Period
to 22 April 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 389 345 340
Rank change year-on-year -44 -5 -63
Permanent jobs citing ITIL Certification 1,297 1,464 1,924
As % of all permanent IT jobs advertised in England 0.78% 0.91% 1.00%
As % of the Qualifications category 3.32% 3.60% 3.61%
Number of salaries quoted 970 1,113 1,597
England median annual salary £46,888 £43,000 £45,000
Median salary % change year-on-year +9.04% -4.44% -
10th Percentile £27,539 £25,000 £25,750
90th Percentile £74,500 £72,500 £71,250
UK median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 39,058 40,637 53,328
As % of all permanent IT jobs advertised in England 23.52% 25.19% 27.70%
Number of salaries quoted 30,068 32,245 43,226
England median annual salary £49,000 £45,000 £46,500
Median salary % change year-on-year +8.89% -3.23% +3.33%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £77,500 £76,250
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 22 April 2018.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -43 420 £50,000 -1.96% 29
South East -33 231 £45,000 +2.27% 20
North of England -27 204 £40,000 +6.67% 20
Midlands -26 188 £43,500 +2.35% 11
West Midlands -16 154 £44,000 -2.22% 6
East of England -12 136 £52,500 +16.67% 8
South West -2 112 £37,500 +22.95% 6
North West -30 100 £43,000 +14.67% 10
Yorkshire -2 75 £35,000 -6.67% 8
East Midlands -13 34 £34,250 +22.32% 5
North East -4 33 £40,000 +6.67% 2
ITIL Certification
UK

For the 6 months to 22 April 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 1,297 (100.00%) ITIL
2 380 (29.30%) Windows
3 365 (28.14%) Microsoft
4 332 (25.60%) Service Delivery
5 316 (24.36%) Finance
6 281 (21.67%) Service Management
7 247 (19.04%) Problem-Solving
8 244 (18.81%) SLA
9 214 (16.50%) Active Directory
10 208 (16.04%) Cisco
11 195 (15.03%) Stakeholder Management
12 193 (14.88%) Continuous Improvement
13 188 (14.49%) SQL
14 181 (13.96%) Project Management
15 175 (13.49%) ITSM
16 166 (12.80%) Data Centre
16 166 (12.80%) Degree
17 164 (12.64%) VMware
18 163 (12.57%) Windows Server
19 149 (11.49%) Microsoft Office
20 148 (11.41%) Incident Management
21 146 (11.26%) SQL Server
22 143 (11.03%) Problem Management
23 141 (10.87%) Office 365
24 138 (10.64%) Citrix
25 133 (10.25%) Firewall
26 125 (9.64%) Analytical Skills
27 120 (9.25%) Agile Software Development
28 119 (9.18%) WAN
29 116 (8.94%) VMware Infrastructure

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (5.24%) MS Exchange
2 48 (3.70%) SharePoint
3 44 (3.39%) Exchange Server 2010
4 17 (1.31%) IIS
5 12 (0.93%) BizTalk Server
5 12 (0.93%) Exchange Server 2013
6 10 (0.77%) Skype for Business
7 9 (0.69%) Oracle SOA Suite
8 7 (0.54%) SharePoint 2013
9 6 (0.46%) Apache
9 6 (0.46%) Confluence
9 6 (0.46%) WebLogic
9 6 (0.46%) WebSphere
10 5 (0.39%) CMS
10 5 (0.39%) Exchange Server 2007
10 5 (0.39%) JBoss
10 5 (0.39%) Tomcat
11 4 (0.31%) MQSeries
12 3 (0.23%) Exchange Server 2003
