true customer-obsession in identifying and leveraging user data, key performance metrics, industry trends, and varying forms of client and advisor feedback to shape our design and roadmap. Develop and maintain deep relationships with ...

support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. Define and monitor incident KPIs, SLAs, and service performance metrics. Collaborate with Service Management, Delivery, Operations, and Programme teams to strengthen operational resilience. Support governance forums and contribute to service management reporting. Required Experience ...

experience across insights, CX, strategy, or growth in a global, enterprise environment. Strong analytical capability, with experience in segmentation, VoC, research, market intelligence, and performance metrics. Exceptional ability to synthesize complexity and tell clear, credible stories with insight. Experience influencing senior stakeholders across Sales, Marketing, and regional leadership. Strong ...

stability of a private equity–backed global partner. Scope of Role As Global Head of Managed Services, you will be accountable for the performance and growth of our managed services offering. This offering spans across a portfolio of tier-one financial services clients, and you will also ensure … operating model, service level agreement frameworks, and delivery standards Foster a culture of technical excellence, accountability, and client obsession Report to the COO on performance metrics, client health, and strategic initiatives Technical Delivery Get into the weeds to understand what's running, what's failing, and what needs ...

Director, Corporate Strategy, Transaction Advisory London About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. … cluster design, and network architecture and performance. Evaluate power, cooling, redundancy, resiliency, scalability, and operational readiness across complex infrastructure programs. Validate SLA feasibility and performance guarantees against real deployment and operating conditions. Determine whether infrastructure and engineering designs can realistically achieve contracted SLAs, utilization targets, revenue assumptions, and performance ...

staff engineer role - Python and TypeScript/Node, with solid React/Next.js and NestJS/FastAPI experience - PostgreSQL, including schema design, query performance, ETL/ELT, and analytical workloads at scale - LLM/AI features shipped to production users, covering evals, guardrails, prompt versioning, and cost control - LangChain … LangGraph for orchestration - Data modelling for fund mechanics, including cash flows, NAV, performance metrics, and position-level credit data - AWS in production: IAM, S3, RDS, and containerised workloads - CI/CD, security, observability, and designing for data sensitivity from the outset You'll also need practical exposure ...

stakeholders effectively. - Identify Value Engineering opportunities in the design and quantify the savings. - Updating repository for historical data. - Defining and tracking cost performance metrics and leading monthly cost reporting. - Analyzing and providing timely feedback of vendor proposals using AWS benchmark data. - Creating accurate bid leveling documents. - Validating … final award amount and scope based on contract documents. - Implementing, maintaining and executing all cost control, change management, progress and performance reporting. - Validating construction change cost impacts. - Ensuring vendor invoices are accurate and timely. - Supporting the construction team with project close-out and final payments. - Delivering results for multiple ...

major chemical/process manufacturing site in Hartlepool. The plant is entering an exciting new stage, with renewed focus on engineering systems, maintenance performance, asset data, reporting and operational improvement . This is a key role where you will support and improve SAP PM , Enterprise Asset Management processes, maintenance … practices for master data management. Manage SAP role allocation, user access and training requirements. Create automated reports aligned to business and engineering goals. Support performance reporting for site leadership and engineering managers. Work with external suppliers on Computer Aided Engineering solutions. Support and improve Aveva PI Vision , Factory Information ...

capacity planning, and regulatory compliance• Partner with Operations, engineering SMEs, and marketing to deliver competitive, tailored solutions• Support contracting process, ensuring alignment on SLAs, performance metrics, and data centre-specific terms**Growth & Business Development**• Support Head of Sales and Solutions through all phases of the data centre sales … Requirements****Core Competencies**• **Strategic mindset** – Understand future data centre infrastructure trends (AI/ML compute, edge deployment, sustainability) and translate into achievable sales outcomes• **Performance-driven** – Lead team to win complex technical opportunities and maintain momentum during intensive evaluations• **Client-centric** – Deep understanding of operators' critical concerns (uptime, efficiency ...