Period
to 19 September 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 389 367 317
Rank change year-on-year -22 -50 -23
Permanent jobs citing ITIL Certification 1,277 1,440 1,885
As % of all permanent IT jobs advertised in England 0.82% 0.86% 1.03%
As % of the Qualifications category 3.44% 3.54% 3.89%
Number of salaries quoted 922 1,163 1,542
England median annual salary £46,500 £47,100 £45,000
Median salary % change year-on-year -1.27% +4.67% -
10th Percentile £25,775 £25,000 £24,025
90th Percentile £68,750 £68,750 £72,500
UK median annual salary £45,947 £45,000 £45,000
% change year-on-year +2.10% - -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 37,081 40,706 48,516
As % of all permanent IT jobs advertised in England 23.74% 24.44% 26.51%
Number of salaries quoted 27,671 31,430 39,496
England median annual salary £50,000 £47,408 £46,658
Median salary % change year-on-year +5.47% +1.61% +3.68%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £81,250 £77,500 £76,250
UK median annual salary £50,000 £46,000 £45,000
% change year-on-year +8.70% +2.22% -

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 19 September 2018.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 19 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -28 409 £55,000 - 29
Midlands +58 246 £45,947 +8.11% 23
South East +15 243 £45,000 - 19
West Midlands +75 208 £50,000 +17.65% 17
North of England -2 206 £40,000 +6.67% 26
North West +1 104 £40,000 +6.67% 13
East of England -33 99 £50,000 - 12
Yorkshire -33 74 £35,000 -11.39% 8
South West +5 71 £42,500 +17.24% 8
East Midlands -12 36 £32,500 -26.14% 6
North East -3 28 £40,000 +14.29% 5
ITIL Certification
UK

For the 6 months to 19 September 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 1,277 (100.00%) ITIL
2 393 (30.78%) Windows
3 364 (28.50%) Microsoft
4 326 (25.53%) Service Delivery
5 292 (22.87%) Service Management
6 283 (22.16%) Finance
7 262 (20.52%) Active Directory
8 223 (17.46%) SLA
9 222 (17.38%) Data Centre
10 201 (15.74%) Stakeholder Management
11 192 (15.04%) Cisco
12 189 (14.80%) Problem-Solving
13 187 (14.64%) VMware
14 184 (14.41%) Degree
15 164 (12.84%) Continuous Improvement
15 164 (12.84%) Change Management
16 163 (12.76%) Problem Management
17 155 (12.14%) Project Management
18 154 (12.06%) Agile Software Development
19 153 (11.98%) Self-Motivation
20 150 (11.75%) Microsoft Office
21 148 (11.59%) Incident Management
21 148 (11.59%) Analytical Skills
22 147 (11.51%) Firewall
23 143 (11.20%) PRINCE2
24 140 (10.96%) SQL Server
24 140 (10.96%) Citrix
24 140 (10.96%) Office 365
25 136 (10.65%) Windows Server
26 129 (10.10%) ITSM

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 89 (6.97%) MS Exchange
2 64 (5.01%) SharePoint
3 44 (3.45%) Exchange Server 2010
4 43 (3.37%) IIS
5 26 (2.04%) Skype for Business
6 19 (1.49%) Exchange Server 2013
7 15 (1.17%) BizTalk Server
8 10 (0.78%) Oracle SOA Suite
9 9 (0.70%) Confluence
9 9 (0.70%) WebLogic
10 7 (0.55%) SAS
10 7 (0.55%) Tomcat
10 7 (0.55%) WebSphere
11 6 (0.47%) CMS
