Support Analyst Jobs in Central London

Support Analyst
London > Central London

The median Support Analyst salary in Central London is £47,500 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 106 105 150
Rank change year-on-year -1 +45 +2
Permanent jobs requiring a Support Analyst 88 140 161
As % of all permanent jobs advertised in Central London 2.34% 2.71% 1.97%
As % of the Job Titles category 2.46% 2.82% 2.06%
Number of salaries quoted 76 125 141
10th Percentile £35,750 £30,000 £27,500
25th Percentile £36,938 £32,000 £31,250
Median annual salary (50th Percentile) £47,500 £42,000 £42,500
Median % change year-on-year +13.10% -1.18% -5.56%
75th Percentile £65,625 £61,250 £62,500
90th Percentile £81,875 £87,500 £73,750
London median annual salary £45,000 £42,000 £38,500
% change year-on-year +7.14% +9.09% -9.41%

All Permanent IT Job Vacancies
Central London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 3,583 4,964 7,817
% of permanent jobs with a recognized job title 95.29% 95.96% 95.70%
Number of salaries quoted 2,788 4,128 6,426
10th Percentile £40,000 £41,250 £42,981
25th Percentile £51,750 £54,000 £55,000
Median annual salary (50th Percentile) £72,500 £74,000 £72,500
Median % change year-on-year -2.03% +2.07% +3.57%
75th Percentile £95,000 £95,000 £93,750
90th Percentile £112,500 £112,500 £108,750
London median annual salary £70,000 £72,500 £70,000
% change year-on-year -3.45% +3.57% -

Support Analyst
Job Vacancy Trend in Central London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Support Analyst in Central London

Support Analyst
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Support Analyst in Central London.

Salary trend for Support Analyst in Central London

Support Analyst
Salary Histogram in Central London

Salary distribution for jobs citing Support Analyst in Central London over the 6 months to 14 May 2024.

Salary histogram for Support Analyst in Central London

Support Analyst
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Central London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +5 82 £47,500 +13.10% 9
West End of London +11 2 £41,000 -39.26% 1
City of Westminster - 1 £42,500 -
Support Analyst
London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 14 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Support Analyst in the job title.

1 41 (46.59%) SQL
2 40 (45.45%) Windows
3 32 (36.36%) Microsoft
4 30 (34.09%) Social Skills
5 25 (28.41%) Finance
6 23 (26.14%) Law
7 22 (25.00%) Azure
7 22 (25.00%) Customer Service
8 20 (22.73%) Windows 10
8 20 (22.73%) ITIL
9 17 (19.32%) Microsoft Office
9 17 (19.32%) Active Directory
9 17 (19.32%) Microsoft 365
10 16 (18.18%) Analytical Skills
11 15 (17.05%) Video Conferencing
11 15 (17.05%) ITSM
11 15 (17.05%) Problem-Solving
12 14 (15.91%) Legal
13 11 (12.50%) SQL Server
14 10 (11.36%) Microsoft Exchange
15 9 (10.23%) T-SQL
15 9 (10.23%) VPN
15 9 (10.23%) Bloomberg
16 8 (9.09%) Front Office
16 8 (9.09%) iManage
17 7 (7.95%) Entra ID
17 7 (7.95%) Windows Server
17 7 (7.95%) Agile
17 7 (7.95%) SQL Server Reporting Services
17 7 (7.95%) .NET

