Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 389 319 326
Rank change year-on-year -70 +7 -15
Permanent jobs citing ITIL Certification 1336 1764 2072
As % of all permanent IT jobs advertised in England 0.80% 0.98% 1.01%
As % of the Qualifications category 3.32% 3.76% 3.68%
Number of salaries quoted 1097 1359 1668
England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £25,750 £25,500 £26,750
90th Percentile £71,250 £72,500 £70,000
UK median annual salary £47,500 £44,500 £45,000
% change year-on-year +6.74% -1.11% +5.88%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 40296 46875 56319
As % of all permanent IT jobs advertised in England 24.03% 26.16% 27.33%
Number of salaries quoted 31197 37885 45230
England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £25,969
90th Percentile £77,500 £76,250 £75,000
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 18 November 2017.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -33 485 £57,500 +15.00% 24
North of England -18 263 £40,000 +5.26% 7
South East -70 214 £46,000 -3.16% 6
Midlands -66 178 £42,500 - 3
North West +8 130 £43,000 +1.18% 4
West Midlands -87 122 £42,500 - 2
East of England +16 121 £50,000 +12.36% 3
Yorkshire +10 121 £40,000 +14.29% 3
South West -54 73 £36,250 +11.54% 3
East Midlands +40 56 £44,000 -2.22% 1
North East -20 12 £35,000 -29.29%
ITIL Certification
UK

For the 6 months to 18 November 2017, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ITIL Certification.

1 1336 (100.00%) ITIL
2 374 (27.99%) Windows
3 346 (25.90%) Microsoft
4 321 (24.03%) Finance
5 288 (21.56%) Service Delivery
6 267 (19.99%) Service Management
7 249 (18.64%) Active Directory
8 208 (15.57%) SLA
9 199 (14.90%) VMware
10 191 (14.30%) Change Management
11 186 (13.92%) Cisco
12 183 (13.70%) Stakeholder Management
13 177 (13.25%) Project Management
14 173 (12.95%) Continuous Improvement
15 165 (12.35%) SQL
16 162 (12.13%) PRINCE2
17 161 (12.05%) ITSM
18 156 (11.68%) Windows Server
19 146 (10.93%) Degree
20 138 (10.33%) Agile Software Development
21 134 (10.03%) Problem Management
22 133 (9.96%) Office 365
23 129 (9.66%) VMware Infrastructure
23 129 (9.66%) Microsoft Office
24 117 (8.76%) WAN
25 116 (8.68%) Microsoft Certification
26 114 (8.53%) SQL Server
26 114 (8.53%) Data Centre
27 112 (8.38%) Incident Management
28 110 (8.23%) Analytical Skills

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (6.14%) MS Exchange
2 65 (4.87%) SharePoint
3 43 (3.22%) Exchange Server 2010
4 37 (2.77%) Exchange Server 2013
5 20 (1.50%) SharePoint 2013
6 17 (1.27%) CMS
7 14 (1.05%) IIS
8 13 (0.97%) Apache
8 13 (0.97%) Skype for Business
9 10 (0.75%) Exchange Server 2003
10 9 (0.67%) Exchange Server 2007
11 8 (0.60%) Tomcat
12 7 (0.52%) Confluence
13 6 (0.45%) JBoss
14 5 (0.37%) WebLogic
15 4 (0.30%) WebSphere
16 2 (0.15%) Blackberry Enterprise Server
16 2 (0.15%) MQSeries
16 2 (0.15%) OpenStack
17 1 (0.075%) Adobe Experience Manager
Applications
