Period
to 20 August 2018

The median annual salary for a Senior Support Engineer was £42,500 in advertised job vacancies in London during the 6 months to 20 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Engineer
England > London
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 661 729 786
Rank change year-on-year +68 +57 -9
Permanent jobs requiring a Senior Support Engineer 152 119 110
As % of all permanent IT jobs advertised in London 0.22% 0.16% 0.14%
As % of the Job Titles category 0.23% 0.17% 0.14%
Number of salaries quoted 144 96 105
London median annual salary £42,500 £42,500 £52,500
Median salary % change year-on-year - -19.05% +31.25%
10th Percentile £30,750 £27,625 £31,250
90th Percentile £72,500 £85,000 £70,250
England median annual salary £38,500 £42,000 £40,000
% change year-on-year -8.33% +5.00% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 66,026 69,951 77,633
% of permanent IT jobs with a recognized job title 95.54% 94.98% 96.16%
Number of salaries quoted 53,584 55,474 67,472
London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -
10th Percentile £33,500 £32,500 £32,500
90th Percentile £92,500 £90,000 £86,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Senior Support Engineer
Job Vacancy Trend in London

Job postings that featured Senior Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Senior Support Engineer in London

Senior Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer in London.

Salary trend for Senior Support Engineer in London

Senior Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Senior Support Engineer in London over the 6 months to 20 August 2018.

Salary histogram for Senior Support Engineer in London

Senior Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the London region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -11 31 £35,000 -44.00% 2
West London +20 11 £40,000 +23.08% 1
South London -9 7 £45,000 +5.88% 1
East London -5 6 £34,500 +15.00%
North London - 1 £33,500 -
Senior Support Engineer
England

Senior Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 August 2018, Senior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Engineer in the job title.

1 99 (65.13%) Windows
2 68 (44.74%) Active Directory
3 67 (44.08%) Microsoft
4 38 (25.00%) Microsoft Office
5 37 (24.34%) Java
6 36 (23.68%) Citrix
7 35 (23.03%) Oracle
8 31 (20.39%) Degree
8 31 (20.39%) Windows Server
9 29 (19.08%) SQL
10 28 (18.42%) Firewall
10 28 (18.42%) Finance
11 27 (17.76%) Tomcat
11 27 (17.76%) VMware
11 27 (17.76%) Office 365
12 26 (17.11%) Windows 7
12 26 (17.11%) XML
13 25 (16.45%) ITIL
14 24 (15.79%) Mac OS X
14 24 (15.79%) Apple
14 24 (15.79%) Hyper-V
14 24 (15.79%) WebSphere
15 23 (15.13%) IBM
15 23 (15.13%) REST
15 23 (15.13%) API Integration
16 22 (14.47%) MCSE
16 22 (14.47%) Microsoft Certification
17 21 (13.82%) Internet
17 21 (13.82%) Spring
18 20 (13.16%) Java EE

