Period
to 19 June 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 June 2019 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
19 Jun 2019
Same period 2018 Same period 2017
Rank 369 382 347
Rank change year-on-year +13 -35 -33
Permanent jobs citing ITIL Certification 1,111 1,313 1,516
As % of all permanent IT jobs advertised in England 0.84% 0.81% 0.93%
As % of the Qualifications category 3.37% 3.41% 3.75%
Number of salaries quoted 826 949 1,181
England median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £29,000 £26,250 £25,000
90th Percentile £68,750 £68,750 £71,250
UK median annual salary £50,000 £45,947 £45,000
% change year-on-year +8.82% +2.10% -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 32,993 38,455 40,417
As % of all permanent IT jobs advertised in England 24.81% 23.87% 24.93%
Number of salaries quoted 23,711 29,148 31,789
England median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -4.26%
10th Percentile £26,500 £26,250 £26,250
90th Percentile £82,500 £80,000 £77,500
UK median annual salary £50,000 £49,500 £45,000
% change year-on-year +1.01% +10.00% -

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 19 June 2019.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 19 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +68 378 £59,250 +11.79% 2
South East +54 263 £47,500 +5.56% 8
Midlands -11 183 £47,500 +5.56% 1
North of England +5 170 £42,500 +6.25% 2
West Midlands -24 143 £51,250 +11.54% 1
North West +41 108 £47,500 +18.75%
East of England +10 61 £52,500 - 1
South West -22 48 £40,000 -11.11% 1
Yorkshire -38 40 £37,500 +1.35% 2
East Midlands +30 39 £42,500 +28.79%
North East +18 22 £35,250 -11.88%
ITIL Certification
UK

For the 6 months to 19 June 2019, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 1,111 (100.00%) ITIL
2 364 (32.76%) Microsoft
3 326 (29.34%) Windows
4 299 (26.91%) Service Management
5 253 (22.77%) Active Directory
6 218 (19.62%) ITSM
7 204 (18.36%) Service Delivery
8 184 (16.56%) Office 365
9 171 (15.39%) VMware
10 163 (14.67%) ServiceNow
10 163 (14.67%) Problem-Solving
11 157 (14.13%) Cisco
12 156 (14.04%) Agile Software Development
13 149 (13.41%) Analytical Skills
14 148 (13.32%) SLA
15 141 (12.69%) Degree
15 141 (12.69%) SCCM
16 138 (12.42%) Microsoft Azure
16 138 (12.42%) Incident Management
17 132 (11.88%) Finance
18 127 (11.43%) Microsoft Office
19 124 (11.16%) Stakeholder Management
20 123 (11.07%) Citrix
21 120 (10.80%) Change Management
21 120 (10.80%) Project Management
22 117 (10.53%) Data Centre
23 116 (10.44%) Windows 10
24 112 (10.08%) VMware Infrastructure
25 106 (9.54%) Management Information System
25 106 (9.54%) PRINCE2

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (7.29%) SharePoint
2 53 (4.77%) MS Exchange
3 32 (2.88%) Exchange Server 2010
4 17 (1.53%) SharePoint Server
5 16 (1.44%) IIS
5 16 (1.44%) Skype for Business
6 15 (1.35%) nginx
7 14 (1.26%) Confluence
