Support Analyst Jobs in Central London

Support Analyst
London > Central London

The median Support Analyst salary in Central London is £50,000 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 60 103 111
Rank change year-on-year +43 +8 +46
Permanent jobs requiring a Support Analyst 111 86 143
As % of all permanent jobs advertised in Central London 4.38% 2.28% 2.70%
As % of the Job Titles category 4.82% 2.39% 2.81%
Number of salaries quoted 103 74 128
10th Percentile £36,400 £35,750 £30,000
25th Percentile £41,250 £36,813 £31,938
Median annual salary (50th Percentile) £50,000 £47,250 £42,000
Median % change year-on-year +5.82% +12.50% -3.45%
75th Percentile £65,000 £61,688 £57,813
90th Percentile £67,500 £91,750 £87,500
London median annual salary £50,000 £45,000 £41,500
% change year-on-year +11.11% +8.43% +3.75%

All Permanent IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 2,305 3,595 5,095
% of permanent jobs with a recognized job title 91.03% 95.16% 96.19%
Number of salaries quoted 1,638 2,829 4,254
10th Percentile £41,250 £40,000 £41,250
25th Percentile £52,500 £52,500 £55,000
Median annual salary (50th Percentile) £72,500 £72,500 £75,000
Median % change year-on-year - -3.33% +3.45%
75th Percentile £96,250 £95,000 £95,000
90th Percentile £120,000 £112,500 £111,250
London median annual salary £75,000 £70,000 £72,500
% change year-on-year +7.14% -3.45% +3.57%

Support Analyst
Job Vacancy Trend in Central London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Support Analyst in Central London

Support Analyst
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Support Analyst in Central London.

Salary trend for Support Analyst in Central London

Support Analyst
Salary Histogram in Central London

Salary distribution for jobs citing Support Analyst in Central London over the 6 months to 1 May 2025.

Salary histogram for Support Analyst in Central London

Support Analyst
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Central London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +40 95 £50,000 +5.26% 4
West End of London +3 2 £50,000 +21.95%
Southwark - 2 £50,116 -
Support Analyst
London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 1 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Support Analyst in the job title.

1 80 (72.07%) Windows
2 75 (67.57%) Microsoft
3 63 (56.76%) Social Skills
4 41 (36.94%) Law
5 38 (34.23%) Microsoft 365
6 37 (33.33%) Azure
6 37 (33.33%) Finance
6 37 (33.33%) Microsoft Office
7 36 (32.43%) SQL Server
8 34 (30.63%) SQL
8 34 (30.63%) Active Directory
9 30 (27.03%) Degree
9 30 (27.03%) Windows 10
10 29 (26.13%) Legal
11 28 (25.23%) ITIL
12 26 (23.42%) .NET
12 26 (23.42%) Video Conferencing
13 24 (21.62%) C#
14 23 (20.72%) Microsoft Exchange
15 22 (19.82%) PL/SQL
15 22 (19.82%) DB2
15 22 (19.82%) VB.NET
15 22 (19.82%) ITSM
15 22 (19.82%) SQL Server Reporting Services
15 22 (19.82%) SQL Server Integration Services
15 22 (19.82%) Legacy Applications
15 22 (19.82%) Customer-Centricity
15 22 (19.82%) Customer-Centric Approach
16 20 (18.02%) Microsoft Excel
17 19 (17.12%) Microsoft PowerPoint