1 129 (9.66%) Microsoft Office
2 50 (3.74%) Microsoft Excel
3 29 (2.17%) Microsoft PowerPoint
4 19 (1.42%) MS Visio
5 14 (1.05%) Microsoft Project
6 2 (0.15%) Camtasia
Business Applications
1 17 (1.27%) Remedy ITSM
2 10 (0.75%) SAP FI
3 7 (0.52%) SAP CO
3 7 (0.52%) SAP FI/CO
4 6 (0.45%) Dynamics AX
4 6 (0.45%) SAP BPC
4 6 (0.45%) SAP FI-AP
4 6 (0.45%) SAP FI-AR
4 6 (0.45%) SAP FI-GL
4 6 (0.45%) Visualfiles
5 4 (0.30%) Dynamics CRM
6 3 (0.22%) Misys Equation
6 3 (0.22%) Sage 200
6 3 (0.22%) SAP Business One
7 2 (0.15%) assyst
7 2 (0.15%) CSG Singleview
7 2 (0.15%) Pegasus Opera
7 2 (0.15%) Salesforce.com CRM
7 2 (0.15%) Sentinel
8 1 (0.075%) SAP Hybris
Cloud Services
1 133 (9.96%) Office 365
2 62 (4.64%) Microsoft Azure
3 60 (4.49%) Amazon AWS
4 31 (2.32%) Cloud Computing
5 22 (1.65%) SaaS
6 12 (0.90%) Amazon EC2
7 8 (0.60%) Google Cloud Platform
7 8 (0.60%) IaaS
8 6 (0.45%) Amazon S3
8 6 (0.45%) Virtual Private Cloud
9 5 (0.37%) Amazon CloudWatch
9 5 (0.37%) Amazon Glacier
9 5 (0.37%) Amazon SQS
9 5 (0.37%) AWS CloudFormation
9 5 (0.37%) AWS CloudTrail
10 3 (0.22%) Dynamics 365
10 3 (0.22%) Mimecast
10 3 (0.22%) PaaS
11 2 (0.15%) Azure Active Directory
11 2 (0.15%) G Suite
Communications & Networking
1 117 (8.76%) WAN
2 107 (8.01%) LAN
3 86 (6.44%) Firewall
4 74 (5.54%) DNS
5 66 (4.94%) TCP/IP
6 61 (4.57%) Wireless
7 53 (3.97%) SAN
8 52 (3.89%) DHCP
9 34 (2.54%) Network Security
10 31 (2.32%) VPN
11 30 (2.25%) VoIP
12 28 (2.10%) VLAN
13 27 (2.02%) Cisco ASA
14 23 (1.72%) Unified Communications
15 18 (1.35%) Remote Desktop
16 17 (1.27%) Ethernet
16 17 (1.27%) Internet
17 14 (1.05%) MPLS
17 14 (1.05%) OSPF
17 14 (1.05%) WLAN
Database & Business Intelligence
1 114 (8.53%) SQL Server
2 12 (0.90%) MySQL
3 10 (0.75%) PostgreSQL
3 10 (0.75%) SQL Server 2008
3 10 (0.75%) SQL Server Reporting Services
4 9 (0.67%) Big Data
4 9 (0.67%) Oracle Database
5 8 (0.60%) NoSQL
5 8 (0.60%) Oracle Database 11g
5 8 (0.60%) SQL Server 2012
5 8 (0.60%) SQL Server 2014
5 8 (0.60%) SQL Server Integration Services
6 7 (0.52%) Redis
7 6 (0.45%) Amazon DynamoDB
7 6 (0.45%) Amazon RDS
7 6 (0.45%) Crystal Reports
8 5 (0.37%) SQL Server 2016
9 4 (0.30%) IDOL
9 4 (0.30%) Relational Database
9 4 (0.30%) SQL Server Analysis Services
Development Applications
1 13 (0.97%) JIRA
2 9 (0.67%) Jenkins
3 6 (0.45%) Team Foundation Server
4 5 (0.37%) Git (software)
5 3 (0.22%) InstallShield
5 3 (0.22%) Sonatype Nexus
6 2 (0.15%) Ant
6 2 (0.15%) Maven
6 2 (0.15%) SQL Server Management Studio (SSMS)
6 2 (0.15%) Subversion
6 2 (0.15%) TestDirector
7 1 (0.075%) Cucumber
7 1 (0.075%) FitNesse
7 1 (0.075%) Gerrit
7 1 (0.075%) HP UFT
7 1 (0.075%) MSI
7 1 (0.075%) Oracle APEX
7 1 (0.075%) Selenium
7 1 (0.075%) WATIR
7 1 (0.075%) WebDriver
General
1 321 (24.03%) Finance
2 95 (7.11%) Banking
3 82 (6.14%) Law
4 67 (5.01%) Retail
5 64 (4.79%) Legal
6 38 (2.84%) Telecoms
7 35 (2.62%) Retail Banking
8 31 (2.32%) Back Office
9 26 (1.95%) Advertising
10 19 (1.42%) Investment Banking
11 18 (1.35%) Manufacturing
12 14 (1.05%) Local Government
13 10 (0.75%) Marketing
13 10 (0.75%) Pharmaceutical
14 9 (0.67%) Financial Institution
15 7 (0.52%) Corporate Banking
15 7 (0.52%) Publishing
16 5 (0.37%) German Language
17 4 (0.30%) French Language
17 4 (0.30%) Spanish Language
Job Titles
1 268 (20.06%) Analyst
2 235 (17.59%) Service Manager
3 134 (10.03%) IT Manager
4 100 (7.49%) Delivery Manager
5 96 (7.19%) Support Analyst
6 90 (6.74%) Services Delivery Manager
7 83 (6.21%) Applications Support
8 81 (6.06%) Project Manager
9 78 (5.84%) Service Analyst
10 75 (5.61%) ITIL Manager
11 62 (4.64%) Network Engineer
12 61 (4.57%) IT Services Manager
12 61 (4.57%) Service Desk Analyst
13 59 (4.42%) Applications Support Analyst
14 57 (4.27%) Service Desk Manager
15 56 (4.19%) Support Engineer
16 55 (4.12%) Infrastructure Manager
17 53 (3.97%) Architect
18 52 (3.89%) ITIL Service Manager
19 49 (3.67%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 33 (2.47%) Web Services
2 22 (1.65%) .NET
3 21 (1.57%) HTML
4 15 (1.12%) XML
5 11 (0.82%) CSS
6 8 (0.60%) ASP.NET
6 8 (0.60%) JSON
6 8 (0.60%) SOAP
6 8 (0.60%) XSLT
7 7 (0.52%) COM
7 7 (0.52%) cXML
7 7 (0.52%) EDIFACT
7 7 (0.52%) IDoc
7 7 (0.52%) JDBC
7 7 (0.52%) SAP PI
8 6 (0.45%) J2EE
8 6 (0.45%) XMPP
9 5 (0.37%) Middleware
10 4 (0.30%) EDI
10 4 (0.30%) JSP
Miscellaneous
1 114 (8.53%) Data Centre
2 110 (8.23%) Analytical Skills
3 79 (5.91%) Management Information System
4 26 (1.95%) Computer Science
4 26 (1.95%) User Experience
5 25 (1.87%) Driving Licence
6 19 (1.42%) Replication
7 18 (1.35%) CMDB
8 14 (1.05%) iPad
8 14 (1.05%) SWIFT
9 13 (0.97%) Enterprise Software
10 9 (0.67%) Blackberry
10 9 (0.67%) Clustering
10 9 (0.67%) Mainframe
10 9 (0.67%) Taxonomies
11 8 (0.60%) Fintech
11 8 (0.60%) Greenfield Project
11 8 (0.60%) Mobile App
11 8 (0.60%) Public Cloud
12 7 (0.52%) Virtual Team
Operating Systems
1 374 (27.99%) Windows
2 156 (11.68%) Windows Server
3 104 (7.78%) Linux
4 65 (4.87%) Unix
5 63 (4.72%) Windows 7
6 62 (4.64%) Windows Server 2008
7 60 (4.49%) Windows Server 2012
8 47 (3.52%) Windows Server 2003
9 30 (2.25%) Windows 10
10 24 (1.80%) Windows 8
11 20 (1.50%) Android
12 15 (1.12%) Red Hat Enterprise Linux
13 14 (1.05%) Apple iOS
14 13 (0.97%) Windows XP
15 10 (0.75%) Mac OS X
16 9 (0.67%) AIX
17 4 (0.30%) Solaris
17 4 (0.30%) Windows Vista
18 3 (0.22%) CentOS
18 3 (0.22%) HPUX
Processes & Methodologies
1 1336 (100.00%) ITIL
2 288 (21.56%) Service Delivery
3 267 (19.99%) Service Management
4 191 (14.30%) Change Management
5 183 (13.70%) Stakeholder Management
6 177 (13.25%) Project Management
7 173 (12.95%) Continuous Improvement
8 162 (12.13%) PRINCE2
9 161 (12.05%) ITSM
10 138 (10.33%) Agile Software Development
11 134 (10.03%) Problem Management
12 112 (8.38%) Incident Management
13 86 (6.44%) Release Management
14 72 (5.39%) Mentoring
15 69 (5.16%) Line Management
16 68 (5.09%) Disaster Recovery
17 63 (4.72%) Root Cause Analysis
17 63 (4.72%) Service Design
18 59 (4.42%) Migration
19 54 (4.04%) ITIL V3
Programming Languages
1 165 (12.35%) SQL
2 50 (3.74%) PowerShell
3 34 (2.54%) Java
4 28 (2.10%) Shell Script
5 25 (1.87%) Python
6 22 (1.65%) T-SQL
7 20 (1.50%) Perl
8 19 (1.42%) Bash Shell
8 19 (1.42%) C#
9 17 (1.27%) PHP
10 13 (0.97%) Ruby
11 12 (0.90%) JavaScript
12 10 (0.75%) C
13 9 (0.67%) PL/SQL
14 8 (0.60%) Groovy
14 8 (0.60%) VBA
15 7 (0.52%) VBScript
15 7 (0.52%) XPath
15 7 (0.52%) XQuery
16 4 (0.30%) C++
Qualifications
1 146 (10.93%) Degree
2 116 (8.68%) Microsoft Certification
3 95 (7.11%) Cisco Certification
4 73 (5.46%) CCNA
5 70 (5.24%) PRINCE2 Certification
6 66 (4.94%) MCSE
7 59 (4.42%) CCNP
8 39 (2.92%) Security Cleared
9 28 (2.10%) MCP
10 25 (1.87%) SC Cleared
11 24 (1.80%) MCSA
12 22 (1.65%) Computer Science Degree
13 18 (1.35%) A+ Certification
13 18 (1.35%) MCITP
14 15 (1.12%) MCDST
15 14 (1.05%) ISEB
16 13 (0.97%) VMware Certified Professional (VCP)
17 12 (0.90%) APMP
18 11 (0.82%) CISSP
19 10 (0.75%) CISM
Quality Assurance & Compliance
1 208 (15.57%) SLA
2 31 (2.32%) QA
3 27 (2.02%) PMO
4 18 (1.35%) ISO/IEC 27001
5 10 (0.75%) ISO/IEC 20000
5 10 (0.75%) PCI DSS
6 7 (0.52%) COBIT
6 7 (0.52%) Cyber Essentials
6 7 (0.52%) RosettaNet
7 6 (0.45%) Sarbanes-Oxley
8 4 (0.30%) ISO 22301
8 4 (0.30%) ISO 9001
9 3 (0.22%) GDPR
10 2 (0.15%) ISO 14001
10 2 (0.15%) ISO 9000
11 1 (0.075%) Data Quality
11 1 (0.075%) GAMP
11 1 (0.075%) JSP 440
11 1 (0.075%) PMBOK
System Software
1 249 (18.64%) Active Directory
2 129 (9.66%) VMware Infrastructure
3 57 (4.27%) vSphere
4 41 (3.07%) Hyper-V
5 20 (1.50%) Virtual Machines
6 19 (1.42%) Terminal Services
7 14 (1.05%) XenApp
8 10 (0.75%) VMware ESXi
9 7 (0.52%) Oracle RAC
9 7 (0.52%) Virtual Desktop
10 6 (0.45%) Docker
10 6 (0.45%) XenDesktop
11 5 (0.37%) VMware Server
12 4 (0.30%) Virtual Servers
13 2 (0.15%) FreeRADIUS
13 2 (0.15%) Microsoft Virtual Server
13 2 (0.15%) vCloud
13 2 (0.15%) VMware NSX
14 1 (0.075%) Firmware
14 1 (0.075%) Terminal Server
Systems Management
1 66 (4.94%) SCCM
2 16 (1.20%) Puppet
3 13 (0.97%) Cisco CUCM
3 13 (0.97%) SCOM
4 11 (0.82%) Opscode Chef
5 9 (0.67%) FortiGate
6 8 (0.60%) NetBackup
6 8 (0.60%) WhatsUp Gold
7 7 (0.52%) Ansible
8 6 (0.45%) Backup Exec
8 6 (0.45%) WSUS
9 5 (0.37%) AirWatch
9 5 (0.37%) Perfmon
9 5 (0.37%) Systems Management Server (SMS)
10 4 (0.30%) DameWare
10 4 (0.30%) Nagios
10 4 (0.30%) SmoothWall
10 4 (0.30%) Tivoli Storage Manager
10 4 (0.30%) vCenter Server
11 3 (0.22%) ZABBIX
Vendors
1 346 (25.90%) Microsoft
2 199 (14.90%) VMware
3 186 (13.92%) Cisco
4 90 (6.74%) HP
5 78 (5.84%) Citrix
6 53 (3.97%) Oracle
7 44 (3.29%) SolarWinds
8 36 (2.69%) ServiceNow
9 33 (2.47%) IBM
10 32 (2.40%) SAP
11 31 (2.32%) CheckPoint
12 26 (1.95%) NetApp
13 25 (1.87%) F5
14 24 (1.80%) Avaya
15 22 (1.65%) Meraki
15 22 (1.65%) Palo Alto
16 21 (1.57%) Fortinet
16 21 (1.57%) Remedy
17 19 (1.42%) Red Hat
18 18 (1.35%) Aruba