Period
to 7 August 2020

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 7 August 2020 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > England
6 months to
7 Aug 2020
Same period 2019 Same period 2018
Rank 393 402 397
Rank change year-on-year +9 -5 -28
Permanent jobs citing ITIL Certification 400 1,012 1,321
As % of all permanent jobs advertised in England 0.67% 0.77% 0.83%
As % of the Qualifications category 3.00% 3.16% 3.46%
Number of salaries quoted 320 852 973
Median annual salary £50,000 £50,000 £46,500
Median salary % change year-on-year - +7.53% +1.09%
10th Percentile £28,975 £29,000 £25,150
90th Percentile £71,375 £68,750 £68,750
UK median annual salary £50,000 £50,000 £45,947
% change year-on-year - +8.82% +2.10%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 13,337 32,074 38,166
As % of all permanent IT jobs advertised in England 22.25% 24.27% 23.86%
Number of salaries quoted 9,687 23,337 28,519
Median annual salary £53,500 £50,000 £50,000
Median salary % change year-on-year +7.00% - +9.89%
10th Percentile £30,000 £26,750 £26,250
90th Percentile £85,400 £82,500 £80,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +11.11%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

Salary distribution for jobs citing ITIL Certification in England over the 6 months to 7 August 2020.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 7 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +24 146 £57,500 - 1
North of England +80 74 £45,000 +4.65% 8
South East +50 63 £48,750 +2.63% 8
Midlands +19 53 £42,977 -14.05% 10
North West +70 42 £45,000 +1.12% 2
West Midlands +23 39 £43,000 -14.00% 6
South West +100 33 £46,500 +16.25% 1
East of England +92 30 £43,000 -4.44% 5
Yorkshire +107 29 £47,500 +11.76% 5
East Midlands +52 14 £42,500 +13.33% 4
North East +9 3 £22,500 -43.75% 1
ITIL Certification
UK

For the 6 months to 7 August 2020, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 400 (100.00%) ITIL
2 143 (35.75%) Microsoft
3 140 (35.00%) Windows
4 127 (31.75%) Service Management
5 103 (25.75%) Finance
5 103 (25.75%) Active Directory
6 102 (25.50%) SLA
7 95 (23.75%) Service Delivery
8 90 (22.50%) VMware
9 76 (19.00%) Azure
10 73 (18.25%) Problem-Solving
11 71 (17.75%) Office 365
12 70 (17.50%) VMware Infrastructure
12 70 (17.50%) ITSM
13 69 (17.25%) Windows Server
14 67 (16.75%) Agile Software Development
15 58 (14.50%) Degree
16 56 (14.00%) Change Management
17 55 (13.75%) Project Management
18 48 (12.00%) Cisco
18 48 (12.00%) SQL
18 48 (12.00%) Continuous Improvement
19 47 (11.75%) Mentoring
20 44 (11.00%) Citrix
21 43 (10.75%) AWS
22 42 (10.50%) PowerShell
22 42 (10.50%) Analytical Skills
23 40 (10.00%) Microsoft Office
