Period
to 17 September 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 17 September 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > England
6 months to
17 Sep 2021
Same period 2020 Same period 2019
Rank 526 397 431
Rank change year-on-year -129 +34 -32
Permanent jobs citing ITIL Certification 522 329 941
As % of all permanent jobs advertised in England 0.49% 0.70% 0.72%
As % of the Qualifications category 2.35% 3.15% 3.02%
Number of salaries quoted 436 264 773
10th Percentile £32,500 £30,375 £28,750
25th Percentile £41,250 £40,000 £35,000
Median annual salary (50th Percentile) £50,000 £49,000 £47,500
Median % change year-on-year +2.04% +3.16% -
75th Percentile £62,500 £65,000 £62,425
90th Percentile £75,000 £75,000 £68,750
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +3.38%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 22,172 10,445 31,187
As % of all permanent IT jobs advertised in England 20.71% 22.25% 23.78%
Number of salaries quoted 13,133 7,987 23,099
10th Percentile £31,250 £31,250 £26,750
25th Percentile £41,250 £41,000 £35,000
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -
75th Percentile £72,500 £71,250 £66,750
90th Percentile £88,750 £88,750 £82,500
UK median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

Salary distribution for jobs citing ITIL Certification in England over the 6 months to 17 September 2021.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 17 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -168 179 £60,000 +6.67% 16
South East -111 94 £52,000 +8.90% 11
North of England -89 76 £42,500 +2.41% 24
Midlands -110 75 £42,500 - 18
South West -69 54 £50,000 +29.87% 5
West Midlands -89 53 £42,500 -1.06% 7
North West -76 34 £47,500 +11.76% 18
East of England -77 34 £45,000 -0.34% 7
Yorkshire -104 31 £37,190 -7.03% 5
East Midlands -63 20 £47,000 +17.50% 11
North East -20 11 £45,000 +100.00% 1
ITIL Certification
UK

For the 6 months to 17 September 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 522 (100.00%) ITIL
2 173 (33.14%) Microsoft
3 168 (32.18%) Service Management
4 148 (28.35%) Service Delivery
5 147 (28.16%) Social Skills
6 127 (24.33%) Windows
7 116 (22.22%) Azure
8 110 (21.07%) Microsoft 365
9 107 (20.50%) ITSM
10 94 (18.01%) Finance
10 94 (18.01%) Agile Software Development
11 93 (17.82%) Active Directory
12 88 (16.86%) SLA
13 85 (16.28%) Degree
14 82 (15.71%) Problem-Solving
15 80 (15.33%) Change Management
16 79 (15.13%) Incident Management
17 73 (13.98%) Stakeholder Management
18 72 (13.79%) ServiceNow
19 71 (13.60%) Problem Management
20 68 (13.03%) Windows Server
21 63 (12.07%) VMware
22 61 (11.69%) Continuous Improvement
23 58 (11.11%) Analytical Skills
24 53 (10.15%) Project Management
25 48 (9.20%) SQL
26 43 (8.24%) DNS
27 40 (7.66%) Microsoft Office
28 39 (7.47%) Linux
28 39 (7.47%) SCCM

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (3.64%) SharePoint
