3rd Line Support Jobs in the North of England

Third Line Support
England > North of England

The median Third Line Support salary in the North of England is £37,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 312 358 406
Rank change year-on-year +46 +48 -111
Permanent jobs requiring a 3rd Line Support 72 70 43
As % of all permanent jobs advertised in the North of England 0.42% 0.40% 0.24%
As % of the Job Titles category 0.44% 0.45% 0.25%
Number of salaries quoted 68 70 40
10th Percentile - £31,250 £31,050
25th Percentile £31,250 £33,750 £32,750
Median annual salary (50th Percentile) £37,500 £42,500 £40,000
Median % change year-on-year -11.76% +6.25% -
75th Percentile £42,500 £47,500 £45,375
90th Percentile £46,825 £53,750 £50,000
England median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,421 15,679 17,326
% of permanent jobs with a recognized job title 95.07% 89.49% 96.10%
Number of salaries quoted 12,705 8,279 11,135
10th Percentile £27,000 £30,500 £28,000
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,000
Median % change year-on-year -6.54% +7.00% +5.26%
75th Percentile £65,000 £69,650 £65,225
90th Percentile £78,750 £82,500 £80,000
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

3rd Line Support
Job Vacancy Trend in the North of England

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 3rd Line Support in the North of England

3rd Line Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing 3rd Line Support in the North of England.

Salary trend for 3rd Line Support in the North of England

3rd Line Support
Salary Histogram in the North of England

Salary distribution for jobs citing 3rd Line Support in the North of England over the 6 months to 26 April 2024.

Salary histogram for 3rd Line Support in the North of England

3rd Line Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North of England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +101 33 £40,000 -11.11% 5
North East +20 25 £32,500 - 5
North West -16 14 £40,000 -5.88% 10
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 26 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring 3rd Line Support in the job title.

1 43 (59.72%) Azure
2 42 (58.33%) Microsoft
2 42 (58.33%) Active Directory
3 35 (48.61%) Social Skills
3 35 (48.61%) Hyper-V
4 34 (47.22%) Microsoft Certification
5 30 (41.67%) Windows
5 30 (41.67%) Firewall
6 29 (40.28%) VMware
7 28 (38.89%) Microsoft 365
8 25 (34.72%) ITIL
9 23 (31.94%) Windows Server
9 23 (31.94%) SAN
10 22 (30.56%) Driving Licence
10 22 (30.56%) Enterprise Storage
11 20 (27.78%) SQL Server
12 18 (25.00%) Incident Management
12 18 (25.00%) VMware Infrastructure
12 18 (25.00%) Customer Service
13 17 (23.61%) Azure Certification
13 17 (23.61%) Desktop Virtualisation
13 17 (23.61%) Organisational Skills
14 14 (19.44%) SharePoint
15 12 (16.67%) Microsoft Exchange
15 12 (16.67%) Amazon RDS
16 11 (15.28%) MCSA
16 11 (15.28%) Cisco
16 11 (15.28%) Disaster Recovery
17 9 (12.50%) Veeam
17 9 (12.50%) Datto