24 39 (9.75%) Windows 10
25 38 (9.50%) DevOps

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (4.50%) MS Exchange
1 18 (4.50%) SharePoint
2 15 (3.75%) Exchange Server 2010
3 12 (3.00%) Elasticsearch
4 8 (2.00%) Exchange Server 2013
5 7 (1.75%) Confluence
5 7 (1.75%) Skype for Business
6 6 (1.50%) IIS
6 6 (1.50%) OpenStack
7 5 (1.25%) SAS
8 3 (0.75%) IBM Domino
9 1 (0.25%) BizTalk Server
9 1 (0.25%) MQSeries
9 1 (0.25%) WebSphere
Applications
1 40 (10.00%) Microsoft Office
2 14 (3.50%) Microsoft Excel
3 7 (1.75%) Microsoft PowerPoint
4 5 (1.25%) MS Visio
5 3 (0.75%) Microsoft Project
Business Applications
1 4 (1.00%) Oracle Applications
2 3 (0.75%) Dynamics CRM
2 3 (0.75%) SAP LE
2 3 (0.75%) SAP SD
3 2 (0.50%) Maximo
3 2 (0.50%) Remedy ITSM
4 1 (0.25%) NetSuite
4 1 (0.25%) Sage X3
Cloud Services
1 76 (19.00%) Azure
2 71 (17.75%) Office 365
3 43 (10.75%) AWS
4 24 (6.00%) SaaS
5 15 (3.75%) Azure Active Directory
6 11 (2.75%) IaaS
6 11 (2.75%) PaaS
7 10 (2.50%) Amazon S3
8 8 (2.00%) Power Platform
9 7 (1.75%) Amazon EC2
9 7 (1.75%) Amazon ELB
9 7 (1.75%) Virtual Private Cloud
10 6 (1.50%) Amazon CloudWatch
10 6 (1.50%) AWS CloudFormation
10 6 (1.50%) GCP
10 6 (1.50%) IBM Cloud
10 6 (1.50%) Mimecast
10 6 (1.50%) Slack
11 4 (1.00%) Route 53
12 3 (0.75%) AWS CloudTrail
Communications & Networking
1 35 (8.75%) DNS
2 34 (8.50%) DHCP
2 34 (8.50%) WAN
3 33 (8.25%) LAN
4 31 (7.75%) SAN
5 25 (6.25%) Firewall
6 24 (6.00%) TCP/IP
7 22 (5.50%) VPN
8 11 (2.75%) Fibre Channel
9 9 (2.25%) Internet
9 9 (2.25%) NetScaler
9 9 (2.25%) Remote Desktop
9 9 (2.25%) VLAN
10 8 (2.00%) Cisco ASA
10 8 (2.00%) iSCSI
10 8 (2.00%) Network Security
10 8 (2.00%) Wireless
11 7 (1.75%) IPsec
11 7 (1.75%) Skype
12 6 (1.50%) DKIM
Database & Business Intelligence
1 33 (8.25%) SQL Server
2 14 (3.50%) Amazon RDS
3 8 (2.00%) Power BI
4 7 (1.75%) Big Data
5 6 (1.50%) Crystal Reports
5 6 (1.50%) GIS
5 6 (1.50%) MySQL
5 6 (1.50%) NoSQL
6 5 (1.25%) BusinessObjects
7 4 (1.00%) SQL Server 2012
8 3 (0.75%) Panintelligence
8 3 (0.75%) SQL Server Reporting Services
9 2 (0.50%) DB2
10 1 (0.25%) Oracle Database
10 1 (0.25%) Oracle Reports
10 1 (0.25%) SQL Server Integration Services
Development Applications
1 18 (4.50%) JIRA
2 7 (1.75%) Team Foundation Server
3 6 (1.50%) Visual Studio Team System
4 3 (0.75%) Bitbucket
5 2 (0.50%) Git (software)
6 1 (0.25%) Jenkins
General
1 103 (25.75%) Finance
2 26 (6.50%) Retail
3 21 (5.25%) Banking
3 21 (5.25%) Public Sector
4 16 (4.00%) Legal
5 8 (2.00%) Telecoms
6 6 (1.50%) Advertising
7 5 (1.25%) Aerospace
7 5 (1.25%) Billing
7 5 (1.25%) Local Government
8 4 (1.00%) Back Office
8 4 (1.00%) Law
9 3 (0.75%) Automotive
9 3 (0.75%) Investment Banking
10 2 (0.50%) Front Office