12 5 (0.39%) Cloud Foundry
12 5 (0.39%) Exchange Server 2003
12 5 (0.39%) SharePoint Server
13 4 (0.31%) Apache Solr
13 4 (0.31%) Appian
13 4 (0.31%) Liferay
Applications
1 150 (11.75%) Microsoft Office
2 60 (4.70%) Microsoft Excel
3 45 (3.52%) Microsoft PowerPoint
4 29 (2.27%) MS Visio
5 20 (1.57%) Microsoft Project
6 5 (0.39%) Camtasia
Business Applications
1 26 (2.04%) Dynamics AX
2 17 (1.33%) assyst
3 16 (1.25%) Remedy ITSM
4 11 (0.86%) Dynamics CRM
5 9 (0.70%) Markit EDM
6 7 (0.55%) Sentinel
7 4 (0.31%) Salesforce.com CRM
7 4 (0.31%) SAP ECC
7 4 (0.31%) SAP ERP
8 2 (0.16%) iTrent
8 2 (0.16%) NetSuite
8 2 (0.16%) Northgate Housing
8 2 (0.16%) Temenos T24
9 1 (0.078%) Academy Housing
9 1 (0.078%) CSG Singleview
9 1 (0.078%) Dynamics NAV
9 1 (0.078%) ION MarketView
9 1 (0.078%) Oracle Applications
9 1 (0.078%) Oracle ERP
9 1 (0.078%) Unit4 Business World
Cloud Services
1 140 (10.96%) Office 365
2 114 (8.93%) Microsoft Azure
3 85 (6.66%) Amazon AWS
4 34 (2.66%) SaaS
5 32 (2.51%) PaaS
6 27 (2.11%) Dynamics 365
7 20 (1.57%) IaaS
8 18 (1.41%) AWS CloudFormation
9 17 (1.33%) Azure Active Directory
10 11 (0.86%) Cloud Computing
11 10 (0.78%) BPaaS
12 7 (0.55%) Mimecast
13 3 (0.23%) Amazon CloudWatch
13 3 (0.23%) Amazon EC2
13 3 (0.23%) Amazon ELB
13 3 (0.23%) Amazon S3
13 3 (0.23%) AWS Elastic Beanstalk
13 3 (0.23%) Force.com
13 3 (0.23%) OneDrive
13 3 (0.23%) Virtual Private Cloud
Communications & Networking
1 147 (11.51%) Firewall
2 92 (7.20%) LAN
3 85 (6.66%) WAN
4 71 (5.56%) VPN
5 68 (5.32%) DNS
6 66 (5.17%) SAN
7 50 (3.92%) Internet
8 37 (2.90%) TCP/IP
9 35 (2.74%) VoIP
10 30 (2.35%) DHCP
11 27 (2.11%) Cisco ASA
11 27 (2.11%) Skype
12 23 (1.80%) OSPF
13 22 (1.72%) SSL
14 21 (1.64%) Network Security
15 20 (1.57%) NetScaler
16 19 (1.49%) Wi-Fi
17 17 (1.33%) IP Telephony
17 17 (1.33%) Unified Communications
18 16 (1.25%) Wireless
Database & Business Intelligence
1 140 (10.96%) SQL Server
2 28 (2.19%) Data Warehouse
3 26 (2.04%) Oracle Database
4 15 (1.17%) MySQL
5 12 (0.94%) NoSQL
6 11 (0.86%) BusinessObjects
7 10 (0.78%) Relational Database
7 10 (0.78%) SQL Server Reporting Services
8 9 (0.70%) Oracle Reports
8 9 (0.70%) PostgreSQL
9 6 (0.47%) SAP HANA
10 5 (0.39%) Hadoop
11 4 (0.31%) Data Mart
11 4 (0.31%) DB2
11 4 (0.31%) MS Access
11 4 (0.31%) Power BI
11 4 (0.31%) RDBMS
11 4 (0.31%) Snowflake Schema
11 4 (0.31%) SQL Server 2012
11 4 (0.31%) SQL Server Integration Services
Development Applications
1 18 (1.41%) JIRA
2 12 (0.94%) Git (software)
2 12 (0.94%) Jenkins
3 10 (0.78%) Team Foundation Server
4 7 (0.55%) Subversion
5 3 (0.23%) GitLab
5 3 (0.23%) HP UFT
5 3 (0.23%) MSI
6 2 (0.16%) Bitbucket
6 2 (0.16%) JDeveloper
6 2 (0.16%) LoadRunner
6 2 (0.16%) Selenium
6 2 (0.16%) Visual Studio
6 2 (0.16%) Visual Studio Team System
6 2 (0.16%) VSS/SourceSafe
7 1 (0.078%) Cucumber
7 1 (0.078%) Hudson
7 1 (0.078%) JMeter
7 1 (0.078%) Oracle APEX
7 1 (0.078%) SQL Server Management Studio (SSMS)
General
1 283 (22.16%) Finance
2 74 (5.79%) Banking
3 59 (4.62%) Retail
4 56 (4.39%) Legal
5 52 (4.07%) Telecoms
