101 to 125 of 183 Service Delivery Jobs in the South East

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that ...

customer satisfaction, and revenue growth. This organisation is recognised as one of the UK's most established cyber security partners and an NCSC Assured Service Provider, supporting over 1,000 organisations across the UK. Working with some of the most advanced security vendors in the market, they help businesses … Internal Sales Team Lead will be responsible for leading and developing the internal sales team while supporting Account Managers and ensuring the smooth delivery of customer and partner engagements. Working closely with Sales, Customer Success, Professional Services, and Vendor Partners, you will play a key role in maintaining high ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

knowledge/experience: * Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning. * Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply … world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured ...

business-critical platforms and related technologies, while working closely with Product, Engineering, Architecture and external partners. You’ll combine people leadership, operational oversight and service improvement to reduce repeat issues, improve user experience and build a strong, joined-up support function across Hyde. What you’ll be doing Leading … coaching and developing a team of 1st Line Service Desk Analysts, Apprentices and Applications Support colleagues. Creating a positive, inclusive team culture with clear objectives, regular performance conversations and a strong focus on wellbeing and development. Managing team capacity, workload prioritisation and escalations across supported applications and services. Ensuring ...

required. * Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance * Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People … administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Hands-on experience with SAP and deep knowledge of the overall SAP landscape Strong knowledge of IT services ...

visits) Salary: £50,000 £65,000 + company car Type: Permanent, full-time Were working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … Role Providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Delivering hands-on engineering and technical leadership Acting as the senior escalation point across ...

Salary: £50,000 – £65,000 + company car Type: Permanent, full-time We’re working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

Build strong, trusted relationships with internal stakeholders and external suppliers, with the ability to influence at a senior level Deliver a high standard of service, ensuring clear, proactive and effective communication throughout all procurement activities Drive continuous improvement in procurement operations to enhance efficiency and service delivery ...

week notice period Desirable OT asset discovery/monitoring tooling experience Exposure to UK critical infrastructure regulation (e.g. NIS, CAF) ITSM and service delivery lifecycle understanding Hybrid IT/OT environment experience ...

join a growing MSP and take ownership of procurement across hardware, software, licensing and services. * Senior-level role working closely with Sales, Finance, Service Delivery, Technical and Operations teams. * Hands-on position covering supplier management, purchasing, order fulfilment, vendor relationships and procurement governance. * Salary … plus benefits. * To apply, please email Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced IT Procurement Manager to take ownership of procurement operations ...

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join … Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You’ll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level ...

road network perform at its best in all conditions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related … undertake technical design and analysis, including signal timings, configurations and CAD drawings, carry out site observations and commissioning activities, and manage elements of project delivery from strategy development through to implementation, stakeholder engagement and document management. This role is ideal for someone who thrives on solving complex problems ...

Director , you will oversee a multi‐disciplinary team of 13 covering infrastructure, networking, systems administration, end‐user computing, application development, and service delivery. You will ensure our systems are secure, scalable, and high‐performing – while driving innovation and alignment with business goals. This is an opportunity to influence … internal IT strategy aligned with business and HP technology standards. Lead technology modernisation initiatives – from cloud adoption to network optimisation. Oversee IT operations and service delivery across multiple UK and European sites. Manage budgets, vendors, and performance metrics to ensure operational excellence. Champion cybersecurity, compliance (ISO 27001, GDPR ...

cutting-edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity. Good understanding of enterprise information and communications technology. Ability to present and justify conclusions to project teams and business stakeholders. Proven … ISO27001. Security, technical and enterprise architecture methods such as TOGAF and SABSA. Technical risk assessments. Enterprise security packages. Software development and delivery. ICT service delivery, including ITIL. Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage effectively with stakeholders ...

asset discovery, monitoring and OT security tools. Exposure to regulatory requirements for critical infrastructure (e.g. NIS Directive, UK CAF). Understanding of project/service delivery lifecycles and ITSM controls. Security clearance Active SC clearance or SC that has lapsed within the last 12 months is required ...

collaboration. Desirable Skills: Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning. Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs. Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from ...

hands-on leadership role where you’ll sit at the heart of the organisation’s technology operations. You won’t just be managing a service desk – you’ll be owning the entire end-user experience and office technology environment, acting as the go-to escalation point and a trusted … business. What you’ll be doing You will be responsible for leading the IT support function day-to-day, ensuring a high-quality, responsive service across the business. From managing escalations and resolving complex technical issues, through to improving processes and service delivery, you’ll play ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration click apply ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

based client estate. This role offers the opportunity to work within a highly collaborative engineering team, delivering exceptional support while helping shape and improve service operations. You’ll play a key role in ensuring high-quality technical support across modern workplace technologies, endpoint management, identity platforms, and security tooling. … What you’ll do Provide 2nd/3rd line support across enterprise technology platforms Manage and resolve incidents, service requests, and escalations within agreed SLAs Administer macOS, Google Workspace, Okta, Jamf and endpoint security platforms Support onboarding/offboarding workflows and identity management integrations Monitor device compliance and drive ...

make sure that the ITIL practices and processes needed for the business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. You will ...

provide comprehensive HR operational support to an SME business of circa 100 heads across 3 sites - (UK, Spain and Israel). To ensure efficient delivery of HR services across the organisation. The HR Officer will act as a key point of contact for day-to-day HR queries, maintain … numbers circa 100 people over 3 countries. Description Role Purpose To provide comprehensive HR administrative and operational support to the HR function, ensuring efficient delivery of HR services across the organisation. The HR Officer will act as a key point of contact for day-to-day HR queries, maintain ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...