276 to 300 of 345 Service Management Jobs in London

role will be an initial 6 month contract paying between £750 - £850/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: Experienced SOC Manager * Strategic in nature, need … they're and where they are going. Effective in deploying resources * Demonstrated ability to lead and manage a team * In-depth knowledge of incident management processes * Proven experience delivering an effective security monitoring capability * Proven experience delivering threat intelligence and assessment * Proven experience operating cyber security solutions and tools ...

providing financial and operational support to the firm.As part of the IT and Development team you will be responsible for the day-to-day management and development of all IT systems supporting the business. This includes but is not limited to; end-user computing, networking, firewalling, cloud computing, software … repo management and support of in-house developed software.You will be driving initiatives within the IT team to help improve reliability, performance, and automation across all areas of infrastructure.This role covers a very broad range of IT systems and technology that you might not see elsewhere, and requires ...

SaaS) | 6-Month Contract | Inside IR35 We're supporting an innovative technology business that has developed a powerful SaaS platform designed to transform field-service diagnostics and repair operations. The product is built. Now they need an experienced commercial leader to take it to market. You'll define … create a scalable route to market. We're keen to hear from individuals with experience launching SaaS products into sectors such as: ✅ Field Service Management ✅ Automotive Diagnostics ✅ Manufacturing ✅ Engineering Services ✅ Industrial Technology ✅ Asset Maintenance & Repair 📍 UK-based (remote/flexible) 📅 Initial 6-month contract 💰 £700-£900/ ...

incident response and threat intelligence capabilities while shaping the future direction of the SOC. Working closely with internal stakeholders, external vendors and managed security service providers (MSSPs), you will play a key role in strengthening the organisation's cyber resilience. Essential Experience Proven experience as a SOC Manager … with the ability to develop and evolve SOC capabilities. Demonstrated experience leading and managing high-performing cyber security teams. Strong understanding of security incident management and response processes. Experience delivering and managing effective security monitoring capabilities. Proven experience in threat intelligence, threat assessment and cyber risk management. Hands ...

support, providing face-to-face, telephone, email, and remote assistance to users across the firm. Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft … Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise ...

deal shape, aiding the Deal Lead in building people, process, and technology operational models and costing. This role includes creating transition plans and service management layers in line with standard EY normative models to ensure successful delivery and client satisfaction.Your key responsibilitiesLeads end‐to‐end deal structuring … limited to Tax, Treasury, Consolidation, Revenue Assurance, Complex Regulatory compliance reporting etc. Supply Chain operations including but not limited to strategic sourcing, procurement, vendor management etc. Mobility and Payroll operations.Risk: Transform and operate risk and controls functions including enterprise risk, enterprise resilience, compliance, internal audit, and controls and protect ...

related technical field, or equivalent practical experience.5 years of experience in a customer-facing role driving technical implementations, cloud operations (e.g., launch planning, release management), or escalation management.Ability to travel up to 20% of the time, including onsite commitments with customers.Must possess an active Security Check (SC) UK security … cloud providers, specifically within the Public Sector or highly regulated industries.Experience with air-gapped or sovereign cloud solutions and the associated operational issues.Experience in service management (e.g. ITIL), with a focus on managing technical escalations and ensuring customer support health.Understanding of one or more technical domains: IT security ...

customer's technical owner for the service and the expert voice in the relationship. They quantify the customer's security maturity through the TAM Score framework, build and steer a defensible 12-month technical roadmap, and provide the depth of Microsoft Azure Sentinel/Defender XDR expertise needed … incident responseAbility to understand end-to-end customer environments (cloud, infrastructure, security stack)Experience with security tools (e.g. SIEM, EDR, SOAR, DLP, vulnerability management)Able to interpret and translate security metrics into clear risk-based narrativesProven ability to build and maintain 12-month technical roadmaps with quarterly focusStrong skills ...

network deployments adhere to global architecture standards and security requirements. Produce high‐ and low‐level network design documentation for office network deployments. Stakeholder & Project Management Partner with Real Estate, Workplace, GTSO Teams and senior IT leadership to plan and scope network requirements for new and changing office locations. Produce … Routing & Switching). Fortinet NSE 4‐7 (Network Security). Exposure to network automation tooling (Ansible, Python, NetBox). Experience with ITSM platforms (Jira Service Management, ServiceNow or similar). Experience with network monitoring tools (LogicMonitor, SolarWinds, Elasticsearch, Grafana, Splunk or Datadog). Familiarity with data centre networking ...

Sales Executive will oversee market success of ServiceNow's Moveworks products within our pubic sector clients. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.What … industry.7+ years knowledge on return on investment of specialty solutions area to lead solution winExperience as an AE, or in alternative sales/customer service roleExperience selling into the UK public sector is highly desirableUnderstanding of business sales processesTravel required: 30-50%Additional InformationWork PersonasWe approach our distributed world ...

infrastructure. PowerShell scripting or automation experience. Knowledge of backup technologies such as Veeam or Commvault. ITIL awareness or experience working within IT Service Management frameworks. What's on Offer Initial 6-month contract with potential extension. Opportunity to work on critical enterprise infrastructure within a leading global investment ...