6 27 (2.11%) Law
7 24 (1.88%) Manufacturing
8 23 (1.80%) Advertising
9 16 (1.25%) Back Office
9 16 (1.25%) Local Government
9 16 (1.25%) Marketing
9 16 (1.25%) Publishing
10 12 (0.94%) Investment Banking
11 10 (0.78%) Financial Institution
11 10 (0.78%) Games
12 9 (0.70%) Billing
12 9 (0.70%) Electronics
12 9 (0.70%) Private Banking
12 9 (0.70%) Retail Banking
13 7 (0.55%) Front Office
Job Titles
1 256 (20.05%) Analyst
2 148 (11.59%) Service Manager
3 106 (8.30%) IT Manager
4 92 (7.20%) Service Analyst
5 90 (7.05%) Support Analyst
6 86 (6.73%) Applications Support
7 79 (6.19%) Architect
8 63 (4.93%) Team Leader
9 57 (4.46%) Applications Support Analyst
10 56 (4.39%) Project Manager
11 55 (4.31%) Service Desk Analyst
12 54 (4.23%) Support Engineer
13 53 (4.15%) Delivery Manager
14 52 (4.07%) Services Delivery Manager
15 45 (3.52%) IT Support
16 44 (3.45%) Business Analyst
17 43 (3.37%) Infrastructure Engineer
18 38 (2.98%) Service Desk Manager
19 37 (2.90%) Network Engineer
20 36 (2.82%) IT Analyst
Libraries, Frameworks & Software Standards
1 41 (3.21%) .NET
2 34 (2.66%) XML
3 28 (2.19%) Web Services
4 19 (1.49%) HTML
5 18 (1.41%) Middleware
6 12 (0.94%) J2EE
6 12 (0.94%) JSON
7 11 (0.86%) .NET Framework
7 11 (0.86%) CSS
8 9 (0.70%) LDAP
8 9 (0.70%) REST
8 9 (0.70%) SAML
9 8 (0.63%) SOAP
9 8 (0.63%) XML Messaging
10 6 (0.47%) FIX Protocol
10 6 (0.47%) jQuery
10 6 (0.47%) WCF
11 5 (0.39%) HTML5
11 5 (0.39%) RabbitMQ
11 5 (0.39%) WF
Miscellaneous
1 222 (17.38%) Data Centre
2 153 (11.98%) Self-Motivation
3 148 (11.59%) Analytical Skills
4 89 (6.97%) Computer Science
5 82 (6.42%) Management Information System
6 32 (2.51%) User Experience
7 29 (2.27%) Public Cloud
8 25 (1.96%) CMDB
9 24 (1.88%) Enterprise Software
10 20 (1.57%) CCTV
10 20 (1.57%) NHS
11 18 (1.41%) EPoS
11 18 (1.41%) Greenfield Project
11 18 (1.41%) Replication
12 17 (1.33%) Linux Command Line
12 17 (1.33%) PMI
12 17 (1.33%) Video Conferencing
13 16 (1.25%) Blackberry
13 16 (1.25%) Driving Licence
14 13 (1.02%) VxBlock/Vblock
Operating Systems
1 393 (30.78%) Windows
2 136 (10.65%) Windows Server
3 124 (9.71%) Linux
4 97 (7.60%) Windows 7
5 81 (6.34%) Windows 10
6 74 (5.79%) Windows Server 2012
7 59 (4.62%) Unix
8 49 (3.84%) Windows Server 2008
9 27 (2.11%) Windows 8
10 21 (1.64%) Windows Server 2003
11 16 (1.25%) Apple iOS
11 16 (1.25%) HPUX
12 14 (1.10%) Windows XP
13 12 (0.94%) Windows 2000
14 10 (0.78%) Red Hat Enterprise Linux
15 8 (0.63%) Ubuntu
16 6 (0.47%) Mac OS X
17 5 (0.39%) CentOS
18 4 (0.31%) AIX
18 4 (0.31%) Windows Vista
Processes & Methodologies
1 1,277 (100.00%) ITIL
2 326 (25.53%) Service Delivery
3 292 (22.87%) Service Management
4 201 (15.74%) Stakeholder Management
5 189 (14.80%) Problem-Solving
6 164 (12.84%) Change Management
6 164 (12.84%) Continuous Improvement
7 163 (12.76%) Problem Management
8 155 (12.14%) Project Management
9 154 (12.06%) Agile Software Development
10 148 (11.59%) Incident Management
11 143 (11.20%) PRINCE2
12 129 (10.10%) ITSM
13 96 (7.52%) Root Cause Analysis
14 91 (7.13%) Presales
