Period
to 30 October 2020

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 30 October 2020 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > England
6 months to
30 Oct 2020
Same period 2019 Same period 2018
Rank 395 445 393
Rank change year-on-year +50 -52 -8
Permanent jobs citing ITIL Certification 309 844 1,262
As % of all permanent jobs advertised in England 0.67% 0.67% 0.82%
As % of the Qualifications category 3.13% 2.88% 3.45%
Number of salaries quoted 260 751 929
Median annual salary £50,000 £48,000 £46,500
Median salary % change year-on-year +4.17% +3.23% -2.11%
10th Percentile £31,250 £28,750 £25,700
90th Percentile £73,875 £67,500 £67,500
UK median annual salary £48,750 £47,500 £45,000
% change year-on-year +2.63% +5.56% -5.26%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 9,879 29,349 36,594
As % of all permanent IT jobs advertised in England 21.54% 23.16% 23.87%
Number of salaries quoted 7,461 21,689 27,224
Median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - +5.26%
10th Percentile £31,250 £27,250 £26,250
90th Percentile £87,500 £82,500 £82,350
UK median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

Salary distribution for jobs citing ITIL Certification in England over the 6 months to 30 October 2020.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 30 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +106 113 £55,000 -0.90% 9
Midlands +31 59 £46,250 -7.50% 10
South East +99 52 £49,000 +8.89% 8
North of England +76 49 £41,250 +3.13% 16
West Midlands +57 49 £51,200 +2.40% 8
Yorkshire +111 35 £45,000 +20.00% 9
South West +117 20 £41,750 +19.29% 5
East of England +98 14 £44,902 -6.94% 6
North West +72 12 £41,000 -4.65% 3
East Midlands +45 10 £30,000 -33.33% 2
North East -3 2 £24,500 -32.79% 4
ITIL Certification
UK

For the 6 months to 30 October 2020, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 309 (100.00%) ITIL
2 126 (40.78%) Service Management
3 106 (34.30%) Microsoft
4 94 (30.42%) Windows
5 79 (25.57%) Finance
6 69 (22.33%) Active Directory
7 68 (22.01%) SLA
8 67 (21.68%) ITSM
9 63 (20.39%) Service Delivery
10 60 (19.42%) VMware
11 58 (18.77%) Azure
12 55 (17.80%) Windows Server
13 54 (17.48%) Problem Management
14 51 (16.50%) Degree
14 51 (16.50%) VMware Infrastructure
15 49 (15.86%) Change Management
16 47 (15.21%) Project Management
17 46 (14.89%) Office 365
18 44 (14.24%) Problem-Solving
19 43 (13.92%) Continuous Improvement
19 43 (13.92%) Cisco
20 42 (13.59%) Incident Management
21 41 (13.27%) Stakeholder Management
22 37 (11.97%) Agile Software Development
22 37 (11.97%) PowerShell
23 35 (11.33%) LAN
23 35 (11.33%) DevOps
24 34 (11.00%) WAN
24 34 (11.00%) SAN
25 33 (10.68%) DNS

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (4.53%) SharePoint
2 8 (2.59%) MS Exchange
3 6 (1.94%) Exchange Server 2010
3 6 (1.94%) Exchange Server 2013
4 5 (1.62%) Exchange Server 2007
5 4 (1.29%) Blackberry Enterprise Server
5 4 (1.29%) Confluence
5 4 (1.29%) Elasticsearch
6 2 (0.65%) Exchange Server 2003
7 1 (0.32%) SAS
7 1 (0.32%) ThingWorx
Applications
1 23 (7.44%) Microsoft Office
2 5 (1.62%) Microsoft Excel
3 3 (0.97%) Microsoft PowerPoint
Business Applications
1 5 (1.62%) SAP LE
1 5 (1.62%) SAP SD
2 2 (0.65%) Dynamics CRM
2 2 (0.65%) Oracle Applications
3 1 (0.32%) NetSuite
