26 to 50 of 331 Service Delivery Jobs in the South East

Royal Berkshire Fire and Rescue Service (RBFRS) provides a vital public safety service for communities across Berkshire. We serve over 900,000 residents across diverse urban and rural settings, including major transport routes such as the M4 and key rail infrastructure. This demands the expertise of over … determined to build on this success and continually improve. We are now seeking a new Deputy Chief Fire Officer/Director of Service Delivery who will bring a relentless focus on inspiring our people and delivering exceptional services to Berkshire communities. Reporting directly to the Chief Fire Officer ...

strategy into execution, lead complex cross-functional initiatives, redesign processes, partner with technology, product and servicing teams to implement, and strengthen operational excellence across service delivery. While knowledge management remains an important component of the role, the broader goal is on enabling the Servicing Strategy to scale with … scalable, and colleague-centred operations. The role will partner across Servicing Strategy, Product, Technology, COEs, and regional servicing teams to shape transformation roadmaps, define delivery plans, manage execution, and embed sustainable service improvements.ResponsibilitiesLead and deliver strategic transformation initiatives across the Servicing Strategy portfolio, translating the Servicing Strategy into ...

strategy into execution, lead complex cross-functional initiatives, redesign processes, partner with technology, product and servicing teams to implement, and strengthen operational excellence across service delivery. While knowledge management remains an important component of the role, the broader goal is on enabling the Servicing Strategy to scale with … scalable, and colleague-centred operations. The role will partner across Servicing Strategy, Product, Technology, COEs, and regional servicing teams to shape transformation roadmaps, define delivery plans, manage execution, and embed sustainable service improvements.ResponsibilitiesLead and deliver strategic transformation initiatives across the Servicing Strategy portfolio, translating the Servicing Strategy into ...

Service Desk Team Leader Position OverviewWe are looking for a Service Desk Team Leader to join our team in Milton Keynes.This role would suit a Team Leader or Service Delivery Manager with experience of working in an IT managed services organisation.Salary & BenefitsThe budgeted salary for this … engineers, ensuring support tickets are responded to within agreed timeframes, engineers are mentored and developed, and that our customers receive the high quality of service that we strive to deliver.What Success Looks LikeBuilding effective relationships with team members, customers, and key internal stakeholders to establish credibility and understanding ...

starting salary of £48,698 per annum, based on a 36 hour working week. We are excited to be recruiting a Unit4 Service Delivery Agent (HR & Payroll) to join our fantastic team. This role is based at Woodhatch Place in Reigate and offers the flexibility of a hybrid … opportunity to discuss this arrangement during the interview process. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) plus bank holidays Option to buy up to 10 days of additional ...

Experis - ManpowerGroup is seeking a Service Delivery Director to oversee service delivery across multiple customer contracts with a focus on growth opportunities and continuous improvement. This role involves managing financial governance, leading service teams, and ensuring high-quality service delivery standards. Ideal candidates … should have experience in service delivery management, MoD customer knowledge, and familiarity with ITIL and agile methodologies. The position is based in Basingstoke with regular travel to London and Corsham. #J-18808-Ljbffr ...

Senior Service Delivery and Complaints Executive Fully Remote | £30,000 | Full-Time, Sunday–Thursday or Tuesday to Saturday 9am – 6pm| Temp to Perm Are you a Senior Service Delivery Consultant with 3–4 years’ experience investigating escalated or Stage 2 complaints and making balanced, evidence-based … decisions? A growing technology-led business is looking for an experienced complaints professional to join its Service Operations team. You will take ownership of complex complaints from investigation through to resolution, ensuring decisions are fair, clearly justified and supported by policy. This Senior Service Delivery and Complaints ...

Service Management Lead (DV Cleared) Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service ...

exciting opportunity for an experienced IT Service Management professional to support the day-to-day operation and continual improvement of corporate IT services. Working closely with managed service providers and third-party suppliers, you will drive service performance, oversee incident and problem management activities, deliver meaningful reporting … analysis, and help ensure exceptional service delivery across the organisation. Client Details Working for a major infrastructure organisation in central London Description Act as the operational interface between the organisation and managed service providers and third-party IT suppliers. Monitor, manage and coordinate ...

