Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 373 394 336
Rank change year-on-year +21 -58 -10
Permanent jobs citing ITIL Certification 1,278 1,351 1,747
As % of all permanent IT jobs advertised in England 0.84% 0.80% 0.98%
As % of the Qualifications category 3.52% 3.29% 3.73%
Number of salaries quoted 928 1,107 1,348
England median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,123 £25,750 £25,250
90th Percentile £67,500 £71,250 £72,500
UK median annual salary £47,250 £47,500 £44,400
% change year-on-year -0.53% +6.98% -1.33%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 36,313 41,050 46,874
As % of all permanent IT jobs advertised in England 23.92% 24.19% 26.29%
Number of salaries quoted 27,021 31,772 37,898
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £81,250 £77,500 £77,500
UK median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 21 November 2018.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 411 £55,000 -4.35% 33
South East +45 243 £42,500 -9.09% 14
Midlands +63 229 £48,750 +14.71% 26
North of England -16 210 £40,000 - 27
West Midlands +76 181 £55,000 +29.41% 16
North West -2 119 £45,000 +4.65% 15
East of England +26 110 £50,000 - 9
South West +16 77 £43,000 +18.62% 7
Yorkshire -14 71 £35,000 -12.50% 10
East Midlands -8 46 £30,000 -31.82% 10
North East +7 20 £48,500 +38.57% 2
ITIL Certification
UK

For the 6 months to 21 November 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 1,278 (100.00%) ITIL
2 385 (30.13%) Microsoft
3 370 (28.95%) Windows
4 304 (23.79%) Service Delivery
5 296 (23.16%) Service Management
6 275 (21.52%) Active Directory
7 267 (20.89%) Finance
8 215 (16.82%) Change Management
9 213 (16.67%) Data Centre
10 203 (15.88%) Stakeholder Management
11 202 (15.81%) SLA
12 194 (15.18%) VMware
13 191 (14.95%) Agile Software Development
14 184 (14.40%) Cisco
15 173 (13.54%) Problem-Solving
16 168 (13.15%) Incident Management
17 166 (12.99%) Self-Motivation
18 157 (12.28%) Microsoft Office
19 156 (12.21%) Degree
20 151 (11.82%) Project Management
21 144 (11.27%) Office 365
22 143 (11.19%) Problem Management
23 140 (10.95%) Windows Server
24 138 (10.80%) PRINCE2
25 137 (10.72%) VMware Infrastructure
26 136 (10.64%) Microsoft Azure
27 130 (10.17%) Continuous Improvement
27 130 (10.17%) Analytical Skills
28 124 (9.70%) SCCM
28 124 (9.70%) Firewall

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (7.12%) MS Exchange
2 90 (7.04%) SharePoint
3 49 (3.83%) Exchange Server 2010
4 33 (2.58%) IIS
5 27 (2.11%) Skype for Business
6 26 (2.03%) BizTalk Server
7 24 (1.88%) SharePoint Server
8 18 (1.41%) Exchange Server 2013
9 17 (1.33%) Confluence
10 11 (0.86%) Tomcat
11 9 (0.70%) Exchange Server 2003
12 8 (0.63%) SAS
13 7 (0.55%) WebLogic
14 6 (0.47%) Apache
14 6 (0.47%) WebSphere
15 5 (0.39%) Cloud Foundry
15 5 (0.39%) Oracle SOA Suite
16 4 (0.31%) CMS
16 4 (0.31%) IBM Domino
16 4 (0.31%) SharePoint 2013
Applications
1 157 (12.28%) Microsoft Office
2 51 (3.99%) Microsoft Excel
