Period
to 22 February 2018

The median annual salary for a Senior Support Engineer was £41,500 in advertised job vacancies in London during the 6 months to 22 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Engineer
England > London
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 720 769 751
Rank change year-on-year +49 -18 +35
Permanent jobs requiring a Senior Support Engineer 101 47 149
As % of all permanent IT jobs advertised in London 0.14% 0.067% 0.17%
As % of the Job Titles category 0.15% 0.070% 0.18%
Number of salaries quoted 89 40 130
London median annual salary £41,500 £47,500 £45,000
Median salary % change year-on-year -12.63% +5.56% +5.88%
10th Percentile £30,100 £31,925 £32,400
90th Percentile £60,000 £61,625 £66,250
England median annual salary £41,500 £40,000 £41,750
% change year-on-year +3.75% -4.19% +15.97%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 66,774 67,068 82,352
% of permanent IT jobs with a recognized job title 95.24% 95.92% 96.37%
Number of salaries quoted 55,313 57,111 70,441
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £33,750 £32,500 £32,500
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Senior Support Engineer
Job Vacancy Trend in London

Job postings that featured Senior Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Senior Support Engineer in London

Senior Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer in London.

Salary trend for Senior Support Engineer in London

Senior Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Senior Support Engineer in London over the 6 months to 22 February 2018.

Salary histogram for Senior Support Engineer in London

Senior Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the London region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -12 22 £55,000 +15.79% 5
West London +47 20 £34,500 -2.82% 1
East London +1 9 £46,000 +2.22%
South London +3 8 £45,000 -14.29%
North London -2 1 £33,500 -4.29%
Senior Support Engineer
England

Senior Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 22 February 2018, Senior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Engineer in the job title.

1 58 (57.43%) Windows
2 48 (47.52%) Active Directory
3 35 (34.65%) Office 365
4 33 (32.67%) Firewall
5 32 (31.68%) Microsoft Certification
6 29 (28.71%) Cisco Certification
7 28 (27.72%) Microsoft
8 27 (26.73%) MCSE
9 25 (24.75%) MCSA
9 25 (24.75%) Windows Server
10 22 (21.78%) SQL
11 21 (20.79%) CCNP
12 20 (19.80%) Microsoft Office
12 20 (19.80%) Cisco
13 19 (18.81%) TCP/IP
14 18 (17.82%) CCNA
14 18 (17.82%) DNS
14 18 (17.82%) VLAN
14 18 (17.82%) Windows 7
15 17 (16.83%) MS Exchange
16 16 (15.84%) Finance
16 16 (15.84%) VMware
16 16 (15.84%) ITIL
17 15 (14.85%) SLA
17 15 (14.85%) DHCP
18 14 (13.86%) VPN
19 13 (12.87%) Linux
19 13 (12.87%) Telecoms
19 13 (12.87%) Analytical Skills
20 12 (11.88%) LAN

