Period
to

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 16 August 2022 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > England
6 months to
16 Aug 2022
Same period 2021 Same period 2020
Rank 542 511 416
Rank change year-on-year -31 -95 +1
Permanent jobs citing ITIL Certification 788 526 382
As % of all permanent jobs advertised in England 0.56% 0.52% 0.67%
As % of the Qualifications category 2.24% 2.48% 3.00%
Number of salaries quoted 527 441 288
10th Percentile £28,600 £32,500 £28,700
25th Percentile £36,250 £41,250 £40,500
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - +0.20%
75th Percentile £70,000 £60,000 £64,063
90th Percentile £77,800 £75,000 £71,625
UK median annual salary £50,000 £50,000 £50,000
% change year-on-year - - +5.26%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 35,130 21,239 12,724
As % of all permanent IT jobs advertised in England 24.98% 20.85% 22.24%
Number of salaries quoted 15,910 12,651 9,591
10th Percentile £30,932 £31,250 £31,000
25th Percentile £40,000 £41,250 £39,000
Median annual salary (50th Percentile) £55,000 £55,000 £53,700
Median % change year-on-year - +2.42% +7.40%
75th Percentile £73,750 £72,500 £70,000
90th Percentile £90,000 £87,500 £86,250
UK median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

Salary distribution for jobs citing ITIL Certification in England over the 6 months to 16 August 2022.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 16 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -94 282 £67,500 +20.54% 23
North of England +18 129 £46,000 +3.37% 23
Midlands +6 128 £45,000 +5.88% 13
South East -25 128 £41,000 -21.90% 13
West Midlands -14 91 £45,000 +5.88% 9
Yorkshire +5 61 £45,000 +23.29% 7
North West -15 58 £46,250 -7.50% 10
East of England -45 53 £54,750 +47.97% 10
South West -7 47 £57,500 +15.00% 6
East Midlands +6 37 £42,500 - 4
North East -7 10 £25,000 -54.55% 6
ITIL Certification
UK

For the 6 months to 16 August 2022, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 788 (100.00%) ITIL
2 323 (40.99%) Social Skills
3 263 (33.38%) Microsoft
4 231 (29.31%) Windows
5 223 (28.30%) Service Management
6 183 (23.22%) Microsoft 365
7 171 (21.70%) Active Directory
8 158 (20.05%) Finance
9 153 (19.42%) Service Delivery
10 152 (19.29%) Agile
11 146 (18.53%) Project Management
12 143 (18.15%) Degree
13 141 (17.89%) Problem-Solving
14 137 (17.39%) ITSM
15 132 (16.75%) Problem Management
16 130 (16.50%) SLA
17 128 (16.24%) Azure
18 124 (15.74%) Analytical Skills
19 117 (14.85%) Stakeholder Management
20 110 (13.96%) Change Management
20 110 (13.96%) Continuous Improvement
21 108 (13.71%) SQL
22 103 (13.07%) Microsoft Office
23 101 (12.82%) Process Improvement
24 100 (12.69%) Windows Server
25 94 (11.93%) VMware
26 93 (11.80%) Mentoring
26 93 (11.80%) ServiceNow
27 80 (10.15%) PRINCE2
28 78 (9.90%) SDLC

