The median contractor rate for a IT Support Engineer was £165 per day in advertised job vacancies in London during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
IT Support Engineer
England / London
Rank 375 399 384
Rank change year-on-year +24 -15  
Contract jobs requiring an IT Support Engineer 27 20 25
As % of all contract IT jobs advertised in London 0.14% 0.091% 0.12%
As % of the Job Titles category 0.15% 0.096% 0.13%
Number of daily rates quoted 12 12 6
Median daily rate £165 £162 £231
Median daily rate % change year-on-year +2.16% -30.16%  
90% offered a daily rate of more than £103 £98 £206
10% offered a daily rate of more than £248 £381 £263
UK excluding London median daily rate £143 £175 £175
% change year-on-year -18.57% -  
Number of hourly rates quoted 6 2 7
Median hourly rate £20.50 £18.50 £25.00
Median hourly rate % change year-on-year +10.81% -26.00%  
90% offered a hourly rate of more than £18.50 £17.70 £14.20
10% offered a hourly rate of more than £24.00 £19.30 £28.75
UK excluding London median hourly rate £15.70 £16.00 £15.25
% change year-on-year -1.87% +4.91%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 18217 20900 19829
As % of all contract IT job vacancies advertised in London 94.84% 95.03% 94.90%
Number of daily rates quoted 12944 14975 13682
Median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £643 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 235 282 362
Median hourly rate £23.00 £17.00 £19.50
Median hourly rate % change year-on-year +35.29% -12.82%  
90% offered a hourly rate of more than £13.70 £11.50 £12.50
10% offered a hourly rate of more than £55.00 £43.57 £55.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

IT Support Engineer
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured IT Support Engineer in the job title.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Engineer in London.

Contractor daily rate trend for IT Support Engineer in London

IT Support Engineer
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing IT Support Engineer in London over the 3 months to 23 March 2017.

Contractor daily rate histogram for IT Support Engineer in London

IT Support Engineer
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer in London.

Contractor hourly rate trend for IT Support Engineer in London

IT Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the London region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 2 £220 +41.93% 5
Hammersmith - 2 - -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 March 2017, IT Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring IT Support Engineer in the job title.

1 52 (85.25%) Windows
2 39 (63.93%) Active Directory
3 30 (49.18%) Microsoft
4 23 (37.70%) MS Office
5 22 (36.07%) Windows 7
6 19 (31.15%) Apple
6 19 (31.15%) MS Excel
7 15 (24.59%) Windows Server 2008
7 15 (24.59%) Windows 10
8 14 (22.95%) Windows Server 2012
8 14 (22.95%) MS Exchange
9 13 (21.31%) ITIL
9 13 (21.31%) VMware
10 12 (19.67%) Citrix
10 12 (19.67%) Office 365
11 11 (18.03%) Windows Server
11 11 (18.03%) Firewall
12 10 (16.39%) Mac OS X
12 10 (16.39%) Skype for Business
13 9 (14.75%) Windows 8
13 9 (14.75%) WAN
13 9 (14.75%) Finance
13 9 (14.75%) VMware Infrastructure
14 8 (13.11%) Cisco
14 8 (13.11%) LAN
14 8 (13.11%) Hyper-V
15 7 (11.48%) DBS Check
15 7 (11.48%) SQL Server
15 7 (11.48%) VPN
15 7 (11.48%) DHCP