3 33 (2.58%) Microsoft PowerPoint
4 25 (1.96%) MS Visio
5 22 (1.72%) Microsoft Project
6 4 (0.31%) Camtasia
7 1 (0.078%) Spreadsheet
Business Applications
1 35 (2.74%) Dynamics AX
2 17 (1.33%) Remedy ITSM
3 14 (1.10%) Dynamics CRM
4 10 (0.78%) assyst
5 6 (0.47%) Sentinel
6 4 (0.31%) SAP ECC
6 4 (0.31%) SAP ERP
7 3 (0.23%) Salesforce.com CRM
8 2 (0.16%) iTrent
8 2 (0.16%) NetSuite
8 2 (0.16%) Northgate Housing
8 2 (0.16%) Temenos T24
9 1 (0.078%) Aareon QL
9 1 (0.078%) Academy Housing
9 1 (0.078%) Elite 3E
9 1 (0.078%) ION MarketView
9 1 (0.078%) MIS ActiveH
9 1 (0.078%) OPENHousing
9 1 (0.078%) Orchard Housing
9 1 (0.078%) PeopleSoft CRM
Cloud Services
1 144 (11.27%) Office 365
2 136 (10.64%) Microsoft Azure
3 95 (7.43%) Amazon AWS
4 35 (2.74%) SaaS
5 34 (2.66%) Dynamics 365
6 32 (2.50%) PaaS
7 30 (2.35%) AWS CloudFormation
7 30 (2.35%) Cloud Computing
8 14 (1.10%) Azure Active Directory
9 13 (1.02%) Mimecast
10 12 (0.94%) BPaaS
10 12 (0.94%) Google Cloud Platform
11 10 (0.78%) IaaS
12 3 (0.23%) Amazon CloudWatch
12 3 (0.23%) Amazon EC2
12 3 (0.23%) Amazon ElastiCache
12 3 (0.23%) Amazon ELB
12 3 (0.23%) Amazon S3
12 3 (0.23%) GitHub
12 3 (0.23%) Virtual Private Cloud
Communications & Networking
1 124 (9.70%) Firewall
2 94 (7.36%) LAN
3 88 (6.89%) WAN
4 82 (6.42%) DNS
5 65 (5.09%) Internet
6 62 (4.85%) DHCP
7 47 (3.68%) VPN
8 42 (3.29%) SAN
9 37 (2.90%) TCP/IP
10 30 (2.35%) VoIP
11 29 (2.27%) OSPF
12 24 (1.88%) Skype
13 23 (1.80%) Cisco ASA
14 18 (1.41%) Wireless
15 16 (1.25%) MPLS
16 15 (1.17%) Ethernet
16 15 (1.17%) Network Security
16 15 (1.17%) Wi-Fi
17 13 (1.02%) Fibre Channel
17 13 (1.02%) SSL
Database & Business Intelligence
1 121 (9.47%) SQL Server
2 21 (1.64%) Data Warehouse
2 21 (1.64%) MySQL
3 11 (0.86%) Relational Database
4 9 (0.70%) SQL Server Reporting Services
5 8 (0.63%) Oracle Database
5 8 (0.63%) SQL Server Integration Services
6 7 (0.55%) RDBMS
6 7 (0.55%) SAP HANA
7 6 (0.47%) Hadoop
8 5 (0.39%) MS Access
8 5 (0.39%) Power BI
9 4 (0.31%) Azure SQL Database
9 4 (0.31%) NoSQL
9 4 (0.31%) Oracle Reports
9 4 (0.31%) PostgreSQL
10 3 (0.23%) Amazon RDS
10 3 (0.23%) BusinessObjects
10 3 (0.23%) Snowflake Schema
10 3 (0.23%) SQL Server 2012
Development Applications
1 20 (1.56%) JIRA
2 19 (1.49%) Git (software)
3 14 (1.10%) Jenkins
4 11 (0.86%) Subversion
5 10 (0.78%) Team Foundation Server
6 9 (0.70%) Visual Studio
7 8 (0.63%) Visual Studio Team System
8 6 (0.47%) Maven
9 3 (0.23%) GitLab
9 3 (0.23%) HP UFT
10 2 (0.16%) Bitbucket
10 2 (0.16%) JDeveloper
10 2 (0.16%) LoadRunner
10 2 (0.16%) MSI
10 2 (0.16%) Selenium
10 2 (0.16%) VSS/SourceSafe
11 1 (0.078%) Cucumber
11 1 (0.078%) JMeter
11 1 (0.078%) Oracle APEX
11 1 (0.078%) SQL Server Management Studio (SSMS)
General
1 267 (20.89%) Finance
2 72 (5.63%) Banking
3 55 (4.30%) Telecoms
4 54 (4.23%) Retail
5 49 (3.83%) Legal
6 34 (2.66%) Manufacturing
7 25 (1.96%) Back Office
8 17 (1.33%) Law
9 13 (1.02%) Billing
9 13 (1.02%) Local Government
10 12 (0.94%) Publishing
11 11 (0.86%) Electronics