2 18 (3.45%) MS Exchange
3 14 (2.68%) Skype for Business
4 7 (1.34%) IIS
5 6 (1.15%) Exchange Server 2010
6 5 (0.96%) Exchange Server 2013
6 5 (0.96%) SharePoint 2013
7 4 (0.77%) BizTalk Server
7 4 (0.77%) Confluence
8 3 (0.57%) Blackberry Enterprise Server
8 3 (0.57%) CMS
8 3 (0.57%) Tomcat
9 2 (0.38%) Headless CMS
9 2 (0.38%) Oracle SOA Suite
10 1 (0.19%) Elasticsearch
10 1 (0.19%) Exchange Server 2007
10 1 (0.19%) IBM Notes
10 1 (0.19%) Jadu
10 1 (0.19%) WordPress
Applications
1 40 (7.66%) Microsoft Office
2 21 (4.02%) Microsoft Excel
3 11 (2.11%) MS Visio
4 8 (1.53%) Microsoft PowerPoint
5 7 (1.34%) Microsoft Project
Business Applications
1 7 (1.34%) Elite 3E
2 3 (0.57%) Exchequer
2 3 (0.57%) Remedy ITSM
3 2 (0.38%) Murex MxG2000
4 1 (0.19%) Dynamics CRM
4 1 (0.19%) Dynamics GP
4 1 (0.19%) Maximo
4 1 (0.19%) Remedy AR System
4 1 (0.19%) SAP Oil and Gas
Cloud Services
1 116 (22.22%) Azure
2 110 (21.07%) Microsoft 365
3 32 (6.13%) AWS
4 23 (4.41%) SaaS
5 17 (3.26%) Power Platform
6 10 (1.92%) IaaS
7 9 (1.72%) Azure Active Directory
8 6 (1.15%) Azure Data Factory
8 6 (1.15%) OneDrive
8 6 (1.15%) Yammer
9 5 (0.96%) Dynamics 365
10 4 (0.77%) Azure Cosmos DB
10 4 (0.77%) Azure Storage
10 4 (0.77%) Datadog
10 4 (0.77%) GCP
10 4 (0.77%) Mimecast
10 4 (0.77%) PaaS
10 4 (0.77%) PowerApps
11 3 (0.57%) Azure App Service
11 3 (0.57%) Cloud Computing
Communications & Networking
1 43 (8.24%) DNS
2 37 (7.09%) DHCP
2 37 (7.09%) Firewall
3 29 (5.56%) WAN
4 27 (5.17%) LAN
5 22 (4.21%) TCP/IP
6 20 (3.83%) VPN
7 17 (3.26%) SAN
8 14 (2.68%) Skype
9 13 (2.49%) Wi-Fi
10 11 (2.11%) Intranet
11 10 (1.92%) Network Security
12 9 (1.72%) VoIP
13 8 (1.53%) Wireless
14 6 (1.15%) MPLS
14 6 (1.15%) VLAN
15 5 (0.96%) Cisco IOS
15 5 (0.96%) FTP
15 5 (0.96%) iSCSI
15 5 (0.96%) Remote Desktop
Database & Business Intelligence
1 30 (5.75%) SQL Server
2 16 (3.07%) Power BI
3 10 (1.92%) SQL Server 2012
4 8 (1.53%) SQL Server 2008
5 7 (1.34%) Azure SQL Database
5 7 (1.34%) Relational Database
6 6 (1.15%) Data Warehouse
7 5 (0.96%) RDBMS
7 5 (0.96%) SQL Server 2005
7 5 (0.96%) SQL Server 2014
7 5 (0.96%) SQL Server 2016
7 5 (0.96%) SQL Server Integration Services
7 5 (0.96%) SQL Server Reporting Services
8 4 (0.77%) MySQL
8 4 (0.77%) SQL Server Analysis Services
9 3 (0.57%) Data Vault
9 3 (0.57%) GIS
9 3 (0.57%) SQL Server 2019
10 2 (0.38%) Metadata
10 2 (0.38%) Oracle Database
Development Applications
1 15 (2.87%) JIRA
2 4 (0.77%) Git (software)
3 1 (0.19%) Bitbucket
3 1 (0.19%) IntelliJ
3 1 (0.19%) Jenkins
3 1 (0.19%) MSI
3 1 (0.19%) Sonatype Nexus
General
1 147 (28.16%) Social Skills
2 94 (18.01%) Finance
3 58 (11.11%) Analytical Skills
4 33 (6.32%) Law
5 25 (4.79%) Public Sector
6 24 (4.60%) Presentation Skills
7 23 (4.41%) Legal
8 22 (4.21%) Retail
9 20 (3.83%) Telecoms
10 16 (3.07%) Banking
11 15 (2.87%) Inclusion and Diversity