13 2 (0.15%) Liferay
Applications
1 149 (11.49%) Microsoft Office
2 35 (2.70%) Microsoft Excel
3 34 (2.62%) Microsoft PowerPoint
4 16 (1.23%) MS Visio
5 3 (0.23%) Microsoft Project
6 1 (0.077%) Camtasia
Business Applications
1 27 (2.08%) Markit EDM
2 14 (1.08%) Remedy ITSM
3 7 (0.54%) Dynamics AX
3 7 (0.54%) Elite 3E
4 6 (0.46%) assyst
4 6 (0.46%) Carpe Diem
4 6 (0.46%) Dynamics CRM
4 6 (0.46%) SAP FI
4 6 (0.46%) Visualfiles
5 5 (0.39%) SAP BPC
5 5 (0.39%) SAP FI-AP
5 5 (0.39%) SAP FI-AR
5 5 (0.39%) SAP FI-GL
6 4 (0.31%) CSG Singleview
6 4 (0.31%) PeopleSoft CRM
7 2 (0.15%) Dynamics SL
7 2 (0.15%) Eikon
7 2 (0.15%) NetSuite
8 1 (0.077%) Dynamics GP
8 1 (0.077%) Dynamics NAV
Cloud Services
1 141 (10.87%) Office 365
2 87 (6.71%) Microsoft Azure
3 67 (5.17%) Amazon AWS
4 32 (2.47%) Cloud Computing
5 31 (2.39%) SaaS
6 18 (1.39%) AWS CloudFormation
6 18 (1.39%) IaaS
7 13 (1.00%) OneDrive
8 11 (0.85%) Google Cloud Platform
9 8 (0.62%) Amazon EC2
10 6 (0.46%) Dynamics 365
10 6 (0.46%) Mimecast
10 6 (0.46%) OpenShift
11 5 (0.39%) PaaS
12 4 (0.31%) G Suite
13 3 (0.23%) Amazon S3
13 3 (0.23%) Virtual Private Cloud
14 2 (0.15%) Amazon Glacier
14 2 (0.15%) Boomi
14 2 (0.15%) Dropbox
Communications & Networking
1 133 (10.25%) Firewall
2 119 (9.18%) WAN
3 99 (7.63%) LAN
4 85 (6.55%) Wireless
5 65 (5.01%) SAN
6 63 (4.86%) DNS
6 63 (4.86%) VPN
7 57 (4.39%) TCP/IP
8 40 (3.08%) NetScaler
9 37 (2.85%) Cisco Nexus
9 37 (2.85%) DHCP
10 31 (2.39%) VoIP
11 30 (2.31%) IP Telephony
11 30 (2.31%) OSPF
12 29 (2.24%) Wi-Fi
13 26 (2.00%) Cisco ISE
14 25 (1.93%) Unified Communications
15 24 (1.85%) SSL
16 23 (1.77%) Cisco ASA
17 21 (1.62%) Network Security
Database & Business Intelligence
1 146 (11.26%) SQL Server
2 51 (3.93%) Data Warehouse
3 48 (3.70%) Oracle Database
4 39 (3.01%) BusinessObjects
5 29 (2.24%) Oracle Reports
6 25 (1.93%) Relational Database
7 21 (1.62%) MySQL
8 17 (1.31%) NoSQL
9 13 (1.00%) Big Data
9 13 (1.00%) Power BI
9 13 (1.00%) SQL Server 2012
9 13 (1.00%) SQL Server Reporting Services
10 11 (0.85%) SAP BW
11 10 (0.77%) BusinessObjects Business Intelligence
11 10 (0.77%) PostgreSQL
11 10 (0.77%) SQL Server Integration Services
12 8 (0.62%) SQL Server Analysis Services
13 7 (0.54%) Microsoft Analysis Services
13 7 (0.54%) PerformancePoint
13 7 (0.54%) SQL Server 2014
Development Applications
1 15 (1.16%) JIRA
2 8 (0.62%) Jenkins
3 4 (0.31%) ClearCase
3 4 (0.31%) Git (software)
3 4 (0.31%) Oracle APEX
3 4 (0.31%) Team Foundation Server
4 3 (0.23%) Visual Studio
4 3 (0.23%) Visual Studio Team System
5 2 (0.15%) MSI
5 2 (0.15%) Sonatype Nexus
5 2 (0.15%) Subversion
6 1 (0.077%) ClearQuest
6 1 (0.077%) Gerrit
6 1 (0.077%) Maven
6 1 (0.077%) Vagrant
General
1 316 (24.36%) Finance
2 71 (5.47%) Legal
3 70 (5.40%) Law
4 54 (4.16%) Banking
5 50 (3.86%) Advertising
6 42 (3.24%) Retail
7 30 (2.31%) Telecoms
8 28 (2.16%) Financial Institution
9 20 (1.54%) Marketing
10 18 (1.39%) Manufacturing