15 78 (6.11%) Service Design
16 63 (4.93%) Data Protection
17 61 (4.78%) Configuration Management
18 58 (4.54%) DevOps
18 58 (4.54%) ITIL V3
Programming Languages
1 119 (9.32%) SQL
2 78 (6.11%) PowerShell
3 52 (4.07%) Java
4 31 (2.43%) JavaScript
5 20 (1.57%) Python
5 20 (1.57%) Shell Script
6 19 (1.49%) C
7 17 (1.33%) C#
7 17 (1.33%) PHP
8 14 (1.10%) Perl
9 13 (1.02%) Bash Shell
9 13 (1.02%) VB
10 10 (0.78%) PL/SQL
11 9 (0.70%) C++
12 6 (0.47%) T-SQL
12 6 (0.47%) VBA
13 5 (0.39%) Scala
14 4 (0.31%) ABAP
14 4 (0.31%) Ruby
14 4 (0.31%) VB.NET
Qualifications
1 184 (14.41%) Degree
2 106 (8.30%) Microsoft Certification
3 88 (6.89%) Security Cleared
4 69 (5.40%) Computer Science Degree
5 67 (5.25%) Cisco Certification
6 63 (4.93%) SC Cleared
7 48 (3.76%) CCNA
7 48 (3.76%) MCSE
8 40 (3.13%) PRINCE2 Certification
9 39 (3.05%) CCNP
10 36 (2.82%) PMI Certification
11 35 (2.74%) MCP
12 31 (2.43%) MCSA
13 26 (2.04%) VMware Certified Professional (VCP)
14 22 (1.72%) MCITP
15 21 (1.64%) PMP
16 18 (1.41%) DV Cleared
17 14 (1.10%) CISSP
18 13 (1.02%) A+ Certification
18 13 (1.02%) IIBA
Quality Assurance & Compliance
1 223 (17.46%) SLA
2 54 (4.23%) GDPR
3 28 (2.19%) ISO/IEC 27001
4 26 (2.04%) QA
5 21 (1.64%) PCI DSS
6 20 (1.57%) Cyber Essentials
7 18 (1.41%) Data Quality
8 16 (1.25%) COBIT
9 13 (1.02%) ISO/IEC 20000
10 12 (0.94%) Cyber Essentials PLUS
11 11 (0.86%) PMO
12 9 (0.70%) ISO/IEC 19770
13 7 (0.55%) GAMP
13 7 (0.55%) GPG13
13 7 (0.55%) ISO 9001
14 4 (0.31%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 4 (0.31%) Sarbanes-Oxley
15 2 (0.16%) Disclosure Scotland
15 2 (0.16%) IFRS
15 2 (0.16%) IFRS 9
System Software
1 262 (20.52%) Active Directory
2 118 (9.24%) VMware Infrastructure
3 51 (3.99%) VMware ESXi
4 47 (3.68%) vSphere
5 46 (3.60%) Hyper-V
6 41 (3.21%) XenApp
7 39 (3.05%) Microsoft App-V
8 32 (2.51%) XenDesktop
9 14 (1.10%) vCloud
10 11 (0.86%) Firmware
10 11 (0.86%) VMware NSX
11 9 (0.70%) BitLocker
11 9 (0.70%) Docker
12 8 (0.63%) Virtual Servers
13 6 (0.47%) Terminal Services
14 4 (0.31%) Terminal Server
15 3 (0.23%) Shibboleth
15 3 (0.23%) Virtual Machines
16 1 (0.078%) oVirt
16 1 (0.078%) RHEV
Systems Management
1 108 (8.46%) SCCM
2 30 (2.35%) Puppet
3 27 (2.11%) Opscode Chef
4 23 (1.80%) SCOM
5 16 (1.25%) vCenter Server
5 16 (1.25%) vMotion
6 14 (1.10%) SCVMM
7 11 (0.86%) NetBackup
8 10 (0.78%) HP Data Protector
8 10 (0.78%) Terraform
9 9 (0.70%) Cisco CUCM
10 8 (0.63%) Norton AntiVirus
10 8 (0.63%) WSUS
11 7 (0.55%) Kubernetes
11 7 (0.55%) PowerCLI
12 6 (0.47%) AirWatch
12 6 (0.47%) FortiGate
12 6 (0.47%) Nagios
13 5 (0.39%) Microsoft Intune
13 5 (0.39%) ZABBIX
Vendors
1 364 (28.50%) Microsoft
2 192 (15.04%) Cisco
3 187 (14.64%) VMware
4 140 (10.96%) Citrix
5 121 (9.48%) HP
6 114 (8.93%) ServiceNow
7 79 (6.19%) Oracle
8 75 (5.87%) CheckPoint
9 66 (5.17%) Fortinet
10 52 (4.07%) IBM
11 37 (2.90%) Remedy
12 34 (2.66%) SAP
13 25 (1.96%) 3PAR
14 24 (1.88%) Veeam
15 22 (1.72%) Apple
16 20 (1.57%) Brocade
17 19 (1.49%) SolarWinds
18 18 (1.41%) McAfee
19 17 (1.33%) Ivanti
20 16 (1.25%) Dell