Period
to 25 May 2018

The median annual salary for a Senior Support Engineer was £40,000 in advertised job vacancies in London during the 6 months to 25 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Engineer
England > London
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 697 742 746
Rank change year-on-year +45 +4 -8
Permanent jobs requiring a Senior Support Engineer 118 67 143
As % of all permanent IT jobs advertised in London 0.17% 0.098% 0.17%
As % of the Job Titles category 0.18% 0.10% 0.18%
Number of salaries quoted 112 54 127
London median annual salary £40,000 £47,500 £52,500
Median salary % change year-on-year -15.79% -9.52% +16.67%
10th Percentile £29,125 £27,575 £32,100
90th Percentile £72,500 £76,000 £73,750
England median annual salary £40,000 £41,000 £42,500
% change year-on-year -2.44% -3.53% +8.97%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 66,873 65,388 79,208
% of permanent IT jobs with a recognized job title 95.63% 95.80% 96.27%
Number of salaries quoted 54,694 54,747 68,553
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £33,750 £32,500 £32,500
90th Percentile £92,500 £88,750 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Senior Support Engineer
Job Vacancy Trend in London

Job postings that featured Senior Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Senior Support Engineer in London

Senior Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer in London.

Salary trend for Senior Support Engineer in London

Senior Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Senior Support Engineer in London over the 6 months to 25 May 2018.

Salary histogram for Senior Support Engineer in London

Senior Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the London region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +4 28 £35,000 -28.21% 5
West London +13 14 £34,000 -12.82% 3
South London - 9 £45,000 -
East London +16 5 £34,500 -8.00% 1
North London +1 1 £33,500 +3.08%
Senior Support Engineer
England

Senior Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 May 2018, Senior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Engineer in the job title.

1 86 (72.88%) Windows
2 66 (55.93%) Active Directory
3 49 (41.53%) Microsoft
4 37 (31.36%) Office 365
5 34 (28.81%) Microsoft Office
5 34 (28.81%) Firewall
6 32 (27.12%) Windows 7
7 29 (24.58%) VMware
8 27 (22.88%) MCSE
8 27 (22.88%) Microsoft Certification
8 27 (22.88%) Hyper-V
9 26 (22.03%) Mac OS X
9 26 (22.03%) Windows Server
10 23 (19.49%) ITIL
11 22 (18.64%) MCSA
12 20 (16.95%) Windows Server 2008
12 20 (16.95%) LAN
13 19 (16.10%) Degree
14 18 (15.25%) MCP
14 18 (15.25%) SQL
14 18 (15.25%) Apple
15 17 (14.41%) API Integration
16 16 (13.56%) Citrix
17 15 (12.71%) WAN
17 15 (12.71%) TCP/IP
17 15 (12.71%) DNS
17 15 (12.71%) Internet
17 15 (12.71%) Windows Server 2012
17 15 (12.71%) Windows 10
18 14 (11.86%) DBS Check

