Period
to 23 November 2017

The median annual salary for a Technical Support Engineer was £37,500 in advertised job vacancies in London during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
England > London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 758 753 734
Rank change year-on-year -5 -19 -13
Permanent jobs requiring a Technical Support Engineer 82 97 176
As % of all permanent IT jobs advertised in London 0.11% 0.13% 0.20%
As % of the Job Titles category 0.12% 0.13% 0.21%
Number of salaries quoted 80 84 166
London median annual salary £37,500 £34,500 £35,000
Median salary % change year-on-year +8.70% -1.43% +12.00%
10th Percentile £24,500 £26,000 £22,500
90th Percentile £52,625 £57,500 £50,625
England median annual salary £30,000 £30,000 £33,000
% change year-on-year - -9.09% +3.13%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70899 72968 85123
% of permanent IT jobs with a recognized job title 94.37% 95.97% 96.02%
Number of salaries quoted 55853 62987 72260
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,351 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

Technical Support Engineer
Job Vacancy Trend in London

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Technical Support Engineer in London

Technical Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in London.

Salary trend for Technical Support Engineer in London

Technical Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Technical Support Engineer in London over the 6 months to 23 November 2017.

Salary histogram for Technical Support Engineer in London

Technical Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the London region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +13 20 £46,250 +23.33% 2
West London +8 7 £37,500 +10.29%
South London +3 5 £32,500 -34.34%
North London +8 1 £27,500 -21.43%
East London -6 1 £24,000 -15.79%
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 23 November 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support Engineer in the job title.

1 50 (60.98%) Windows
2 34 (41.46%) Microsoft
3 30 (36.59%) Active Directory
4 29 (35.37%) Finance
5 26 (31.71%) Windows 7
6 25 (30.49%) Office 365
7 22 (26.83%) Linux
8 21 (25.61%) Windows 10
9 20 (24.39%) Windows Server
10 17 (20.73%) Windows Server 2012
10 17 (20.73%) ITIL
10 17 (20.73%) Cisco
11 16 (19.51%) Windows Server 2008
12 15 (18.29%) VMware
13 14 (17.07%) SQL
14 13 (15.85%) Microsoft Office
14 13 (15.85%) Amazon AWS
14 13 (15.85%) Degree
15 12 (14.63%) SCCM
15 12 (14.63%) MySQL
15 12 (14.63%) Microsoft Certification
15 12 (14.63%) MS Exchange
16 11 (13.41%) Citrix
16 11 (13.41%) SharePoint
16 11 (13.41%) SLA
17 10 (12.20%) Python
17 10 (12.20%) Java
17 10 (12.20%) Apple iOS
17 10 (12.20%) Skype for Business
17 10 (12.20%) Retail

