726 to 750 of 1,011 ServiceNow Jobs in England

Desktop Support Analyst - Professional Services, ServiceNow, Microsoft 365 £260 per day (Inside IR35) London/Fully onsite 3 months I am currently working with a high-profile client who urgently requires a Desktop Support Analyst to provide first and second-line support within a busy, customer-focused professional services environment. … Exchange Online. Experience with Entra ID, Active Directory, MFA and Microsoft Intune. Knowledge of macOS, iOS and multifunction printing solutions. Experience using ServiceNow for ticket, knowledge and asset management. Strong troubleshooting, communication and customer service skills. Experience supporting laptops, mobile devices and meeting room technology. Desirable Skills: Experience with iManage ...

ITIL v3/v4 and IT Service Management processes. Experience managing Change Advisory Boards (CAB), Emergency CABs and change approval workflows. Practical experience with ServiceNow Change Management or comparable ITSM platforms. Strong knowledge of change risk assessment, impact analysis, change scheduling and governance. Understanding of Incident Management, Problem Management, Release … Experience with cloud, infrastructure, application deployment and DevOps change processes. - Familiarity with Agile delivery environments and CI/CD pipelines. - Experience with change automation, ServiceNow reporting and KPI dashboards. - Knowledge of audit controls, operational risk and regulatory compliance. ...

tools, and other monitoring platforms; gather evidence, review logs, coordinate containment, and document findings through resolution. Manage security incidents, approvals, and service requests in ServiceNow; maintain queue health, ensure timely triage, resolve complex escalations, and provide clear stakeholder communication. Manage the security mailbox independently; investigate user-reported security concerns, coordinate … assess urgent alerts and incidents, initiate containment or escalation procedures, engage appropriate stakeholders, and maintain clear incident handoffs. Key Deliverables Security alerts, incidents, and ServiceNow requests resolved and documented within defined service‐level targets. Zscaler, email‐security, identity‐security, and Microsoft security‐platform configurations maintained in accordance with approved standards ...

consultants to develop new propositions, accelerators and best practices in next-generation Service Management and AI-enabled operations. Work with leading ITSM platforms (e.g. ServiceNow, BMC Helix, Jira Service Management) to support the design and delivery of modern service management solutions. About the Candidate: 3-5 years of experience … language. Strong analytical and problem-solving skills, with experience supporting business cases, benefits realisation or technology value management. Exposure to ITSM platforms such as ServiceNow, BMC Helix or Jira Service Management and to Service Management transformation or operating model design. Experience in or familiarity with AI, AIOps, intelligent automation ...

local contact for urgent production, warehouse and industrial IT hardware incidents. Record incidents, requests, actions and technical information accurately within the ITIL-based ServiceNow environment. Support IT projects and deployments through local device rollouts and "hands and eyes" assistance for specialist technical teams and suppliers. Followsecurity policies, technical standards, change … diagnose industrial hardware issues and recognise when escalation to infrastructure, application, network or security specialists is required. Experience using a Service Desk platform, preferably ServiceNow, and working within ITIL-based processes. Strong organisational, customer-service and communication skills, with the ability to work independently and collaborate with remote teams ...

exciting environment with significant exposure to senior stakeholders, workplace technology, and high-profile events. Your main responsibilities include: IT Excellence and Support : Manage ServiceNow incidents and requests while delivering best-in-class desk-side and remote support through chat, phone, email and remote access tools. Own the local onboarding experience … strongly preferred. Excellent knowledge of Windows 11 and experience in using the following solutions: Active Directory, Azure, Intune, MS Teams, MS SharePoint, MS OneDrive, ServiceNow & Conditional Access. Experience in remote support, corporate video conferencing (MS‐Teams, Zoom), and corporate events IT/AV Setup & Support. A strong commitment to customer ...

keep them informed so they never need to chase, and follow up to confirm issues are fixed • Resolve incidents and requests within SLA through ServiceNow – remotely first, with a focus on first-time resolution (FTR) • Record tickets accurately against the Business Service Service Offering CI model, and escalate with … cause of repeat issues and fix them for good, contributing to Problem Management and improvement sprints • Shift work left: write and maintain clear ServiceNow knowledge articles and how-to guides, and turn recurring requests into self-service or automation • Use data – ticket trends, device health and colleague feedback – to suggest ...

optimise privileged access controls, including credential vaulting, session management, and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives, including SSO, MFA, and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops, and translate business needs … reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with ...

platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. • Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: • A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. • A CRM or ITSM analyst-developer who has run implementations from requirements through ...

Oversee data, automation, and AI architecture, including systems integration, network orchestration, governance, and automated change controls. Design and implement integrations using APIs, scripting, webhooks, ServiceNow, automation platforms, and AI‐enabled workflows. Establish modern engineering practices, including CI/CD, Infrastructure as Code, automated testing, and software‐defined network management. Mentor … across the network estate, e.g. Cisco Catalyst Center, Meraki Dashboard, Catalyst SD‐WAN Manager, Cisco ISE, Infoblox, F5, NetBrain and ThousandEyes. Systems integration with ServiceNow (ITSM, ITOM, Telecom Network Inventory, CMDB and scripted REST APIs) and CSDM‐aligned CMDB data, using REST APIs, webhooks and event‐driven workflows, bots ...

Laing O'Rourke is seeking a ServiceNow Platform Architect to define and evolve the platform architecture across ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Location options include Dartford, Manchester or Worksop, with collaboration across technology, delivery and business stakeholders. You will shape secure, scalable designs, translate requirements into ...

Laing O'Rourke is seeking a ServiceNow Platform Architect to define and evolve the platform architecture across ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Location options include Dartford, Manchester or Worksop, with collaboration across technology, delivery and business stakeholders. You will shape secure, scalable designs, translate requirements into ...

