426 to 450 of 2,373 Service Delivery Jobs in the UK

Tech Operations Leader: Service Delivery & Resilience

Location
City of Westminster, England, United Kingdom
Bank, based in Mayfair, London, seeks a Head of Technology Operations & Service Delivery to oversee service performance, resilience and cloud and infrastructure. You will lead IT service management, supplier governance and incident leadership while driving automation and AI-enabled improvements for customers and colleagues. The role ...

Senior Service Delivery Lead, CaaS & Customer Growth

Location
Metropolitan Borough of Solihull, England, United Kingdom
Convergence Group in Solihull is seeking a Service Delivery Manager to ensure our customers receive outstanding service in the Connectivity as a Service era. You will act as the voice of the customer, lead service performance reviews, manage escalations, and work with sales, delivery ...

Service Desk & Digital Support Analyst

Location
Lancashire, England, United Kingdom
Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

Virtual Chief Information Officer (vCIO)

Location
Newcastle upon Tyne, England, United Kingdom
were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

Service Delivery Manager

Hiring Organisation
Sellick Partnership
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients click apply for full job details ...

Treasury Systems Support Manager

Location
Greater London, England, United Kingdom
Treasury Systems Support Manager The Treasury Systems Support Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors. The role aligns closely to a Technical … systems experience Experience managing support teams and vendors Strong understanding of Treasury operations Experience with SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform Governance Ensures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance ...

Network Provisioning Engineer

Location
Nottingham, England, United Kingdom
businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. The Network Provisioning Engineer is responsible … services, perform all testing and documentation of the results of the turn-up. Job Scope/Supervision: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. ...

Executive Service Delivery Director

Location
Fareham, England, United Kingdom
Aquila ATMS is seeking a Service Delivery Director on a permanent basis. You will join the executive team to oversee delivery of contractual commitments, service levels and operational performance, while guiding a large, dispersed engineering and service workforce. The role emphasizes strategic planning, risk management ...

IT Operations Manager – Global Infrastructure (Network, Cloud/Server/IAM & DBA)

Location
Greater London, England, United Kingdom
bringing together diverse teams across the business. What will this role achieve? The IT Operations Manager is accountable for the day-to-day operational delivery of global IT infrastructure services across five regions, ensuring stable, secure and high‐performing Network, Cloud/Server and Database Administration (DBA) services. … role leads through strong service management, technical aptitude and vendor governance, coordinating multiple third‐party partners to meet agreed SLA/XLA commitments, drive continuous improvement and manage operational risk and managing delivery via 3rd‐party service partners. What will be your key deliverables? Operational Service ...

Service Delivery & Customer Experience Lead

Location
Greater London, England, United Kingdom
Methods Business and Digital Technology in London is seeking a Delivery Manager to oversee IT service delivery for designated Customers in a hybrid role. You will own customer experience, manage service recovery, coordinate with account management and delivery teams, and drive continuous improvement across SLAs ...

Service Delivery Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide ...

Product Manager - Tech Delivery

Location
Chester, England, United Kingdom
Description: Job Title: Product Manager - Tech Delivery Corporate Title: Up to Senior Vice President Location: Chester At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering … financial-services domain awareness, and the ability to lead cross-functional teams through complex, regulated, high-availability connectivity outcomes. Business Partner Connectivity is a service-based external networks product that sits at the intersection of lines of business, network architecture and engineering, operations, governance, security, and service delivery. ...

IT Service Delivery Analyst

Hiring Organisation
Golding Homes
Location
Maidstone, Kent, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes … doing The successful candidate will join our IT & Data Team at an exciting time, as we look to adopt a proactive service partnering approach to engage with our customers, colleagues, and stakeholders. You will be working with the IT Infrastructure & Service Manager to provide outstanding focused IT solutions ...

