76 to 100 of 461 Service Delivery Jobs in the UK excluding London

role focused on delivering stable, reliable, and secure technology services rather than defining enterprise-wide technology strategy. You'll lead a talented team, drive service excellence, and ensure the organisation's core platforms continue to support business-critical operations. The Role As Head of Platforms, you'll take ownership … Microsoft-centric technology estate with a strong focus on Microsoft Azure cloud services. You'll be responsible for driving operational improvements, strengthening governance, enhancing service delivery, and building a high-performing culture across the function. Key Responsibilities. Lead and develop infrastructure, cloud, network and platform teams Manage ...

role focused on delivering stable, reliable, and secure technology services rather than defining enterprise-wide technology strategy. You'll lead a talented team, drive service excellence, and ensure the organisation's core platforms continue to support business-critical operations. The Role As Head of Platforms, you'll take ownership … Microsoft-centric technology estate with a strong focus on Microsoft Azure cloud services. You'll be responsible for driving operational improvements, strengthening governance, enhancing service delivery, and building a high-performing culture across the function. Key Responsibilities * Lead and develop infrastructure, cloud, network and platform teams. * Manage ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team across … diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed ...

trusted to lead supplier conversations, challenge performance constructively and bring the right people together when issues need resolving. Alongside managing day-to-day delivery, youll identify opportunities to improve services, increase efficiency and make better use of automation and AI. What youll be doing: Taking ownership of supplier … partner performance across an account or portfolio of accounts. Monitoring delivery against contractual obligations, SLAs, KPIs and customer commitments. Chairing regular operational service reviews with suppliers and agreeing clear improvement actions. Acting as the primary operational escalation point for supplier performance issues, service failures and customer-impacting ...

thousands of registered professionals. Reporting to the Director of Corporate Services and Infrastructure, you'll be responsible for technology strategy, cyber security, ICT operations, service delivery and digital transformation, working closely with senior stakeholders to shape the organisation's technology roadmap. Key Responsibilities: Develop and deliver the organisation … technology strategy, architecture and roadmap. Lead cyber security, technology risk management, business continuity and disaster recovery. Oversee ICT operations and service delivery, ensuring reliable, secure and effective services. Provide technical leadership across organisation-wide technology and digital transformation projects. Establish governance for the responsible adoption ...

thousands of registered professionals. Reporting to the Director of Corporate Services and Infrastructure, you'll be responsible for technology strategy, cyber security, ICT operations, service delivery and digital transformation, working closely with senior stakeholders to shape the organisation's technology roadmap. Key Responsibilities: Develop and deliver the organisation … technology strategy, architecture and roadmap. Lead cyber security, technology risk management, business continuity and disaster recovery. Oversee ICT operations and service delivery, ensuring reliable, secure and effective services. Provide technical leadership across organisation-wide technology and digital transformation projects. Establish governance for the responsible adoption ...

engineering services are secure, resilient, scalable, cost-effective and aligned to business strategy. The role enables business agility through cloud adoption, automation, secure software delivery, platform engineering and the migration and modernisation of Operating Company technology estates. It works in partnership with Enterprise Architecture, Cyber Security, Product Engineering, Service Delivery and the FinOps Lead to define standards, manage risk and optimise cloud run costs. A key part of the role is ownership of strategic engagement with Cloud Service Providers, Managed Service Partners, systems integrators and specialist third-party partners, ensuring that services, roadmaps, commercials ...

things done. The Role at a Glance Operations Manager Windsor, Berkshire with Hybrid Flex (subject successful onboarding) £35,000 £40,000 Service Operations: Engineer Scheduling | Client Coordination | Job Tracking | Resource Planning Business Support: Purchasing | Suppliers | Invoicing | Renewals | Office Administration Director Support: Diary Management | Correspondence | Priorities | Follow-Ups Keep … plenty of moving parts, where being organised, resourceful and able to think on your feet really matters. Where You'll Make an Impact Engineer & Service Coordination Managing engineers' diaries, site visits and daily schedules Coordinating client requests and allocating work to the appropriate engineers Rearranging schedules quickly when urgent ...