3 1 (0.32%) Remedy ITSM
3 1 (0.32%) Sage X3
Cloud Services
1 58 (18.77%) Azure
2 46 (14.89%) Office 365
3 33 (10.68%) AWS
4 14 (4.53%) SaaS
5 13 (4.21%) Amazon S3
6 9 (2.91%) Amazon EC2
6 9 (2.91%) Amazon ELB
6 9 (2.91%) PaaS
6 9 (2.91%) Route 53
6 9 (2.91%) Virtual Private Cloud
7 8 (2.59%) Azure Active Directory
7 8 (2.59%) IaaS
8 5 (1.62%) Serverless
9 4 (1.29%) Amazon CloudWatch
9 4 (1.29%) AWS CloudFormation
9 4 (1.29%) AWS CloudTrail
9 4 (1.29%) AWS Lambda
10 1 (0.32%) Azure Functions
10 1 (0.32%) G Suite
10 1 (0.32%) Mimecast
Communications & Networking
1 35 (11.33%) LAN
2 34 (11.00%) SAN
2 34 (11.00%) WAN
3 33 (10.68%) DNS
4 29 (9.39%) DHCP
5 22 (7.12%) TCP/IP
6 18 (5.83%) Firewall
7 17 (5.50%) Unified Communications
8 13 (4.21%) VPN
9 11 (3.56%) Network Security
10 9 (2.91%) WebEx
11 8 (2.59%) Fibre Channel
11 8 (2.59%) iSCSI
12 7 (2.27%) Wireless
13 6 (1.94%) Internet
13 6 (1.94%) WLAN
14 4 (1.29%) Cisco ASA
14 4 (1.29%) VLAN
15 3 (0.97%) Skype
15 3 (0.97%) SSL
Database & Business Intelligence
1 15 (4.85%) SQL Server
2 9 (2.91%) Cosmos DB
3 8 (2.59%) Data Lake
4 7 (2.27%) Crystal Reports
5 5 (1.62%) Amazon RDS
6 1 (0.32%) Data Warehouse
6 1 (0.32%) DB2
6 1 (0.32%) Oracle Database
Development Applications
1 9 (2.91%) JIRA
2 4 (1.29%) Bitbucket
3 1 (0.32%) Jenkins
3 1 (0.32%) Sonatype Nexus
3 1 (0.32%) SQL Server Management Studio (SSMS)
3 1 (0.32%) Subversion
General
1 79 (25.57%) Finance
2 21 (6.80%) Banking
3 12 (3.88%) Public Sector
4 11 (3.56%) Legal
5 6 (1.94%) Retail
6 5 (1.62%) Advertising
7 4 (1.29%) Manufacturing
7 4 (1.29%) Marketing
8 3 (0.97%) Electronics
8 3 (0.97%) Law
8 3 (0.97%) Telecoms
9 2 (0.65%) Investment Banking
9 2 (0.65%) Police
10 1 (0.32%) Back Office
10 1 (0.32%) Brand Awareness
10 1 (0.32%) Retail Banking
10 1 (0.32%) Spanish Language
Job Titles
1 63 (20.39%) Analyst
2 36 (11.65%) IT Manager
2 36 (11.65%) Support Analyst
3 35 (11.33%) Service Manager
4 27 (8.74%) Support Engineer
5 23 (7.44%) Senior Analyst
6 21 (6.80%) Delivery Manager
7 19 (6.15%) Applications Support
7 19 (6.15%) Operations Manager
8 16 (5.18%) Applications Support Analyst
8 16 (5.18%) Senior Support Analyst
9 15 (4.85%) Architect
10 13 (4.21%) Cloud Specialist
10 13 (4.21%) Incident Manager
10 13 (4.21%) Infrastructure Specialist
10 13 (4.21%) IT Engineer
10 13 (4.21%) IT Services Manager
10 13 (4.21%) Service Delivery Manager
10 13 (4.21%) Team Leader
11 12 (3.88%) IT Support
Libraries, Frameworks & Software Standards
1 9 (2.91%) XMPP
2 8 (2.59%) ADO
3 5 (1.62%) .NET
3 5 (1.62%) EDI
3 5 (1.62%) EDIFACT
4 4 (1.29%) Elastic Stack
4 4 (1.29%) Kafka
5 3 (0.97%) JSON
5 3 (0.97%) LDAP
6 2 (0.65%) LAMP
6 2 (0.65%) SAML
6 2 (0.65%) WAMP
7 1 (0.32%) COM
7 1 (0.32%) HTML
7 1 (0.32%) HTML5
7 1 (0.32%) Web Services
7 1 (0.32%) Windows SharePoint Services
Miscellaneous
1 30 (9.71%) Data Centre
2 22 (7.12%) Analytical Skills
3 18 (5.83%) Self-Motivation
4 16 (5.18%) Reinsurance
5 13 (4.21%) Public Cloud
6 11 (3.56%) Management Information System
6 11 (3.56%) User Experience
7 7 (2.27%) Mobile App
7 7 (2.27%) Private Cloud
8 5 (1.62%) Cloud Native
9 3 (0.97%) Blackberry
9 3 (0.97%) Clustering
9 3 (0.97%) CMDB
9 3 (0.97%) FMCG
9 3 (0.97%) Virtual Team
10 2 (0.65%) Client/Server
10 2 (0.65%) PDA
10 2 (0.65%) Smartcard
10 2 (0.65%) Smartphone