Senior Application Engineer (Jira ITSM)

Hiring Organisation
Hackajob Ltd
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Azure Platform Engineer

Location
Greater London, England, United Kingdom
Applications and Security teams, the role will focus on foundational cloud setup, serverless components, core PaaS databases, platform health, security alignment and practical self-service infrastructure blueprints. A key objective of the assignment will be to create clear architecture, operational and best practice guides that enable internal development … build and deploy applications securely and efficiently, aligned with Forsters' information security baselines. While longer-term strategy includes modern CI/CD patterns and delivery pipelines, this role will primarily establish the Azure platform foundations and contribute to a pipeline roadmap that can be operationalised over time. Hours ...

VF3 VOIS Managed Service Operations Lead

Location
Newbury, England, United Kingdom
Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. About this Role We are seeking an experienced IT Managed Service Operations Lead to act as VOIS’s senior IT operations representative for key client stakeholders, including senior technology and operations leaders. Based in Newbury … will hold end-to-end accountability for the services delivered by IT Operations to Vodafone UK. You will oversee the committed transformation programme, monitor delivery against its objectives and financial parameters, and ensure platform stability and client satisfaction. This role combines strategic service leadership, operational governance, transformation delivery ...

Senior Application Engineer (Jira ITSM)

Location
Yeovil, England, United Kingdom
maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

SIAM Availability Analyst - Manchester

Hiring Organisation
Adecco
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£40000 - £42000/annum + Benefits
Availability Analyst - Manchester £40-42,000 + Benefits SIAM Availability Analyst you will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. Your role Own the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability … resilience requirements. Monitor, analyse, and report on service availability, identifying trends, risks, and opportunities for improvement. Drive proactive initiatives to reduce service downtime and improve service resilience. Work with suppliers to investigate availability issues and implement corrective and preventative actions. Manage availability governance, reviews, risk management activities ...

Service Delivery Leader — End-to-End PMO & NOC

Location
Banbury, England, United Kingdom
Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with … cross‐functional collaboration and a focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

Delivery Manager: IT Software Release & Service Delivery

Location
Nottingham, England, United Kingdom
Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery, producing ...

Presales Technical Consultant

Location
Wigan, England, United Kingdom
throughout the sales process, from initial discovery and solution design through to proposal, presentation and handover into delivery. Working closely with customers, account managers, service delivery teams, engineers and technology partners, you will translate business requirements into practical, commercially sound managed network solutions. You will help … customer workshops and demonstrations where required. Maintain accurate technical records and sales documentation within agreed systems and processes. Provide a thorough handover to project, service delivery and operational teams following a successful sale. Keep up to date with networking technologies, vendor roadmaps and emerging customer needs. Contribute ...

Technical Operations Manager at HMP Addiewell

Location
United Kingdom
Permanent Hours: 37.5 hours per week About the Role We’re looking for an experienced and customer-focused Technical Operations Manager to lead the delivery of secure, reliable and effective IT services at HMP Addiewell . You’ll manage the local IT function, supporting around 300 local customers … contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local IT team ...

Technical Operations Manager at HMP Addiewell

Location
Addiewell, Scotland, United Kingdom
Permanent Hours: 37.5 hours per week About the Role We’re looking for an experienced and customer-focused Technical Operations Manager to lead the delivery of secure, reliable and effective IT services at HMP Addiewell . You’ll manage the local IT function, supporting around 300 local customers … contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local IT team ...

Service Delivery Lead: ITIL‐Driven Incident & SLA Expert

Location
Cheadle, England, United Kingdom
Together in the UK is seeking a Service Delivery Manager to drive operational service within our Tech function. You will handle major incidents, service reviews with Tier 1 suppliers, and ensure SLA delivery while coordinating cross-functional stakeholders. You will also support IT Admin ...

Delivery and Programs Director - Enterprise

Location
Glasgow, Scotland, United Kingdom
Delivery and Programs Director - Enterprise Glasgow, Manchester or London (Hybrid) with some travel to client site. A bit about us At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. Our people are at the heart of everything … place to do it. What is the role responsible for? We’re looking for an experienced Enterprise Director to lead Gamma’s enterprise delivery organisation across program and project management, delivery operations, customer deployment and strategic portfolios. You’ll be accountable for delivering complex telecoms, IT and software ...