12 8 (1.53%) Organisational Skills
13 7 (1.34%) Back Office
13 7 (1.34%) Games
13 7 (1.34%) Influencing Skills
14 6 (1.15%) Financial Institution
14 6 (1.15%) Marketing
15 5 (0.96%) Front Office
15 5 (0.96%) Manufacturing
16 4 (0.77%) Pharmaceutical
Job Titles
1 103 (19.73%) Service Manager
2 96 (18.39%) Analyst
3 56 (10.73%) Delivery Manager
4 55 (10.54%) IT Manager
5 54 (10.34%) Service Delivery Manager
6 35 (6.70%) Business Analyst
7 30 (5.75%) Applications Support
8 26 (4.98%) Incident Manager
9 25 (4.79%) Architect
9 25 (4.79%) IT Services Manager
10 23 (4.41%) Support Analyst
11 22 (4.21%) Support Engineer
12 21 (4.02%) Administrator
13 18 (3.45%) ITIL Manager
14 17 (3.26%) Infrastructure Engineer
14 17 (3.26%) IT Support
14 17 (3.26%) Service Analyst
14 17 (3.26%) Support Manager
15 14 (2.68%) 2nd Line Support
16 13 (2.49%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 12 (2.30%) Web Services
2 10 (1.92%) JSON
3 8 (1.53%) HTML
3 8 (1.53%) XML
4 7 (1.34%) CSS
5 6 (1.15%) AngularJS
5 6 (1.15%) REST
5 6 (1.15%) SOAP
5 6 (1.15%) Twitter Bootstrap
6 5 (0.96%) .NET
7 4 (0.77%) FIX Protocol
7 4 (0.77%) LAMP
7 4 (0.77%) SAML
8 3 (0.57%) Middleware
9 2 (0.38%) LDAP
9 2 (0.38%) Microsoft Graph
9 2 (0.38%) WAMP
10 1 (0.19%) ASP.NET MVC
10 1 (0.19%) Entity Framework
10 1 (0.19%) Razor View Engine
Miscellaneous
1 38 (7.28%) Self-Motivation
2 33 (6.32%) Management Information System
3 26 (4.98%) Data Centre
4 23 (4.41%) Enterprise Software
5 16 (3.07%) User Experience
6 14 (2.68%) NHS
7 13 (2.49%) Replication
8 9 (1.72%) Video Conferencing
9 8 (1.53%) Housing Association
10 5 (0.96%) Clustering
10 5 (0.96%) Driving Licence
10 5 (0.96%) Enterprise Storage
10 5 (0.96%) Reinsurance
11 4 (0.77%) CMDB
11 4 (0.77%) Equities
11 4 (0.77%) Fixed Income
11 4 (0.77%) Mobile App
11 4 (0.77%) PMI
11 4 (0.77%) Private Cloud
11 4 (0.77%) SWIFT
Operating Systems
1 127 (24.33%) Windows
2 68 (13.03%) Windows Server
3 39 (7.47%) Linux
4 37 (7.09%) Windows 10
5 19 (3.64%) Windows Server 2012
6 14 (2.68%) Windows Server 2016
7 9 (1.72%) Mac OS X
7 9 (1.72%) Windows Server 2019
8 7 (1.34%) Mac OS
8 7 (1.34%) Windows Server 2008
9 6 (1.15%) Red Hat Enterprise Linux
10 5 (0.96%) Apple iOS
10 5 (0.96%) Unix
11 4 (0.77%) Ubuntu
12 3 (0.57%) AIX
12 3 (0.57%) Android
12 3 (0.57%) Windows 7
13 2 (0.38%) Debian
14 1 (0.19%) Windows XP
Processes & Methodologies
1 522 (100.00%) ITIL
2 168 (32.18%) Service Management
3 148 (28.35%) Service Delivery
4 107 (20.50%) ITSM
5 94 (18.01%) Agile Software Development
6 82 (15.71%) Problem-Solving
7 80 (15.33%) Change Management
8 79 (15.13%) Incident Management
9 73 (13.98%) Stakeholder Management
10 71 (13.60%) Problem Management
11 61 (11.69%) Continuous Improvement
12 53 (10.15%) Project Management
13 37 (7.09%) Decision-Making
14 36 (6.90%) Release Management
14 36 (6.90%) SDLC
15 35 (6.70%) Mentoring
