326 to 350 of 546 Service Delivery Jobs in the UK excluding London

clients happy, productive, and secure. You’ll handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers …/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You’ll get a unique blend ...

requirements Work with senior management to define Aegis policies and procedures Create network topologies and diagrams Recommend network hardware and software improvements to enhance service delivery and profitability Implement new network technologies and infrastructure upgrades Support, Maintenance & Troubleshooting Monitor network performance and identify potential issues Conduct problem analysis … right candidate Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR ...

database issues. * Experience working with large-scale or business-critical systems. * Good understanding of software development lifecycle practices. * Experience working in structured project or service delivery environments. * Strong communication skills with the ability to work with both technical and non-technical stakeholders. * Ability to work independently and take … with data migration, ETL, or batch processing. * Experience using source control tools such as Git, SVN, or similar. * Familiarity with Agile, Waterfall, or hybrid delivery methodologies. * Previous experience working in an outsourced IT services or client delivery environment. ...

operations Experience delivering and managing IT projects from planning through to completion Good understanding of Microsoft technologies, infrastructure, networking, and IT service delivery Strong stakeholder management and communication skills Ability to balance strategic planning with hands-on leadership Experience working within a financial services environment is advantageous ...

points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such ...

experience: (As applicable) Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning. Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs. ...

exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement, combining technical and stakeholder engagement skills to enhance service delivery and organisational performance. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel … your SPAM, so please keep checking all your emails if applying. Person Specification Experience Essential Communication of performance related detail in reports and presentations Delivery of performance improvement using known tools (eg PowerBI/excel Awareness of contracts, Key Performance Indicators and NHS performance Staff supervision and management Desirable ...

About the Role We're looking for a hands-on and proactive Service Desk Team Leader to support the day-to-day running of our Service Desk. Working for a super fast-paced MSP with HUGE growth plans! This is a great opportunity for an experienced Service … workloads more effectively and develop better habits. You'll also act as an escalation point, support incident management and work closely with Engineering and Service Management to improve overall service delivery. Key Responsibilities Support Day-to-Day Service Desk Operations Help ensure the Service Desk runs ...

business-critical data services. What You'll Be Doing Supporting live production data services and platform operations. Investigating and resolving incidents, ensuring rapid service restoration. Identifying recurring issues and implementing long-term solutions. Maintaining and enhancing ETL processes and data integration workflows. Working closely with service delivery ...

Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation. Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with Bell’s continuity requirements, particularly for critical services, fostering resilience across the supply chain. Experience: Minimum of five years’ experience … continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards. Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification ...

technical authority across cloud, on-prem and front-end platforms in a 24/7 operational environment? This role sits at the heart of service reliability, where you will diagnose and resolve complex, high-impact incidents across applications, infrastructure and cloud services. Acting as the senior escalation point … will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services. You will work across modern technologies including AWS, Azure, Linux, Windows, APIs and serverless platforms, collaborating closely with internal teams and external suppliers. Alongside hands-on technical problem ...

networking, security and client-facing project work. You'll work alongside experienced engineers, supporting a diverse client base while helping to shape processes, improve service delivery and contribute to technical projects across multiple environments. The Role As part of a small technical team, you'll be involved … based services and client systems Acting as a senior escalation point for technical incidents Supporting firewall, connectivity and endpoint management activities Assisting with project delivery, upgrades and system improvements Producing and maintaining technical documentation Building strong relationships with clients and providing a high level of service About ...

Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader … guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity ... WKCL1_UKTJ ...

Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader … guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity click apply for full job details ...

opportunities to introduce automation, streamline processes and remove inefficiencies. This includes driving the use of technologies such as RPA and M365 tooling to enhance service delivery, optimise workflows and reduce manual effort across the organisation. You will lead and develop a multidisciplinary team, bringing together specialists across automation … effectively embedded and aligned with business needs. In addition, you will take ownership of a portfolio of improvement initiatives, developing robust business cases, overseeing delivery from design through to implementation, and ensuring clear governance and reporting is in place. You will engage with senior stakeholders, providing visibility on progress ...

Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader … guide a team, manage stakeholders, and maintain service stability during xkybehq fast-paced operational activity A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Please click on the apply button to read ...

Helpdesk Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved in the technical delivery of services. The Role Leading a team of 5 support engineers, you will be responsible for the day-to-day management of the Helpdesk … function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement across people, processes, and technology. Key Responsibilities: Act as the primary 3rd Line ...

month contract in Milton Keynes with remote options. The role focuses on ensuring operational stability and leading major incident management, supporting service delivery during incidents and driving improvements across the IT landscape. Responsibilities include leading responses to major incidents, conducting post-incident reviews, and ensuring compliance with … ITIL standards. Ideal candidates should have significant experience in IT service management and relevant ITIL certifications. #J-18808-Ljbffr ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

Reed Talent Solutions are hiring in Northampton! We're looking to recruit a MI Executive to join our Angard Staffing department and support our Service Delivery Team! Role Purpose The MI Executive/BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational … commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections. The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution ...

report on key metrics, including retention, churn, customer satisfaction, and revenue contribution.* Work to reduce attrition across all customer segments through proactive engagement and service delivery excellence.**Collaboration & Communication*** Report to Sales Manager to align campaigns, messaging, and promotions with customer growth strategies.* Collaborate cross-functionally with Professional … Services (PS) to ensure customer bookings, campaigns, and communications run smoothly.* Share insights and customer feedback to help shape product and service improvements.**Reporting & Insights*** Provide regular reports to the Sales Manager on performance, trends, risks, and opportunities within the customer base.* Maintain accurate customer records, pipeline updates ...

make sure that the ITIL practices and processes needed for the business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. You will ...

Cyber & Network Security Manager We are seeking an experienced Cyber & Network Security Manager to lead the delivery of all security operations, drive cyber incident response, and provide enterprise-wide oversight of network security. This is an operational leadership role at the centre of the cyber defence function. You will … organisation from evolving threats while ensuring security controls remain effective, resilient, and aligned to business objectives. Key Responsibilities Lead the day-to-day delivery and continual improvement of Security Operations Centre (SOC) services. Act as the senior operational escalation point for cyber security incidents and major security events. ...

technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st/2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with … responsibilities: Provide day-to-day support as a 1st/2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment Support ...