Technical Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (14.63%) MS Exchange
2 11 (13.41%) SharePoint
3 10 (12.20%) Skype for Business
4 6 (7.32%) Alfresco
4 6 (7.32%) CMS
4 6 (7.32%) Drupal
4 6 (7.32%) Sitecore CMS
4 6 (7.32%) WordPress
5 3 (3.66%) Exchange Server 2010
5 3 (3.66%) IIS
6 2 (2.44%) Apache
6 2 (2.44%) Exchange Server 2003
6 2 (2.44%) nginx
6 2 (2.44%) Tomcat
7 1 (1.22%) Confluence
7 1 (1.22%) Exchange Server 2007
7 1 (1.22%) Exchange Server 2013
7 1 (1.22%) lighttpd
7 1 (1.22%) OpenStack
Applications
1 13 (15.85%) Microsoft Office
2 2 (2.44%) Maya
3 1 (1.22%) Microsoft Excel
Business Applications
1 1 (1.22%) Bloomberg TOMS
1 1 (1.22%) Eikon
1 1 (1.22%) MetaTrader
Cloud Services
1 25 (30.49%) Office 365
2 13 (15.85%) Amazon AWS
3 6 (7.32%) OneDrive
3 6 (7.32%) SaaS
4 5 (6.10%) Microsoft Azure
5 2 (2.44%) OpenShift
6 1 (1.22%) Catchpoint
6 1 (1.22%) IaaS
Communications & Networking
1 10 (12.20%) Skype
2 9 (10.98%) DNS
2 9 (10.98%) LAN
3 8 (9.76%) WAN
4 7 (8.54%) Firewall
5 6 (7.32%) TCP/IP
6 5 (6.10%) DHCP
7 4 (4.88%) Remote Desktop
7 4 (4.88%) VoIP
7 4 (4.88%) Wireless
8 3 (3.66%) FTP
8 3 (3.66%) HTTP
8 3 (3.66%) SMTP
8 3 (3.66%) SSL
8 3 (3.66%) VPN
9 2 (2.44%) Asterisk PBX
9 2 (2.44%) HTTPS
9 2 (2.44%) Reverse Proxy
9 2 (2.44%) SSH
9 2 (2.44%) Unified Communications
Database & Business Intelligence
1 12 (14.63%) MySQL
2 9 (10.98%) SQL Server
3 8 (9.76%) Relational Database
4 2 (2.44%) Apache Cassandra
4 2 (2.44%) SQL Server Analysis Services
4 2 (2.44%) SQL Server Integration Services
4 2 (2.44%) SQL Server Reporting Services
5 1 (1.22%) Big Data
5 1 (1.22%) Data Warehouse
5 1 (1.22%) Informix
Development Applications
1 7 (8.54%) JIRA
General
1 29 (35.37%) Finance
2 10 (12.20%) Retail
3 6 (7.32%) Telecoms
4 4 (4.88%) Electronics
4 4 (4.88%) Manufacturing
4 4 (4.88%) Marketing
4 4 (4.88%) Music Industry
5 2 (2.44%) Banking
5 2 (2.44%) Front Office
6 1 (1.22%) Advertising
6 1 (1.22%) Back Office
6 1 (1.22%) Investment Banking
6 1 (1.22%) Italian Language
6 1 (1.22%) Mandarin Language
Libraries, Frameworks & Software Standards
1 8 (9.76%) AngularJS
1 8 (9.76%) JSON
2 7 (8.54%) CSS
2 7 (8.54%) HTML
3 6 (7.32%) Ajax
3 6 (7.32%) DOM
3 6 (7.32%) OAuth
4 2 (2.44%) Akka
4 2 (2.44%) REST
4 2 (2.44%) Spring
4 2 (2.44%) Web Services
5 1 (1.22%) .NET
5 1 (1.22%) FIX Protocol
5 1 (1.22%) NumPy
Miscellaneous
1 10 (12.20%) Analytical Skills
2 8 (9.76%) Video Conferencing
3 6 (7.32%) Foreign Exchange (FX)
3 6 (7.32%) Social Media
4 5 (6.10%) Computer Science
5 4 (4.88%) Fintech
5 4 (4.88%) Hedge funds
5 4 (4.88%) Management Information System
5 4 (4.88%) Public Cloud
6 3 (3.66%) Clustering
6 3 (3.66%) Smartphone
7 2 (2.44%) Enterprise Software
7 2 (2.44%) iPhone
7 2 (2.44%) Private Cloud
7 2 (2.44%) User Experience
8 1 (1.22%) Data Centre