10 2 (0.50%) Marketing
10 2 (0.50%) Police
11 1 (0.25%) German Language
11 1 (0.25%) Manufacturing
11 1 (0.25%) Spanish Language
Job Titles
1 70 (17.50%) Service Manager
2 64 (16.00%) Analyst
3 38 (9.50%) Delivery Manager
4 36 (9.00%) IT Manager
5 29 (7.25%) Service Delivery Manager
6 27 (6.75%) Support Engineer
7 25 (6.25%) Applications Support
8 21 (5.25%) Support Analyst
9 19 (4.75%) Service Analyst
10 18 (4.50%) IT Support
11 17 (4.25%) Team Leader
12 16 (4.00%) IT Services Manager
13 15 (3.75%) Applications Support Analyst
13 15 (3.75%) Consultant
13 15 (3.75%) Operations Manager
13 15 (3.75%) Technical Consultant
14 14 (3.50%) Infrastructure Engineer
15 13 (3.25%) Service Desk Analyst
16 11 (2.75%) Architect
16 11 (2.75%) Technical Support
Libraries, Frameworks & Software Standards
1 12 (3.00%) .NET
2 6 (1.50%) LDAP
2 6 (1.50%) Web Services
3 5 (1.25%) XMPP
4 4 (1.00%) Elastic Stack
5 3 (0.75%) EDI
5 3 (0.75%) EDIFACT
5 3 (0.75%) Kafka
6 2 (0.50%) FIX Protocol
6 2 (0.50%) SAML
7 1 (0.25%) .NET Framework
7 1 (0.25%) AngularJS
7 1 (0.25%) ASP.NET
7 1 (0.25%) ASP.NET Core
7 1 (0.25%) Entity Framework
7 1 (0.25%) J2EE
7 1 (0.25%) TensorFlow
7 1 (0.25%) XSLT
7 1 (0.25%) X-Windows
Miscellaneous
1 42 (10.50%) Analytical Skills
2 31 (7.75%) Data Centre
3 30 (7.50%) User Experience
4 29 (7.25%) Self-Motivation
5 21 (5.25%) Virtual Team
6 18 (4.50%) Management Information System
7 13 (3.25%) Clustering
8 10 (2.50%) CMDB
8 10 (2.50%) Reinsurance
9 9 (2.25%) Public Cloud
10 8 (2.00%) Mainframe
11 6 (1.50%) Algorithms
11 6 (1.50%) Cloud Native
11 6 (1.50%) Mobile App
11 6 (1.50%) Video Conferencing
12 5 (1.25%) NHS
13 3 (0.75%) Blackberry
13 3 (0.75%) Enterprise Cloud
13 3 (0.75%) Private Cloud
13 3 (0.75%) Replication
Operating Systems
1 140 (35.00%) Windows
2 69 (17.25%) Windows Server
3 39 (9.75%) Windows 10
4 32 (8.00%) Windows Server 2008
5 29 (7.25%) Linux
6 24 (6.00%) Windows Server 2012
7 23 (5.75%) Windows Server 2016
8 20 (5.00%) Windows 7
9 13 (3.25%) Unix
10 9 (2.25%) Windows 8
11 6 (1.50%) Windows Server 2019
12 5 (1.25%) Mac OS X
13 4 (1.00%) Android
13 4 (1.00%) Windows Server 2003
14 3 (0.75%) Apple iOS
14 3 (0.75%) CentOS
14 3 (0.75%) Oracle Linux
15 1 (0.25%) Mac OS
15 1 (0.25%) Red Hat Enterprise Linux
Processes & Methodologies
1 400 (100.00%) ITIL
2 127 (31.75%) Service Management
3 95 (23.75%) Service Delivery
4 73 (18.25%) Problem-Solving
5 70 (17.50%) ITSM
6 67 (16.75%) Agile Software Development
7 56 (14.00%) Change Management
8 55 (13.75%) Project Management
9 48 (12.00%) Continuous Improvement
10 47 (11.75%) Mentoring
11 38 (9.50%) DevOps
11 38 (9.50%) Problem Management
12 33 (8.25%) Incident Management