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (6.09%) SharePoint
2 28 (3.55%) MS Exchange
3 17 (2.16%) Confluence
3 17 (2.16%) Tomcat
4 10 (1.27%) CMS
5 8 (1.02%) IIS
6 3 (0.38%) Apache
6 3 (0.38%) Apache Spark
6 3 (0.38%) Exchange Server 2010
7 2 (0.25%) MQSeries
8 1 (0.13%) JBoss
8 1 (0.13%) K2 blackpearl
8 1 (0.13%) SharePoint 2013
8 1 (0.13%) SharePoint Server
8 1 (0.13%) SugarCRM
8 1 (0.13%) WebSphere
8 1 (0.13%) WebSphere Portal
Applications
1 103 (13.07%) Microsoft Office
2 18 (2.28%) Microsoft Excel
3 6 (0.76%) Microsoft PowerPoint
3 6 (0.76%) MS Visio
4 4 (0.51%) Microsoft Project
Business Applications
1 13 (1.65%) Dynamics CRM
2 5 (0.63%) Remedy ITSM
3 3 (0.38%) SAP S/4HANA
3 3 (0.38%) SAP SD
4 1 (0.13%) Aligne
4 1 (0.13%) Dynamics NAV
4 1 (0.13%) Endur
4 1 (0.13%) ION Anvil
4 1 (0.13%) SAP GTS
4 1 (0.13%) SAP Oil and Gas
4 1 (0.13%) Sonata
Cloud Services
1 183 (23.22%) Microsoft 365
2 128 (16.24%) Azure
3 64 (8.12%) AWS
4 47 (5.96%) SaaS
5 31 (3.93%) Azure Active Directory
6 23 (2.92%) Power Platform
7 19 (2.41%) OneDrive
8 18 (2.28%) GCP
8 18 (2.28%) PaaS
9 16 (2.03%) Amazon S3
10 15 (1.90%) IaaS
11 14 (1.78%) Serverless
12 13 (1.65%) Amazon Cognito
12 13 (1.65%) Amazon EC2
12 13 (1.65%) Amazon EKS
12 13 (1.65%) AWS CloudFormation
12 13 (1.65%) AWS CloudTrail
12 13 (1.65%) AWS Lambda
13 12 (1.52%) Dynamics 365
14 11 (1.40%) Google Ads
Communications & Networking
1 71 (9.01%) Firewall
2 54 (6.85%) WAN
3 52 (6.60%) DNS
4 46 (5.84%) LAN
5 40 (5.08%) DHCP
6 37 (4.70%) HTTP
7 32 (4.06%) TCP/IP
8 31 (3.93%) VPN
9 27 (3.43%) Network Security
9 27 (3.43%) SAN
10 25 (3.17%) Fibre Channel
11 21 (2.66%) VLAN
12 18 (2.28%) WLAN
13 17 (2.16%) NAS
14 15 (1.90%) iSCSI
15 14 (1.78%) SD-WAN
15 14 (1.78%) Wi-Fi
16 12 (1.52%) VoIP
17 8 (1.02%) BGP
17 8 (1.02%) OSPF
Database & Business Intelligence
1 45 (5.71%) SQL Server
2 35 (4.44%) BigQuery
3 30 (3.81%) MySQL
4 24 (3.05%) Looker
4 24 (3.05%) Tableau
5 19 (2.41%) Power BI
6 13 (1.65%) Amazon RDS
7 11 (1.40%) Data Warehouse
8 9 (1.14%) Electronic Patient Records
9 7 (0.89%) Metadata
10 6 (0.76%) Big Data
11 5 (0.63%) Crystal Reports
11 5 (0.63%) Relational Database
11 5 (0.63%) SQL Server Reporting Services
12 4 (0.51%) Oracle Database
13 3 (0.38%) DB2
13 3 (0.38%) Oracle Reports
13 3 (0.38%) RDBMS
13 3 (0.38%) Sybase ASE
14 1 (0.13%) BusinessObjects
Development Applications
1 49 (6.22%) JIRA
2 36 (4.57%) Rational DOORS
3 15 (1.90%) Git (software)
4 11 (1.40%) GitLab
5 5 (0.63%) Browser DevTools
6 4 (0.51%) Jenkins
6 4 (0.51%) SonarQube
6 4 (0.51%) Sonatype Nexus
7 3 (0.38%) JMeter
7 3 (0.38%) MSI
8 1 (0.13%) Octopus Deploy
General
1 323 (40.99%) Social Skills
2 158 (20.05%) Finance
3 124 (15.74%) Analytical Skills
4 64 (8.12%) Presentation Skills
5 54 (6.85%) Documentation Skills
6 42 (5.33%) Organisational Skills
7 41 (5.20%) Advertising
8 38 (4.82%) Telecoms
9 37 (4.70%) Public Sector