Floor, Clockwise, Mountbatten House, Grosvenor SquarePhone: 01202 048 614Email: amy.joyce@hays.comYour new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives.Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation’s technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

This role offers a rare opportunity to shape how HR shows up for every employee, every day. As the HR Service Delivery Product Owner and Knowledge Lead, you will lead askHR, UL Solutions’ global HR portal and primary entry point for HR support. This role exists to define … govern, and evolve the enterprise HR service delivery experience, acting as the single accountable owner for askHR as a global platform and knowledge ecosystem supporting more than 15,000 employees. You will directly influence how employees access HR services at scale, with measurable impact on HR efficiency, risk ...

neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required … hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Service Management Lead (DV Cleared) Location: Hampshire – Site BasedSecurity Clearance:DV Clearance EssentialContract: Contract OpportunityAbout the RoleWe are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments.The role will act as the key bridge between project … delivery teams, Service Management, Operations and Support functions, ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live.You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring ...

About The Role FDM is a global business and technology consultancy seeking a number of experienced Service Transition Managers to support a major transformation portfolio within a large central government department. This is initially a 6 month contract and will be a hybrid role based in Telford or Worthing. … will be accountable for ensuring that all programme, portfolio, supplier, and technology changes are safely transitioned into live service. You will provide leadership across service readiness, operational acceptance, release governance, risk management, and live service assurance, ensuring that all services are operationally ready and sustainable before go-live. ...

Lynx Recruitment are working with a growing technology consultancy specialising in cloud, AI and modern IT solutions . We are seeking an experienced Service Delivery Manager to oversee managed services across a portfolio of clients. Key Responsibilities Own end-to-end service delivery across multiple client … accounts. Act as the primary operational contact and escalation point for clients. Lead regular service reviews and manage SLAs, KPIs and service governance. Work with technical teams to manage tickets, incidents and change requests. Produce service performance reports and identify trends and recurring issues. Drive Continuous Service ...

Description Service Management Lead (DV Cleared)Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract OpportunityAbout the RoleWe are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service ...

Life More Rewarding and Dignified Location: WinnershDepartment: ITSummaryThe Senior Manager, End User Services & Workplace Technology is a senior IT leader responsible for the strategy, service delivery, operational stability, and continuous improvement of end user support and workplace technology services across the enterprise. This role has direct accountability … global service desk and leads global support capabilities for deskside support, endpoint engineering, device lifecycle management, collaboration platforms, meeting room technology, executive support, and digital workplace services that enable associates to work productively, securely, and efficiently across office, plant, remote, and hybrid environments.The role is expected to establish strong ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity for someone … Biomedical Science or laboratory background who has project management and client-facing skills and is looking to take on a varied role combining project delivery, customer relationships and operational coordination. About the role You will take ownership of client projects from the initial concept and onboarding stages through ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.Boundary Managed Service LeadLocation: Farnborough (onsite 5 days per week)Due to the nature of the work and the customers we support, the successful candidate must … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security ...

Technical Service Delivery Manager Location: London or Birmingham Hybrid working availabl e We are working with a leading global organisation to recruit a Technical Service Delivery Manager to join their technology function. This is an ideal opportunity for someone with a strong technical infrastructure background … looking to move into a more service-delivery- and stakeholder-focused role while remaining technically credible. You will work closely with internal stakeholders, strategic technology partners and MSPs, ensuring infrastructure services are delivered effectively, securely and to agreed standards. You'll ideally have: Proven experience working within ...

Grade (If Applicable):NAPURPOSE OF JOB:(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)The Project Coordinator will provide professional project and service delivery coordination across a portfolio of Cloud, Security and Software Optimisation customer engagements. The role sits within the Project Management team … transition into Business As Usual operations. The Project Coordinator will act as the primary day-to-day contact for assigned customers, managing communications, delivery coordination, reporting, governance activities and stakeholder engagement. The role will work closely with Project Managers, Service Delivery Managers, Consultants, Account Managers and customer ...

grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support) and external partners, focusing … service delivery reliability, adherence to Service Level Agreements (SLAs), and the swift resolution of operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance ...

Grade (If Applicable):NAPURPOSE OF JOB:(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)The Project Coordinator will provide professional project and service delivery coordination across a portfolio of Cloud, Security and Software Optimisation customer engagements.The role sits within the Project Management team and is responsible … transition into Business As Usual operations. The Project Coordinator will act as the primary day-to-day contact for assigned customers, managing communications, delivery coordination, reporting, governance activities and stakeholder engagement.The role will work closely with Project Managers, Service Delivery Managers, Consultants, Account Managers and customer stakeholders ...