Period
to 11 April 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 11 April 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > England
6 months to
11 Apr 2021
Same period 2020 Same period 2019
Rank 452 407 364
Rank change year-on-year -45 -43 +28
Permanent jobs citing ITIL Certification 419 741 1,220
As % of all permanent jobs advertised in England 0.57% 0.71% 0.88%
As % of the Qualifications category 2.75% 3.28% 3.57%
Number of salaries quoted 353 572 892
10th Percentile £31,050 £28,000 £26,250
25th Percentile £38,500 £38,000 £36,750
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +10.53%
75th Percentile £58,000 £63,750 £61,250
90th Percentile £74,750 £72,500 £67,500
UK median annual salary £45,000 £50,000 £50,000
% change year-on-year -10.00% - +8.82%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 15,229 22,593 34,155
As % of all permanent IT jobs advertised in England 20.63% 21.56% 24.76%
Number of salaries quoted 10,711 17,063 25,146
10th Percentile £31,250 £28,375 £26,750
25th Percentile £41,250 £36,960 £35,000
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% +3.09%
75th Percentile £72,500 £68,750 £67,000
90th Percentile £86,250 £85,000 £82,500
UK median annual salary £55,000 £50,500 £50,000
% change year-on-year +8.91% +1.00% +5.26%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

Salary distribution for jobs citing ITIL Certification in England over the 6 months to 11 April 2021.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 11 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -16 122 £60,000 +9.09% 8
South East +52 91 £56,000 +17.89% 10
North of England -18 84 £44,000 +3.53% 15
Midlands -11 58 £42,500 -10.53% 12
Yorkshire +34 52 £43,750 +7.16% 6
East of England +54 36 £38,500 -10.47% 2
East Midlands +3 32 £40,000 -11.11% 4
West Midlands +5 26 £42,500 -19.05% 8
South West -8 25 £35,500 -35.95% 5
North West -20 24 £43,750 -2.78% 6
North East -6 8 £44,000 +31.55% 3
ITIL Certification
UK

For the 6 months to 11 April 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 419 (100.00%) ITIL
2 137 (32.70%) Microsoft
3 133 (31.74%) Windows
4 130 (31.03%) Microsoft 365
5 124 (29.59%) Service Management
6 100 (23.87%) SLA
6 100 (23.87%) Azure
7 97 (23.15%) Active Directory
8 81 (19.33%) Service Delivery
9 80 (19.09%) Windows Server
10 79 (18.85%) ITSM
10 79 (18.85%) Problem Management
11 76 (18.14%) Incident Management
12 75 (17.90%) Stakeholder Management
13 60 (14.32%) SCCM
14 58 (13.84%) Finance
15 55 (13.13%) Firewall
16 52 (12.41%) Change Management
17 51 (12.17%) PowerShell
18 48 (11.46%) Cisco
19 47 (11.22%) AWS
19 47 (11.22%) DevOps
20 45 (10.74%) VMware
21 43 (10.26%) Project Management
22 42 (10.02%) DNS
22 42 (10.02%) Windows 10
23 37 (8.83%) Linux