10 36 (4.57%) Influencing Skills
11 34 (4.31%) Law
12 27 (3.43%) Inclusion and Diversity
13 26 (3.30%) Banking
14 22 (2.79%) Retail
15 17 (2.16%) Financial Institution
16 16 (2.03%) Legal
17 15 (1.90%) Marketing
18 11 (1.40%) Aerospace
19 8 (1.02%) Manufacturing
20 7 (0.89%) Pharmaceutical
Job Titles
1 168 (21.32%) Analyst
2 91 (11.55%) IT Manager
3 84 (10.66%) Support Analyst
4 77 (9.77%) Service Manager
5 50 (6.35%) Infrastructure Engineer
6 45 (5.71%) Service Analyst
7 40 (5.08%) Incident Manager
8 37 (4.70%) Project Manager
8 37 (4.70%) Support Engineer
9 36 (4.57%) DOORS Engineer
9 36 (4.57%) Systems Engineer
10 35 (4.44%) Delivery Manager
11 32 (4.06%) Applications Support
11 32 (4.06%) Service Desk Analyst
12 31 (3.93%) Product Analyst
13 29 (3.68%) Incident and Problem Manager
13 29 (3.68%) Problem Manager
14 28 (3.55%) Architect
15 27 (3.43%) IT Analyst
15 27 (3.43%) VMware Engineer
Libraries, Frameworks & Software Standards
1 42 (5.33%) JSON
1 42 (5.33%) REST
2 13 (1.65%) SAML
3 10 (1.27%) Oracle Fusion
4 8 (1.02%) LDAP
5 6 (0.76%) Middleware
6 5 (0.63%) RESTful
6 5 (0.63%) SOAP
6 5 (0.63%) XML
7 4 (0.51%) .NET
7 4 (0.51%) CSS
7 4 (0.51%) HTML
7 4 (0.51%) Regular Expression
8 3 (0.38%) AngularJS
8 3 (0.38%) Apache Camel
8 3 (0.38%) Velocity
8 3 (0.38%) Web Services
9 2 (0.25%) J2EE
9 2 (0.25%) Node.js
9 2 (0.25%) WebCenter
Miscellaneous
1 67 (8.50%) Data Centre
2 52 (6.60%) Self-Motivation
3 38 (4.82%) Management Information System
4 33 (4.19%) Public Cloud
5 29 (3.68%) User Experience
6 24 (3.05%) Analytical Mindset
7 19 (2.41%) Virtual Team
8 18 (2.28%) Blockchain
9 17 (2.16%) Driving Licence
10 14 (1.78%) CMDB
11 13 (1.65%) Linux Command Line
11 13 (1.65%) NHS
12 11 (1.40%) Enterprise Software
12 11 (1.40%) Legacy Systems
12 11 (1.40%) Video Conferencing
13 8 (1.02%) Private Cloud
14 7 (0.89%) Housing Association
14 7 (0.89%) Mobile App
15 6 (0.76%) Enterprise Storage
15 6 (0.76%) SWIFT
Operating Systems
1 231 (29.31%) Windows
2 100 (12.69%) Windows Server
3 77 (9.77%) Windows 10
4 69 (8.76%) Unix
5 24 (3.05%) Linux
5 24 (3.05%) Windows 7
6 21 (2.66%) Mac OS
7 19 (2.41%) Windows Server 2016
8 17 (2.16%) Windows Server 2008
9 16 (2.03%) Windows Server 2012
10 11 (1.40%) Windows Server 2019
11 7 (0.89%) Apple iOS
12 6 (0.76%) Android
13 4 (0.51%) Windows 8
14 3 (0.38%) Mac OS X
15 2 (0.25%) CentOS
15 2 (0.25%) Windows Server 2003
15 2 (0.25%) Windows XP
16 1 (0.13%) HPUX
Processes & Methodologies
1 788 (100.00%) ITIL
2 223 (28.30%) Service Management
3 153 (19.42%) Service Delivery
4 152 (19.29%) Agile
5 146 (18.53%) Project Management
6 141 (17.89%) Problem-Solving
7 137 (17.39%) ITSM
8 132 (16.75%) Problem Management
9 117 (14.85%) Stakeholder Management
10 110 (13.96%) Change Management
10 110 (13.96%) Continuous Improvement
11 101 (12.82%) Process Improvement
12 93 (11.80%) Mentoring