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (20.72%) Microsoft Exchange
2 8 (7.21%) SharePoint
3 2 (1.80%) IIS
Applications
1 37 (33.33%) Microsoft Office
2 20 (18.02%) Microsoft Excel
3 19 (17.12%) Microsoft PowerPoint
4 2 (1.80%) Acrobat
5 1 (0.90%) MS Visio
Business Applications
1 3 (2.70%) Dynamics CRM
2 2 (1.80%) Dynamics AX
3 1 (0.90%) ION MarketView
3 1 (0.90%) NetSuite
3 1 (0.90%) PlanetPress Connect
Cloud Services
1 38 (34.23%) Microsoft 365
2 37 (33.33%) Azure
3 10 (9.01%) Entra ID
4 6 (5.41%) OneDrive
5 4 (3.60%) Nutanix
5 4 (3.60%) Power Platform
6 3 (2.70%) WhatsApp
7 2 (1.80%) Dynamics 365
8 1 (0.90%) iPaaS
Communications & Networking
1 6 (5.41%) DNS
1 6 (5.41%) LAN
1 6 (5.41%) WAN
2 5 (4.50%) DHCP
2 5 (4.50%) Firewall
3 4 (3.60%) Network Security
3 4 (3.60%) VLAN
4 3 (2.70%) TCP/IP
4 3 (2.70%) VoIP
5 2 (1.80%) Ethernet
5 2 (1.80%) Telnet
5 2 (1.80%) Wi-Fi
6 1 (0.90%) ADSL
6 1 (0.90%) Remote Desktop
Database & Business Intelligence
1 36 (32.43%) SQL Server
2 22 (19.82%) DB2
2 22 (19.82%) SQL Server Integration Services
2 22 (19.82%) SQL Server Reporting Services
3 3 (2.70%) Relational Database
4 1 (0.90%) Data Warehouse
Development Applications
1 3 (2.70%) Git
2 1 (0.90%) JIRA
2 1 (0.90%) SQL Server Management Studio (SSMS)
General
1 63 (56.76%) Social Skills
2 41 (36.94%) Law
3 37 (33.33%) Finance
4 29 (26.13%) Legal
5 15 (13.51%) Telecoms
6 12 (10.81%) Banking
7 9 (8.11%) Inclusion and Diversity
8 4 (3.60%) Analytical Skills
9 1 (0.90%) Fire and Rescue
9 1 (0.90%) Front Office
9 1 (0.90%) Retail
Libraries, Frameworks & Software Standards
1 26 (23.42%) .NET
2 3 (2.70%) FIX Protocol
3 1 (0.90%) FreeMarker
3 1 (0.90%) HTML
3 1 (0.90%) X-Windows
Miscellaneous
1 26 (23.42%) Video Conferencing
2 22 (19.82%) Legacy Applications
3 8 (7.21%) iPhone
4 7 (6.31%) Onboarding
5 6 (5.41%) Self-Motivation
6 4 (3.60%) Hedge funds
6 4 (3.60%) Reinsurance
7 3 (2.70%) Fixed Income
7 3 (2.70%) Mobile App
7 3 (2.70%) Reference Data
8 2 (1.80%) Enterprise Software
8 2 (1.80%) Equities
9 1 (0.90%) Data Centre
9 1 (0.90%) Derivative
9 1 (0.90%) Foreign Exchange (FX)
9 1 (0.90%) iPad
9 1 (0.90%) Management Information System
9 1 (0.90%) Renewable Energy
9 1 (0.90%) Smartphone
Operating Systems
1 80 (72.07%) Windows
2 30 (27.03%) Windows 10
3 9 (8.11%) Linux
4 7 (6.31%) Apple iOS
4 7 (6.31%) Unix
4 7 (6.31%) Windows Server
4 7 (6.31%) Windows Server 2012
5 3 (2.70%) Windows Server 2016
5 3 (2.70%) Windows Server 2019
6 2 (1.80%) Android
6 2 (1.80%) Red Hat Enterprise Linux
6 2 (1.80%) Rocky
6 2 (1.80%) Ubuntu
7 1 (0.90%) CentOS
7 1 (0.90%) Mac OS
Processes & Methodologies
1 28 (25.23%) ITIL
2 22 (19.82%) Customer-Centric Approach
2 22 (19.82%) Customer-Centricity
2 22 (19.82%) ITSM
3 19 (17.12%) Customer Service
4 18 (16.22%) Document Management
5 17 (15.32%) Mentoring
5 17 (15.32%) Problem-Solving
6 15 (13.51%) Data Management
7 8 (7.21%) CRM
8 7 (6.31%) Service Management
9 5 (4.50%) Collaborative Culture
10 4 (3.60%) Batch Processing
10 4 (3.60%) Change Management
10 4 (3.60%) Fintech
10 4 (3.60%) Service Delivery
10 4 (3.60%) User Acceptance Testing
10 4 (3.60%) User Experience
11 3 (2.70%) Continuous Improvement
11 3 (2.70%) Incident Management
Programming Languages
1 34 (30.63%) SQL
2 24 (21.62%) C#
3 22 (19.82%) PL/SQL
3 22 (19.82%) VB.NET
4 8 (7.21%) PowerShell
5 4 (3.60%) Java
5 4 (3.60%) T-SQL
6 3 (2.70%) Bash
6 3 (2.70%) Python
7 2 (1.80%) VB
Qualifications
1 30 (27.03%) Degree
2 15 (13.51%) A+ Certification
3 4 (3.60%) ITIL Foundation Certificate
4 3 (2.70%) Computer Science Degree
5 1 (0.90%) BPSS Clearance
5 1 (0.90%) MCP
5 1 (0.90%) MCTS
5 1 (0.90%) Microsoft Certification
Quality Assurance & Compliance
1 7 (6.31%) SLA
System Software
1 34 (30.63%) Active Directory
2 5 (4.50%) VMware Infrastructure
3 1 (0.90%) Hyper-V
3 1 (0.90%) Virtual Desktop
3 1 (0.90%) Virtual Servers
Systems Management
1 8 (7.21%) SCCM
2 7 (6.31%) Microsoft Intune
3 2 (1.80%) Grafana
4 1 (0.90%) Jamf Pro
Vendors
1 75 (67.57%) Microsoft
2 11 (9.91%) ServiceNow
3 10 (9.01%) VMware
4 8 (7.21%) iManage
5 7 (6.31%) Citrix
6 6 (5.41%) Intapp
7 5 (4.50%) Aderant
7 5 (4.50%) Guidewire
8 4 (3.60%) Oracle
9 3 (2.70%) Adobe
9 3 (2.70%) Atlassian
9 3 (2.70%) HP
10 2 (1.80%) Apple
10 2 (1.80%) Red Hat
11 1 (0.90%) Cisco
11 1 (0.90%) Dell
11 1 (0.90%) FNZ
11 1 (0.90%) ION Trading
11 1 (0.90%) Logitech
11 1 (0.90%) NetApp