8 1 (1.22%) Linux Command Line
8 1 (1.22%) Tandem
Operating Systems
1 50 (60.98%) Windows
2 26 (31.71%) Windows 7
3 22 (26.83%) Linux
4 21 (25.61%) Windows 10
5 20 (24.39%) Windows Server
6 17 (20.73%) Windows Server 2012
7 16 (19.51%) Windows Server 2008
8 10 (12.20%) Apple iOS
9 8 (9.76%) Android
10 6 (7.32%) Ubuntu
11 3 (3.66%) Unix
12 2 (2.44%) Mac OS
12 2 (2.44%) Mac OS X
12 2 (2.44%) Windows Vista
13 1 (1.22%) Mac OS X Server
13 1 (1.22%) Red Hat Enterprise Linux
13 1 (1.22%) Windows 8
Processes & Methodologies
1 17 (20.73%) ITIL
2 9 (10.98%) DevOps
3 8 (9.76%) E-Commerce
4 6 (7.32%) Analytics
4 6 (7.32%) Android Development
4 6 (7.32%) iOS Development
4 6 (7.32%) Mobile Development
4 6 (7.32%) PRINCE2
4 6 (7.32%) Web Application Development
4 6 (7.32%) Web Development
5 5 (6.10%) ITIL V3
5 5 (6.10%) Service Delivery
6 4 (4.88%) Agile Software Development
6 4 (4.88%) Business Intelligence
6 4 (4.88%) Digital Marketing
6 4 (4.88%) Programme Management
6 4 (4.88%) Root Cause Analysis
6 4 (4.88%) Runbook
6 4 (4.88%) Service Management
7 3 (3.66%) Virtual Environments
Programming Languages
1 14 (17.07%) SQL
2 10 (12.20%) Java
2 10 (12.20%) Python
3 8 (9.76%) JavaScript
4 7 (8.54%) PHP
4 7 (8.54%) Ruby
5 6 (7.32%) C#
6 3 (3.66%) PowerShell
7 2 (2.44%) Scala
8 1 (1.22%) Bash Shell
8 1 (1.22%) C
8 1 (1.22%) C++
8 1 (1.22%) Elixir
8 1 (1.22%) Korn
8 1 (1.22%) Perl
8 1 (1.22%) R
8 1 (1.22%) VB
8 1 (1.22%) VBA
Qualifications
1 13 (15.85%) Degree
2 12 (14.63%) Microsoft Certification
3 7 (8.54%) CCNA
3 7 (8.54%) Cisco Certification
3 7 (8.54%) MCSE
4 5 (6.10%) MCP
5 3 (3.66%) MCSA
6 2 (2.44%) A+ Certification
6 2 (2.44%) Computer Science Degree
7 1 (1.22%) CCNP
7 1 (1.22%) HNC
7 1 (1.22%) HND
7 1 (1.22%) ITIL Certification
7 1 (1.22%) Linux+ Certification
7 1 (1.22%) MCITP
7 1 (1.22%) MCTS
7 1 (1.22%) VCP4
Quality Assurance & Compliance
1 11 (13.41%) SLA
2 2 (2.44%) QA
3 1 (1.22%) HL7
System Software
1 30 (36.59%) Active Directory
2 4 (4.88%) Virtual Servers
2 4 (4.88%) VMware Infrastructure
2 4 (4.88%) vSphere
3 3 (3.66%) Hyper-V
4 2 (2.44%) LXC
4 2 (2.44%) Terminal Services
5 1 (1.22%) Firmware
5 1 (1.22%) Virtual Machines
5 1 (1.22%) VMware Workstation
Systems Management
1 12 (14.63%) SCCM
2 6 (7.32%) Kibana
3 3 (3.66%) Ansible
3 3 (3.66%) Norton AntiVirus
3 3 (3.66%) Puppet
4 2 (2.44%) WSUS
5 1 (1.22%) Packer
5 1 (1.22%) ZABBIX
Vendors
1 34 (41.46%) Microsoft
2 17 (20.73%) Cisco
3 15 (18.29%) VMware
4 11 (13.41%) Citrix
5 6 (7.32%) Apple
5 6 (7.32%) Polycom
5 6 (7.32%) Sitecore
6 4 (4.88%) Oracle
6 4 (4.88%) SAP
6 4 (4.88%) Sophos
7 3 (3.66%) Bloomberg
7 3 (3.66%) LANDesk
7 3 (3.66%) Remedy
7 3 (3.66%) Reuters
7 3 (3.66%) Symantec
8 2 (2.44%) Kaspersky
8 2 (2.44%) WorldPay
9 1 (1.22%) FactSet
9 1 (1.22%) Meraki
9 1 (1.22%) Splunk