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (19.44%) SharePoint
2 12 (16.67%) Microsoft Exchange
Applications
1 5 (6.94%) Microsoft Office
Cloud Services
1 43 (59.72%) Azure
2 28 (38.89%) Microsoft 365
3 5 (6.94%) Azure Stack
3 5 (6.94%) Entra ID
4 4 (5.56%) AWS
5 3 (4.17%) Google Workspace
5 3 (4.17%) OneDrive
5 3 (4.17%) SaaS
Communications & Networking
1 30 (41.67%) Firewall
2 23 (31.94%) SAN
3 8 (11.11%) LAN
4 6 (8.33%) VPN
4 6 (8.33%) Wi-Fi
4 6 (8.33%) WLAN
5 5 (6.94%) DHCP
5 5 (6.94%) DNS
5 5 (6.94%) TCP/IP
6 4 (5.56%) VSAN
6 4 (5.56%) Wireless
7 3 (4.17%) Remote Desktop
7 3 (4.17%) VoIP
7 3 (4.17%) WAN
8 2 (2.78%) Internet
9 1 (1.39%) Broadband
9 1 (1.39%) iSCSI
9 1 (1.39%) NetScaler
9 1 (1.39%) VLAN
Database & Business Intelligence
1 20 (27.78%) SQL Server
2 12 (16.67%) Amazon RDS
Development Applications
1 1 (1.39%) JIRA
General
1 35 (48.61%) Social Skills
2 17 (23.61%) Organisational Skills
3 4 (5.56%) Analytical Skills
3 4 (5.56%) Public Sector
4 2 (2.78%) Documentation Skills
4 2 (2.78%) Inclusion and Diversity
4 2 (2.78%) Manufacturing
4 2 (2.78%) Telecoms
5 1 (1.39%) Law
5 1 (1.39%) Legal
Miscellaneous
1 22 (30.56%) Driving Licence
1 22 (30.56%) Enterprise Storage
2 6 (8.33%) Data Centre
3 4 (5.56%) Private Cloud
3 4 (5.56%) Self-Motivation
4 2 (2.78%) Management Information System
4 2 (2.78%) Team-Oriented Environment
5 1 (1.39%) Life Science
5 1 (1.39%) Renewable Energy
Operating Systems
1 30 (41.67%) Windows
2 23 (31.94%) Windows Server
3 7 (9.72%) Linux
4 5 (6.94%) Windows Server 2016
5 4 (5.56%) Windows Server 2019
6 3 (4.17%) Windows 10
7 2 (2.78%) Ubuntu
7 2 (2.78%) Windows 7
7 2 (2.78%) Windows Server 2012
Processes & Methodologies
1 25 (34.72%) ITIL
2 18 (25.00%) Customer Service
2 18 (25.00%) Incident Management
3 17 (23.61%) Desktop Virtualisation
4 11 (15.28%) Disaster Recovery
5 7 (9.72%) Infrastructure Engineering
5 7 (9.72%) Project Delivery
6 6 (8.33%) Problem-Solving
7 5 (6.94%) Containerisation
7 5 (6.94%) Proactive Monitoring
7 5 (6.94%) Server Virtualisation
8 4 (5.56%) Cloud Security
8 4 (5.56%) Performance Monitoring
8 4 (5.56%) Remote Monitoring and Management
9 3 (4.17%) Cybersecurity
9 3 (4.17%) Incident Response
9 3 (4.17%) Technical Leadership
10 2 (2.78%) Customer-Centric Approach
10 2 (2.78%) Customer-Centricity
10 2 (2.78%) Storage Management
Programming Languages
1 7 (9.72%) PowerShell
2 3 (4.17%) SQL
Qualifications
1 34 (47.22%) Microsoft Certification
2 17 (23.61%) Azure Certification
3 11 (15.28%) MCSA
4 8 (11.11%) Degree
4 8 (11.11%) MCSE
5 6 (8.33%) CCNA
5 6 (8.33%) Cisco Certification
5 6 (8.33%) VMware Certified Professional (VCP)
6 2 (2.78%) DBS Check
6 2 (2.78%) MCP
7 1 (1.39%) A+ Certification
7 1 (1.39%) CCENT
7 1 (1.39%) Security Cleared
Quality Assurance & Compliance
1 3 (4.17%) SLA
2 2 (2.78%) GDPR
2 2 (2.78%) PCI DSS
System Software
1 42 (58.33%) Active Directory
2 35 (48.61%) Hyper-V
3 18 (25.00%) VMware Infrastructure
4 6 (8.33%) Terminal Services
4 6 (8.33%) vSphere
5 3 (4.17%) VMware ESXi
6 1 (1.39%) Virtual Desktop
6 1 (1.39%) Virtual Machines
6 1 (1.39%) VMware Server
6 1 (1.39%) XenApp
Systems Management
1 7 (9.72%) Microsoft Intune
2 4 (5.56%) Autotask
3 3 (4.17%) FortiGate
4 2 (2.78%) vCenter Server
Vendors
1 42 (58.33%) Microsoft
2 29 (40.28%) VMware
3 11 (15.28%) Cisco
4 9 (12.50%) Datto
4 9 (12.50%) Veeam
5 7 (9.72%) HP
6 5 (6.94%) Citrix
6 5 (6.94%) Sophos
7 4 (5.56%) ConnectWise
7 4 (5.56%) Dell
7 4 (5.56%) LogicMonitor
7 4 (5.56%) NetApp
7 4 (5.56%) SolarWinds
8 2 (2.78%) Draytek
8 2 (2.78%) ESET
8 2 (2.78%) Kaseya
8 2 (2.78%) Ubiquiti
9 1 (1.39%) Zerto