Period
to 21 November 2018

The median annual salary for a Senior Support Engineer was £42,500 in advertised job vacancies in London during the 6 months to 21 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Engineer
England > London
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 651 720 789
Rank change year-on-year +69 +69 +8
Permanent jobs requiring a Senior Support Engineer 147 132 76
As % of all permanent IT jobs advertised in London 0.22% 0.17% 0.10%
As % of the Job Titles category 0.23% 0.18% 0.10%
Number of salaries quoted 138 112 70
London median annual salary £42,500 £42,500 £52,500
Median salary % change year-on-year - -19.05% +40.00%
10th Percentile £32,000 £27,750 £31,250
90th Percentile £66,250 £85,000 £61,250
England median annual salary £40,000 £40,000 £40,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 64,205 71,589 72,737
% of permanent IT jobs with a recognized job title 95.32% 94.67% 96.12%
Number of salaries quoted 52,648 56,350 62,883
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £33,217 £33,250 £32,500
90th Percentile £93,750 £90,000 £87,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +2.70%

Senior Support Engineer
Job Vacancy Trend in London

Job postings that featured Senior Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Senior Support Engineer in London

Senior Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer in London.

Salary trend for Senior Support Engineer in London

Senior Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Senior Support Engineer in London over the 6 months to 21 November 2018.

Salary histogram for Senior Support Engineer in London

Senior Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the London region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +24 38 £39,500 -28.18% 7
West London +3 7 £42,500 +49.12% 4
East London -7 4 £34,500 -9.21%
South London -21 2 £45,000 +5.88% 1
Senior Support Engineer
England

Senior Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 21 November 2018, Senior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Engineer in the job title.

1 85 (57.82%) Windows
2 60 (40.82%) Microsoft
3 57 (38.78%) Active Directory
4 53 (36.05%) Finance
5 48 (32.65%) Java
6 42 (28.57%) Microsoft Office
7 41 (27.89%) ITIL
7 41 (27.89%) Windows Server
8 39 (26.53%) SQL
9 38 (25.85%) Degree
10 37 (25.17%) Oracle
11 36 (24.49%) Citrix
12 32 (21.77%) Tomcat
13 28 (19.05%) Banking
14 27 (18.37%) C#
15 26 (17.69%) Windows 10
16 25 (17.01%) VMware
16 25 (17.01%) Windows 7
17 24 (16.33%) SQL Server
17 24 (16.33%) SaaS
18 23 (15.65%) Apache
18 23 (15.65%) FIX Protocol
18 23 (15.65%) French Language
19 22 (14.97%) Hedge funds
20 21 (14.29%) Bash Shell
20 21 (14.29%) Office 365
20 21 (14.29%) Computer Science
20 21 (14.29%) Asset Management
20 21 (14.29%) Investment Banking
20 21 (14.29%) Equities

