326 to 350 of 1,493 Service Delivery Jobs in the UK excluding London

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, produce … actionable insights and influence strategic decisions across the universitys technology landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high-quality, reliable digital services for staff and students. This role is ideal for a proactive, data-driven professional ...

This position involves working closely with experienced Technical Analysts to enhance the organisation's capabilities in virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Key Responsibilities: Assist in the implementation and operation … problems into effective technical designs and solutions. Investigate technical issues in systems and processes, contributing to the implementation of remedies and preventative measures. Coordinate service delivery from design to operation, ensuring a cohesive framework for IT products and services. Build and test integrations between systems, working as part ...

This position involves working closely with experienced Technical Analysts to enhance the organisation's capabilities in virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Key Responsibilities: Assist in the implementation and operation … problems into effective technical designs and solutions. Investigate technical issues in systems and processes, contributing to the implementation of remedies and preventative measures. Coordinate service delivery from design to operation, ensuring a cohesive framework for IT products and services. Build and test integrations between systems, working as part ...

Maxwell Bond is seeking an experienced Service Delivery Manager to own service performance, oversee application support, and strengthen stakeholder relationships within a growing Technology and Transformation function. You will drive continuous improvement of technology services in collaboration with technical teams and senior stakeholders. You’ll manage SLAs ...

Accenture in Birmingham is seeking a Sr Manager for Client Service Delivery to lead end-to-end delivery of infrastructure and cloud services. You will own service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability. The role requires strong ...

secure, reliable and high-performing infrastructure and end-user services Drive improvements across identity and device management, networking, Microsoft 365, cybersecurity, operational support and service delivery Lead day-to-day technical operations Line manage two IT Engineers Work with colleagues, suppliers and stakeholders to deliver resilient, well-governed … user-focused technology services Contribute to digital transformation, security and compliance improvements, modern tools and improved ways of working Support collaboration, innovation and excellent service across the organisation Troubleshoot issues and roll out new tools and technology Deliver a major infrastructure refresh, including fibre connectivity, network switching and core ...

with a rapidly growing client base across Europe and beyond. We are seeking a proactive Maintenance Planner to support the delivery of best-in-class service across our global portfolio of 180+ data centre and critical environment contracts. Our Operational Services team provides full lifecycle support for critical … strong client relationships. We’re looking for someone highly organised, customer-focused and confident in managing multiple tasks - from raising purchase orders to producing service reports and supporting KPI tracking. You’ll play a key part in improving processes, enhancing service delivery, and ensuring contractual and safety ...

Sword Group is seeking a Service Delivery Analyst in Glasgow to ensure services to customers and internal users are delivered effectively and meet agreed SLAs. The role involves handling escalations as part of a Service Now upgrade and coordinating cross-functional teams to resolve issues. You will … monitor service performance, produce governance dashboards, and drive continuous service improvement while building strong relationships with customers and suppliers. #J-18808-Ljbffr ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. This … hands-on configuration or development role. Instead, you will act as an advisor and bridge between the customer and delivery teams, helping translate business needs into clear requirements, user stories, process designs and functional outcomes. This is an opportunity to develop your ServiceNow, HR transformation and consulting skills while ...

responsible for ensuring our colleagues have the technology and support they need to do their jobs effectively, while maintaining strong security, resilience and service standards. This is a varied role that combines IT service management, infrastructure, cyber security, supplier management, compliance and project delivery, making … someone who enjoys both the operational and strategic sides of IT. What you’ll be doing As IT Manager, you’ll: Lead the operational delivery of IT services across the Society. Manage and develop the IT support, infrastructure and cyber security functions. Lead, coach and develop IT colleagues, creating ...

place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer experience will be paramount … success in this role. You will work closely with the Account Manager and Service Desk Team leads to ensure that SLAs and contractual commitments are met, and any Service Improvement initiatives are delivered in a timely manner. Job requirements Requires a relevant bachelor's degree or/ ...

driving technology change? Application Deadline: 23 September 2026 Department: IT Support Location: Newport Compensation: £50,000 - £60,000/year Key Responsibilities IT Operations & Service Delivery Lead and develop a busy IT Support team. Ensure high-quality service delivery and efficient resolution of technical issues. Manage … escalated, complex, and high-priority incidents through to resolution. Analyse service desk trends and implement long-term improvements. Drive service standards, performance metrics, and operational excellence. Cyber Security & Compliance Own and manage the organisation's Information Security Management System (ISMS). Lead and maintain ISO 27001 compliance ...

leading an Infor Centre of Competence. Coordinating internal specialists, key users, technical resources and external partners across multiple locations. Developing a structured global support service covering incidents, problems, requests and changes. Managing system releases, upgrades, security updates, patches, configuration and enhancements. Overseeing integrations between Infor and other enterprise … manufacturing applications. Managing relationships with Infor and third-party service providers, including contracts, performance and service-level agreements. Establishing effective governance, controls, documentation and technical standards. Supporting security reviews, compliance activity and internal or external audits. Working with business stakeholders to identify opportunities for automation, workflow improvement ...