13 32 (8.00%) Stakeholder Management
14 29 (7.25%) People Management
15 27 (6.75%) Coaching
16 24 (6.00%) Decision-Making
16 24 (6.00%) Disaster Recovery
17 22 (5.50%) PRINCE2
18 21 (5.25%) Information Security
Programming Languages
1 48 (12.00%) SQL
2 42 (10.50%) PowerShell
3 16 (4.00%) Java
4 11 (2.75%) Python
5 9 (2.25%) JavaScript
6 8 (2.00%) C
7 6 (1.50%) T-SQL
8 5 (1.25%) VB
9 4 (1.00%) Shell Script
9 4 (1.00%) VBScript
10 3 (0.75%) Formula Language
10 3 (0.75%) LotusScript
11 2 (0.50%) C#
11 2 (0.50%) R
12 1 (0.25%) Bash Shell
12 1 (0.25%) Julia
12 1 (0.25%) PHP
12 1 (0.25%) Ruby
12 1 (0.25%) Scala
12 1 (0.25%) VB6
Qualifications
1 58 (14.50%) Degree
2 36 (9.00%) Microsoft Certification
3 30 (7.50%) MCSE
4 29 (7.25%) Cisco Certification
4 29 (7.25%) Security Cleared
5 25 (6.25%) SC Cleared
6 18 (4.50%) Computer Science Degree
7 17 (4.25%) CCNA
7 17 (4.25%) CCNP
7 17 (4.25%) MCSA
8 15 (3.75%) A+ Certification
9 12 (3.00%) MCP
9 12 (3.00%) VMware Certified Professional (VCP)
10 11 (2.75%) Citrix Certification
11 10 (2.50%) Server+ Certification
12 6 (1.50%) PMI Certification
12 6 (1.50%) PMP
13 5 (1.25%) CISM
13 5 (1.25%) CISSP
13 5 (1.25%) MCITP
Quality Assurance & Compliance
1 102 (25.50%) SLA
2 13 (3.25%) ISO/IEC 27001
3 10 (2.50%) GDPR
4 7 (1.75%) COBIT
5 6 (1.50%) QA
6 4 (1.00%) ISO/IEC 20000
6 4 (1.00%) Sarbanes-Oxley
7 2 (0.50%) Cyber Essentials
7 2 (0.50%) PMO
8 1 (0.25%) ITGC
8 1 (0.25%) NIST
System Software
1 103 (25.75%) Active Directory
2 70 (17.50%) VMware Infrastructure
3 37 (9.25%) Hyper-V
4 9 (2.25%) Docker
4 9 (2.25%) vSphere
5 6 (1.50%) XenApp
6 4 (1.00%) Virtual Servers
7 3 (0.75%) Firmware
7 3 (0.75%) Virtual Desktop
7 3 (0.75%) VMware Server
8 1 (0.25%) Microsoft Virtual Server
8 1 (0.25%) Virtual Machines
8 1 (0.25%) VMware ESXi
8 1 (0.25%) XenDesktop
Systems Management
1 33 (8.25%) SCCM
2 14 (3.50%) Ansible
2 14 (3.50%) Kubernetes
3 13 (3.25%) Microsoft Intune
4 9 (2.25%) Terraform
5 7 (1.75%) Puppet
5 7 (1.75%) SCOM
6 6 (1.50%) Backup Exec
6 6 (1.50%) Grafana
6 6 (1.50%) Kibana
6 6 (1.50%) Opscode Chef
6 6 (1.50%) Single Sign-On
6 6 (1.50%) vCenter Server
7 4 (1.00%) Cisco CUCM
7 4 (1.00%) Cisco UCCE
8 3 (0.75%) Microsoft Clustering
9 1 (0.25%) Control-M
9 1 (0.25%) McAfee ePO
9 1 (0.25%) SolarWinds Orion
9 1 (0.25%) WSUS
Vendors
1 143 (35.75%) Microsoft
2 90 (22.50%) VMware
3 48 (12.00%) Cisco
4 44 (11.00%) Citrix
5 19 (4.75%) ServiceNow
6 18 (4.50%) HP
6 18 (4.50%) Oracle
7 15 (3.75%) Dell
8 11 (2.75%) Meraki
8 11 (2.75%) NetApp
9 7 (1.75%) Qualys
10 6 (1.50%) Capita
10 6 (1.50%) CheckPoint
10 6 (1.50%) McAfee
10 6 (1.50%) PeopleSoft
10 6 (1.50%) Red Hat
10 6 (1.50%) SaltStack
10 6 (1.50%) SolarWinds
10 6 (1.50%) Workday
11 5 (1.25%) SAP