Senior Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (21.77%) Tomcat
2 23 (15.65%) Apache
3 18 (12.24%) MS Exchange
4 15 (10.20%) WebSphere
5 11 (7.48%) JBoss
5 11 (7.48%) Oracle SOA Suite
6 5 (3.40%) BizTalk Server
6 5 (3.40%) Exchange Server 2010
7 4 (2.72%) Confluence
7 4 (2.72%) SharePoint
7 4 (2.72%) WebLogic
8 2 (1.36%) Exchange Server 2007
8 2 (1.36%) Exchange Server 2013
9 1 (0.68%) Elasticsearch
9 1 (0.68%) Exchange Server 2003
9 1 (0.68%) SAS
9 1 (0.68%) Skype for Business
Applications
1 42 (28.57%) Microsoft Office
2 2 (1.36%) Microsoft Excel
3 1 (0.68%) Adobe Creative Suite
Business Applications
1 20 (13.61%) thinkFolio
2 4 (2.72%) IBM Operational Decision Manager
3 1 (0.68%) Dynamics CRM
Cloud Services
1 24 (16.33%) SaaS
2 21 (14.29%) Office 365
3 14 (9.52%) Mimecast
4 10 (6.80%) Amazon AWS
4 10 (6.80%) Microsoft Azure
5 9 (6.12%) Adobe Creative Cloud
6 7 (4.76%) Amazon EC2
6 7 (4.76%) Amazon S3
7 5 (3.40%) Cloud Computing
8 2 (1.36%) G Suite
9 1 (0.68%) AWS Lambda
9 1 (0.68%) Google Cloud Platform
9 1 (0.68%) Serverless
Communications & Networking
1 18 (12.24%) DNS
2 16 (10.88%) Firewall
3 14 (9.52%) Internet
4 11 (7.48%) FTP
4 11 (7.48%) HTTP
5 9 (6.12%) VoIP
6 8 (5.44%) DHCP
7 7 (4.76%) LAN
7 7 (4.76%) SAN
7 7 (4.76%) VLAN
7 7 (4.76%) WAN
8 6 (4.08%) Wi-Fi
9 3 (2.04%) Broadband
9 3 (2.04%) NAS
9 3 (2.04%) Network Security
9 3 (2.04%) TCP/IP
9 3 (2.04%) VPN
10 1 (0.68%) BGP
10 1 (0.68%) EIGRP
10 1 (0.68%) OSPF
Database & Business Intelligence
1 24 (16.33%) SQL Server
2 7 (4.76%) Amazon RDS
3 4 (2.72%) solidDB
4 3 (2.04%) MySQL
5 2 (1.36%) Oracle Database
5 2 (1.36%) PostgreSQL
6 1 (0.68%) NoSQL
6 1 (0.68%) Oracle Database 11g
6 1 (0.68%) RDBMS
6 1 (0.68%) Relational Database
Development Applications
1 16 (10.88%) JIRA
2 11 (7.48%) Eclipse
2 11 (7.48%) IntelliJ
2 11 (7.48%) Maven
2 11 (7.48%) NetBeans
3 1 (0.68%) Oracle Forms
General
1 53 (36.05%) Finance
2 28 (19.05%) Banking
3 23 (15.65%) French Language
4 21 (14.29%) Investment Banking
5 20 (13.61%) Front Office
5 20 (13.61%) German Language
5 20 (13.61%) Italian Language
6 16 (10.88%) Spanish Language
7 6 (4.08%) Telecoms
8 3 (2.04%) Games
8 3 (2.04%) Marketing
8 3 (2.04%) Military
8 3 (2.04%) Retail
9 1 (0.68%) Law
Libraries, Frameworks & Software Standards
1 23 (15.65%) FIX Protocol
2 18 (12.24%) REST
3 16 (10.88%) XML
4 12 (8.16%) Spring
5 11 (7.48%) Java EE
5 11 (7.48%) Java SE
5 11 (7.48%) JMS
5 11 (7.48%) SOAP
5 11 (7.48%) Web Services
6 8 (5.44%) .NET
7 5 (3.40%) J2EE
8 4 (2.72%) IBM Integration Bus
8 4 (2.72%) JSON
8 4 (2.72%) Middleware
8 4 (2.72%) WebSphere MQ
9 3 (2.04%) X-Windows
10 2 (1.36%) .NET Framework
11 1 (0.68%) Hibernate
11 1 (0.68%) LAMP
11 1 (0.68%) RabbitMQ
Miscellaneous
1 22 (14.97%) Hedge funds
2 21 (14.29%) Computer Science
2 21 (14.29%) Equities
2 21 (14.29%) Foreign Exchange (FX)
3 20 (13.61%) Derivative
3 20 (13.61%) Fixed Income
4 12 (8.16%) Enterprise Software
5 11 (7.48%) Fintech
6 9 (6.12%) Analytical Skills
