76 to 92 of 92 Service Management Jobs in the East of England

share a passion for food and live our entrepreneurial culture. We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense … portfolio of business-critical applications across Europe Coordinate incident and problem resolution with the Service Desk (L1), L3 experts and vendors Monitor performance, SLAs and KPIs, and drive root cause analysis and permanent fixes Change, release & transition to run Oversee production changes, patches and upgrades together with L3 teams ...

Windows and Linux environments. Support Production Environments Provide production support for WebLogic, WebSphere, and MQ, troubleshoot incidents, handle outages, and ensure compliance with agreed service levels. Manage Application Deployments and Availability Deploy and maintain applications on WebLogic, ensuring load balancing, high availability, failover, and reliable application performance. Configure Application … Linux environments. Middleware Upgrades and Migrations Proven experience managing middleware upgrades, migration projects, deployments, and patching activities across enterprise environments. Production Support and Incident Management Experience supporting production middleware environments, resolving critical incidents, handling outages, and meeting agreed SLAs. Application Deployment and Availability Knowledge of application deployments, load balancing ...

experience 2nd and 3rd Line Support Engineer to deal with customer issues. The role will include: Responsibilities To maintain a high degree of customer service for all support queries and adhere to all service management principles Provide telephone, remote and email support Diagnose and resolve hardware, software ...

Line engineers. Your role will involve assisting high profile user community, and daily contact with customers and stakeholders utilising the IT Service Management Toolset. This is an on-site office based role. Our purpose is to make the world more sustainable by building trust in society through innovation. … racking of physical serves with Customer DC and computer rooms. Update and maintain existing gold build images. Patching and upgrades of windows servers. Capacity Management Reporting & attending Bi‐Weekly Engineering meetings providing progress updates on outstanding tickets. Ensure server builds adhere to Fujitsu and Customer standards for all areas ...

across production, test and development environments Ensuring compliance with MoD and Government security standards Working closely with customer authorities, suppliers and internal stakeholders Supporting service operations within an ITIL‐based environment Driving continuous improvement across security and assurance activities What We're Looking For Proven experience performing SCIDA responsibilities … environments Security assurance and accreditation experience Knowledge of MoD security policies and compliance frameworks Experience supporting complex secure IT platforms and services Strong stakeholder management skills Ability to operate as a technical SME Experience working across multiple secure locations and environments ITIL knowledge and service management experience ...

standards in line with the audit plan approved by the AXA UK&I Audit Committee Maintaining a network of key business relationships with relevant management and staff across AXA UK&I Applying audit standards and methodology during audits, as well as providing ideas and input to the continuous improvement … such as CISA, CISM, ITIL are desirable Comprehensive experience in an audit or control function Excellent knowledge of established IT disciplines, such as security, service management, operational resilience and emerging technologies and trends Good understanding of data analytics techniques and tools Significant knowledge of audit practices and techniques ...

functions within GIS, which may include: Cybersecurity , helping to protect Computacenter's systems, data and customers through areas such as security governance, risk management, compliance, security operations and cyber resilience. Data & Analytics , turning information into meaningful insights, identifying trends and supporting data-led decision-making across the business. Delivery … technologies, improve business processes and deliver measurable outcomes. Platforms & Services , learning how critical digital services, including cloud, workplace technology, automation, testing, infrastructure and service management, are developed, operated and improved. Office of the CIO , gaining insight into how technology strategy, governance, performance, finance, business continuity and supplier partnerships ...

Associated British Foods Business Technology Services seeks a Head of Operational Excellence to lead service management, support operations and reliability across BTS. The role focuses on resilient, scalable technology services and a culture of continuous improvement. You will drive modern operational practices, lead incident management, and transform ...

Data Support Manager to lead the day-to-day support of our growing data platforms and reporting estate. The role combines people leadership, service management and technical understanding to build a proactive, scalable support function. You’ll oversee a team of Data Support Engineers, manage key partners ...

capability of our Microsoft Azure cloud estate. You will own day-to-day health across Azure PaaS and AKS, applying SRE principles and strong service management. The role is based in the UK with a hybrid setup from Bournemouth, Hitchin or Exeter, and involves defining standards, improving resilience ...

nights off rotation What you'll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle ...

nights off rotation What you'll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle ...

Seetec Group Ltd. in the United Kingdom is seeking a Halo Analyst to own Halo PSA configuration and service management for our IT Services team in Hockley, with hybrid working considered. You will administer HaloPSA, develop reports and dashboards, optimise workflows, and drive data quality and user adoption ...

implementation practices. What you’ll bring Proven experience with Siemens MES toolset, especially OpsCenter and Teamcenter. Strong understanding of software deployment lifecycle and configuration management including code management tools. Experience integrating MES with PLM and ERP systems, particularly Teamcenter Unified and SAP S/4HANA. Experience deploying … managing MES solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication and stakeholder engagement skills. This is not an exhaustive list ...

Associated British Foods BTS is seeking a Head of Operational Excellence in a hybrid London/Peterborough role. The mission is to lead service management, support operations and reliability practices across BTS to ensure resilient, scalable technology services and an outstanding user experience. You'll drive modern operational ...

achieving this through our mission to “treat core digital platform and services as code, automate everything, drive towards zero business impacting incidents and embrace service management.” The Senior Analyst Programmer role focuses on the analysis, support, maintenance, and development of company-wide web applications while adhering to structured best … services using WCF and Web API. Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022). Experience in Change and Incident Management environments with strict SLAs. Ability to coordinate application releases and ensure seamless implementation processes. Familiarity with both Agile and Waterfall project delivery methodologies. Hands ...

Location: Home Base with 1 day per week from the office About Us: We are an integrated team of internal system support and managed service engineers who all work towards ensuring exceptional levels of service to both internal and external clients. A business with a rich history … VMware vSphere management. Experience with Veeam Backup and Replication solutions. Proficiency in Microsoft SharePoint implementation and management. Familiarity with ticketing systems for IT service management. Experience in SAN and NAS maintenance. Knowledge of Juniper and Extreme Networks configuration. Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA ...