IT Support Engineer Jobs in the North of England

IT Support Engineer
England > North of England

The median IT Support Engineer salary in the North of England is £28,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 204 263 321
Rank change year-on-year +59 +58 -49
Permanent jobs requiring an IT Support Engineer 197 173 130
As % of all permanent jobs advertised in the North of England 1.14% 0.99% 0.72%
As % of the Job Titles category 1.20% 1.10% 0.75%
Number of salaries quoted 181 59 122
10th Percentile £22,489 £22,300 £21,250
25th Percentile £24,250 £25,000 £23,625
Median annual salary (50th Percentile) £28,500 £29,000 £27,500
Median % change year-on-year -1.72% +5.45% -8.33%
75th Percentile £33,750 £36,250 £33,688
90th Percentile £35,000 £39,500 £40,775
England median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% +3.45%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,421 15,679 17,326
% of permanent jobs with a recognized job title 95.07% 89.49% 96.10%
Number of salaries quoted 12,705 8,279 11,135
10th Percentile £27,000 £30,500 £28,000
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,000
Median % change year-on-year -6.54% +7.00% +5.26%
75th Percentile £65,000 £69,650 £65,225
90th Percentile £78,750 £82,500 £80,000
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

IT Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support Engineer in the North of England

IT Support Engineer
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support Engineer in the North of England.

Salary trend for IT Support Engineer in the North of England

IT Support Engineer
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support Engineer in the North of England over the 6 months to 26 April 2024.

Salary histogram for IT Support Engineer in the North of England

IT Support Engineer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the North of England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +31 96 £26,000 -25.71% 15
Yorkshire +71 67 £30,000 +9.09% 12
North East +25 34 £32,500 -0.76% 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 26 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support Engineer in the job title.

1 115 (58.38%) Active Directory
2 100 (50.76%) Windows
3 98 (49.75%) Microsoft
4 92 (46.70%) Microsoft 365
5 83 (42.13%) Social Skills
6 67 (34.01%) Azure
7 48 (24.37%) ITIL
8 44 (22.34%) Windows Server
8 44 (22.34%) Problem-Solving
9 41 (20.81%) Organisational Skills
10 38 (19.29%) Hyper-V
11 35 (17.77%) SQL Server
12 33 (16.75%) Windows 10
13 32 (16.24%) Driving Licence
14 31 (15.74%) Customer Service
15 29 (14.72%) SAN
15 29 (14.72%) VMware
16 27 (13.71%) Firewall
16 27 (13.71%) Microsoft Office
17 25 (12.69%) Microsoft Certification
18 24 (12.18%) VoIP
19 23 (11.68%) Incident Management
19 23 (11.68%) Enterprise Storage
20 22 (11.17%) Desktop Virtualisation
21 21 (10.66%) Azure Certification
21 21 (10.66%) Microsoft Intune
21 21 (10.66%) Finance
22 19 (9.64%) Analytical Skills
22 19 (9.64%) Microsoft Exchange
23 18 (9.14%) SQL

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (9.64%) Microsoft Exchange
2 17 (8.63%) SharePoint
3 2 (1.02%) Blackberry Enterprise Server
4 1 (0.51%) Site Server
4 1 (0.51%) WordPress
Applications
1 27 (13.71%) Microsoft Office
2 2 (1.02%) Microsoft Excel
2 2 (1.02%) Spreadsheet
Cloud Services
1 92 (46.70%) Microsoft 365
2 67 (34.01%) Azure
3 13 (6.60%) Entra ID
4 8 (4.06%) OneDrive
5 7 (3.55%) AWS
6 6 (3.05%) Google Workspace
7 4 (2.03%) Cloud Computing
8 2 (1.02%) Amazon EC2
Communications & Networking
1 29 (14.72%) SAN
2 27 (13.71%) Firewall
3 24 (12.18%) VoIP
4 14 (7.11%) DNS
4 14 (7.11%) Wi-Fi
5 10 (5.08%) Wireless
6 9 (4.57%) VLAN
7 7 (3.55%) DHCP
8 6 (3.05%) VPN
9 5 (2.54%) Internet
9 5 (2.54%) NAS
9 5 (2.54%) TCP/IP
10 4 (2.03%) Multicast
10 4 (2.03%) Remote Desktop
10 4 (2.03%) Unicast
11 3 (1.52%) Network Security
12 2 (1.02%) LAN
12 2 (1.02%) WAN
13 1 (0.51%) Unified Communications
Database & Business Intelligence
1 35 (17.77%) SQL Server
2 14 (7.11%) Amazon RDS
3 4 (2.03%) DB2
4 1 (0.51%) MySQL
General
1 83 (42.13%) Social Skills
2 41 (20.81%) Organisational Skills
3 21 (10.66%) Finance
4 19 (9.64%) Analytical Skills
5 18 (9.14%) Retail
6 8 (4.06%) Manufacturing
7 5 (2.54%) Advertising
7 5 (2.54%) Telecoms
8 4 (2.03%) Marketing
9 3 (1.52%) Public Sector
10 2 (1.02%) Documentation Skills
10 2 (1.02%) Electronics
10 2 (1.02%) Inclusion and Diversity
10 2 (1.02%) Military
11 1 (0.51%) Financial Institution
11 1 (0.51%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.51%) EDI
Miscellaneous
1 32 (16.24%) Driving Licence
2 23 (11.68%) Enterprise Storage
3 12 (6.09%) Fat Client
3 12 (6.09%) Thin Client
4 10 (5.08%) EPoS
5 6 (3.05%) Client/Server
5 6 (3.05%) Data Centre
6 5 (2.54%) Replication
7 4 (2.03%) Self-Motivation
8 3 (1.52%) Wiki
9 2 (1.02%) CCTV
9 2 (1.02%) Team-Oriented Environment
10 1 (0.51%) New Media
10 1 (0.51%) Video Conferencing
Operating Systems
1 100 (50.76%) Windows
2 44 (22.34%) Windows Server
3 33 (16.75%) Windows 10
4 14 (7.11%) Linux
5 10 (5.08%) Mac OS
5 10 (5.08%) Windows Server 2016
5 10 (5.08%) Windows Server 2019
6 7 (3.55%) Windows Server 2012
7 4 (2.03%) Apple iOS
7 4 (2.03%) Debian
8 3 (1.52%) Android
8 3 (1.52%) CentOS
8 3 (1.52%) Red Hat Enterprise Linux
9 2 (1.02%) Ubuntu
9 2 (1.02%) Unix
9 2 (1.02%) VMS
9 2 (1.02%) Windows 7
10 1 (0.51%) Windows Server 2008
Processes & Methodologies
1 48 (24.37%) ITIL
2 44 (22.34%) Problem-Solving
3 31 (15.74%) Customer Service
4 23 (11.68%) Incident Management
5 22 (11.17%) Desktop Virtualisation
6 13 (6.60%) Agile
6 13 (6.60%) Asset Management
6 13 (6.60%) Continuous Improvement
7 12 (6.09%) Service Delivery
8 11 (5.58%) Change Management
8 11 (5.58%) CRM
8 11 (5.58%) Project Planning
9 10 (5.08%) Project Management
10 7 (3.55%) Software Testing
10 7 (3.55%) Storage Management
11 6 (3.05%) Coaching
11 6 (3.05%) Disaster Recovery
11 6 (3.05%) Kalman Filter
12 5 (2.54%) Infrastructure Management
12 5 (2.54%) Service Management
Programming Languages
1 18 (9.14%) SQL
2 6 (3.05%) PHP
3 4 (2.03%) PowerShell
Qualifications
1 25 (12.69%) Microsoft Certification
2 21 (10.66%) Azure Certification
3 16 (8.12%) DBS Check
4 3 (1.52%) Degree
5 2 (1.02%) ITIL Certification
5 2 (1.02%) Security Cleared
6 1 (0.51%) CCNA
6 1 (0.51%) Cisco Certification
6 1 (0.51%) ITIL Foundation Certificate
6 1 (0.51%) MCP
Quality Assurance & Compliance
1 8 (4.06%) SLA
2 1 (0.51%) GDPR
2 1 (0.51%) ISO/IEC 27001
System Software
1 115 (58.38%) Active Directory
2 38 (19.29%) Hyper-V
3 12 (6.09%) VMware Infrastructure
4 8 (4.06%) VMware ESXi
5 5 (2.54%) vSphere
6 1 (0.51%) Terminal Server
6 1 (0.51%) Virtual Desktop
Systems Management
1 21 (10.66%) Microsoft Intune
2 13 (6.60%) SCCM
3 3 (1.52%) Jamf Pro
4 2 (1.02%) Grafana
4 2 (1.02%) Prometheus
4 2 (1.02%) vCenter Server
5 1 (0.51%) Autotask
Vendors
1 98 (49.75%) Microsoft
2 29 (14.72%) VMware
3 14 (7.11%) Sophos
4 10 (5.08%) Apple
4 10 (5.08%) Cisco
5 7 (3.55%) ESET
6 6 (3.05%) Google
7 5 (2.54%) Dell
7 5 (2.54%) Veeam
8 4 (2.03%) Citrix
8 4 (2.03%) IBM
9 3 (1.52%) CheckPoint
9 3 (1.52%) Red Hat
9 3 (1.52%) SAP
10 2 (1.02%) CA
10 2 (1.02%) ConnectWise
10 2 (1.02%) Datto
10 2 (1.02%) Draytek
10 2 (1.02%) HP
10 2 (1.02%) Ubiquiti