301 to 325 of 1,493 Service Delivery Jobs in the UK excluding London

member of the Blood Sciences management team. Reporting to the Operational Lead for Clinical Biochemistry, they will be responsible for the delivery of a 24/7 Clinical Biochemistry service across both hospital sites, supported by the wider management team and other key scientific and clinical staff. … towards the required level 7 qualification. Experience of working at this level in a similar role, of leading large teams, of quality management/service improvement and of laboratory automation would be advantageous for this senior role. The role is advertised as 0.8 wte (30 hours per week). ...

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with … cross‐functional collaboration and a focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery, producing ...

Permanent Hours: 37.5 hours per week About the Role We’re looking for an experienced and customer-focused Technical Operations Manager to lead the delivery of secure, reliable and effective IT services at HMP Addiewell . You’ll manage the local IT function, supporting around 300 local customers … contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local IT team ...

Together in the UK is seeking a Service Delivery Manager to drive operational service within our Tech function. You will handle major incidents, service reviews with Tier 1 suppliers, and ensure SLA delivery while coordinating cross-functional stakeholders. You will also support IT Admin ...

throughout the sales process, from initial discovery and solution design through to proposal, presentation and handover into delivery. Working closely with customers, account managers, service delivery teams, engineers and technology partners, you will translate business requirements into practical, commercially sound managed network solutions. You will help … customer workshops and demonstrations where required. Maintain accurate technical records and sales documentation within agreed systems and processes. Provide a thorough handover to project, service delivery and operational teams following a successful sale. Keep up to date with networking technologies, vendor roadmaps and emerging customer needs. Contribute ...

Manager, Technical Services FrontlineLocation - Windsor, UKType of Work - OfficeRole OverviewThe Technical Services Frontline Manager leads the frontline team, ensuring exceptional customer service and adherence to service level agreements (SLAs). In addition to managing Tier 1 operations, this role coordinates with other teams to deliver new technologies, process … opportunities for advancementBuild team resilience by promoting a collaborative and supportive environment where employees feel valued, heard, and motivated to growOperational Oversight Oversee daily service desk operations, ensuring requests and incidents are resolved promptly and SLAs are consistently metMonitor ticket queues, call metrics, and customer feedback to ensure high ...

real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership … code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

Group is seeking a Senior Service Manager for its DPS Service Division in Bangor, UK. The role leads the service department, focusing on growth and day-to-day operations, including emergency call-outs and 24/7 support, to ensure efficient, customer-focused delivery. The successful candidate … will manage a team of engineers, coordinators and apprentices, implement policies, monitor KPIs, and drive continuous improvement across service delivery and business processes. #J-18808-Ljbffr ...

Acting as a senior escalation point, this role is responsible for resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives. The successful candidate will also provide leadership and guidance to support personnel, contribute … service improvement initiatives, and collaborate with infrastructure, security, network, and business teams to enhance operational effectiveness. This role combines hands-on technical expertise with team leadership and service delivery responsibilities in a dynamic enterprise environment. This is a permanent full-time position based in the United Kingdom. ...

building capability and skills to deliver knowledge and support across the business. The CI Coach will work with business areas to deliver improvements to service quality and efficiency in addition to improved risk management and customer experience. You will ensure that changes to working practices and processes are well … managed and any impact to Service Delivery is clearly understood and agreed with stakeholders in line with the CAAs strategic goals. This will require a strong network of relationships across the organisation; influencing and driving change at Head of Department and at operational process level. These objectives will ...

Cleared) Exp- 5+ Years Location- UK Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management … strong collaboration with delivery and product teams. Requirements Key Responsibilities: Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. Chair ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

client is looking for a Recruitment Delivery Consultant who shares their values, commitment to excellence, collaboration and accountability. This is an opportunity to become part of a team that values strong relationships, clear communication and delivering on promises. You'll play a pivotal role in supporting their clients' long … specialist talent they need to achieve their objectives. This is a varied and rewarding role where you'll work closely with our service delivery team to find the best talent for our clients' requirements. This will play an integral part in delivering high-quality talent solutions across ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

Finova invites an Associate Service Delivery & Release Manager to join our Cheltenham team on a hybrid pattern (three days in the office). You will manage client relationships, coordinate releases, and oversee service reviews for tier-3 lenders, ensuring world-class service and timely issue resolution. … will work with the Service & Reliability function to prioritise problems, oversee production activities, and drive SLA improvements, leveraging MS Office and JIRA Service Management. #J-18808-Ljbffr ...

pride in building long-term relationships with our clients and teams across Europe. The Role: Please note this is a 12 month FTC The Service Delivery Leadis responsible forassistingthe Key Account Manager by managing the day-to-day aspects of key client accounts. This role ensures smooth operations … operational point of contact, providing expert guidance and support to customers Oversee day-to-day account operations to ensure seamless service and product delivery Collaborate closely with Planning, Commercial, and cross-functional teams to meet client requirements Proactively manage and resolve operational issues tominimizedisruption andmaintaincustomer satisfaction Coordinate ...

private sectors. Job Description 4 Month Contract With A Local Authority Job Purpose We are seeking an experienced Programme Manager to lead and coordinate service systems transition activity within a designated portfolio as part of the Local Government Reorganisation (LGR) programme. The postholder will be responsible for ensuring service … across services, IT and Data teams, suppliers, subject matter experts, and programme stakeholders, you will provide strong programme leadership, manage complex dependencies, and ensure delivery remains aligned with agreed milestones and governance requirements. You will lead multidisciplinary teams within a matrix environment, without direct line management responsibility, bringing together ...

Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

Service Delivery Engineer We’re looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you’ll take ownership of service performance, reliability, and continuous improvement across customer environments. … customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You’ll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets ...

Leonardo UK is seeking a Service Delivery Manager to own delivery, maintenance and improvement of platform and systems engineering solutions supporting defence, government and public sector services. The role blends hybrid working with on-site collaboration to ensure close teamwork with the wider group and customers. … will coordinate service onboarding, monitor performance and manage escalations while aligning with cyber and security requirements and governance frameworks. #J-18808-Ljbffr ...

throughout the sales process, from initial discovery and solution design through to proposal, presentation and handover into delivery. Working closely with customers, account managers, service delivery teams, engineers and technology partners, you will translate business requirements into practical, commercially sound managed network solutions. You will help … customer workshops and demonstrations where required. Maintain accurate technical records and sales documentation within agreed systems and processes. Provide a thorough handover to project, service delivery and operational teams following a successful sale. Keep up to date with networking technologies, vendor roadmaps and emerging customer needs. Contribute ...

strategic and operational leadership across Digital Division, helping to shape and deliver the organisation's Digital, Data and ICT ambitions while ensuring the effective delivery of critical digital services. The Role The Interim Digital Division COO will lead the operational management of the Digital Division, providing leadership across digital … service delivery, technology operations, governance, financial management, programmes and people leadership. The role carries accountability for significant revenue and capital budgets, strategic supplier relationships, digital transformation programmes and the delivery of technology services that support policing across Scotland. Working closely with the CDIO, Police Scotland colleagues ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management team. ...