IT Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (22.95%) MS Exchange
2 10 (16.39%) Skype for Business
3 5 (8.20%) Exchange Server 2010
3 5 (8.20%) SharePoint
4 4 (6.56%) Exchange Server 2007
4 4 (6.56%) Exchange Server 2013
5 3 (4.92%) IBM Notes
5 3 (4.92%) IIS
6 1 (1.64%) SharePoint 2013
Applications
1 23 (37.70%) MS Office
2 19 (31.15%) MS Excel
3 1 (1.64%) Adobe Creative Suite
3 1 (1.64%) MS PowerPoint
Business Applications
1 1 (1.64%) Remedy ITSM
Cloud Services
1 12 (19.67%) Office 365
2 5 (8.20%) Microsoft Azure
3 1 (1.64%) Azure Active Directory
3 1 (1.64%) G Suite
3 1 (1.64%) SaaS
Communications & Networking
1 11 (18.03%) Firewall
2 9 (14.75%) WAN
3 8 (13.11%) LAN
4 7 (11.48%) DHCP
4 7 (11.48%) VPN
5 6 (9.84%) DNS
5 6 (9.84%) PBX
6 5 (8.20%) Skype
6 5 (8.20%) Wi-Fi
7 4 (6.56%) SAN
8 3 (4.92%) Remote Desktop
8 3 (4.92%) Wireless
9 2 (3.28%) Internet
9 2 (3.28%) MPLS
9 2 (3.28%) NAS
9 2 (3.28%) VLAN
9 2 (3.28%) VoIP
9 2 (3.28%) WLAN
10 1 (1.64%) Cisco ASA
10 1 (1.64%) TCP/IP
Database & Business Intelligence
1 7 (11.48%) SQL Server
2 3 (4.92%) SQL Server 2012
3 1 (1.64%) SQL Server 2008
General
1 9 (14.75%) Finance
2 5 (8.20%) Retail
3 4 (6.56%) Banking
3 4 (6.56%) Legal
4 1 (1.64%) Advertising
4 1 (1.64%) Investment Banking
4 1 (1.64%) Multimedia
Miscellaneous
1 6 (9.84%) Video Conferencing
2 4 (6.56%) Smartphone
3 3 (4.92%) Data Centre
3 3 (4.92%) RSA SecurID
4 2 (3.28%) Analytical Skills
4 2 (3.28%) Blackberry
4 2 (3.28%) BYOD
4 2 (3.28%) Driving Licence
5 1 (1.64%) Chip and PIN
5 1 (1.64%) Computer Science
5 1 (1.64%) EPoS
5 1 (1.64%) Fintech
5 1 (1.64%) iPad
5 1 (1.64%) iPhone
5 1 (1.64%) Mainframe
5 1 (1.64%) PKI
5 1 (1.64%) Replication
5 1 (1.64%) User Experience
Operating Systems
1 52 (85.25%) Windows
2 22 (36.07%) Windows 7
3 15 (24.59%) Windows 10
3 15 (24.59%) Windows Server 2008
4 14 (22.95%) Windows Server 2012
5 11 (18.03%) Windows Server
6 10 (16.39%) Mac OS X
7 9 (14.75%) Windows 8
8 6 (9.84%) Android
8 6 (9.84%) Windows Server 2003
8 6 (9.84%) Windows XP
9 5 (8.20%) Mac OS
10 2 (3.28%) Linux
11 1 (1.64%) Apple iOS
Processes & Methodologies
1 13 (21.31%) ITIL
2 7 (11.48%) Incident Management
3 6 (9.84%) Service Delivery
4 4 (6.56%) Change Management
4 4 (6.56%) ITIL V3
4 4 (6.56%) ITSM
5 3 (4.92%) Multi-Factor Authentication
5 3 (4.92%) Two-Factor Authentication
6 2 (3.28%) Disk Encryption
6 2 (3.28%) Network Management
6 2 (3.28%) Service Management
6 2 (3.28%) Time Management
7 1 (1.64%) Asset Management
7 1 (1.64%) Business Intelligence
7 1 (1.64%) Data Security
7 1 (1.64%) Network Design
7 1 (1.64%) Problem Management
7 1 (1.64%) Risk Management
7 1 (1.64%) Stakeholder Management
7 1 (1.64%) Workflow
Programming Languages
1 3 (4.92%) PowerShell
2 2 (3.28%) C
3 1 (1.64%) SQL
Qualifications
1 7 (11.48%) DBS Check
1 7 (11.48%) Microsoft Certification
2 4 (6.56%) MCSE
3 3 (4.92%) MCSA
3 3 (4.92%) Security Cleared
4 2 (3.28%) Degree
4 2 (3.28%) DV Cleared
4 2 (3.28%) ITIL Foundation Certificate
4 2 (3.28%) MCP
5 1 (1.64%) CCNA
5 1 (1.64%) Cisco Certification
Quality Assurance & Compliance
1 4 (6.56%) SLA
System Software
1 39 (63.93%) Active Directory
2 9 (14.75%) VMware Infrastructure
3 8 (13.11%) Hyper-V
4 2 (3.28%) XenApp
5 1 (1.64%) DFS Replication
5 1 (1.64%) Firmware
5 1 (1.64%) Virtual Desktop
5 1 (1.64%) VMware ESXi
5 1 (1.64%) XenDesktop
Systems Management
1 7 (11.48%) SCCM
2 2 (3.28%) Symantec Endpoint Protection
3 1 (1.64%) Backup Exec
3 1 (1.64%) Forefront Identity Manager
3 1 (1.64%) McAfee ePO
3 1 (1.64%) Tivoli
Vendors
1 30 (49.18%) Microsoft
2 19 (31.15%) Apple
3 13 (21.31%) VMware
4 12 (19.67%) Citrix
5 8 (13.11%) Cisco
6 7 (11.48%) Google
7 4 (6.56%) Dell
7 4 (6.56%) HP
8 3 (4.92%) Bloomberg
8 3 (4.92%) Lotus
8 3 (4.92%) Reuters
8 3 (4.92%) Toshiba
9 2 (3.28%) Polycom
9 2 (3.28%) Symantec
10 1 (1.64%) Avaya
10 1 (1.64%) CommVault
10 1 (1.64%) Intel Security
10 1 (1.64%) NetApp
10 1 (1.64%) Remedy
10 1 (1.64%) Sophos
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