11 15 (1.16%) Local Government
12 14 (1.08%) Investment Banking
12 14 (1.08%) Publishing
13 13 (1.00%) Back Office
14 10 (0.77%) Games
15 9 (0.69%) German Language
16 7 (0.54%) Spanish Language
17 6 (0.46%) Billing
17 6 (0.46%) French Language
17 6 (0.46%) Front Office
Job Titles
1 306 (23.59%) Analyst
2 156 (12.03%) Service Manager
3 124 (9.56%) Support Analyst
4 102 (7.86%) Service Analyst
5 96 (7.40%) Applications Support
6 88 (6.78%) Architect
7 79 (6.09%) IT Manager
8 69 (5.32%) Team Leader
9 64 (4.93%) Support Engineer
10 63 (4.86%) Network Engineer
11 61 (4.70%) Service Desk Analyst
12 56 (4.32%) Applications Support Analyst
12 56 (4.32%) Delivery Manager
12 56 (4.32%) Services Delivery Manager
13 52 (4.01%) Service Desk Manager
14 50 (3.86%) Project Manager
15 43 (3.32%) IT Support
15 43 (3.32%) Senior Analyst
16 39 (3.01%) 2nd Line Support
17 34 (2.62%) Network Manager
Libraries, Frameworks & Software Standards
1 44 (3.39%) XML
2 36 (2.78%) Web Services
3 26 (2.00%) HTML
4 22 (1.70%) CSS
5 16 (1.23%) JSON
6 13 (1.00%) Middleware
6 13 (1.00%) REST
6 13 (1.00%) SOAP
7 9 (0.69%) .NET
7 9 (0.69%) J2EE
8 7 (0.54%) Visualforce
9 6 (0.46%) JMS
10 3 (0.23%) .NET Framework
10 3 (0.23%) FIX Protocol
11 2 (0.15%) Apache Camel
11 2 (0.15%) ASP.NET
11 2 (0.15%) JSP
11 2 (0.15%) Oracle Fusion
11 2 (0.15%) WebCenter
11 2 (0.15%) XSLT
Miscellaneous
1 166 (12.80%) Data Centre
2 125 (9.64%) Analytical Skills
3 114 (8.79%) Self-Motivation
4 98 (7.56%) Management Information System
5 69 (5.32%) Computer Science
6 62 (4.78%) User Experience
7 43 (3.32%) Enterprise Software
8 41 (3.16%) Public Cloud
9 23 (1.77%) Clustering
10 20 (1.54%) Fintech
11 19 (1.46%) Replication
12 16 (1.23%) CMDB
12 16 (1.23%) PMI
13 14 (1.08%) CCTV
14 12 (0.93%) NHS
14 12 (0.93%) Taxonomies
14 12 (0.93%) Virtual Team
15 11 (0.85%) Blackberry
16 10 (0.77%) HP Storage
16 10 (0.77%) Mobile App
Operating Systems
1 380 (29.30%) Windows
2 163 (12.57%) Windows Server
3 107 (8.25%) Unix
4 100 (7.71%) Windows 7
5 96 (7.40%) Linux
6 55 (4.24%) Windows 10
6 55 (4.24%) Windows Server 2003
7 49 (3.78%) Windows Server 2008
8 44 (3.39%) Windows Server 2012
9 18 (1.39%) Red Hat Enterprise Linux
10 15 (1.16%) Solaris
11 13 (1.00%) Windows 8
12 12 (0.93%) Android
12 12 (0.93%) HPUX
13 11 (0.85%) Apple iOS
14 7 (0.54%) Windows 2000
15 6 (0.46%) Mac OS X
15 6 (0.46%) VMS
16 4 (0.31%) Oracle Linux
17 3 (0.23%) Data ONTAP
Processes & Methodologies
1 1,297 (100.00%) ITIL
2 332 (25.60%) Service Delivery
3 281 (21.67%) Service Management
4 247 (19.04%) Problem-Solving
5 195 (15.03%) Stakeholder Management
6 193 (14.88%) Continuous Improvement
7 181 (13.96%) Project Management
8 175 (13.49%) ITSM
9 148 (11.41%) Incident Management
10 143 (11.03%) Problem Management
11 120 (9.25%) Agile Software Development
12 109 (8.40%) Change Management
13 95 (7.32%) PRINCE2
14 80 (6.17%) Root Cause Analysis
15 78 (6.01%) Asset Management
16 69 (5.32%) Decision-Making