16 33 (6.32%) Process Improvement
16 33 (6.32%) Project Delivery
17 32 (6.13%) Software Testing
18 30 (5.75%) GAP Analysis
Programming Languages
1 48 (9.20%) SQL
2 32 (6.13%) PowerShell
3 10 (1.92%) JavaScript
4 9 (1.72%) T-SQL
5 7 (1.34%) C
6 5 (0.96%) VB
6 5 (0.96%) VBScript
7 3 (0.57%) Bash Shell
7 3 (0.57%) C#
8 2 (0.38%) Java
9 1 (0.19%) DataFlex
9 1 (0.19%) PHP
Qualifications
1 85 (16.28%) Degree
2 37 (7.09%) Security Cleared
3 31 (5.94%) SC Cleared
4 28 (5.36%) Microsoft Certification
5 17 (3.26%) CCNA
5 17 (3.26%) Cisco Certification
6 15 (2.87%) MCP
6 15 (2.87%) MCSA
7 10 (1.92%) MCSE
8 9 (1.72%) Citrix Certification
8 9 (1.72%) Computer Science Degree
9 8 (1.53%) A+ Certification
9 8 (1.53%) CISSP
9 8 (1.53%) ITIL Foundation Certificate
9 8 (1.53%) VMware Certified Professional (VCP)
10 6 (1.15%) DV Cleared
11 5 (0.96%) AWS Certification
11 5 (0.96%) CCA
11 5 (0.96%) PRINCE2 Certification
12 4 (0.77%) CHECK Team Member
Quality Assurance & Compliance
1 88 (16.86%) SLA
2 31 (5.94%) QA
3 24 (4.60%) ISO/IEC 27001
4 11 (2.11%) GDPR
5 6 (1.15%) ISO/IEC 20000
6 5 (0.96%) Cyber Essentials
7 3 (0.57%) Cyber Essentials PLUS
7 3 (0.57%) ISO 9001
7 3 (0.57%) PMO
8 2 (0.38%) COBIT
8 2 (0.38%) Data Quality
8 2 (0.38%) GRC
8 2 (0.38%) NCSC
8 2 (0.38%) NIST
9 1 (0.19%) Accessibility
9 1 (0.19%) DICOM
9 1 (0.19%) HL7
9 1 (0.19%) ISO 9000
9 1 (0.19%) PCI DSS
System Software
1 93 (17.82%) Active Directory
2 39 (7.47%) VMware Infrastructure
3 27 (5.17%) Hyper-V
4 11 (2.11%) vSphere
5 9 (1.72%) XenDesktop
6 7 (1.34%) XenApp
7 5 (0.96%) Docker
7 5 (0.96%) VMware Server
8 4 (0.77%) Shibboleth
8 4 (0.77%) vCloud
9 3 (0.57%) DFS Replication
9 3 (0.57%) Microsoft App-V
9 3 (0.57%) Terminal Services
9 3 (0.57%) Veritas Cluster Server
10 2 (0.38%) Citrix Hypervisor
10 2 (0.38%) Virtual Desktop
11 1 (0.19%) Firmware
11 1 (0.19%) Microsoft Virtual Server
11 1 (0.19%) Virtual Machines
11 1 (0.19%) Virtual Servers
Systems Management
1 39 (7.47%) SCCM
2 25 (4.79%) Microsoft Intune
3 10 (1.92%) Terraform
4 9 (1.72%) WSUS
5 8 (1.53%) SCOM
6 7 (1.34%) Active Directory Federation Services
7 5 (0.96%) Kubernetes
7 5 (0.96%) Tivoli Storage Manager
8 4 (0.77%) Opsgenie
9 3 (0.57%) AirWatch
9 3 (0.57%) McAfee ePO
9 3 (0.57%) Microsoft Clustering
9 3 (0.57%) Nagios
9 3 (0.57%) NetBackup
9 3 (0.57%) OfficeScan
9 3 (0.57%) Trend Micro Deep Security
9 3 (0.57%) vCenter Server
10 2 (0.38%) Backup Exec
10 2 (0.38%) Tivoli
11 1 (0.19%) Control-M
Vendors
1 173 (33.14%) Microsoft
2 72 (13.79%) ServiceNow
3 63 (12.07%) VMware
4 35 (6.70%) Cisco
5 30 (5.75%) Citrix
6 26 (4.98%) Meraki
7 23 (4.41%) SAP
8 21 (4.02%) IBM
8 21 (4.02%) Oracle
9 16 (3.07%) Apple
9 16 (3.07%) HP
10 15 (2.87%) Dell
11 13 (2.49%) NetApp
12 11 (2.11%) Veeam
13 10 (1.92%) Remedy
14 9 (1.72%) iManage
14 9 (1.72%) Sophos
15 8 (1.53%) Snow
16 7 (1.34%) ConnectWise
16 7 (1.34%) McAfee