Senior Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (17.76%) Tomcat
2 24 (15.79%) WebSphere
3 19 (12.50%) JBoss
3 19 (12.50%) Oracle SOA Suite
4 18 (11.84%) MS Exchange
5 10 (6.58%) Apache
6 6 (3.95%) SharePoint
7 5 (3.29%) Exchange Server 2010
7 5 (3.29%) WebLogic
8 3 (1.97%) Exchange Server 2007
9 2 (1.32%) Elasticsearch
9 2 (1.32%) Skype for Business
10 1 (0.66%) CMS
10 1 (0.66%) Exchange Server 2013
Applications
1 38 (25.00%) Microsoft Office
2 2 (1.32%) Microsoft Excel
Business Applications
1 6 (3.95%) thinkFolio
2 4 (2.63%) IBM Operational Decision Manager
Cloud Services
1 27 (17.76%) Office 365
2 16 (10.53%) Amazon AWS
3 11 (7.24%) Microsoft Azure
4 10 (6.58%) Mimecast
4 10 (6.58%) SaaS
5 6 (3.95%) Amazon EC2
5 6 (3.95%) Amazon S3
6 3 (1.97%) Azure Active Directory
7 2 (1.32%) Adobe Creative Cloud
7 2 (1.32%) AWS Lambda
7 2 (1.32%) G Suite
7 2 (1.32%) Google Cloud Platform
7 2 (1.32%) Serverless
8 1 (0.66%) Amazon CloudWatch
8 1 (0.66%) Datadog
8 1 (0.66%) IaaS
8 1 (0.66%) OneDrive
8 1 (0.66%) PaaS
8 1 (0.66%) Slack
Communications & Networking
1 28 (18.42%) Firewall
2 21 (13.82%) Internet
3 20 (13.16%) HTTP
4 19 (12.50%) FTP
5 16 (10.53%) DNS
6 12 (7.89%) LAN
7 10 (6.58%) VLAN
7 10 (6.58%) WAN
8 9 (5.92%) DHCP
8 9 (5.92%) TCP/IP
9 8 (5.26%) VoIP
10 7 (4.61%) VPN
11 5 (3.29%) IP Telephony
12 4 (2.63%) Network Security
12 4 (2.63%) Wi-Fi
12 4 (2.63%) Wireless
13 2 (1.32%) PBX
13 2 (1.32%) Skype
14 1 (0.66%) Cisco ASA
14 1 (0.66%) Cisco Nexus
Database & Business Intelligence
1 13 (8.55%) SQL Server
2 6 (3.95%) Amazon RDS
2 6 (3.95%) Oracle Database
3 4 (2.63%) RDBMS
3 4 (2.63%) Relational Database
3 4 (2.63%) solidDB
4 3 (1.97%) MySQL
4 3 (1.97%) NoSQL
5 2 (1.32%) Oracle Database 11g
5 2 (1.32%) PostgreSQL
Development Applications
1 19 (12.50%) Eclipse
1 19 (12.50%) IntelliJ
1 19 (12.50%) Maven
1 19 (12.50%) NetBeans
2 11 (7.24%) JIRA
3 3 (1.97%) Oracle Forms
General
1 28 (18.42%) Finance
2 16 (10.53%) Banking
3 7 (4.61%) Investment Banking
4 6 (3.95%) French Language
4 6 (3.95%) Front Office
4 6 (3.95%) German Language
4 6 (3.95%) Italian Language
5 5 (3.29%) Games
6 3 (1.97%) Marketing
6 3 (1.97%) Telecoms
7 2 (1.32%) Spanish Language
8 1 (0.66%) Law
8 1 (0.66%) Legal
Libraries, Frameworks & Software Standards
1 26 (17.11%) XML
2 23 (15.13%) REST
3 21 (13.82%) Spring
4 20 (13.16%) Java EE
4 20 (13.16%) JMS
5 19 (12.50%) Java SE
5 19 (12.50%) SOAP
5 19 (12.50%) Web Services
6 7 (4.61%) FIX Protocol
6 7 (4.61%) J2EE
7 5 (3.29%) X-Windows
8 4 (2.63%) IBM Integration Bus
8 4 (2.63%) JSON
8 4 (2.63%) Middleware
8 4 (2.63%) WebSphere MQ
9 3 (1.97%) .NET
10 2 (1.32%) .NET Framework
10 2 (1.32%) Hibernate
10 2 (1.32%) LAMP
10 2 (1.32%) RabbitMQ
Miscellaneous
1 19 (12.50%) Enterprise Software
2 11 (7.24%) Fintech
2 11 (7.24%) Hedge funds
2 11 (7.24%) iPad
3 10 (6.58%) Analytical Skills
4 7 (4.61%) Equities
4 7 (4.61%) Foreign Exchange (FX)
5 6 (3.95%) Computer Science
5 6 (3.95%) Derivative
5 6 (3.95%) Fixed Income