23 37 (8.83%) Continuous Improvement
24 36 (8.59%) VMware Infrastructure
24 36 (8.59%) Degree

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (5.01%) MS Exchange
2 14 (3.34%) SharePoint
3 5 (1.19%) Exchange Server 2010
4 3 (0.72%) Skype for Business
5 2 (0.48%) Exchange Server 2003
5 2 (0.48%) Exchange Server 2007
5 2 (0.48%) Exchange Server 2013
6 1 (0.24%) Adobe Experience Manager
6 1 (0.24%) Apache Solr
6 1 (0.24%) Blackberry Enterprise Server
6 1 (0.24%) Confluence
6 1 (0.24%) Elasticsearch
6 1 (0.24%) IIS
6 1 (0.24%) SharePoint 2010
6 1 (0.24%) Tomcat
Applications
1 35 (8.35%) Microsoft Office
2 13 (3.10%) Microsoft Excel
3 4 (0.95%) MS Visio
4 3 (0.72%) Microsoft PowerPoint
4 3 (0.72%) Microsoft Project
5 2 (0.48%) AutoCAD
Business Applications
1 4 (0.95%) Dynamics CRM
2 1 (0.24%) Oracle EBS
2 1 (0.24%) Salesforce.com CRM
Cloud Services
1 130 (31.03%) Microsoft 365
2 100 (23.87%) Azure
3 47 (11.22%) AWS
4 11 (2.63%) SaaS
5 10 (2.39%) Azure Active Directory
6 8 (1.91%) Power Platform
7 7 (1.67%) Google Workspace
8 6 (1.43%) Cloud Computing
9 5 (1.19%) PaaS
10 4 (0.95%) IaaS
11 3 (0.72%) Akamai
11 3 (0.72%) Dynamics 365
12 2 (0.48%) GCP
12 2 (0.48%) Yammer
13 1 (0.24%) Apigee
13 1 (0.24%) Azure Functions
13 1 (0.24%) Logic Apps
13 1 (0.24%) OneDrive
13 1 (0.24%) Serverless
13 1 (0.24%) SuccessFactors
Communications & Networking
1 55 (13.13%) Firewall
2 42 (10.02%) DNS
3 33 (7.88%) Unified Communications
4 27 (6.44%) DHCP
5 21 (5.01%) LAN
6 20 (4.77%) WAN
7 18 (4.30%) VPN
8 14 (3.34%) SAN
9 13 (3.10%) VoIP
9 13 (3.10%) WLAN
10 10 (2.39%) TCP/IP
11 9 (2.15%) VLAN
12 7 (1.67%) FTP
12 7 (1.67%) HTTP
12 7 (1.67%) Skype
13 6 (1.43%) IPsec
13 6 (1.43%) Remote Desktop
13 6 (1.43%) SSL
13 6 (1.43%) Wireless
14 5 (1.19%) Network Security
Database & Business Intelligence
1 22 (5.25%) SQL Server
2 10 (2.39%) Data Lake
3 9 (2.15%) Cosmos DB
4 8 (1.91%) Power BI
5 4 (0.95%) Oracle Database
5 4 (0.95%) SQL Server Reporting Services
6 3 (0.72%) SQL Server Integration Services
7 2 (0.48%) GIS
8 1 (0.24%) Biml
8 1 (0.24%) BusinessObjects
8 1 (0.24%) Data Warehouse
8 1 (0.24%) QlikView
8 1 (0.24%) Relational Database
8 1 (0.24%) SQL Server Analysis Services
8 1 (0.24%) SSDT
8 1 (0.24%) Tableau
Development Applications
1 23 (5.49%) JIRA
2 5 (1.19%) Jenkins
3 2 (0.48%) Team Foundation Server
4 1 (0.24%) Git (software)
4 1 (0.24%) Octopus Deploy
4 1 (0.24%) Sonatype Nexus
4 1 (0.24%) SQL Server Management Studio (SSMS)
General
1 58 (13.84%) Finance
2 28 (6.68%) Public Sector
3 13 (3.10%) Telecoms
4 11 (2.63%) Marketing
5 10 (2.39%) Legal
6 8 (1.91%) Law
7 7 (1.67%) Banking
7 7 (1.67%) Digital Economy
7 7 (1.67%) Local Government
7 7 (1.67%) Retail
8 6 (1.43%) Electronics
9 4 (0.95%) Social Housing
10 3 (0.72%) Advertising
10 3 (0.72%) Manufacturing
11 2 (0.48%) Back Office
12 1 (0.24%) Automotive
12 1 (0.24%) Brand Awareness
12 1 (0.24%) Housing Association
12 1 (0.24%) Pharmaceutical
12 1 (0.24%) Retail Banking
Job Titles
1 94 (22.43%) Analyst
2 63 (15.04%) Service Manager
3 58 (13.84%) Support Analyst
4 46 (10.98%) IT Manager
5 32 (7.64%) IT Services Manager
5 32 (7.64%) Senior Analyst
5 32 (7.64%) Senior Support Analyst
6 29 (6.92%) Applications Support
7 28 (6.68%) Infrastructure Engineer
8 27 (6.44%) Service Delivery Manager
9 25 (5.97%) Delivery Manager
10 23 (5.49%) Support Engineer
11 22 (5.25%) DevOps Engineer
12 20 (4.77%) Service Desk Manager
13 18 (4.30%) Windows Engineer
14 17 (4.06%) Business Analyst
14 17 (4.06%) Team Leader
15 15 (3.58%) IT Engineer
15 15 (3.58%) Network Engineer
16 14 (3.34%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 9 (2.15%) ADO
1 9 (2.15%) Web Services
2 6 (1.43%) JSON
3 5 (1.19%) .NET
3 5 (1.19%) LDAP
4 4 (0.95%) LAMP
4 4 (0.95%) WAMP
5 3 (0.72%) ASP.NET
5 3 (0.72%) POSIX
6 1 (0.24%) .NET Framework
6 1 (0.24%) Ajax
6 1 (0.24%) ASP.NET MVC
6 1 (0.24%) Entity Framework
6 1 (0.24%) FIX Protocol
6 1 (0.24%) HTML
6 1 (0.24%) jQuery
6 1 (0.24%) MDX
6 1 (0.24%) SOAP
6 1 (0.24%) Velocity
6 1 (0.24%) XML
Miscellaneous
1 29 (6.92%) Data Centre
1 29 (6.92%) Self-Motivation
2 26 (6.21%) Analytical Skills
3 19 (4.53%) Management Information System
4 13 (3.10%) Enterprise Software
5 11 (2.63%) User Experience
6 9 (2.15%) Clustering
6 9 (2.15%) Reinsurance
7 8 (1.91%) Private Cloud
8 7 (1.67%) PMI
8 7 (1.67%) Replication
9 6 (1.43%) Cloud Native
9 6 (1.43%) Driving Licence
10 3 (0.72%) Linux Command Line
10 3 (0.72%) Video Conferencing
11 2 (0.48%) CMDB
11 2 (0.48%) Fat Client
11 2 (0.48%) SCADA
11 2 (0.48%) Social Network
11 2 (0.48%) Thin Client
Operating Systems
1 133 (31.74%) Windows
2 80 (19.09%) Windows Server
3 42 (10.02%) Windows 10
4 37 (8.83%) Linux
5 28 (6.68%) Windows Server 2012
6 14 (3.34%) Windows Server 2016
7 12 (2.86%) Windows 7
8 10 (2.39%) Windows Server 2008
9 8 (1.91%) Android
9 8 (1.91%) Mac OS
10 6 (1.43%) Mac OS X
11 4 (0.95%) Apple iOS
11 4 (0.95%) Ubuntu
12 3 (0.72%) Windows 8
13 2 (0.48%) Windows Server 2003
14 1 (0.24%) Red Hat Enterprise Linux
14 1 (0.24%) Windows XP
Processes & Methodologies
1 419 (100.00%) ITIL
2 124 (29.59%) Service Management
3 81 (19.33%) Service Delivery
4 79 (18.85%) ITSM
4 79 (18.85%) Problem Management
5 76 (18.14%) Incident Management
6 75 (17.90%) Stakeholder Management
7 52 (12.41%) Change Management
8 47 (11.22%) DevOps
9 43 (10.26%) Project Management
10 37 (8.83%) Continuous Improvement
11 36 (8.59%) Agile Software Development
12 34 (8.11%) Project Delivery
13 33 (7.88%) Identity Access Management
14 32 (7.64%) Identity Management
14 32 (7.64%) Problem-Solving
15 31 (7.40%) Infrastructure Engineering
16 29 (6.92%) Infrastructure as Code
17 23 (5.49%) Asset Management
17 23 (5.49%) CRM
Programming Languages
1 51 (12.17%) PowerShell
2 36 (8.59%) SQL
3 7 (1.67%) Python
4 4 (0.95%) Bash Shell
4 4 (0.95%) C#
4 4 (0.95%) Tcl
4 4 (0.95%) T-SQL
5 3 (0.72%) C
5 3 (0.72%) Java
5 3 (0.72%) VB
5 3 (0.72%) VBScript
6 2 (0.48%) Ruby
7 1 (0.24%) C++
7 1 (0.24%) Data Analysis Expressions (DAX)
7 1 (0.24%) JavaScript
7 1 (0.24%) PL/SQL
7 1 (0.24%) Shell Script
Qualifications
1 36 (8.59%) Degree
2 34 (8.11%) Security Cleared
3 33 (7.88%) SC Cleared
4 24 (5.73%) Microsoft Certification
5 16 (3.82%) Cisco Certification
6 14 (3.34%) MCSA
7 13 (3.10%) CCNA
7 13 (3.10%) MCSE
8 12 (2.86%) CCNP
9 9 (2.15%) A+ Certification
9 9 (2.15%) DV Cleared
9 9 (2.15%) PMI Certification
10 8 (1.91%) Citrix Certification
11 7 (1.67%) Computer Science Degree
12 6 (1.43%) MCITP
13 4 (0.95%) AWS Certification
14 3 (0.72%) ITIL Foundation Certificate
14 3 (0.72%) PMP
14 3 (0.72%) PRINCE2 Certification
14 3 (0.72%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 100 (23.87%) SLA
2 22 (5.25%) ISO/IEC 27001
3 12 (2.86%) QA
4 10 (2.39%) Cyber Essentials
4 10 (2.39%) Cyber Essentials PLUS
5 9 (2.15%) GDPR
6 8 (1.91%) BS25999
6 8 (1.91%) ISO 9001
6 8 (1.91%) ISO/IEC 20000
7 6 (1.43%) GRC
8 5 (1.19%) PMO
9 2 (0.48%) Sarbanes-Oxley
System Software
1 97 (23.15%) Active Directory
2 36 (8.59%) VMware Infrastructure
3 32 (7.64%) Virtual Desktop
4 18 (4.30%) Hyper-V
5 10 (2.39%) XenDesktop
6 6 (1.43%) XenApp
7 5 (1.19%) Microsoft App-V
7 5 (1.19%) Virtual Servers
8 4 (0.95%) Microsoft Virtual Server
8 4 (0.95%) vSphere
9 1 (0.24%) DFS Replication
9 1 (0.24%) Firmware
9 1 (0.24%) Veritas Cluster Server
9 1 (0.24%) VMware ESXi
Systems Management
1 60 (14.32%) SCCM
2 31 (7.40%) Microsoft Intune
3 16 (3.82%) Terraform
4 11 (2.63%) WSUS
5 9 (2.15%) Grafana
5 9 (2.15%) Packer
5 9 (2.15%) Puppet
6 7 (1.67%) Failover Clustering
7 6 (1.43%) FortiGate
8 5 (1.19%) Microsoft Data Protection Manager
8 5 (1.19%) SCDPM
9 3 (0.72%) Jamf Pro
9 3 (0.72%) OpenView Configuration Management
10 2 (0.48%) AirWatch
10 2 (0.48%) Nessus
10 2 (0.48%) SCOM
10 2 (0.48%) vCenter Server
11 1 (0.24%) OfficeScan
11 1 (0.24%) Single Sign-On
11 1 (0.24%) Trend Micro Deep Security
Vendors
1 137 (32.70%) Microsoft
2 48 (11.46%) Cisco
3 45 (10.74%) VMware
4 29 (6.92%) Meraki
5 27 (6.44%) ServiceNow
6 24 (5.73%) Citrix
7 16 (3.82%) HP
8 14 (3.34%) NetApp
9 10 (2.39%) SAP
10 9 (2.15%) Google
11 8 (1.91%) Apple
12 7 (1.67%) Oracle
13 6 (1.43%) F5
13 6 (1.43%) Sophos
13 6 (1.43%) Veeam
13 6 (1.43%) ZyXEL
14 5 (1.19%) Brocade
15 4 (0.95%) Aruba
15 4 (0.95%) Barracuda Networks
15 4 (0.95%) FalconStor