Senior Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (16.83%) MS Exchange
2 5 (4.95%) Exchange Server 2007
2 5 (4.95%) SharePoint
3 3 (2.97%) Exchange Server 2010
4 1 (0.99%) CMS
4 1 (0.99%) Exchange Server 2003
4 1 (0.99%) Exchange Server 2013
4 1 (0.99%) IIS
4 1 (0.99%) Skype for Business
Applications
1 20 (19.80%) Microsoft Office
Business Applications
1 1 (0.99%) Remedy ITSM
Cloud Services
1 35 (34.65%) Office 365
2 5 (4.95%) Microsoft Azure
3 4 (3.96%) Amazon AWS
3 4 (3.96%) Azure Active Directory
4 1 (0.99%) Amazon CloudWatch
4 1 (0.99%) Datadog
4 1 (0.99%) G Suite
4 1 (0.99%) Mimecast
4 1 (0.99%) Slack
Communications & Networking
1 33 (32.67%) Firewall
2 19 (18.81%) TCP/IP
3 18 (17.82%) DNS
3 18 (17.82%) VLAN
4 15 (14.85%) DHCP
5 14 (13.86%) VPN
6 12 (11.88%) LAN
6 12 (11.88%) MPLS
7 11 (10.89%) BGP
7 11 (10.89%) OSPF
7 11 (10.89%) WAN
8 8 (7.92%) Internet
9 6 (5.94%) SAN
9 6 (5.94%) Wireless
10 5 (4.95%) NAS
11 4 (3.96%) IP Telephony
12 3 (2.97%) IPsec
12 3 (2.97%) Wi-Fi
13 2 (1.98%) VoIP
13 2 (1.98%) WLAN
Database & Business Intelligence
1 5 (4.95%) SQL Server
Development Applications
1 1 (0.99%) Android Studio
1 1 (0.99%) Xcode
General
1 16 (15.84%) Finance
2 13 (12.87%) Telecoms
3 7 (6.93%) Retail
4 5 (4.95%) Banking
4 5 (4.95%) French Language
5 3 (2.97%) Advertising
5 3 (2.97%) Front Office
5 3 (2.97%) German Language
6 2 (1.98%) Italian Language
7 1 (0.99%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.99%) REST
Miscellaneous
1 13 (12.87%) Analytical Skills
2 3 (2.97%) Data Centre
2 3 (2.97%) Hedge funds
2 3 (2.97%) iPad
3 2 (1.98%) Analytical Mindset
3 2 (1.98%) Fintech
3 2 (1.98%) Management Information System
3 2 (1.98%) Video Conferencing
4 1 (0.99%) Foreign Exchange (FX)
4 1 (0.99%) iPhone
4 1 (0.99%) Mobile App
4 1 (0.99%) VLE
Operating Systems
1 58 (57.43%) Windows
2 25 (24.75%) Windows Server
3 18 (17.82%) Windows 7
4 13 (12.87%) Linux
5 11 (10.89%) Windows Server 2008
6 9 (8.91%) Windows 10
7 8 (7.92%) Mac OS X
7 8 (7.92%) Windows Server 2012
7 8 (7.92%) Windows XP
8 5 (4.95%) Android
8 5 (4.95%) Apple iOS
9 3 (2.97%) Windows 8
10 1 (0.99%) Solaris
10 1 (0.99%) Unix
Processes & Methodologies
1 16 (15.84%) ITIL
2 11 (10.89%) Migration
3 8 (7.92%) Service Management
4 7 (6.93%) Root Cause Analysis
5 6 (5.94%) Multi-Factor Authentication
5 6 (5.94%) Proactive Monitoring
6 4 (3.96%) API Integration
6 4 (3.96%) Network Architecture
6 4 (3.96%) Problem Management
6 4 (3.96%) Project Management
7 3 (2.97%) Agile Software Development
7 3 (2.97%) Algorithmic Trading
7 3 (2.97%) Asset Management
7 3 (2.97%) Automated Trading
7 3 (2.97%) Patch Management
7 3 (2.97%) Stakeholder Management
7 3 (2.97%) Two-Factor Authentication
8 2 (1.98%) Business Analysis
8 2 (1.98%) Server Building
8 2 (1.98%) Ticket Management
Programming Languages
1 22 (21.78%) SQL
2 12 (11.88%) Python
3 9 (8.91%) Java
3 9 (8.91%) PowerShell
4 8 (7.92%) Perl
4 8 (7.92%) PHP
4 8 (7.92%) Ruby
5 4 (3.96%) Shell Script
6 1 (0.99%) Objective-C
Qualifications
1 32 (31.68%) Microsoft Certification
2 29 (28.71%) Cisco Certification
3 27 (26.73%) MCSE
4 25 (24.75%) MCSA
5 21 (20.79%) CCNP
6 18 (17.82%) CCNA
7 11 (10.89%) JNCIP
8 9 (8.91%) MCP
9 6 (5.94%) MCDST
10 4 (3.96%) DBS Check
10 4 (3.96%) Degree
10 4 (3.96%) ITIL Certification
11 3 (2.97%) MCTS
12 1 (0.99%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (14.85%) SLA
2 3 (2.97%) GDPR
3 1 (0.99%) QA
System Software
1 48 (47.52%) Active Directory
2 9 (8.91%) Hyper-V
3 4 (3.96%) VMware Infrastructure
4 1 (0.99%) Docker
4 1 (0.99%) Firmware
4 1 (0.99%) Terminal Server
4 1 (0.99%) Terminal Services
4 1 (0.99%) Virtual Desktop
4 1 (0.99%) VMware ESXi
Systems Management
1 5 (4.95%) SCCM
2 3 (2.97%) FortiGate
3 1 (0.99%) Backup Exec
3 1 (0.99%) Nagios
3 1 (0.99%) Pingdom
3 1 (0.99%) Single Sign-On
3 1 (0.99%) Systems Management Server (SMS)
Vendors
1 28 (27.72%) Microsoft
2 20 (19.80%) Cisco
3 16 (15.84%) VMware
4 11 (10.89%) Juniper
5 7 (6.93%) Citrix
6 6 (5.94%) HP
7 5 (4.95%) Meraki
8 4 (3.96%) Apple
8 4 (3.96%) Bloomberg
8 4 (3.96%) Dell
8 4 (3.96%) SonicWALL
8 4 (3.96%) Synology
9 3 (2.97%) CQG
9 3 (2.97%) EMC
9 3 (2.97%) NetApp
9 3 (2.97%) Oracle
9 3 (2.97%) Reuters
9 3 (2.97%) Sophos
10 2 (1.98%) Fortinet
10 2 (1.98%) Palo Alto