7 14 (1.26%) IBM Notes
8 12 (1.08%) Apache
9 9 (0.81%) CMS
9 9 (0.81%) IBM Domino
10 8 (0.72%) Oracle HTTP Server
10 8 (0.72%) Tomcat
11 7 (0.63%) SharePoint 2013
12 6 (0.54%) Blackberry Enterprise Server
12 6 (0.54%) Drupal
12 6 (0.54%) WebLogic
13 4 (0.36%) JBoss
13 4 (0.36%) JCAPS
Applications
1 127 (11.43%) Microsoft Office
2 30 (2.70%) Microsoft Excel
3 28 (2.52%) MS Visio
4 20 (1.80%) Microsoft PowerPoint
5 10 (0.90%) Microsoft Project
6 5 (0.45%) Adobe XD
6 5 (0.45%) UXPin
7 1 (0.090%) Acrobat
7 1 (0.090%) Adobe Premiere
7 1 (0.090%) Spreadsheet
Business Applications
1 31 (2.79%) Remedy ITSM
2 11 (0.99%) Carpe Diem
2 11 (0.99%) Elite 3E
3 9 (0.81%) Dynamics CRM
4 6 (0.54%) SAP SD
5 5 (0.45%) SAP ERP
6 3 (0.27%) Summit
7 2 (0.18%) Dynamics AX
7 2 (0.18%) SAP CO
7 2 (0.18%) SAP FI
7 2 (0.18%) SAP FI/CO
7 2 (0.18%) SAP R/3
Cloud Services
1 184 (16.56%) Office 365
2 138 (12.42%) Microsoft Azure
3 65 (5.85%) Amazon AWS
4 21 (1.89%) Azure Active Directory
5 19 (1.71%) IaaS
6 18 (1.62%) SaaS
7 17 (1.53%) Power Platform
8 15 (1.35%) Google Cloud Platform
9 8 (0.72%) Google Docs
10 7 (0.63%) Amazon ECS
11 6 (0.54%) AWS CloudFormation
11 6 (0.54%) Dynamics 365
12 5 (0.45%) Lucidchart
13 4 (0.36%) Mimecast
13 4 (0.36%) PaaS
14 3 (0.27%) Cloud Computing
14 3 (0.27%) G Suite
14 3 (0.27%) OpenShift
15 1 (0.090%) Dropbox
15 1 (0.090%) Slack
Communications & Networking
1 86 (7.74%) Firewall
2 85 (7.65%) DNS
3 79 (7.11%) DHCP
4 74 (6.66%) WAN
5 68 (6.12%) LAN
5 68 (6.12%) SAN
6 55 (4.95%) VPN
7 46 (4.14%) TCP/IP
8 39 (3.51%) Internet
8 39 (3.51%) VoIP
9 32 (2.88%) Cisco ASA
10 24 (2.16%) MPLS
11 21 (1.89%) Network Security
12 20 (1.80%) Skype
12 20 (1.80%) Wi-Fi
13 19 (1.71%) OSPF
14 18 (1.62%) IPsec
15 16 (1.44%) Intranet
16 15 (1.35%) BGP
16 15 (1.35%) Wireless
Database & Business Intelligence
1 57 (5.13%) SQL Server
2 17 (1.53%) Power BI
3 12 (1.08%) Relational Database
3 12 (1.08%) SQL Server Integration Services
4 11 (0.99%) SAP BW
5 7 (0.63%) Redis
5 7 (0.63%) SQL Server Reporting Services
6 6 (0.54%) Data Warehouse
7 5 (0.45%) BusinessObjects
7 5 (0.45%) Oracle Reports
7 5 (0.45%) PostgreSQL
8 3 (0.27%) Amazon RDS
8 3 (0.27%) MongoDB
8 3 (0.27%) MySQL
8 3 (0.27%) SQL Server 2005
8 3 (0.27%) SQL Server 2008
8 3 (0.27%) SQL Server 2012
9 2 (0.18%) Big Data
9 2 (0.18%) Oracle Database
9 2 (0.18%) Pentaho
Development Applications
1 23 (2.07%) Git (software)
2 21 (1.89%) JIRA
3 15 (1.35%) Jenkins
4 8 (0.72%) Balsamiq
4 8 (0.72%) Hudson
5 5 (0.45%) Visual Studio Team System
6 4 (0.36%) Octopus Deploy
6 4 (0.36%) Rational Rhapsody
6 4 (0.36%) Subversion
6 4 (0.36%) TeamCity
6 4 (0.36%) Visual Studio
7 3 (0.27%) Atlassian Bamboo
7 3 (0.27%) Maven
7 3 (0.27%) Team Foundation Server
8 1 (0.090%) Ant
8 1 (0.090%) SQL Server Management Studio (SSMS)
General
1 132 (11.88%) Finance
2 73 (6.57%) Telecoms
3 71 (6.39%) Retail
4 47 (4.23%) Law
5 43 (3.87%) Legal
6 18 (1.62%) Banking