11 11 (0.86%) Investment Banking
12 10 (0.78%) Games
12 10 (0.78%) Private Banking
13 9 (0.70%) Advertising
13 9 (0.70%) Retail Banking
14 8 (0.63%) Marketing
15 7 (0.55%) Front Office
15 7 (0.55%) Pharmaceutical
Job Titles
1 245 (19.17%) Analyst
2 138 (10.80%) Service Manager
3 118 (9.23%) IT Manager
4 92 (7.20%) Applications Support
5 83 (6.49%) Service Analyst
6 78 (6.10%) Support Analyst
7 73 (5.71%) Support Engineer
8 62 (4.85%) Infrastructure Engineer
9 60 (4.69%) Service Desk Analyst
10 55 (4.30%) Delivery Manager
10 55 (4.30%) Services Delivery Manager
11 51 (3.99%) Architect
12 48 (3.76%) Team Leader
13 47 (3.68%) Applications Support Analyst
14 43 (3.36%) Incident Manager
14 43 (3.36%) IT Support
15 42 (3.29%) Project Manager
16 40 (3.13%) Business Analyst
17 38 (2.97%) Network Engineer
18 37 (2.90%) IT Services Manager
Libraries, Frameworks & Software Standards
1 70 (5.48%) .NET
2 27 (2.11%) Web Services
2 27 (2.11%) XML
3 23 (1.80%) HTML
4 20 (1.56%) Middleware
5 16 (1.25%) SOAP
6 14 (1.10%) CSS
7 11 (0.86%) REST
8 10 (0.78%) WCF
9 9 (0.70%) .NET Framework
9 9 (0.70%) LDAP
10 8 (0.63%) XML Messaging
11 7 (0.55%) HTML5
11 7 (0.55%) J2EE
11 7 (0.55%) RESTful
11 7 (0.55%) SAML
12 6 (0.47%) Apache CXF
12 6 (0.47%) jQuery
12 6 (0.47%) WebSphere MQ
13 5 (0.39%) Elastic Stack
Miscellaneous
1 213 (16.67%) Data Centre
2 166 (12.99%) Self-Motivation
3 130 (10.17%) Analytical Skills
4 86 (6.73%) Computer Science
5 76 (5.95%) Management Information System
6 27 (2.11%) Internet of Things
7 20 (1.56%) SWIFT
8 18 (1.41%) Enterprise Software
9 17 (1.33%) Linux Command Line
9 17 (1.33%) NHS
9 17 (1.33%) Video Conferencing
9 17 (1.33%) VxBlock/Vblock
10 15 (1.17%) Clustering
10 15 (1.17%) Greenfield Project
10 15 (1.17%) Public Cloud
11 14 (1.10%) CMDB
11 14 (1.10%) User Experience
12 13 (1.02%) CCTV
12 13 (1.02%) Driving Licence
12 13 (1.02%) Replication
Operating Systems
1 370 (28.95%) Windows
2 140 (10.95%) Windows Server
3 110 (8.61%) Linux
4 95 (7.43%) Windows 7
5 87 (6.81%) Windows Server 2012
6 81 (6.34%) Windows 10
7 57 (4.46%) Windows Server 2008
8 41 (3.21%) Windows Server 2003
9 37 (2.90%) Unix
10 36 (2.82%) Windows 8
11 18 (1.41%) Windows XP
12 12 (0.94%) Red Hat Enterprise Linux
13 11 (0.86%) Apple iOS
14 9 (0.70%) Ubuntu
15 8 (0.63%) Android
15 8 (0.63%) Windows 2000
15 8 (0.63%) Windows Vista
16 5 (0.39%) CentOS
16 5 (0.39%) HPUX
16 5 (0.39%) Mac OS X
Processes & Methodologies
1 1,278 (100.00%) ITIL
2 304 (23.79%) Service Delivery
3 296 (23.16%) Service Management
4 215 (16.82%) Change Management
5 203 (15.88%) Stakeholder Management
6 191 (14.95%) Agile Software Development
7 173 (13.54%) Problem-Solving
8 168 (13.15%) Incident Management
9 151 (11.82%) Project Management
10 143 (11.19%) Problem Management
11 138 (10.80%) PRINCE2
12 130 (10.17%) Continuous Improvement
13 104 (8.14%) ITSM
14 93 (7.28%) Root Cause Analysis
15 82 (6.42%) DevOps
16 71 (5.56%) Infrastructure Engineering
17 70 (5.48%) Service Design