6 4 (2.63%) Data Centre
6 4 (2.63%) iPhone
7 3 (1.97%) Driving Licence
8 2 (1.32%) Self-Motivation
8 2 (1.32%) Smartphone
9 1 (0.66%) Analytical Mindset
9 1 (0.66%) PKI
9 1 (0.66%) User Experience
Operating Systems
1 99 (65.13%) Windows
2 31 (20.39%) Windows Server
3 26 (17.11%) Windows 7
4 24 (15.79%) Mac OS X
5 19 (12.50%) Linux
5 19 (12.50%) Windows Server 2008
6 17 (11.18%) Windows 10
7 13 (8.55%) Windows Server 2012
8 12 (7.89%) Mac OS
9 10 (6.58%) Windows 8
10 6 (3.95%) Apple iOS
11 5 (3.29%) Windows XP
12 4 (2.63%) Unix
13 2 (1.32%) Windows Server 2003
14 1 (0.66%) Android
Processes & Methodologies
1 25 (16.45%) ITIL
2 23 (15.13%) API Integration
3 19 (12.50%) Customer Engagement
3 19 (12.50%) Open Source
3 19 (12.50%) SOA
3 19 (12.50%) Software Engineering
4 15 (9.87%) Infrastructure Engineering
5 12 (7.89%) Mentoring
6 11 (7.24%) Change Management
6 11 (7.24%) Migration
7 9 (5.92%) Asset Management
8 7 (4.61%) Coaching
8 7 (4.61%) Investment Management
8 7 (4.61%) Problem-Solving
8 7 (4.61%) Root Cause Analysis
9 6 (3.95%) Wealth Management
10 5 (3.29%) Customer-Centric Approach
10 5 (3.29%) Customer-Centricity
11 4 (2.63%) Incident Management
11 4 (2.63%) Network Architecture
Programming Languages
1 37 (24.34%) Java
2 29 (19.08%) SQL
3 9 (5.92%) Python
4 8 (5.26%) Bash Shell
4 8 (5.26%) C#
4 8 (5.26%) Perl
4 8 (5.26%) PowerShell
5 7 (4.61%) C++
6 6 (3.95%) Bourne shell
6 6 (3.95%) Korn
6 6 (3.95%) Ruby
7 4 (2.63%) C
8 3 (1.97%) VB
9 2 (1.32%) C-shell
9 2 (1.32%) PHP
9 2 (1.32%) PL/SQL
9 2 (1.32%) T-SQL
9 2 (1.32%) VB.NET
9 2 (1.32%) VBA
10 1 (0.66%) XPath
Qualifications
1 31 (20.39%) Degree
2 22 (14.47%) MCSE
2 22 (14.47%) Microsoft Certification
3 16 (10.53%) MCSA
4 13 (8.55%) MCP
5 12 (7.89%) MCTS
6 11 (7.24%) DBS Check
7 6 (3.95%) Cisco Certification
8 5 (3.29%) CCNA
9 2 (1.32%) MOS
10 1 (0.66%) AWS Certification
10 1 (0.66%) CCNP
10 1 (0.66%) ITIL Certification
10 1 (0.66%) Master's Degree
Quality Assurance & Compliance
1 10 (6.58%) SLA
2 3 (1.97%) GDPR
3 2 (1.32%) GCP
3 2 (1.32%) QA
4 1 (0.66%) PCI DSS
System Software
1 68 (44.74%) Active Directory
2 24 (15.79%) Hyper-V
3 8 (5.26%) VMware Infrastructure
4 3 (1.97%) Oracle RAC
4 3 (1.97%) Terminal Services
5 1 (0.66%) Docker
5 1 (0.66%) Firmware
Systems Management
1 8 (5.26%) SCCM
2 6 (3.95%) Backup Exec
3 3 (1.97%) Nagios
3 3 (1.97%) Norton AntiVirus
4 2 (1.32%) AirWatch
4 2 (1.32%) Ansible
4 2 (1.32%) logstash
4 2 (1.32%) Microsoft Intune
4 2 (1.32%) Puppet
5 1 (0.66%) Cisco Prime
5 1 (0.66%) Opscode Chef
5 1 (0.66%) Pingdom
Vendors
1 67 (44.08%) Microsoft
2 36 (23.68%) Citrix
3 35 (23.03%) Oracle
4 27 (17.76%) VMware
5 24 (15.79%) Apple
6 23 (15.13%) IBM
7 19 (12.50%) BEA
7 19 (12.50%) TIBCO
8 8 (5.26%) Cisco
9 6 (3.95%) Bloomberg
9 6 (3.95%) FXall
9 6 (3.95%) MarketAxess
9 6 (3.95%) Reuters
9 6 (3.95%) Tradeweb
10 4 (2.63%) WorldPay
11 3 (1.97%) Adobe
11 3 (1.97%) Ivanti
11 3 (1.97%) SonicWALL
11 3 (1.97%) Symantec
12 2 (1.32%) HP