7 13 (1.17%) Marketing
8 12 (1.08%) Manufacturing
9 10 (0.90%) Advertising
10 8 (0.72%) Publishing
11 6 (0.54%) Front Office
11 6 (0.54%) Games
12 5 (0.45%) Aerospace
12 5 (0.45%) Back Office
12 5 (0.45%) Local Government
13 4 (0.36%) Digital Economy
14 3 (0.27%) Automotive
14 3 (0.27%) Electronics
14 3 (0.27%) German Language
15 2 (0.18%) Billing
Job Titles
1 227 (20.43%) Analyst
2 145 (13.05%) Service Manager
3 99 (8.91%) Delivery Manager
4 85 (7.65%) Service Analyst
5 79 (7.11%) Consultant
6 74 (6.66%) Services Delivery Manager
7 70 (6.30%) IT Manager
8 63 (5.67%) Service Desk Analyst
9 60 (5.40%) Infrastructure Engineer
10 59 (5.31%) IT Analyst
11 51 (4.59%) Architect
12 50 (4.50%) Technical Consultant
13 49 (4.41%) ServiceNow Consultant
13 49 (4.41%) Support Analyst
14 46 (4.14%) Business Analyst
15 43 (3.87%) Support Engineer
16 39 (3.51%) IT Support
16 39 (3.51%) Team Leader
17 33 (2.97%) Network Engineer
17 33 (2.97%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 32 (2.88%) Web Services
2 26 (2.34%) REST
3 21 (1.89%) HTML
4 16 (1.44%) SOAP
5 15 (1.35%) .NET
6 14 (1.26%) XML
7 13 (1.17%) J2EE
7 13 (1.17%) Middleware
8 8 (0.72%) HTML5
8 8 (0.72%) Twitter Bootstrap
9 6 (0.54%) Apache Flex
9 6 (0.54%) LAMP
9 6 (0.54%) RabbitMQ
9 6 (0.54%) Software Packaging
10 5 (0.45%) JSON
10 5 (0.45%) Spring
11 4 (0.36%) JMS
11 4 (0.36%) OLE
11 4 (0.36%) SAML
11 4 (0.36%) WebSphere MQ
Miscellaneous
1 149 (13.41%) Analytical Skills
2 117 (10.53%) Data Centre
3 106 (9.54%) Management Information System
4 94 (8.46%) Self-Motivation
5 33 (2.97%) CMDB
6 23 (2.07%) Virtual Team
7 22 (1.98%) Enterprise Software
7 22 (1.98%) Fat Client
7 22 (1.98%) Thin Client
8 20 (1.80%) User Experience
9 19 (1.71%) Clustering
10 16 (1.44%) Linux Command Line
10 16 (1.44%) VxBlock/Vblock
11 13 (1.17%) Internet of Things
12 11 (0.99%) Microsoft Licensing
13 10 (0.90%) Blackberry
14 9 (0.81%) e-Learning
14 9 (0.81%) NHS
14 9 (0.81%) Public Cloud
14 9 (0.81%) Smart Meter
Operating Systems
1 326 (29.34%) Windows
2 116 (10.44%) Windows 10
3 104 (9.36%) Windows Server
4 81 (7.29%) Linux
5 75 (6.75%) Windows Server 2012
6 55 (4.95%) Windows 7
7 43 (3.87%) Unix
8 39 (3.51%) Windows Server 2008
9 31 (2.79%) Windows Server 2003
10 22 (1.98%) Red Hat Enterprise Linux
11 18 (1.62%) Mac OS
12 17 (1.53%) Android
12 17 (1.53%) Apple iOS
13 13 (1.17%) Windows 8
14 9 (0.81%) AIX
15 5 (0.45%) Mac OS X
16 4 (0.36%) CentOS
16 4 (0.36%) Debian
16 4 (0.36%) Ubuntu
17 3 (0.27%) Windows 2000
Processes & Methodologies
1 1,111 (100.00%) ITIL
2 299 (26.91%) Service Management
3 218 (19.62%) ITSM
4 204 (18.36%) Service Delivery
5 163 (14.67%) Problem-Solving
6 156 (14.04%) Agile Software Development
7 138 (12.42%) Incident Management
8 124 (11.16%) Stakeholder Management
9 120 (10.80%) Change Management
9 120 (10.80%) Project Management
10 106 (9.54%) PRINCE2
11 101 (9.09%) Continuous Improvement