Laing O'Rourke is seeking a ServiceNow Platform Architect to define and evolve the platform architecture across ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Location options include Dartford, Manchester or Worksop, with collaboration across technology, delivery and business stakeholders. You will shape secure, scalable designs, translate requirements into ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join ...

integration patterns, and pipelines; own CMDB governance and quality outcomes; and partner across product and engineering to deliver resilient, controlled platforms. This role leads ServiceNow configuration management database (CMDB) and related configuration/data domains, establishing scalable integration and data consumption patterns that support horizontal scale and performance as data … hiring, developing, and recognizing talent. Preferred qualifications, capabilities, and skills Experience designing or operating large-scale enterprise data platforms or workflow platforms. Experience with ServiceNow or comparable enterprise software-as-a-service workflow platforms. Experience with Amazon Web Services (AWS) and modern cloud data architectures. Experience delivering horizontal scaling, platform ...

inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping … VulnDB, Centrix for Early Warning) to assess exploitability and exposure. Operate and tune vulnerability and detection tools (e.g., Tenable, Qualys, Rapid7, Wiz, Prisma Cloud, ServiceNow VR) across hybrid customer environments. Automate vulnerability scoring, detection correlation, and reporting pipelines using Python, PowerShell, REST APIs, or automation rules within AMS/VIPR. ...

depot, major incident management and consultancy; run monthly service reviews and hold partners to SLA. Resolver-group coordination: Coordinate across Technology business (M365, identity, ServiceNow), our Business IT (transitional infra/EUC) and application/network/3PL vendors under a clear RACI. ServiceNow continuity: Ensure our workflows, routing, ownership … reporting are built and maintained in ServiceNow (with Plat4mation) — a key Day 1 risk area. 3. End-User Computing & Workplace Device lifecycle: Manage the end-to-end device lifecycle (Windows/Surface, mobile, iPad) to our Surface standard — procurement, build, deployment, refresh and secure disposal — coordinating with asset partners ...

ServiceNow Developer Location: Hybrid, able to work from one of the client hubs across Manchester, Liverpool, Leeds, Bristol and more across midlands and North of England. Rate: £750 per day, inside IR35 Duration: Initial 9-month contract We are seeking an experienced ServiceNow Developer to support the ongoing development … enhancement of a large-scale ServiceNow environment. Working as part of an Agile delivery team, you will develop approved user stories, configure ServiceNow solutions and support changes throughout testing and release. You'll be expected to work within established platform standards and governance while proactively identifying technical debt, risks ...

Avacone is seeking a ServiceNow Developer to design, configure and maintain solutions on the ServiceNow platform. You will collaborate with architects, product owners, and stakeholders to translate requirements into reliable, secure implementations and deliver defined technical tasks independently while contributing to complex projects. The role requires practical ServiceNow experience, strong ...

# ServiceNow AI & Enterprise Automation Lead - Managing ConsultantGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 511396-en\_GB## **CAPGEMINI INVENT**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with … effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow AI driven transformation programmes and grow the Business Technology portfolio into our clients.As a Managing Consultant – AI & Enterprise Automation Transformation, you will play a key role ...

# ServiceNow AI & Enterprise Automation Lead - Managing ConsultantGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 511396-en\_GB## **CAPGEMINI INVENT**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with … effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow AI driven transformation programmes and grow the Business Technology portfolio into our clients.As a Managing Consultant – AI & Enterprise Automation Transformation, you will play a key role ...

# ServiceNow AI & Enterprise Automation Lead - Managing ConsultantGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 511396-en\_GB## **CAPGEMINI INVENT**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with … effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow AI driven transformation programmes and grow the Business Technology portfolio into our clients.As a Managing Consultant – AI & Enterprise Automation Transformation, you will play a key role ...

ITSM Project Manager (ServiceNow) - £70K - 12 months FTC - Cambridgeshire ServiceNow ITSM Project Manager Location: Cambridgeshire/Hybrid Type: 12 months FTC - circa £70,000 Exalto Consulting is supporting a global manufacturing organisation in the search for an experienced ServiceNow ITSM Project Manager to lead the delivery of strategic service management … international business. This is initially a 12 month FTC role paying up to £70,000 basic salary Key Responsibilities Lead the delivery of ServiceNow ITSM projects from initiation through to implementation and handover. Manage project scope, timelines, budgets, risks, and dependencies. Engage with business and technology stakeholders across multiple regions ...

Description: ServiceNow Sales Professional UK | Hybrid (London or Farnborough) | Enterprise Applications & Digital Transformation Shape the Future of Enterprise Transformation At DXC Technology, we're helping some of the world's largest organisations transform the way they work. As demand for ServiceNow-led transformation continues to accelerate, we're looking … high-performing ServiceNow Sales Professional to drive strategic growth across our UK and European business. This is an exceptional opportunity for an experienced enterprise sales professional who thrives on building executive relationships, shaping complex transformation programmes, and winning high-value opportunities. You'll work alongside industry-leading consultants, architects ...

ServiceNow Consultant, ITOM and Cloud Management A hands-on consultant to deliver ServiceNow ITOM and cloud provisioning with OneCloud for enterprise clients: Discovery, Service Mapping, Event Management and multi-cloud provisioning. Location London or remote (UK), with client travel Type Permanent or contract Posted 16 October 2026 You will join … Europe when a project needs it, typically a few days a month. What we need Four or more years on the ServiceNow platform, with hands-on ITOM or Cloud Management delivery. This is essential. The Certified Implementation Specialist for ITOM (Discovery, Service Mapping or Event Management) or Cloud Management. ...