17 67 (5.17%) Process Improvement
18 66 (5.09%) TOGAF
19 64 (4.93%) Coaching
20 59 (4.55%) Software Engineering
Programming Languages
1 188 (14.49%) SQL
2 77 (5.94%) PowerShell
3 40 (3.08%) Java
4 39 (3.01%) Shell Script
5 23 (1.77%) JavaScript
5 23 (1.77%) Python
6 19 (1.46%) C
6 19 (1.46%) Ruby
7 16 (1.23%) Bash Shell
7 16 (1.23%) PHP
8 13 (1.00%) PL/SQL
9 12 (0.93%) T-SQL
10 8 (0.62%) C#
10 8 (0.62%) Perl
11 7 (0.54%) Apex Code
11 7 (0.54%) VB
12 5 (0.39%) VBA
13 3 (0.23%) C++
13 3 (0.23%) Tcl
14 1 (0.077%) VB.NET
Qualifications
1 166 (12.80%) Degree
2 88 (6.78%) Cisco Certification
3 82 (6.32%) Microsoft Certification
4 70 (5.40%) CCNP
5 69 (5.32%) Computer Science Degree
6 67 (5.17%) CCNA
7 39 (3.01%) Security Cleared
8 34 (2.62%) MCSE
9 28 (2.16%) MCSA
10 27 (2.08%) MCP
11 23 (1.77%) PRINCE2 Certification
12 22 (1.70%) SC Cleared
13 20 (1.54%) PMI Certification
14 16 (1.23%) MCITP
15 12 (0.93%) Sun Certification
16 11 (0.85%) APMP
17 10 (0.77%) A+ Certification
17 10 (0.77%) ISEB
18 9 (0.69%) CISSP
18 9 (0.69%) Postgraduate
Quality Assurance & Compliance
1 244 (18.81%) SLA
2 41 (3.16%) Data Quality
3 40 (3.08%) ISO/IEC 27001
3 40 (3.08%) PMO
3 40 (3.08%) QA
4 26 (2.00%) GDPR
5 16 (1.23%) Cyber Essentials
5 16 (1.23%) PCI DSS
6 12 (0.93%) ISO 9001
7 10 (0.77%) COBIT
8 8 (0.62%) GPG13
8 8 (0.62%) ISO/IEC 20000
9 4 (0.31%) ISO/IEC 19770
10 2 (0.15%) MiFID
11 1 (0.077%) GAMP
11 1 (0.077%) ISAE 3402
11 1 (0.077%) ISO 9000
11 1 (0.077%) PMBOK
11 1 (0.077%) Sarbanes-Oxley
System Software
1 214 (16.50%) Active Directory
2 116 (8.94%) VMware Infrastructure
3 60 (4.63%) vSphere
4 50 (3.86%) Hyper-V
5 47 (3.62%) VMware ESXi
6 42 (3.24%) XenApp
7 35 (2.70%) Microsoft App-V
8 30 (2.31%) XenDesktop
9 15 (1.16%) Terminal Services
10 12 (0.93%) Docker
10 12 (0.93%) Virtual Machines
11 9 (0.69%) Firmware
12 3 (0.23%) BitLocker
12 3 (0.23%) NFS
12 3 (0.23%) VMware Server
13 2 (0.15%) Citrix Presentation Server
13 2 (0.15%) FreeRADIUS
13 2 (0.15%) Terminal Server
14 1 (0.077%) Oracle RAC
Systems Management
1 83 (6.40%) SCCM
2 33 (2.54%) vCenter Server
3 30 (2.31%) Puppet
4 26 (2.00%) Opscode Chef
5 25 (1.93%) vMotion
6 24 (1.85%) SCVMM
7 19 (1.46%) FortiGate
8 16 (1.23%) Single Sign-On
9 14 (1.08%) Cisco CUCM
10 12 (0.93%) Ansible
11 11 (0.85%) NetBackup
12 10 (0.77%) HP Data Protector
12 10 (0.77%) SCOM
13 9 (0.69%) Cisco UCCX
14 7 (0.54%) WSUS
15 6 (0.46%) Control-M
16 5 (0.39%) PowerCLI
16 5 (0.39%) Terraform
17 4 (0.31%) Backup Exec
17 4 (0.31%) Nagios
Vendors
1 365 (28.14%) Microsoft
2 208 (16.04%) Cisco
3 164 (12.64%) VMware
4 138 (10.64%) Citrix
5 102 (7.86%) HP
6 90 (6.94%) Oracle
7 76 (5.86%) CheckPoint
8 48 (3.70%) SolarWinds
9 47 (3.62%) ServiceNow
10 44 (3.39%) Fortinet
11 35 (2.70%) F5
11 35 (2.70%) SAP
12 28 (2.16%) Remedy
13 27 (2.08%) Ivanti
13 27 (2.08%) Vermilion
14 26 (2.00%) Red Hat
15 25 (1.93%) Infoblox
15 25 (1.93%) Palo Alto
16 24 (1.85%) Salesforce.com
17 23 (1.77%) NetApp