13 80 (10.15%) PRINCE2
14 78 (9.90%) SDLC
15 72 (9.14%) IT Strategy
16 67 (8.50%) Customer Experience
16 67 (8.50%) Project Delivery
17 63 (7.99%) Incident Management
18 58 (7.36%) Collaborative Working
Programming Languages
1 108 (13.71%) SQL
2 70 (8.88%) Python
3 52 (6.60%) PowerShell
4 26 (3.30%) Java
5 15 (1.90%) Shell Script
6 11 (1.40%) C#
7 9 (1.14%) JavaScript
8 3 (0.38%) ABAP
8 3 (0.38%) C
8 3 (0.38%) T-SQL
9 1 (0.13%) C++
9 1 (0.13%) PL/SQL
9 1 (0.13%) VBA
9 1 (0.13%) VBScript
Qualifications
1 143 (18.15%) Degree
2 69 (8.76%) Microsoft Certification
3 48 (6.09%) MCSE
4 42 (5.33%) Security Cleared
5 37 (4.70%) Master's Degree
6 35 (4.44%) Computer Science Degree
7 33 (4.19%) SC Cleared
8 29 (3.68%) Cisco Certification
9 21 (2.66%) CCNA
10 20 (2.54%) MCSA
11 19 (2.41%) CISSP
12 13 (1.65%) CCNP
12 13 (1.65%) ISTQB
13 12 (1.52%) CCIE
14 11 (1.40%) ISEB
14 11 (1.40%) ISTQB Foundation Certification
15 10 (1.27%) JNCIA
15 10 (1.27%) PRINCE2 Practitioner
16 9 (1.14%) DV Cleared
16 9 (1.14%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 130 (16.50%) SLA
2 39 (4.95%) ISO/IEC 27001
3 34 (4.31%) QA
4 29 (3.68%) GDPR
5 18 (2.28%) SOC 2
6 17 (2.16%) SOC 1
7 15 (1.90%) GxP
8 14 (1.78%) PMO
9 7 (0.89%) Sarbanes-Oxley
10 5 (0.63%) NIST
11 4 (0.51%) COBIT
11 4 (0.51%) Cyber Essentials
11 4 (0.51%) Cyber Essentials PLUS
11 4 (0.51%) Data Quality
11 4 (0.51%) ISO/IEC 20000
12 3 (0.38%) ISO 15022
12 3 (0.38%) ISO 20022
13 2 (0.25%) PCI DSS
14 1 (0.13%) GRC
14 1 (0.13%) ISO 22301
System Software
1 171 (21.70%) Active Directory
2 73 (9.26%) VMware Infrastructure
3 28 (3.55%) vSphere
4 23 (2.92%) Hyper-V
5 15 (1.90%) Docker
5 15 (1.90%) Terminal Server
6 13 (1.65%) VMware ESXi
7 10 (1.27%) Virtual Desktop
7 10 (1.27%) XenDesktop
8 5 (0.63%) XenApp
9 4 (0.51%) Citrix Hypervisor
10 2 (0.25%) ISA Server
10 2 (0.25%) Microsoft App-V
11 1 (0.13%) Virtual Machines
11 1 (0.13%) VMware Workstation
Systems Management
1 69 (8.76%) SCCM
2 33 (4.19%) Microsoft Intune
3 22 (2.79%) Kubernetes
4 18 (2.28%) Ansible
4 18 (2.28%) Terraform
5 13 (1.65%) SCOM
6 10 (1.27%) Single Sign-On
7 7 (0.89%) Autotask
7 7 (0.89%) WSUS
8 4 (0.51%) Forefront Identity Manager
8 4 (0.51%) Nagios
8 4 (0.51%) NetBackup
9 3 (0.38%) Tivoli
10 2 (0.25%) BMC PATROL
10 2 (0.25%) Control-M
10 2 (0.25%) MOM
10 2 (0.25%) Prometheus
10 2 (0.25%) Symantec Endpoint Protection
10 2 (0.25%) Systems Management Server (SMS)
10 2 (0.25%) Tivoli Storage Manager
Vendors
1 263 (33.38%) Microsoft
2 94 (11.93%) VMware
3 93 (11.80%) ServiceNow
4 50 (6.35%) Citrix
5 32 (4.06%) Cisco
6 28 (3.55%) NetApp
7 26 (3.30%) Oracle
8 20 (2.54%) SAP
9 18 (2.28%) HP
10 17 (2.16%) Salesforce.com
11 16 (2.03%) Google
12 13 (1.65%) Snow
13 11 (1.40%) Apple
13 11 (1.40%) Facebook
13 11 (1.40%) Fortinet
14 10 (1.27%) Forcepoint
14 10 (1.27%) Workday
15 9 (1.14%) Brocade
15 9 (1.14%) IBM
15 9 (1.14%) SolarWinds