IT Support Analyst Job Trends in the North of England

IT Support Analyst
England > North of England

The median IT Support Analyst salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 215 244 242
Rank change year-on-year +29 -2 +88
Permanent jobs requiring an IT Support Analyst 58 37 49
As % of all permanent jobs in the North of England 0.54% 0.41% 0.58%
As % of the Job Titles category 0.61% 0.43% 0.60%
Number of salaries quoted 51 18 47
10th Percentile £25,000 £26,338 £22,790
25th Percentile £26,500 £26,500 £25,250
Median annual salary (50th Percentile) £31,000 £30,000 £30,000
Median % change year-on-year +3.33% - +17.65%
75th Percentile £33,500 £39,750 £38,750
90th Percentile £34,000 £43,400 £43,750
England median annual salary £31,500 £35,000 £33,500
% change year-on-year -10.00% +4.48% +9.84%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,556 8,552 8,148
% of permanent jobs with a recognized job title 88.69% 94.06% 95.76%
Number of salaries quoted 5,571 4,030 6,496
10th Percentile £28,000 £31,250 £28,500
25th Percentile £33,000 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £50,309 £50,000
Median % change year-on-year -0.61% +0.62% -4.76%
75th Percentile £67,500 £67,500 £66,778
90th Percentile £82,500 £80,000 £80,435
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -6.50%

IT Support Analyst
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Analyst' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support Analyst job vacancy trend in the North of England

IT Support Analyst
Salary Trend in the North of England

Salary distribution trend for IT Support Analyst job vacancies in the North of England.

Salary distribution trend for IT Support Analyst job vacancies in the North of England

IT Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the North of England region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +16 30 £31,000 -22.50% 9
North West +3 17 £27,000 -9.24% 6
North East +21 11 £31,500 -10.00%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 14 January 2026, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support Analyst in the job title.

1 44 (75.86%) Windows
2 37 (63.79%) Microsoft
3 32 (55.17%) ITIL
4 31 (53.45%) Microsoft 365
5 30 (51.72%) Active Directory
5 30 (51.72%) Customer Service
6 24 (41.38%) ITSM
7 19 (32.76%) Windows Server
8 18 (31.03%) Service Management
8 18 (31.03%) User Experience
9 13 (22.41%) ITIL Foundation Certificate
9 13 (22.41%) Microsoft Exchange
9 13 (22.41%) Windows 10
10 11 (18.97%) DNS
11 10 (17.24%) Android
11 10 (17.24%) Apple iOS
11 10 (17.24%) Continuous Improvement
11 10 (17.24%) DHCP
12 8 (13.79%) Degree
12 8 (13.79%) Microsoft Office
12 8 (13.79%) Process Improvement
12 8 (13.79%) SLA
12 8 (13.79%) Systems Analysis
13 7 (12.07%) LAN
13 7 (12.07%) Resource Management
13 7 (12.07%) WAN
14 6 (10.34%) A+ Certification
14 6 (10.34%) Firewall
14 6 (10.34%) Hyper-V
14 6 (10.34%) Mac OS X

IT Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (22.41%) Microsoft Exchange
2 1 (1.72%) IIS
2 1 (1.72%) Tomcat
Applications
1 8 (13.79%) Microsoft Office
Cloud Services
1 31 (53.45%) Microsoft 365
2 1 (1.72%) Azure
2 1 (1.72%) SaaS
Communications & Networking
1 11 (18.97%) DNS
2 10 (17.24%) DHCP
3 7 (12.07%) LAN
3 7 (12.07%) WAN
4 6 (10.34%) Firewall
5 4 (6.90%) VPN
6 3 (5.17%) Remote Desktop
7 1 (1.72%) TCP/IP
Database & Business Intelligence
1 1 (1.72%) SQL Server
General
1 41 (70.69%) Social Skills
2 20 (34.48%) Organisational Skills
3 8 (13.79%) Law
3 8 (13.79%) Manufacturing
3 8 (13.79%) Pharmaceutical
4 4 (6.90%) Finance
4 4 (6.90%) Legal
5 3 (5.17%) Aerospace
5 3 (5.17%) Analytical Skills
5 3 (5.17%) Automotive
Libraries, Frameworks & Software Standards
1 1 (1.72%) JSON
1 1 (1.72%) XML
Miscellaneous
1 7 (12.07%) Management Information System
1 7 (12.07%) Renewable Energy
2 6 (10.34%) Client/Server
3 5 (8.62%) LIMS
3 5 (8.62%) Onboarding
3 5 (8.62%) SCADA
4 3 (5.17%) Enterprise Software
Operating Systems
1 44 (75.86%) Windows
2 19 (32.76%) Windows Server
3 13 (22.41%) Windows 10
4 10 (17.24%) Android
4 10 (17.24%) Apple iOS
5 6 (10.34%) Mac OS X
6 1 (1.72%) Mac OS
Processes & Methodologies
1 32 (55.17%) ITIL
2 30 (51.72%) Customer Service
3 24 (41.38%) ITSM
4 18 (31.03%) Service Management
4 18 (31.03%) User Experience
5 10 (17.24%) Continuous Improvement
6 8 (13.79%) Process Improvement
6 8 (13.79%) Systems Analysis
7 7 (12.07%) Resource Management
8 5 (8.62%) Biotechnology
8 5 (8.62%) Validation
9 4 (6.90%) Problem-Solving
9 4 (6.90%) Service Delivery
10 3 (5.17%) Business Continuity
10 3 (5.17%) Data Protection
10 3 (5.17%) Disaster Recovery
11 1 (1.72%) Computer Science
11 1 (1.72%) ERP
11 1 (1.72%) Infrastructure Monitoring
Programming Languages
1 1 (1.72%) Java
Qualifications
1 13 (22.41%) ITIL Foundation Certificate
2 8 (13.79%) Degree
3 6 (10.34%) A+ Certification
3 6 (10.34%) Network+ Certification
4 5 (8.62%) CCNA
4 5 (8.62%) Cisco Certification
4 5 (8.62%) MCSA
4 5 (8.62%) Microsoft Certification
Quality Assurance & Compliance
1 8 (13.79%) SLA
2 5 (8.62%) 21 CFR Part 11
2 5 (8.62%) GxP
System Software
1 30 (51.72%) Active Directory
2 6 (10.34%) Hyper-V
2 6 (10.34%) VMware Infrastructure
Vendors
1 37 (63.79%) Microsoft
2 6 (10.34%) VMware
3 5 (8.62%) Cisco