76 to 100 of 498 Service Delivery Jobs in the UK excluding London

team of IT specialists responsible for delivering and supporting services across Microsoft Dynamics 365 and Power Platform . You'll ensure high-quality service delivery, manage resources effectively, and collaborate with stakeholders across the organisation to meet evolving business needs. Key Responsibilities Lead, manage and develop a team … technical specialists Oversee delivery and support of D365 and Power Apps services Ensure services meet ITIL best practices and agreed service levels Manage workloads, priorities, and cross-team dependencies Maintain compliance with architectural and security standards Build strong relationships with stakeholders, suppliers, and service owners Drive continuous ...

title: Off Site Operations Delivery Lead Job Type: Contract Start date: Immediate Duration: Up to Dec 2026 (Extension possible beyond this) Pay rate: Up to £275 per day PAYE, Umbrella options available Location: Hinkley Point Hours of work: 40 hours per week, 5 days The Off-Site Delivery Lead reports directly to the Construction Support Services Passenger Transport Service Manager for the delivery and maintenance of HPC's Associated Development Sites and Parking Allocation and enforcement, encompassing Park and Rides, Passenger Transport Operations, Parking and Fly-Parking administration and control. They will Deputise ...

Service Transition Analyst (Contract) Location: South West (Hybrid Aztec West/Bridgwater) Day Rate: £525 per day Inside ir35 Contract Type: Contract Duration: 6 Months Overview We are seeking an experienced Service Transition Analyst to lead and support the design, transition, and continuous improvement of IT services within … changed services are delivered into operations effectively, meeting business needs, compliance requirements, and cost expectations. You will act as a key interface between project delivery teams and IT operations, ensuring that all service introduction activities are completed to a high standard and aligned with best practice. Key Responsibilities ...

Role: Service Desk Manager Location: Blackburn (Hybrid Working) Salary: £45,000 (depending on experience) A growing Managed Service Provider based in Blackburn is looking to bring on an experienced Service Desk Manager to lead and develop their technical support team. This is a fantastic opportunity for someone … with strong leadership skills and a background in IT support environments to take ownership of a busy service desk and drive service excellence. You’ll be responsible for overseeing the day-to-day operations of the support team, ensuring tickets are managed effectively, service levels are maintained ...

Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutions We're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous … support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency. The Role: * Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved * Act as the first ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

This role is critical in ensuring the effective storage, management, and lifecycle control of Trust IT equipment, while delivering a consistently high level of service in line with agreed policies, procedures, and service level agreements. Key Responsibilities Provide day-to-day support for Stores Department services, ensuring adherence … policies, procedures, and service standards. Deliver excellent customer service by ensuring processes are followed and service requirements are consistently met. Report incidents and service issues to line management promptly to ensure SLAs are achieved. Support the safe storage, movement, and delivery of IT equipment, working ...

summary We currently have an exciting opportunity for a permanent IT Operations Engineer in the Service Delivery Operations Team, based at Jubilee Court, St Helens. The principal role of an IT Operations Engineer will be to provide first and second-line telephone-based support to customers across … provided. Customer care skills are an extremely important factor to the role. This role offers an excellent opportunity to join a large IT service (150+ staff) that will offer opportunities for career progression to the right candidates. Main duties of the job Mid Mersey Digital Alliance provides support ...

This role will play a key part in contributing to projects, objectives, and wider organisational goals. Key Responsibilities * Own the digital vision, roadmap and delivery plan for the GBE Local Platform, aligning priorities to GBE Local objectives and user needs * Lead discovery and design work to define user journeys … service requirements and functional specifications, and translate them into actionable delivery backlogs * Oversee development and maintenance of the Platform, including the selection, configuration and integration of bespoke components and off-the-shelf tools * Establish and maintain technical and service standards (including accessibility, privacy, security, and performance), working ...

hours per week. (Flexible working options available). Huntingdon - Hybrid Make every drop of your potential count! We're looking for a Junior Agile Delivery Manager (Operations) to support our multi-functional Application Support Team in delivering high-quality services. This high performing team consist of 3 main skills … Application Support and Data Engineers, Spatial Engineers and Application Development Engineers which manage service desks, data translations and maintenance updates together with developing low-code solutions for both internal departments and external clients. Sitting within TIDE Services, this role is an excellent opportunity for someone early in their delivery ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely … face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. ...