12 94 (8.46%) Problem Management
13 77 (6.93%) Infrastructure Engineering
14 64 (5.76%) People Management
15 60 (5.40%) Presales
16 59 (5.31%) DevOps
17 58 (5.22%) Configuration Management
18 57 (5.13%) Migration
19 56 (5.04%) Mentoring
Programming Languages
1 81 (7.29%) SQL
2 58 (5.22%) PowerShell
3 28 (2.52%) Java
4 26 (2.34%) JavaScript
5 24 (2.16%) Python
6 23 (2.07%) C
7 15 (1.35%) Shell Script
8 13 (1.17%) Perl
9 12 (1.08%) PHP
10 11 (0.99%) PL/SQL
11 10 (0.90%) Bash Shell
12 8 (0.72%) C#
13 7 (0.63%) C++
14 6 (0.54%) Groovy
15 4 (0.36%) Tcl
16 1 (0.090%) JCL
16 1 (0.090%) Ruby
16 1 (0.090%) T-SQL
Qualifications
1 141 (12.69%) Degree
2 76 (6.84%) Microsoft Certification
3 66 (5.94%) Security Cleared
4 63 (5.67%) Cisco Certification
5 49 (4.41%) CCNA
6 40 (3.60%) SC Cleared
7 39 (3.51%) MCSE
8 27 (2.43%) MCP
9 24 (2.16%) MCSA
10 23 (2.07%) A+ Certification
11 21 (1.89%) PRINCE2 Certification
12 18 (1.62%) CCNP
13 17 (1.53%) CISSP
13 17 (1.53%) ISEB
13 17 (1.53%) VMware Certified Professional (VCP)
14 16 (1.44%) CCIE
15 15 (1.35%) APMP
16 13 (1.17%) CISA
16 13 (1.17%) CISM
17 12 (1.08%) IIBA
Quality Assurance & Compliance
1 148 (13.32%) SLA
2 54 (4.86%) GDPR
3 23 (2.07%) QA
4 20 (1.80%) ISO/IEC 27001
5 7 (0.63%) Cyber Essentials
6 6 (0.54%) Sarbanes-Oxley
7 5 (0.45%) PMO
8 4 (0.36%) ISO 9001
8 4 (0.36%) PCI DSS
9 3 (0.27%) COBIT
10 2 (0.18%) Data Quality
11 1 (0.090%) COSO
11 1 (0.090%) ISO/IEC 20000
11 1 (0.090%) NIST
System Software
1 253 (22.77%) Active Directory
2 112 (10.08%) VMware Infrastructure
3 55 (4.95%) Hyper-V
4 41 (3.69%) vSphere
5 37 (3.33%) XenApp
6 31 (2.79%) XenDesktop
7 28 (2.52%) VMware ESXi
8 26 (2.34%) VMware NSX
9 23 (2.07%) Docker
10 21 (1.89%) BitLocker
11 19 (1.71%) Firmware
11 19 (1.71%) Microsoft App-V
12 18 (1.62%) vCloud
13 8 (0.72%) Terminal Server
13 8 (0.72%) Terminal Services
13 8 (0.72%) Virtual Machines
14 6 (0.54%) oVirt
14 6 (0.54%) RHEV
15 4 (0.36%) Citrix Hypervisor
15 4 (0.36%) Virtual Desktop
Systems Management
1 141 (12.69%) SCCM
2 51 (4.59%) SCOM
3 28 (2.52%) Puppet
4 24 (2.16%) Norton AntiVirus
5 22 (1.98%) Opscode Chef
6 20 (1.80%) Single Sign-On
7 16 (1.44%) Microsoft Intune
8 15 (1.35%) Microsoft Clustering
8 15 (1.35%) Tivoli
9 12 (1.08%) Terraform
9 12 (1.08%) WSUS
10 11 (0.99%) Ansible
10 11 (0.99%) DameWare
10 11 (0.99%) EMC NetWorker
10 11 (0.99%) vCenter Server
11 10 (0.90%) Microsoft Data Protection Manager
11 10 (0.90%) SCOrch
11 10 (0.90%) SCVMM
12 7 (0.63%) PowerCLI
13 6 (0.54%) Kubernetes
Vendors
1 364 (32.76%) Microsoft
2 171 (15.39%) VMware
3 163 (14.67%) ServiceNow
4 157 (14.13%) Cisco
5 123 (11.07%) Citrix
6 96 (8.64%) HP
7 48 (4.32%) IBM
8 47 (4.23%) Remedy
9 44 (3.96%) Oracle
10 43 (3.87%) Dell
11 32 (2.88%) SolarWinds
12 29 (2.61%) Google
12 29 (2.61%) McAfee
13 28 (2.52%) BMC
14 27 (2.43%) Avaya
15 26 (2.34%) iManage
16 24 (2.16%) Forcepoint
16 24 (2.16%) SAP
16 24 (2.16%) Symantec
17 23 (2.07%) Red Hat