Period
to 20 November 2017

The median contractor rate for an IT Support Engineer was £138 per day in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Engineer
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 543 554 555
Rank change year-on-year +11 +1 -5
Contract jobs requiring an IT Support Engineer 89 62 63
As % of all contract IT jobs advertised in London 0.19% 0.14% 0.13%
As % of the Job Titles category 0.20% 0.15% 0.14%
Number of daily rates quoted 45 35 34
London median daily rate £138 £165 £192
Median daily rate % change year-on-year -16.67% -14.17% +2.53%
10th Percentile £108 £94 £113
90th Percentile £228 £308 £284
England median daily rate £150 £160 £168
% change year-on-year -6.25% -4.48% -1.47%
Number of hourly rates quoted 18 6 12
London median hourly rate £21.50 £17.50 £14.23
Median hourly rate % change year-on-year +22.86% +22.98% -18.69%
10th Percentile £14.85 £11.75 £9.71
90th Percentile £165.00 £92.25 £19.90
England median hourly rate £17.50 £15.00 £13.00
% change year-on-year +16.67% +15.38% -10.34%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44252 42345 44555
% of contract IT jobs with a recognized job title 94.83% 94.99% 95.01%
Number of daily rates quoted 32037 30120 31401
London median daily rate £493 £460 £450
Median daily rate % change year-on-year +7.07% +2.22% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 548 553 693
London median hourly rate £20.22 £19.62 £19.00
Median hourly rate % change year-on-year +3.07% +3.24% +8.57%
10th Percentile £12.35 £11.50 £11.25
90th Percentile £47.83 £50.00 £48.57
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Engineer in London.

Contractor daily rate trend for IT Support Engineer in London

IT Support Engineer
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing IT Support Engineer in London over the 6 months to 20 November 2017.

Contractor daily rate histogram for IT Support Engineer in London

IT Support Engineer
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Engineer in London.

Contractor hourly rate trend for IT Support Engineer in London

IT Support Engineer
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing IT Support Engineer in London over the 6 months to 20 November 2017.

Contractor hourly rate histogram for IT Support Engineer in London

IT Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -1 16 £118 -60.83% 6
West London -6 7 £136 +13.54% 4
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, IT Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring IT Support Engineer in the job title.

1 76 (85.39%) Windows
2 49 (55.06%) Active Directory
3 34 (38.20%) Office 365
4 30 (33.71%) ITIL
5 29 (32.58%) Windows Server
6 28 (31.46%) Windows 7
7 25 (28.09%) Microsoft
8 24 (26.97%) Microsoft Office
9 23 (25.84%) Windows 10
10 21 (23.60%) Android
11 19 (21.35%) Cisco
11 19 (21.35%) Windows 8
12 16 (17.98%) Mac OS X
13 15 (16.85%) Finance
14 13 (14.61%) ITSM
14 13 (14.61%) Service Management
15 12 (13.48%) VMware
15 12 (13.48%) Meraki
16 11 (12.36%) iPhone
17 10 (11.24%) Jamf Pro
17 10 (11.24%) Cisco IOS
17 10 (11.24%) Blackberry
17 10 (11.24%) DNS
17 10 (11.24%) SharePoint
18 9 (10.11%) Apple
18 9 (10.11%) VMware Infrastructure
18 9 (10.11%) Apple iOS
19 8 (8.99%) SCCM
19 8 (8.99%) Video Conferencing
19 8 (8.99%) Degree