18 67 (5.24%) Data Protection
19 66 (5.16%) ERP
20 55 (4.30%) Patch Management
Programming Languages
1 111 (8.69%) SQL
2 71 (5.56%) PowerShell
3 56 (4.38%) Java
4 41 (3.21%) JavaScript
5 35 (2.74%) C#
6 25 (1.96%) C
6 25 (1.96%) Python
7 21 (1.64%) PHP
8 17 (1.33%) Perl
9 16 (1.25%) PL/SQL
10 13 (1.02%) Shell Script
11 12 (0.94%) Bash Shell
12 11 (0.86%) C++
13 10 (0.78%) VB
13 10 (0.78%) VBA
14 6 (0.47%) T-SQL
15 5 (0.39%) ABAP
15 5 (0.39%) Ruby
15 5 (0.39%) Scala
16 4 (0.31%) VB.NET
Qualifications
1 156 (12.21%) Degree
2 90 (7.04%) Microsoft Certification
3 80 (6.26%) Security Cleared
4 61 (4.77%) Computer Science Degree
5 57 (4.46%) Cisco Certification
6 56 (4.38%) SC Cleared
7 43 (3.36%) PRINCE2 Certification
8 42 (3.29%) MCSE
9 41 (3.21%) CCNA
10 36 (2.82%) MCP
11 32 (2.50%) PMI Certification
12 28 (2.19%) CCNP
12 28 (2.19%) VMware Certified Professional (VCP)
13 26 (2.03%) MCSA
14 20 (1.56%) DV Cleared
14 20 (1.56%) PMP
15 17 (1.33%) MCITP
16 14 (1.10%) MCDST
17 12 (0.94%) APMP
17 12 (0.94%) CISSP
Quality Assurance & Compliance
1 202 (15.81%) SLA
2 67 (5.24%) GDPR
3 26 (2.03%) QA
4 23 (1.80%) ISO/IEC 27001
5 16 (1.25%) COBIT
6 11 (0.86%) Cyber Essentials
6 11 (0.86%) PCI DSS
7 10 (0.78%) ISO/IEC 20000
8 9 (0.70%) Cyber Essentials PLUS
9 7 (0.55%) GAMP
9 7 (0.55%) PMO
9 7 (0.55%) Sarbanes-Oxley
10 5 (0.39%) ISO 9001
11 3 (0.23%) Data Quality
11 3 (0.23%) SEPA
12 2 (0.16%) Disclosure Scotland
12 2 (0.16%) GPG13
12 2 (0.16%) IFRS
12 2 (0.16%) IFRS 9
12 2 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 275 (21.52%) Active Directory
2 137 (10.72%) VMware Infrastructure
3 58 (4.54%) Hyper-V
4 47 (3.68%) vSphere
5 35 (2.74%) XenApp
6 31 (2.43%) VMware ESXi
7 30 (2.35%) Docker
8 25 (1.96%) XenDesktop
9 21 (1.64%) Microsoft App-V
10 18 (1.41%) vCloud
11 14 (1.10%) VMware NSX
12 13 (1.02%) Firmware
12 13 (1.02%) Terminal Server
13 10 (0.78%) BitLocker
14 8 (0.63%) Virtual Servers
15 7 (0.55%) Virtual Machines
16 5 (0.39%) Virtual Desktop
17 3 (0.23%) Shibboleth
18 2 (0.16%) EMC RecoverPoint
18 2 (0.16%) Terminal Services
Systems Management
1 124 (9.70%) SCCM
2 45 (3.52%) Puppet
3 43 (3.36%) Opscode Chef
4 31 (2.43%) Norton AntiVirus
5 30 (2.35%) SCOM
6 28 (2.19%) Terraform
7 10 (0.78%) Nagios
7 10 (0.78%) NetBackup
8 9 (0.70%) ZABBIX
9 8 (0.63%) Cisco CUCM
9 8 (0.63%) PowerCLI
10 7 (0.55%) Failover Clustering
10 7 (0.55%) Single Sign-On
11 6 (0.47%) Microsoft Intune
12 5 (0.39%) McAfee ePO
12 5 (0.39%) Microsoft Clustering
12 5 (0.39%) Red Hat Satellite
12 5 (0.39%) SCVMM
12 5 (0.39%) vCenter Server
12 5 (0.39%) WSUS
Vendors
1 385 (30.13%) Microsoft
2 194 (15.18%) VMware
3 184 (14.40%) Cisco
4 124 (9.70%) Citrix
5 113 (8.84%) HP
6 103 (8.06%) ServiceNow
7 69 (5.40%) IBM
8 58 (4.54%) Oracle
9 54 (4.23%) CheckPoint
10 52 (4.07%) Fortinet
11 43 (3.36%) McAfee
12 41 (3.21%) Dell
13 38 (2.97%) Symantec
14 35 (2.74%) Remedy
15 31 (2.43%) Forcepoint
16 30 (2.35%) SAP
17 27 (2.11%) Apple
18 21 (1.64%) Google
19 20 (1.56%) Veeam
20 19 (1.49%) SolarWinds