Deadline: 5 April 2026 Department: Corporate Services Employment Type: Fixed Term - Full Time Location: Edinburgh - Hybrid Compensation: Grade M2 £77,700 - £90,759. Civil Service Pension. Flexible Working Hours. Hybrid Working. Description To provide strategic leadership for the Scottish Funding Council’s (SFC) data and digital services function, owning … services, ensuring SFC’s data and digital capability delivers measurable value, supports evidence‐based decision making, and evolves in line with Scotland’s public service agenda. Key Responsibilities Set and own the strategic direction for SFC’s data and digital services, acting as the senior product owner ...

Role: Service Desk Team Leader Location: Horsham Salary: £35,000 – £40,000 (depending on experience) A well-established IT services provider is looking to appoint a Service Desk Team Leader to join its growing support function. This is a split role, combining hands-on technical delivery with … team leadership responsibilities across a busy, customer-focused service desk. You’ll be working within one of two service desk teams, each led by a Team Leader, ensuring smooth day-to-day operations while maintaining high standards of service and technical delivery. The Role This position blends ...

Senior Network Service Lead 2-year FTC £60,000-£67,000 + Excellent Benefits Bristol - Hybrid working (2/3 Days Onsite) A major technology transformation programme is underway, and we're looking for an Senior Network Service Lead to play a pivotal role in delivering a modern … secure, and resilient enterprise network across multiple sites. Senior Network Service Lead - The Opportunity You will lead the successful delivery, transition, and ongoing assurance of a major Modern Network Programme. Working at the intersection of project delivery and operational services, you'll ensure the new network platform ...

oversee the governance of best practice frameworks, ensuring timely root cause analysis and preventative actions, while leading a collaborative team and influencing service delivery across a multi-vendor landscape. This is an opportunity to create tangible improvements in IT service stability, shaping strategies alongside internal and external … stakeholders, and delivering long-term value to the business. What You'll Bring: Solid experience in a management role within IT service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service ...

razorblue role: We are looking for a Service Delivery Team Leader to join our growing team of like-minded people. You will champion a client-centric mindset within your team and be dedicated to driving continuous service improvement. Providing an environment that empowers your team to excel … encompass: Manage a client support team in investigating issues, resolving requests, documenting incidents, adhering to SLAs, and ensuring excellent service. Direct line management of service desk staff including performance reviews, training, scheduling, and mentoring. Recruit and interview new hires. Monitor support delivery KPIs like response times, issue resolution ...

Service Delivery Consultant. Leeds Were looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where youll take ownership of service performance, reliability, and continuous improvement across customer environments. Youll … customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What Youll Be Doing: Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets ...

step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring … high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am – 5:30pm hours with hybrid working available ...

seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles …/Six Sigma methodologies Optimise workflows and introduce automation to improve efficiency Lead and develop high-performing facilitation and admin teams Tools & Environment ServiceNow (service management) MS365 (SharePoint, Teams, Excel) Power BI (dashboards & reporting) Jira/Confluence (workflow & knowledge management) Structured governance frameworks and automation tooling Experience Required Service ...

complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. … sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role ...

organisation relies on secure, reliable, and forward-thinking digital services. As the organisation continues to grow and evolve, technology will be central to improving service delivery, enhancing user experience, and enabling long-term impact. A real opportunity to drive technology that will help save lives. Be Involved with … roadmap covering systems, infrastructure, and digital services Operational Excellence Oversee day-to-day ICT operations, ensuring high availability, performance, and user satisfaction Lead IT service management, monitoring performance and driving continuous improvement Ensure systems and services meet the needs of staff, volunteers, and stakeholders Digital Transformation Drive innovation through ...

team as an ICT Officer (Business Relationships). In this role, you will support the ICT Business Relationship Managers in ensuring strong alignment between service departments and ICT, contributing to effective technology planning, improved service delivery, and meaningful stakeholder engagement. In this role you will … trusted advisor and strategic partner to service areas. You will help drive innovation, improve service delivery and ensure that technology investments deliver measurable value. You will work closely with ICT colleagues and other stakeholders to ensure ICT solutions are fit for purpose, scalable and aligned with best ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

sector to recruit a NOC Engineer . This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining … improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives ...

business development and client teams from early in the sales cycle, helping shape deals before they reach the contract stage and staying close to delivery to manage risk as programmes evolve. We are looking for someone who is as comfortable contributing to a commercial proposal as they are redlining … senior leadership and project teams on contractual risks, obligations and opportunities • Advising on intellectual property matters, including IP ownership, licensing and confidentiality in service delivery contracts • Supporting the full contract lifecycle—from pre-engagement through to post-project delivery and dispute resolution • Developing and maintaining contract templates ...