10 2 (0.65%) Video Conferencing
Operating Systems
1 94 (30.42%) Windows
2 55 (17.80%) Windows Server
3 20 (6.47%) Windows 10
4 19 (6.15%) Linux
5 15 (4.85%) Windows 7
6 13 (4.21%) Windows Server 2016
7 12 (3.88%) Windows Server 2008
8 8 (2.59%) Windows Server 2012
9 4 (1.29%) Mac OS
9 4 (1.29%) Windows Server 2003
10 3 (0.97%) Mac OS X
11 2 (0.65%) Unix
11 2 (0.65%) Windows 8
12 1 (0.32%) Red Hat Enterprise Linux
12 1 (0.32%) Windows Server 2019
12 1 (0.32%) Windows XP
Processes & Methodologies
1 309 (100.00%) ITIL
2 126 (40.78%) Service Management
3 67 (21.68%) ITSM
4 63 (20.39%) Service Delivery
5 54 (17.48%) Problem Management
6 49 (15.86%) Change Management
7 47 (15.21%) Project Management
8 44 (14.24%) Problem-Solving
9 43 (13.92%) Continuous Improvement
10 42 (13.59%) Incident Management
11 41 (13.27%) Stakeholder Management
12 37 (11.97%) Agile Software Development
13 35 (11.33%) DevOps
14 31 (10.03%) Decision-Making
15 29 (9.39%) Mentoring
16 24 (7.77%) Configuration Management
17 19 (6.15%) Infrastructure Engineering
18 17 (5.50%) Information Security
18 17 (5.50%) People Management
19 16 (5.18%) Coaching
Programming Languages
1 37 (11.97%) PowerShell
2 32 (10.36%) SQL
3 7 (2.27%) C
3 7 (2.27%) T-SQL
4 6 (1.94%) Python
5 5 (1.62%) Bash Shell
5 5 (1.62%) Java
5 5 (1.62%) Shell Script
6 2 (0.65%) JavaScript
7 1 (0.32%) C#
Qualifications
1 51 (16.50%) Degree
2 30 (9.71%) Microsoft Certification
3 23 (7.44%) MCSA
4 22 (7.12%) MCSE
5 19 (6.15%) Cisco Certification
6 18 (5.83%) CCNA
6 18 (5.83%) Computer Science Degree
6 18 (5.83%) Security Cleared
7 17 (5.50%) SC Cleared
8 10 (3.24%) Citrix Certification
8 10 (3.24%) Server+ Certification
9 9 (2.91%) CCNP
10 6 (1.94%) MCP
10 6 (1.94%) VMware Certified Professional (VCP)
11 5 (1.62%) A+ Certification
11 5 (1.62%) AWS Certification
11 5 (1.62%) DV Cleared
11 5 (1.62%) MCITP
12 3 (0.97%) HND
12 3 (0.97%) MCDST
Quality Assurance & Compliance
1 68 (22.01%) SLA
2 13 (4.21%) ISO/IEC 27001
3 5 (1.62%) Sarbanes-Oxley
4 4 (1.29%) ISO/IEC 20000
5 3 (0.97%) GDPR
5 3 (0.97%) QA
6 1 (0.32%) BS25999
6 1 (0.32%) Cyber Essentials
6 1 (0.32%) Data Quality
6 1 (0.32%) ISO 9001
System Software
1 69 (22.33%) Active Directory
2 51 (16.50%) VMware Infrastructure
3 26 (8.41%) Hyper-V
4 18 (5.83%) Virtual Desktop
5 5 (1.62%) VMware Server
6 3 (0.97%) Firmware
7 1 (0.32%) BitLocker
7 1 (0.32%) Docker
7 1 (0.32%) Virtual Servers
Systems Management
1 19 (6.15%) SCCM
2 12 (3.88%) Terraform
3 10 (3.24%) Puppet
4 8 (2.59%) Grafana
4 8 (2.59%) Microsoft Intune
4 8 (2.59%) Packer
5 7 (2.27%) WSUS
6 6 (1.94%) Ansible
7 4 (1.29%) Cisco CUCM
7 4 (1.29%) Kubernetes
8 3 (0.97%) FortiGate
8 3 (0.97%) ServiceCenter
9 1 (0.32%) Backup Exec
9 1 (0.32%) Cisco UCCE
9 1 (0.32%) Control-M
9 1 (0.32%) ITRS Geneos
9 1 (0.32%) Opscode Chef
9 1 (0.32%) SCOM
9 1 (0.32%) Single Sign-On
9 1 (0.32%) SolarWinds Orion
Vendors
1 106 (34.30%) Microsoft
2 60 (19.42%) VMware
3 43 (13.92%) Cisco
4 23 (7.44%) HP
5 18 (5.83%) NetApp
6 16 (5.18%) Citrix
6 16 (5.18%) Meraki
7 10 (3.24%) ServiceNow
8 9 (2.91%) Apple
8 9 (2.91%) SAP
9 8 (2.59%) Dell
10 6 (1.94%) 3PAR
11 5 (1.62%) Atlassian
11 5 (1.62%) Remedy
12 4 (1.29%) Bloomberg
12 4 (1.29%) CheckPoint
12 4 (1.29%) Juniper
13 3 (0.97%) Oracle
13 3 (0.97%) Reuters
13 3 (0.97%) Sophos