Sharp UK is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services, coordinating between clients, onsite teams, and specialist functions to ensure a seamless service experience. The role focuses on building strong client relationships, maintaining SLAs and KPIs … driving continual service improvement while developing the team within a hybrid working environment. #J-18808-Ljbffr ...

collaboration tools. Improving the reliability, security and integration of core systems. Strengthening data governance, reporting and organisational insight. Setting the direction for IT service delivery and holding external suppliers accountable for quality, performance and value. Building digital confidence and supporting colleagues through change. Identifying responsible opportunities … developing teams. A strong track record of leading organisation-wide digital change, simplifying processes and demonstrating measurable improvements in efficiency, staff experience and service delivery. Experience of managing external technology providers, contracts, budgets and service performance, with the ability to secure value for money and hold suppliers accountable. ...

Whitbread seeks a Service Delivery Manager (Product) within its Technology & Data team to own the health, stability and performance of critical product services in a supplier-led environment. You will coordinate incident recovery, manage suppliers against SLAs and drive service design and readiness for changes. Strong ITIL … knowledge, stakeholder management and a proven track record in service performance improvements are essential for success in this role. #J-18808-Ljbffr ...

Sharp Business Systems France is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services in a hybrid working environment. You will ensure operational excellence, maintain strong client relationships, and drive continual service improvement across multiple accounts. You will lead … team, manage SLAs and KPIs, and collaborate with onsite teams, technical specialists, service desk, and commercial teams to deliver exceptional customer outcomes. #J-18808-Ljbffr ...

Carbon60 Project Services is seeking a Service Delivery Manager for a 12-month contract based in Portsmouth. This role ensures efficient delivery and improvement of NDH(D) services according to ITIL standards. The successful applicant will manage service performance, engage with stakeholders, and lead continuous improvement ...

Service Delivery Engineer St Neots (PE19) Permanent Full Time Salary £45,000 - £60,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + ...

thrive on turning complex delivery plans into real-world results-and want to lead from the centre of the operation-this could be the role for you. My Client is looking for a Service Delivery Manager to ensure end-to-end delivery of civil helicopter maintenance ...

continue to grow, we’re looking for a Director of Managed & Professional Services to lead our technical delivery functions, including our growing Penetration Testing business. You’ll lead our Professional Services team and Managed Services, with responsibility for developing our services, growing the penetration testing business, identifying new opportunities … This is a senior, commercially focused role, working closely with Sales, Solutions, customers and technical teams to drive growth while maintaining the high-quality service and standards our customers expect from Saepio. What you’ll be doing? Lead and develop the Professional Services and Managed Services functions, ensuring both ...

Service Delivery Manager is required to lead diverse, multi-skilled teams and successfully deliver complex IT-based change in a large, complex environment. This role manages initiatives from inception to completion, handling finance, budgets, and procurement. Ideally you can demonstrate a hybrid background across both Agile and Waterfall … delivery. Key Responsibilities: Delivery & Governance: End-to-end management of complex IT projects/streams in line with strict governance, quality, and risk standards. Financial & Procurement Management: Oversee budgets, resource utilisation, and IT procurement activities Leadership: Matrix-manage, motivate, and develop high-performing teams, fostering collaboration and conflict resolution. ...

pressure, and confident communicating with people-this is a brilliant opportunity. Our Client is hiring for a reputed client to join their Tissues Customer Service team and help ensure vital products are selected, dispatched and handled with care, day in day out. What you'll be doing: * Provide … highly professional, efficient administration service to support the Tissues Customer Service team * Oversee and organise the selection and dispatch of tissues on time * Support day-to-day service delivery including order receipt and product dispatch * Handle customer complaints and contribute to a responsive customer experience * Manage ...

Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders, project ...

organization's managed security portfolio. The successful candidate will act as a subject matter expert, working closely with Account Managers, Business Development Managers, and service delivery teams to support customer engagement, sales enablement, and opportunity development. Day to day, this involves qualifying and progressing opportunities, presenting managed security … Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...