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.36%) Microsoft Exchange
2 6 (6.82%) SharePoint
3 2 (2.27%) Exchange Server 2010
4 1 (1.14%) CMS
4 1 (1.14%) EPiServer
4 1 (1.14%) SharePoint 2013
Applications
1 17 (19.32%) Microsoft Office
2 6 (6.82%) Microsoft Excel
3 4 (4.55%) Microsoft PowerPoint
4 1 (1.14%) S-PLUS
Business Applications
1 5 (5.68%) Carpe Diem
2 2 (2.27%) Elite 3E
2 2 (2.27%) Endur
3 1 (1.14%) Dynamics CRM
Cloud Services
1 22 (25.00%) Azure
2 17 (19.32%) Microsoft 365
3 7 (7.95%) Entra ID
4 5 (5.68%) Power Platform
5 4 (4.55%) AWS
6 2 (2.27%) Azure DevOps
6 2 (2.27%) Azure Sentinel
6 2 (2.27%) WhatsApp
7 1 (1.14%) Azure AKS
7 1 (1.14%) Dynamics 365
7 1 (1.14%) GCP
7 1 (1.14%) IaaS
7 1 (1.14%) Mimecast
7 1 (1.14%) OneDrive
7 1 (1.14%) PaaS
Communications & Networking
1 9 (10.23%) VPN
2 5 (5.68%) TCP/IP
3 4 (4.55%) Skype
3 4 (4.55%) VoIP
4 3 (3.41%) Cisco IOS
4 3 (3.41%) WAN
5 2 (2.27%) DHCP
5 2 (2.27%) Firewall
5 2 (2.27%) PSTN
5 2 (2.27%) SD-WAN
6 1 (1.14%) 4G
6 1 (1.14%) DNS
6 1 (1.14%) Internet
6 1 (1.14%) Intranet
Database & Business Intelligence
1 11 (12.50%) SQL Server
2 7 (7.95%) SQL Server Reporting Services
3 6 (6.82%) MySQL
4 5 (5.68%) Power BI
4 5 (5.68%) SQL Server Integration Services
5 4 (4.55%) Oracle Reports
5 4 (4.55%) Relational Database
6 3 (3.41%) Data Warehouse
Development Applications
1 6 (6.82%) Eclipse
2 3 (3.41%) Visual Studio
3 2 (2.27%) JIRA
General
1 30 (34.09%) Social Skills
2 25 (28.41%) Finance
3 23 (26.14%) Law
4 16 (18.18%) Analytical Skills
5 14 (15.91%) Legal
6 8 (9.09%) Front Office
7 4 (4.55%) Telecoms
8 3 (3.41%) Back Office
8 3 (3.41%) Retail
9 2 (2.27%) Banking
9 2 (2.27%) Financial Institution
10 1 (1.14%) Investment Banking
10 1 (1.14%) Manufacturing
10 1 (1.14%) Marketing
10 1 (1.14%) Organisational Skills
10 1 (1.14%) Presentation Skills
Libraries, Frameworks & Software Standards
1 7 (7.95%) .NET
2 5 (5.68%) REST
2 5 (5.68%) Web Services
3 2 (2.27%) ASP.NET
3 2 (2.27%) CSS
3 2 (2.27%) HTML
4 1 (1.14%) JSON
4 1 (1.14%) SOAP
4 1 (1.14%) XML
4 1 (1.14%) XSLT
Miscellaneous
1 15 (17.05%) Video Conferencing
2 6 (6.82%) Foreign Exchange (FX)
3 4 (4.55%) Management Information System
4 3 (3.41%) Blackberry
5 2 (2.27%) Fat Client
5 2 (2.27%) Thin Client
6 1 (1.14%) CCTV
6 1 (1.14%) Hedge funds
6 1 (1.14%) iPad
6 1 (1.14%) iPhone
6 1 (1.14%) Product Ownership
6 1 (1.14%) Self-Motivation
6 1 (1.14%) Smartphone
6 1 (1.14%) SWIFT Messaging Network
Operating Systems
1 40 (45.45%) Windows
2 20 (22.73%) Windows 10
3 7 (7.95%) Windows Server
4 5 (5.68%) Linux
5 4 (4.55%) Apple iOS
5 4 (4.55%) Windows 7
6 3 (3.41%) Unix
6 3 (3.41%) Windows Server 2016
6 3 (3.41%) Windows Server 2019
7 2 (2.27%) Mac OS X
8 1 (1.14%) Mac OS
8 1 (1.14%) Red Hat Enterprise Linux
8 1 (1.14%) Windows Server 2003
Processes & Methodologies
1 22 (25.00%) Customer Service
2 20 (22.73%) ITIL
3 15 (17.05%) ITSM
3 15 (17.05%) Problem-Solving
4 7 (7.95%) Agile
5 6 (6.82%) Document Management
5 6 (6.82%) E-Commerce
5 6 (6.82%) Electronic Trading
5 6 (6.82%) Service Management
5 6 (6.82%) Straight-Through Processing
6 4 (4.55%) Business Intelligence
6 4 (4.55%) Collaborative Culture
6 4 (4.55%) Data Management
6 4 (4.55%) Line Management
6 4 (4.55%) Process Improvement
6 4 (4.55%) Statistics
6 4 (4.55%) Ticket Management
7 3 (3.41%) Continuous Improvement
7 3 (3.41%) DevOps
7 3 (3.41%) User Experience
Programming Languages
1 41 (46.59%) SQL
2 9 (10.23%) T-SQL
3 3 (3.41%) C#
3 3 (3.41%) Python
4 2 (2.27%) C
4 2 (2.27%) JavaScript
4 2 (2.27%) PL/SQL
5 1 (1.14%) PowerShell
5 1 (1.14%) XPath
Qualifications
1 6 (6.82%) Degree
2 4 (4.55%) A+ Certification
3 2 (2.27%) ITIL Foundation Certificate
4 1 (1.14%) Computer Science Degree
4 1 (1.14%) MCDST
4 1 (1.14%) MCP
4 1 (1.14%) MCSA
4 1 (1.14%) Microsoft Certification
Quality Assurance & Compliance
1 3 (3.41%) SLA
2 2 (2.27%) Data Quality
3 1 (1.14%) ISO 9001
3 1 (1.14%) ISO/IEC 27001
System Software
1 17 (19.32%) Active Directory
2 2 (2.27%) VMware Infrastructure
3 1 (1.14%) Virtual Desktop
Systems Management
1 6 (6.82%) Microsoft Intune
2 5 (5.68%) SCCM
3 4 (4.55%) AirWatch
4 2 (2.27%) Backup Exec
4 2 (2.27%) Jamf Pro
4 2 (2.27%) ZENworks
Vendors
1 32 (36.36%) Microsoft
2 9 (10.23%) Bloomberg
3 8 (9.09%) iManage
4 6 (6.82%) Cisco
4 6 (6.82%) FFastFill
4 6 (6.82%) Guidewire
4 6 (6.82%) Refinitiv
4 6 (6.82%) ServiceNow
5 5 (5.68%) Citrix
6 4 (4.55%) Oracle
7 3 (3.41%) Aderant
7 3 (3.41%) Apple
8 2 (2.27%) Avaya
8 2 (2.27%) OpenLink
8 2 (2.27%) Palo Alto
8 2 (2.27%) Salesforce
8 2 (2.27%) Symantec
8 2 (2.27%) Trayport
8 2 (2.27%) Veeam
8 2 (2.27%) VMware