Opportunity An ambitious and growing business is seeking a Head of IT Service & Support to shape, modernise and lead its IT support function during a significant period of growth and change. This is a rare opportunity to join a business that is investing heavily in its technology capability, operating … model and employee experience. With strong backing from senior leadership, you will have the platform, autonomy and support to build a modern, high-performing service function that can scale with the organisation's future ambitions. This is not a role focused on maintaining the status quo. Instead, you will ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational … play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project and product teams, within DDaT and across the wider organisation, to coordinate the service acceptance ...

performing IT support function Rochdale Boroughwide Housing is looking for an experienced and customer-focused IT Support Manager to lead the day-to-day delivery of our IT Service Desk. This is an excellent opportunity for a hands-on IT professional who combines strong technical knowledge with … passion for service excellence, continuous improvement, and team development. This is a full-time, permanent position based in Rochdale, therefore it is essential you are currently located within a reasonable commutable distance of Rochdale. We offer a flexible Smart Working approach, giving you the freedom to work where ...

customer success, acting as trusted technical advisors who help customers overcome challenges, maximise the value of our platforms and ensure a consistently high-quality service experience. Job Description Key Responsibilities Apply deep knowledge of CTS services and customer integrations to investigate, troubleshoot and resolve complex or high-priority incidents … from support cases and contribute to the continuous improvement of team documentation, knowledge bases and operational processes. Highlight recurring customer issues, product gaps and service deficiencies to Service Delivery, Product Management and Engineering teams to drive product and platform improvements. Lead and support operational readiness activities ...

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, produce … actionable insights and influence strategic decisions across the universitys technology landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high-quality, reliable digital services for staff and students. This role is ideal for a proactive, data-driven professional ...

Service Operations Manager - SC Cleared We are seeking an experienced Service Operations Manager to take ownership of day-to-day service management across a complex, multi-supplier IT environment. This is a key operational role, responsible for ensuring services are delivered effectively, consistently and to a high … standard. You will work across Service Desk, End User Compute, technical teams and suppliers, driving strong service performance, governance and continuous improvement. What you'll be doing Lead daily and weekly operational governance across IT service management activities. Coordinate Service Desk, End User Compute, regional teams ...

Service Operations Manager - SC Cleared We are seeking an experienced Service Operations Manager to take ownership of day-to-day service management across a complex, multi-supplier IT environment. This is a key operational role, responsible for ensuring services are delivered effectively, consistently and to a high … standard. You will work across Service Desk, End User Compute, technical teams and suppliers, driving strong service performance, governance and continuous improvement. What you'll be doing Lead daily and weekly operational governance across IT service management activities. Coordinate Service Desk, End User Compute, regional teams ...

ServiceNow, Chatbot and ops excellence experience to join the team for an initital 6-month contract. Experience Experience across project and programme management and service delivery, including delivering AI-enabled, digital or technology transformation services Operational Excellence experience Ability to articulate and document technology operations in detail Experience … knowledge of end-to-end technology programme delivery, including recognised project methodologies (e.g. Agile/Scrum, PRINCE2 or PMP), service management, budgeting and people management, ideally spanning AI, data and cloud platforms Experience with ServiceNow and Moveworks is highly desirable. Ability to enable changes in operational processes ...

looking for the opportunity to build your own pipeline, secure new logos, and join a global organisation with a strong reputation across IT support, service desk and service management solutions? This is an excellent opportunity to join a market-leading IT services organisation in a predominantly new-business … building lasting relationships with senior decision-makers and managing the sales process from initial engagement through to close. Working closely with technical and service delivery teams, you'll develop tailored solutions centred around outsourced Service Desk, IT Support and End User Support services. Following successful onboarding ...

established, technology-led business. This is a hands-on role combining advanced IT support, endpoint management, cloud application administration, identity and access management, service management and workplace technology. You will act as an escalation point for complex technical issues, take ownership of the device lifecycle and work closely with … administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. IT Support and Service Delivery Act as an escalation point for complex incidents and service requests, taking ownership through to resolution within agreed SLAs. Triage, prioritise ...

Service Engineer Are you an experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills … road per week). COMMUTABLE LOCATIONS: Bedford, Corby, Kettering, Daventry, Bletchley, Wellingborough, Newport Pagnell, Rushden, Northampton, Milton Keynes, Aylesbury, Buckingham, Luton, Biggleswade As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing ...