Senior IT Support Job Trends in London

Senior IT Support
England > London

The median Senior IT Support salary in London is £45,000 per year, according to job vacancies posted during the 6 months leading to 11 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jul 2026
Same period 2025 Same period 2024
Rank 406 376 489
Rank change year-on-year -30 +113 +51
Permanent jobs requiring a Senior IT Support 18 24 9
As % of all permanent jobs in London 0.081% 0.19% 0.039%
As % of the Job Titles category 0.087% 0.21% 0.041%
Number of salaries quoted 16 19 9
10th Percentile - - £30,000
25th Percentile £40,625 £36,250 £36,000
Median annual salary (50th Percentile) £45,000 £39,000 £38,750
Median % change year-on-year +15.38% +0.65% -3.96%
75th Percentile £55,000 £49,750 £47,000
90th Percentile £58,750 £53,750 £69,100
England median annual salary £42,500 £39,000 £35,750
% change year-on-year +8.97% +9.09% -8.33%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 20,623 11,468 22,011
% of permanent jobs with a recognized job title 92.75% 91.39% 94.37%
Number of salaries quoted 14,201 7,384 16,161
10th Percentile £40,000 £40,000 £37,500
25th Percentile £55,000 £53,750 £50,000
Median annual salary (50th Percentile) £75,000 £72,500 £70,000
Median % change year-on-year +3.45% +3.57% -3.45%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £100,000 £120,000 £115,000
England median annual salary £57,500 £55,000 £53,000
% change year-on-year +4.55% +3.77% -11.67%

Senior IT Support
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Senior IT Support' in the job title relative to all permanent IT jobs advertised in London.

Senior IT Support job vacancy trend in London

Senior IT Support
Salary Trend in London

Salary distribution trend for Senior IT Support job vacancies in London.

Salary distribution trend for Senior IT Support job vacancies in London

Senior IT Support
Salary Histogram in London

Salary distribution for jobs citing Senior IT Support in London over the 6 months to 11 July 2026.

Salary histogram for Senior IT Support in London

Senior IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the London region over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -1 3 £45,000 - 1
West London - 2 £55,000 -
Senior IT Support
England

Senior IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 11 July 2026, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior IT Support in the job title.

1 17 (94.44%) Microsoft
1 17 (94.44%) Windows
2 15 (83.33%) Microsoft 365
3 10 (55.56%) Apple
4 9 (50.00%) ITIL
5 8 (44.44%) Apple iOS
6 7 (38.89%) Microsoft Exchange
6 7 (38.89%) Problem-Solving
7 6 (33.33%) SharePoint
8 5 (27.78%) CRM
8 5 (27.78%) Customer Service
8 5 (27.78%) Digital Transformation Programme
8 5 (27.78%) EDI
8 5 (27.78%) ERP
8 5 (27.78%) JD Edwards
8 5 (27.78%) JIRA
8 5 (27.78%) Microsoft Excel
8 5 (27.78%) OneDrive
8 5 (27.78%) Project Management
8 5 (27.78%) Salesforce
8 5 (27.78%) Salesforce CRM
8 5 (27.78%) Service Management
9 4 (22.22%) Active Directory
9 4 (22.22%) Entra ID
9 4 (22.22%) ITSM
9 4 (22.22%) Okta
9 4 (22.22%) Windows Server
10 3 (16.67%) AWS
10 3 (16.67%) Cloudflare
10 3 (16.67%) Degree

Senior IT Support Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (38.89%) Microsoft Exchange
2 6 (33.33%) SharePoint
3 3 (16.67%) IIS
Applications
1 5 (27.78%) Microsoft Excel
2 2 (11.11%) Microsoft Office
Business Applications
1 5 (27.78%) Salesforce CRM
2 1 (5.56%) Elite 3E
Cloud Services
1 15 (83.33%) Microsoft 365
2 5 (27.78%) OneDrive
3 4 (22.22%) Entra ID
4 3 (16.67%) AWS
4 3 (16.67%) Cloudflare
4 3 (16.67%) SaaS
5 2 (11.11%) Adobe Creative Cloud
5 2 (11.11%) Google Workspace
6 1 (5.56%) Azure
6 1 (5.56%) IaaS
Communications & Networking
1 3 (16.67%) Firewall
2 2 (11.11%) Cisco IOS
3 1 (5.56%) WebEx
Development Applications
1 5 (27.78%) JIRA
General
1 11 (61.11%) Social Skills
2 4 (22.22%) Inclusion and Diversity
2 4 (22.22%) Legal
3 3 (16.67%) Games
4 2 (11.11%) Finance
4 2 (11.11%) Law
Libraries, Frameworks & Software Standards
1 5 (27.78%) EDI
Miscellaneous
1 8 (44.44%) Video Conferencing
2 5 (27.78%) CCTV
3 3 (16.67%) Clustering
3 3 (16.67%) Onboarding
4 2 (11.11%) Reinsurance
5 1 (5.56%) Data Centre
5 1 (5.56%) Virtual Team
Operating Systems
1 17 (94.44%) Windows
2 8 (44.44%) Apple iOS
3 4 (22.22%) Windows Server
4 3 (16.67%) Windows 10
5 2 (11.11%) Mac OS
5 2 (11.11%) Mac OS X
5 2 (11.11%) tvOS
Processes & Methodologies
1 9 (50.00%) ITIL
2 7 (38.89%) Problem-Solving
3 5 (27.78%) CRM
3 5 (27.78%) Customer Service
3 5 (27.78%) Digital Transformation Programme
3 5 (27.78%) ERP
3 5 (27.78%) Project Management
3 5 (27.78%) Service Management
4 4 (22.22%) ITSM
5 3 (16.67%) E-Commerce
5 3 (16.67%) High Availability
5 3 (16.67%) Network Load Balancing
5 3 (16.67%) Root Cause Analysis
6 2 (11.11%) Collaborative Culture
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) Document Management
6 2 (11.11%) Identity Management
6 2 (11.11%) Insurtech
6 2 (11.11%) Stakeholder Engagement
6 2 (11.11%) Time Management
Programming Languages
1 2 (11.11%) Shell Script
Qualifications
1 3 (16.67%) Degree
2 2 (11.11%) Microsoft Certification
3 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 2 (11.11%) ISO/IEC 27001
1 2 (11.11%) SLA
System Software
1 4 (22.22%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) VMware Infrastructure
Systems Management
1 3 (16.67%) Failover Clustering
2 2 (11.11%) Jamf Pro
2 2 (11.11%) Microsoft Intune
2 2 (11.11%) SCCM
2 2 (11.11%) WSUS
Vendors
1 17 (94.44%) Microsoft
2 10 (55.56%) Apple
3 5 (27.78%) JD Edwards
3 5 (27.78%) Salesforce
4 4 (22.22%) Okta
5 2 (11.11%) Adobe
5 2 (11.11%) Cisco
5 2 (11.11%) CrowdStrike
5 2 (11.11%) Google
5 2 (11.11%) Juniper
5 2 (11.11%) Meraki
5 2 (11.11%) SonicWALL
6 1 (5.56%) Canon
6 1 (5.56%) ConnectWise
6 1 (5.56%) HP
6 1 (5.56%) iManage
6 1 (5.56%) VMware