7 3 (2.04%) Data Centre
7 3 (2.04%) Driving Licence
7 3 (2.04%) EPoS
7 3 (2.04%) iPad
8 2 (1.36%) Video Conferencing
9 1 (0.68%) Client/Server
9 1 (0.68%) Handset
9 1 (0.68%) Management Information System
9 1 (0.68%) User Experience
Operating Systems
1 85 (57.82%) Windows
2 41 (27.89%) Windows Server
3 26 (17.69%) Windows 10
4 25 (17.01%) Windows 7
5 17 (11.56%) Linux
6 16 (10.88%) Windows Server 2008
7 10 (6.80%) Apple iOS
7 10 (6.80%) Mac OS X
8 8 (5.44%) Mac OS
8 8 (5.44%) Windows Server 2012
9 7 (4.76%) Unix
9 7 (4.76%) Windows 8
10 6 (4.08%) Android
11 3 (2.04%) Windows XP
12 2 (1.36%) Windows Server 2003
13 1 (0.68%) Mac OS X Server
Processes & Methodologies
1 41 (27.89%) ITIL
2 21 (14.29%) Asset Management
3 20 (13.61%) Investment Management
3 20 (13.61%) Wealth Management
4 14 (9.52%) Software Engineering
5 13 (8.84%) Infrastructure Engineering
6 11 (7.48%) API Integration
6 11 (7.48%) Customer Engagement
6 11 (7.48%) Open Source
6 11 (7.48%) Problem-Solving
6 11 (7.48%) SOA
7 10 (6.80%) Change Management
8 9 (6.12%) Coaching
8 9 (6.12%) Service Management
9 8 (5.44%) Mentoring
10 6 (4.08%) ITIL V3
10 6 (4.08%) Line Management
10 6 (4.08%) Root Cause Analysis
11 5 (3.40%) Customer-Centric Approach
11 5 (3.40%) Customer-Centricity
Programming Languages
1 48 (32.65%) Java
2 39 (26.53%) SQL
3 27 (18.37%) C#
4 21 (14.29%) Bash Shell
4 21 (14.29%) Perl
4 21 (14.29%) Python
5 20 (13.61%) Bourne shell
5 20 (13.61%) C++
5 20 (13.61%) Korn
5 20 (13.61%) Ruby
6 6 (4.08%) PowerShell
7 3 (2.04%) C
8 2 (1.36%) PL/SQL
8 2 (1.36%) T-SQL
8 2 (1.36%) VB
8 2 (1.36%) VB.NET
8 2 (1.36%) VBA
9 1 (0.68%) C-shell
9 1 (0.68%) PHP
Qualifications
1 38 (25.85%) Degree
2 16 (10.88%) MCSE
2 16 (10.88%) Microsoft Certification
3 6 (4.08%) MCSA
4 5 (3.40%) Cisco Certification
4 5 (3.40%) DBS Check
4 5 (3.40%) ITIL Certification
4 5 (3.40%) MCP
5 4 (2.72%) CCNA
6 2 (1.36%) AWS Certification
6 2 (1.36%) MCTS
7 1 (0.68%) CCNP
7 1 (0.68%) Computer Science Degree
Quality Assurance & Compliance
1 9 (6.12%) SLA
2 6 (4.08%) QA
3 1 (0.68%) GDPR
System Software
1 57 (38.78%) Active Directory
2 14 (9.52%) VMware Infrastructure
3 8 (5.44%) Hyper-V
4 4 (2.72%) XenApp
4 4 (2.72%) XenDesktop
5 3 (2.04%) Terminal Services
6 1 (0.68%) Firmware
6 1 (0.68%) Oracle RAC
6 1 (0.68%) vSphere
Systems Management
1 12 (8.16%) SCCM
2 11 (7.48%) Backup Exec
3 3 (2.04%) Norton AntiVirus
4 1 (0.68%) Ansible
4 1 (0.68%) Cisco Prime
4 1 (0.68%) Jamf Pro
4 1 (0.68%) logstash
4 1 (0.68%) Nagios
4 1 (0.68%) Opscode Chef
4 1 (0.68%) Puppet
Vendors
1 60 (40.82%) Microsoft
2 37 (25.17%) Oracle
3 36 (24.49%) Citrix
4 25 (17.01%) VMware
5 20 (13.61%) Bloomberg
5 20 (13.61%) FXall
5 20 (13.61%) MarketAxess
5 20 (13.61%) Reuters
5 20 (13.61%) Tradeweb
6 15 (10.20%) Apple
6 15 (10.20%) IBM
7 14 (9.52%) Eze Software Group
7 14 (9.52%) ION Trading
8 11 (7.48%) BEA
8 11 (7.48%) TIBCO
9 10 (6.80%) Adobe
10 8 (5.44%) Cisco
11 7 (4.76%) Symantec
12 4 (2.72%) Atlassian
12 4 (2.72%) WorldPay