76 to 100 of 331 Service Delivery Jobs in the South East

Senior Delivery Manager (Identity)IT Services, Central OxfordFixed Term Contract until 31 July 2029The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon … emissions to developing vaccines during a pandemic.We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity)IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs ...

increments to 60,898 per annum.We are looking for an experienced and passionate IT Problem Manager to join Surrey County Council's IT & Digital Service and help shape the future of Problem Management across our organisation.This role is based at Woodhatch Place in Reigate. We offer a hybrid working … model with a minimum of two office days per week.Our Offer to You26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' serviceOption to buy up to 10 days of additional annual leaveA generous local government salary related pensionUp to 5 days ...

library systems team and undertake the tasks outlined here in collaboration with the other SLM Business Systems.You would be accountable for the delivery of the technical infrastructure and systems framework that underpin the efficient delivery of Library Services. You will manage multiple technology systems, products and services through … complete lifecycle, from inception to mainstream adoption and ongoing use and decommissioning.This work involves establishing and fostering effective partnerships that will contribute to service delivery and strategies, improvements to services for users, value for money and the exploitation of new technologies.You will contribute to sharing good practices ...

senior stakeholders, subject matter experts and suppliers to finalise the target state, develop the implementation roadmap, support completion of the business case and lead delivery of the agreed programme of change. The role will oversee multiple workstreams covering Finance, HR, IT and Change Management, ensuring that technical, process … Umbrella for the right experience candidate. Summary of Responsibilities and Personal Duties: Transformation Programme Manager To be responsible for driving the delivery of change projects across strategic, frontline and support functions and influencing new ways of working to achieve corporate objectives To deliver a design-led approach to project ...

PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts. Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK.Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services ...

reducing our carbon emissions to developing vaccines during a pandemic. We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity) IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires … contribution of others, creating a great culture to work in and a place where we all feel we belong. The Senior Delivery Manager (Identity) will lead the delivery of complex identity and access management initiatives, bringing together technical teams and stakeholders to deliver secure, user-focused digital services. ...

Milton Keynes or Glasgow To oversee the end-to-end management of Major Incidents and Problems across complex infrastructure environments, ensuring rapid service restoration and minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root … cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide ...

Service Desk Manager London (hybrid working) £65k- £75k 12-month fixed term contract A well-established and growing organisation is seeking an experienced Service Desk Manager to lead and evolve its IT support function within a complex, multi-site environment. Supporting a diverse user base across office, remote … site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Key Responsibilities * Lead and manage the Service Desk and Field Support teams, driving performance, development ...

Acting as a senior escalation point, this role is responsible for resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives.The successful candidate will also provide leadership and guidance to support personnel, contribute … service improvement initiatives, and collaborate with infrastructure, security, network, and business teams to enhance operational effectiveness. This role combines hands-on technical expertise with team leadership and service delivery responsibilities in a dynamic enterprise environment.This is a permanent full-time position based in the United Kingdom. ...

Acting as a senior escalation point, this role is responsible for resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives. The successful candidate will also provide leadership and guidance to support personnel, contribute … service improvement initiatives, and collaborate with infrastructure, security, network, and business teams to enhance operational effectiveness. This role combines hands-on technical expertise with team leadership and service delivery responsibilities in a dynamic enterprise environment. This is a permanent full-time position based in the United Kingdom. ...

Security & Operations Administrator to join a leading higher education institution on an interim basis. This role will support the day-to-day delivery of IT services across the organisation, ensuring systems, infrastructure and user services remain secure, efficient and operational. The successful candidate will act as the on-site … point of contact for IT support, working closely with internal stakeholders and external service providers to resolve technical issues, maintain system performance and contribute to the continuous improvement of IT operations. Key Responsibilities: Act as the primary on-site administrator for IT support and operational services across the organisation ...

Line Service Desk Technician - MSP West Sussex | Office Based | Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced … Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. ...

This is an exciting opportunity for an experienced Corporate lawyer to help drive the adoption of GenAI, legal technology and innovative delivery models within a leading international firm. Working closely with partners, clients and technology specialists, you will identify opportunities for transformation, shape solutions and support the development … combines deep sector expertise with a collaborative and forward-thinking culture. The firm is making significant investments in innovation, legal technology and AI-enabled service delivery, creating opportunities for lawyers who are passionate about improving the way legal services are delivered and experienced by clients.legal sector, offering tailored ...

PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts.Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence … contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK.Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services Manager drives ...

continue to grow, we’re looking for a Director of Managed & Professional Services to lead our technical delivery functions, including our growing Penetration Testing business. You’ll lead our Professional Services team and Managed Services, with responsibility for developing our services, growing the penetration testing business, identifying new opportunities … This is a senior, commercially focused role, working closely with Sales, Solutions, customers and technical teams to drive growth while maintaining the high-quality service and standards our customers expect from Saepio. What you’ll be doing? Lead and develop the Professional Services and Managed Services functions, ensuring both ...

assigned client portfolio and cultivating effective relationships with key stakeholders.Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities.Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks.Addressing client enquiries and concerns proactively, working closely with Service Delivery … growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales processes, service standards, CRM requirements, and relevant internal teams.Take ownership of the assigned client portfolio and build effective relationships with key stakeholders.Review each account and create ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support teams through implementation and adoption. The role offers the opportunity to work on high-impact practice transformation, client-facing innovation and modern legal service delivery initiatives. The successful candidate will bring experience in legal operations, process improvement, business analysis, consulting, legal project management or professional services transformation. ...

portfolio and cultivating effective relationships with key stakeholders. Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities. Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks. Addressing client enquiries and concerns proactively, working closely with Service Delivery and relevant teams to resolve issues. Ensuring that all client-related information, including contacts and meeting activities, is accurately recorded in the CRM system. Monitoring progress towards agreed revenue, gross profit, retention, and growth targets, while maintaining a credible pipeline for renewals and upsell opportunities. What Success ...

Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

Service Innovation Programme ManagerField BasedThe Service Innovation Programme Manager oversees the end-to-end lifecycle of key Aftersales products, programmes and commercial platforms, from market research and positioning through development, implementation, deployment and continuous improvement across Hyundai and Genesis retailer networks and associated channels. Working collaboratively with HMUK … teams, retailers, global affiliates and third-party providers, the role delivers a best-in-class digital suite of aftersales solutions that supports long-term service sustainability and strategic objectives. The role also manages supplier performance, contracts, tenders, cost centres and service delivery benchmarks, while maintaining and enhancing ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis Escalate complex technical problems where necessary and coordinate resolution activities ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … support teams through implementation and adoption. The role offers the opportunity to work on high-impact practice transformation, client-facing innovation and modern legal service delivery initiatives.The successful candidate will bring experience in legal operations, process improvement, business analysis, consulting, legal project management or professional services transformation. Strong ...

Service Manager Covering 2 site - Goring & Littlehampton, West Sussex Salary: £38,000-£45,000 + Benefits We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team. This is a hands-on role where you'll lead … delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites. We're looking for someone with: Experience in IT Service Management ...

Technology Inc. in the Hampshire area seeks a Senior Technical Account Manager & IT Service Delivery Manager to own strategic client relationships and the delivery of critical infrastructure services. The role requires leadership, accountability, and the ability to translate complex capabilities into customer value, with a focus ...