IT Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.24%) SharePoint
2 4 (4.49%) IBM Notes
2 4 (4.49%) Skype for Business
3 2 (2.25%) Blackberry Enterprise Server
3 2 (2.25%) MS Exchange
4 1 (1.12%) Confluence
4 1 (1.12%) Exchange Server 2007
4 1 (1.12%) Exchange Server 2013
4 1 (1.12%) SharePoint 2010
4 1 (1.12%) SharePoint 2013
Applications
1 24 (26.97%) Microsoft Office
2 2 (2.25%) Microsoft Excel
3 1 (1.12%) HipChat
Business Applications
1 4 (4.49%) Dynamics NAV
2 1 (1.12%) Eikon
Cloud Services
1 34 (38.20%) Office 365
2 3 (3.37%) G Suite
2 3 (3.37%) Microsoft Azure
3 1 (1.12%) Azure Active Directory
3 1 (1.12%) Mimecast
3 1 (1.12%) OneDrive
Communications & Networking
1 10 (11.24%) Cisco IOS
1 10 (11.24%) DNS
2 8 (8.99%) Wireless
3 7 (7.87%) DHCP
3 7 (7.87%) TCP/IP
4 6 (6.74%) LAN
4 6 (6.74%) VPN
5 5 (5.62%) Broadband
5 5 (5.62%) Skype
5 5 (5.62%) WAN
6 3 (3.37%) VLAN
6 3 (3.37%) WLAN
7 1 (1.12%) Firewall
7 1 (1.12%) Remote Desktop
7 1 (1.12%) SAN
7 1 (1.12%) Telepresence
7 1 (1.12%) WebEx
Database & Business Intelligence
1 1 (1.12%) SQL Server
General
1 15 (16.85%) Finance
2 7 (7.87%) Banking
3 4 (4.49%) Law
3 4 (4.49%) Retail
3 4 (4.49%) Telecoms
4 3 (3.37%) Legal
5 2 (2.25%) Investment Banking
6 1 (1.12%) Advertising
6 1 (1.12%) Back Office
6 1 (1.12%) Games
Libraries, Frameworks & Software Standards
1 1 (1.12%) 802.1X
1 1 (1.12%) JSON
1 1 (1.12%) RESTful
Miscellaneous
1 11 (12.36%) iPhone
2 10 (11.24%) Blackberry
3 8 (8.99%) Video Conferencing
4 4 (4.49%) Smartphone
5 3 (3.37%) iPad
6 2 (2.25%) Driving Licence
6 2 (2.25%) Management Information System
7 1 (1.12%) BYOD
7 1 (1.12%) Data Centre
7 1 (1.12%) Equities
7 1 (1.12%) Fixed Income
7 1 (1.12%) FMCG
7 1 (1.12%) PKI
7 1 (1.12%) RIA
7 1 (1.12%) Wiki
Operating Systems
1 76 (85.39%) Windows
2 29 (32.58%) Windows Server
3 28 (31.46%) Windows 7
4 23 (25.84%) Windows 10
5 21 (23.60%) Android
6 19 (21.35%) Windows 8
7 16 (17.98%) Mac OS X
8 9 (10.11%) Apple iOS
9 3 (3.37%) Linux
9 3 (3.37%) Mac OS
9 3 (3.37%) Windows Mobile
9 3 (3.37%) Windows Server 2008
9 3 (3.37%) Windows Server 2012
10 1 (1.12%) SUSE
10 1 (1.12%) SUSE Linux Enterprise Server
10 1 (1.12%) Unix
Processes & Methodologies
1 30 (33.71%) ITIL
2 13 (14.61%) ITSM
2 13 (14.61%) Service Management
3 6 (6.74%) Mobile Device Management
4 4 (4.49%) Migration
5 3 (3.37%) Asset Management
5 3 (3.37%) Configuration Management
5 3 (3.37%) Service Delivery
6 2 (2.25%) Incident Management
6 2 (2.25%) ITIL V3
6 2 (2.25%) Time Management
7 1 (1.12%) Application Packaging
7 1 (1.12%) CAD
7 1 (1.12%) Continuous Improvement
7 1 (1.12%) Infrastructure Management
7 1 (1.12%) Kalman Filter
7 1 (1.12%) People Management
7 1 (1.12%) Problem Management
7 1 (1.12%) Project Management
7 1 (1.12%) System Testing
Programming Languages
1 6 (6.74%) SQL
2 1 (1.12%) Bash Shell
2 1 (1.12%) PowerShell
Qualifications
1 8 (8.99%) Degree
2 5 (5.62%) Security Cleared
3 4 (4.49%) MCSA
3 4 (4.49%) Microsoft Certification
4 3 (3.37%) CCNA
4 3 (3.37%) Cisco Certification
4 3 (3.37%) ITIL Certification
5 2 (2.25%) CCNP
5 2 (2.25%) DV Cleared
5 2 (2.25%) MCSE
5 2 (2.25%) Network+ Certification
5 2 (2.25%) SC Cleared
6 1 (1.12%) DBS Check
6 1 (1.12%) ITIL Foundation Certificate
6 1 (1.12%) MCDST
6 1 (1.12%) MCITP
Quality Assurance & Compliance
1 5 (5.62%) SLA
System Software
1 49 (55.06%) Active Directory
2 9 (10.11%) VMware Infrastructure
3 3 (3.37%) Hyper-V
3 3 (3.37%) XenDesktop
4 2 (2.25%) VMware Workstation
5 1 (1.12%) Virtual Desktop
5 1 (1.12%) Virtual Machines
5 1 (1.12%) vSphere
5 1 (1.12%) XenApp
Systems Management
1 10 (11.24%) Jamf Pro
2 8 (8.99%) SCCM
3 1 (1.12%) AirWatch
3 1 (1.12%) ArcSight ESM
3 1 (1.12%) Backup Exec
3 1 (1.12%) Forefront Identity Manager
3 1 (1.12%) McAfee ePO
3 1 (1.12%) Norton AntiVirus
3 1 (1.12%) SmoothWall
Vendors
1 25 (28.09%) Microsoft
2 19 (21.35%) Cisco
3 12 (13.48%) Meraki
3 12 (13.48%) VMware
4 9 (10.11%) Apple
5 7 (7.87%) Avaya
5 7 (7.87%) Citrix
5 7 (7.87%) HP
6 5 (5.62%) Symantec
7 4 (4.49%) Lotus
8 3 (3.37%) Google
9 2 (2.25%) WatchGuard
9 2 (2.25%) Wyse
10 1 (1.12%) ArcSight
10 1 (1.12%) Aruba
10 1 (1.12%) Polycom
10 1 (1.12%) Proofpoint
10 1 (1.12%) SonicWALL
10 1 (1.12%) Tradeweb
10 1 (1.12%) Veeam