Senior Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (10.17%) MS Exchange
2 10 (8.47%) Tomcat
2 10 (8.47%) WebSphere
3 9 (7.63%) JBoss
3 9 (7.63%) Oracle SOA Suite
4 5 (4.24%) SharePoint
5 4 (3.39%) Exchange Server 2010
6 2 (1.69%) Exchange Server 2007
6 2 (1.69%) Skype for Business
7 1 (0.85%) Apache
7 1 (0.85%) CMS
7 1 (0.85%) Elasticsearch
7 1 (0.85%) Exchange Server 2013
7 1 (0.85%) WebLogic
Applications
1 34 (28.81%) Microsoft Office
Cloud Services
1 37 (31.36%) Office 365
2 11 (9.32%) Amazon AWS
3 9 (7.63%) Microsoft Azure
4 4 (3.39%) Mimecast
5 3 (2.54%) Azure Active Directory
6 1 (0.85%) Amazon CloudWatch
6 1 (0.85%) AWS Lambda
6 1 (0.85%) Datadog
6 1 (0.85%) G Suite
6 1 (0.85%) Google Cloud Platform
6 1 (0.85%) IaaS
6 1 (0.85%) OneDrive
6 1 (0.85%) PaaS
6 1 (0.85%) Serverless
6 1 (0.85%) Slack
Communications & Networking
1 34 (28.81%) Firewall
2 20 (16.95%) LAN
3 15 (12.71%) DNS
3 15 (12.71%) Internet
3 15 (12.71%) TCP/IP
3 15 (12.71%) WAN
4 12 (10.17%) VLAN
4 12 (10.17%) VPN
5 10 (8.47%) DHCP
5 10 (8.47%) HTTP
6 9 (7.63%) FTP
7 8 (6.78%) IP Telephony
7 8 (6.78%) Wireless
8 5 (4.24%) Wi-Fi
9 2 (1.69%) PBX
9 2 (1.69%) Skype
9 2 (1.69%) WLAN
10 1 (0.85%) Ethernet
10 1 (0.85%) SMTP
10 1 (0.85%) VoIP
Database & Business Intelligence
1 8 (6.78%) SQL Server
2 4 (3.39%) Oracle Database
3 3 (2.54%) RDBMS
3 3 (2.54%) Relational Database
4 2 (1.69%) NoSQL
5 1 (0.85%) MySQL
5 1 (0.85%) Oracle Database 11g
Development Applications
1 9 (7.63%) Eclipse
1 9 (7.63%) IntelliJ
1 9 (7.63%) Maven
1 9 (7.63%) NetBeans
2 2 (1.69%) Oracle Forms
General
1 14 (11.86%) Finance
2 5 (4.24%) Banking
2 5 (4.24%) Retail
3 3 (2.54%) Advertising
3 3 (2.54%) French Language
3 3 (2.54%) German Language
4 2 (1.69%) Front Office
4 2 (1.69%) Games
4 2 (1.69%) Telecoms
5 1 (0.85%) Investment Banking
5 1 (0.85%) Legal
Libraries, Frameworks & Software Standards
1 11 (9.32%) XML
2 10 (8.47%) Java EE
2 10 (8.47%) JMS
2 10 (8.47%) Spring
3 9 (7.63%) Java SE
3 9 (7.63%) REST
3 9 (7.63%) SOAP
3 9 (7.63%) Web Services
4 2 (1.69%) J2EE
4 2 (1.69%) X-Windows
5 1 (0.85%) EJB
5 1 (0.85%) Hibernate
5 1 (0.85%) JDBC
5 1 (0.85%) LAMP
5 1 (0.85%) RabbitMQ
Miscellaneous
1 13 (11.02%) iPad
2 9 (7.63%) Analytical Skills
2 9 (7.63%) Enterprise Software
3 8 (6.78%) Hedge funds
4 4 (3.39%) iPhone
5 3 (2.54%) Data Centre
6 2 (1.69%) Fintech
6 2 (1.69%) Self-Motivation
6 2 (1.69%) Smartphone
7 1 (0.85%) Analytical Mindset
7 1 (0.85%) Management Information System
7 1 (0.85%) PKI
7 1 (0.85%) VLE
Operating Systems
1 86 (72.88%) Windows
2 32 (27.12%) Windows 7
3 26 (22.03%) Mac OS X
3 26 (22.03%) Windows Server
4 20 (16.95%) Windows Server 2008
5 15 (12.71%) Windows 10
5 15 (12.71%) Windows Server 2012
6 8 (6.78%) Linux
7 7 (5.93%) Apple iOS
8 6 (5.08%) Windows XP
9 5 (4.24%) Windows 8
10 4 (3.39%) Mac OS
11 3 (2.54%) Android
12 2 (1.69%) Unix
12 2 (1.69%) Windows Server 2003
Processes & Methodologies
1 23 (19.49%) ITIL
2 17 (14.41%) API Integration
3 13 (11.02%) Migration
4 11 (9.32%) Problem-Solving
5 10 (8.47%) Root Cause Analysis
6 9 (7.63%) Customer Engagement
6 9 (7.63%) Open Source
6 9 (7.63%) Service Management
6 9 (7.63%) SOA
6 9 (7.63%) Software Engineering
7 8 (6.78%) Network Architecture
8 6 (5.08%) Change Management
8 6 (5.08%) Mentoring
9 4 (3.39%) Asset Management
9 4 (3.39%) Proactive Monitoring
9 4 (3.39%) Service Delivery
10 3 (2.54%) Business Continuity
10 3 (2.54%) Cybersecurity
10 3 (2.54%) Incident Management
10 3 (2.54%) Network Management
Programming Languages
1 18 (15.25%) SQL
2 13 (11.02%) PowerShell
3 12 (10.17%) Java
4 3 (2.54%) C
5 2 (1.69%) Python
6 1 (0.85%) Bash Shell
6 1 (0.85%) C++
6 1 (0.85%) C-shell
6 1 (0.85%) Perl
6 1 (0.85%) PHP
6 1 (0.85%) Shell Script
6 1 (0.85%) VB
6 1 (0.85%) VBScript
6 1 (0.85%) XPath
Qualifications
1 27 (22.88%) MCSE
1 27 (22.88%) Microsoft Certification
2 22 (18.64%) MCSA
3 19 (16.10%) Degree
4 18 (15.25%) MCP
5 14 (11.86%) DBS Check
5 14 (11.86%) MCTS
6 8 (6.78%) Cisco Certification
7 7 (5.93%) CCNA
8 4 (3.39%) MCDST
9 2 (1.69%) MOS
10 1 (0.85%) CCNP
10 1 (0.85%) ITIL Certification
10 1 (0.85%) Master's Degree
Quality Assurance & Compliance
1 8 (6.78%) SLA
2 3 (2.54%) GDPR
3 1 (0.85%) GCP
3 1 (0.85%) PCI DSS
System Software
1 66 (55.93%) Active Directory
2 27 (22.88%) Hyper-V
3 6 (5.08%) VMware Infrastructure
4 2 (1.69%) Oracle RAC
5 1 (0.85%) Docker
5 1 (0.85%) Terminal Services
5 1 (0.85%) Virtual Desktop
5 1 (0.85%) VMware ESXi
Systems Management
1 2 (1.69%) AirWatch
1 2 (1.69%) Microsoft Intune
1 2 (1.69%) Nagios
1 2 (1.69%) SCCM
2 1 (0.85%) Ansible
2 1 (0.85%) Backup Exec
2 1 (0.85%) Cisco Prime
2 1 (0.85%) FortiGate
2 1 (0.85%) logstash
2 1 (0.85%) Pingdom
2 1 (0.85%) Puppet
2 1 (0.85%) Systems Management Server (SMS)
Vendors
1 49 (41.53%) Microsoft
2 29 (24.58%) VMware
3 18 (15.25%) Apple
4 16 (13.56%) Citrix
5 14 (11.86%) Oracle
6 9 (7.63%) BEA
6 9 (7.63%) IBM
6 9 (7.63%) TIBCO
7 7 (5.93%) Cisco
8 3 (2.54%) HP
9 2 (1.69%) CheckPoint
9 2 (1.69%) Dell
9 2 (1.69%) Juniper
9 2 (1.69%) WatchGuard
10 1 (0.85%) AirMagnet
10 1 (0.85%) Aruba
10 1 (0.85%) NetApp
10 1 (0.85%) Salesforce.com
10 1 (0.85%) Splunk
10 1 (0.85%) Veeam