DesirableCCNP/CCIE (Routing & Switching)Fortinet NSE 4-7 (Network Security)Exposure to network automation tooling (Ansible, Python, NetBox)Experience with ITSM platforms (Jira Service Management, ServiceNow or similar)Experience with network monitoring tools (LogicMonitor, SolarWinds, Elasticsearch, Grafana, Splunk or Datadog)Familiarity with data centre networking concepts ...

governance, automation and a consistent motivation to improve across a cloud-agnostic ecosystem. The Role Lead end-to-end platform delivery, operations, governance and service management. Define and execute platform strategy, road-maps and modernisation initiatives. Lead cross-functional teams across Data, Cloud, DevOps, and Engineering. Drive Agile delivery ...

company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists ...

recovery, operational resilience, and business continuity alignment into a cohesive framework. This includes leading the evolution of resilience capabilities in line with the IT Service Continuity Management (ITSCM) strategy, ensuring appropriate coverage of an expanded range of disruptive scenarios across Technology Services.Technology Resilience & Continuity LeadLondonPermanent, full time(hybrid … team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Reporting to Service Delivery and Operations Manager, you will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions, while meeting regulatory ...

ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAMAs part of SITA’s Heathrow Service Operations (Radio & Cellular) team, you will support the uninterrupted performance of mission-critical radio communications system infrastructure, subscribers and services, plus uninterrupted performance of Heathrow … support and maintenance for RFoF DAS infrastructure, and other related IT equipmentAct as a point of contact for customer support issues, resolving incidents and service requests in line with SLAs.Conduct local fault investigations, perform hardware repairs/replacements, and coordinate with resolver groups as needed.Collaborate with on-site interventions ...

deal shape, aiding the Deal Lead in building people, process, and technology operational models and costing. This role includes creating transition plans and service management layers in line with standard EY normative models to ensure successful delivery and client satisfaction. Your key responsibilities Leads end‐to‐end deal … limited to Tax, Treasury, Consolidation, Revenue Assurance, Complex Regulatory compliance reporting etc. Supply Chain operations including but not limited to strategic sourcing, procurement, vendor management etc. Mobility and Payroll operations. Risk: Transform and operate risk and controls functions including enterprise risk, enterprise resilience, compliance, internal audit, and controls ...

leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff … scale transformation programmes such as ERP, HR, Finance, Data, or Digital Modernisation initiatives.Ability to establish architecture principles, standards, governance, and decision-making frameworks.Strong stakeholder management and influencing skills, with the confidence to engage executives, business leaders, and delivery teams.A strategic mindset combined with the pragmatism to balance long-term ...

strong stakeholder collaboration. You will lead design, automation, and integration efforts while maintaining governance and security in sensitive environments, contributing to optimal IT service management outcomes. #J-18808-Ljbffr ...

Applications. Have excellent written and oral communication and presentation skills. Have structured project delivery methodologies. Relevant software development techniques and technologies. IT Service Management methodologies - (e.g. ITIL, COBIT). ...

while managing high-performing technical teams and engaging with senior business stakeholders. The Role You'll be responsible for: Leading platform delivery, operations and service management Driving platform modernisation, automation and scalability initiatives Establishing governance, engineering standards and best practices Ensuring platform reliability, performance and operational excellence Managing ...

opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding … supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability.The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal support ...

cyber risk across systems, services and data Lead security monitoring, incident investigation and response activities, ensuring threats are identified and addressed effectively Drive vulnerability management and security improvement initiatives, working with technical teams to prioritise and remediate risks Develop, maintain and enhance security policies, standards and operational procedures Support … documented, tracked and evidenced Requirements: Proven experience within cyber security, information security, technology risk or a related discipline Strong understanding of security governance, risk management and operational security practices Experience working within cloud-based and modern technology environments Knowledge of data protection, compliance and security assurance principles Experience assessing ...

training, and adoption planning.Work closely with Change Managers, Business Analysts, and Operational Leaders to embed new ways of working.Consider support models, operating procedures, and service management implications when defining transformation approaches.Ensure technology decisions are aligned with business outcomes and end-user needs.Delivery LeadershipLead multidisciplinary teams including architects, consultants … distributed application environments.Demonstrated ability to engage and influence senior executive stakeholders.Experience developing transformation business cases, roadmaps, and operating models.Strong understanding of programme governance, risk management, and delivery methodologies.Experience leading business change activities associated with technology transformation.Desired Technical BackgroundExperience in several of the following areas:Application ModernisationCloud Migration (Azure ...

Request, SLA).Experience in troubleshooting flow executions, integration failures, trigger logic, and data mapping issues.Experience as an L3 OSS Support Engineer or OSS Operations & Service Assurance Lead, with a deep understanding of operational challenges and automation opportunities.Preferred CertificationsServiceNow Micro-Certification – Flow Designer.ServiceNow Micro-Certification – Integration Hub.ServiceNow Certified Application Developer … .Certified Implementation Specialist – IT Service Management (CIS-ITSM).ITIL 4 Foundation.If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique experience could be just what we need.Make it real - what does it mean for you Open access ...