Period
to 19 February 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 February 2019 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
19 Feb 2019
Same period 2018 Same period 2017
Rank 361 389 337
Rank change year-on-year +28 -52 -1
Permanent jobs citing ITIL Certification 1,228 1,310 1,509
As % of all permanent IT jobs advertised in England 0.87% 0.80% 0.92%
As % of the Qualifications category 3.57% 3.34% 3.60%
Number of salaries quoted 880 1,037 1,117
England median annual salary £52,500 £47,500 £43,000
Median salary % change year-on-year +10.53% +10.47% -4.44%
10th Percentile £26,250 £27,500 £25,000
90th Percentile £66,325 £75,000 £72,500
UK median annual salary £50,750 £45,000 £42,500
% change year-on-year +12.78% +5.88% -4.49%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 34,414 39,184 41,861
As % of all permanent IT jobs advertised in England 24.44% 23.85% 25.58%
Number of salaries quoted 25,304 30,612 33,301
England median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £26,500 £26,250 £26,250
90th Percentile £81,250 £80,000 £77,500
UK median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 19 February 2019.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 19 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 371 £60,000 +9.09% 35
South East +48 255 £45,000 - 18
Midlands +60 215 £52,500 +31.25% 21
North of England +27 210 £43,000 +7.50% 20
West Midlands +56 171 £55,000 +26.44% 17
North West +46 137 £52,500 +22.09% 5
East of England +40 116 £52,500 - 7
South West -27 64 £39,750 +6.00% 8
Yorkshire +5 54 £37,500 +7.14% 9
East Midlands +18 44 £43,750 +30.60% 4
North East +8 19 £40,000 +15.94% 6
ITIL Certification
UK

For the 6 months to 19 February 2019, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 1,228 (100.00%) ITIL
2 415 (33.79%) Microsoft
3 364 (29.64%) Windows
4 298 (24.27%) Service Management
5 265 (21.58%) Active Directory
6 249 (20.28%) Service Delivery
7 221 (18.00%) Agile Software Development
8 201 (16.37%) VMware
9 200 (16.29%) Finance
10 194 (15.80%) Change Management
11 175 (14.25%) SLA
12 174 (14.17%) Problem-Solving
13 166 (13.52%) Data Centre
14 162 (13.19%) Microsoft Azure
15 159 (12.95%) Cisco
15 159 (12.95%) Stakeholder Management
16 153 (12.46%) Project Management
17 152 (12.38%) VMware Infrastructure
18 145 (11.81%) Degree
19 142 (11.56%) SCCM
19 142 (11.56%) Incident Management
20 141 (11.48%) Office 365
21 136 (11.07%) ServiceNow
22 135 (10.99%) Windows Server
22 135 (10.99%) Self-Motivation
23 132 (10.75%) ITSM
24 131 (10.67%) Citrix
24 131 (10.67%) Analytical Skills
25 129 (10.50%) Microsoft Office
26 125 (10.18%) Continuous Improvement

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (7.98%) SharePoint
2 77 (6.27%) MS Exchange
3 51 (4.15%) Exchange Server 2010
4 33 (2.69%) SharePoint Server
5 24 (1.95%) BizTalk Server
6 16 (1.30%) IIS
7 15 (1.22%) Confluence
8 14 (1.14%) Apache
8 14 (1.14%) Tomcat
9 13 (1.06%) IBM Notes
9 13 (1.06%) WebLogic
10 12 (0.98%) Skype for Business
11 11 (0.90%) nginx
12 10 (0.81%) Exchange Server 2013
13 8 (0.65%) Oracle HTTP Server
14 7 (0.57%) Exchange Server 2003
15 6 (0.49%) Blackberry Enterprise Server
16 5 (0.41%) IBM Domino
16 5 (0.41%) WebSphere
17 4 (0.33%) SharePoint 2013
Applications
1 129 (10.50%) Microsoft Office
2 37 (3.01%) Microsoft Excel
3 28 (2.28%) MS Visio
4 24 (1.95%) Microsoft PowerPoint
5 19 (1.55%) Microsoft Project
6 4 (0.33%) UXPin
7 2 (0.16%) Acrobat
8 1 (0.081%) Spreadsheet
Business Applications
1 29 (2.36%) Dynamics AX
2 28 (2.28%) Remedy ITSM
3 9 (0.73%) SAP ERP
4 8 (0.65%) Dynamics CRM
5 4 (0.33%) SAP ECC
6 3 (0.24%) Summit
7 2 (0.16%) SAP CO
7 2 (0.16%) SAP FI
7 2 (0.16%) SAP FI/CO
7 2 (0.16%) Sentinel
8 1 (0.081%) ION MarketView
8 1 (0.081%) Oracle Applications
8 1 (0.081%) SAP MM
8 1 (0.081%) SAP SCM
8 1 (0.081%) SAP SD
8 1 (0.081%) Unit4 Business World
Cloud Services
1 162 (13.19%) Microsoft Azure
2 141 (11.48%) Office 365
3 110 (8.96%) Amazon AWS
4 40 (3.26%) AWS CloudFormation
5 30 (2.44%) Cloud Computing
6 26 (2.12%) SaaS
7 24 (1.95%) Dynamics 365
7 24 (1.95%) Google Cloud Platform
8 17 (1.38%) PaaS
9 14 (1.14%) IaaS
10 9 (0.73%) Mimecast
11 8 (0.65%) BPaaS
12 7 (0.57%) Azure Active Directory
13 4 (0.33%) G Suite
13 4 (0.33%) Lucidchart
14 3 (0.24%) OneDrive
14 3 (0.24%) OpenShift
15 1 (0.081%) GitHub
Communications & Networking
1 103 (8.39%) DNS
2 96 (7.82%) Firewall
3 88 (7.17%) DHCP
4 87 (7.08%) Internet
5 83 (6.76%) WAN
6 79 (6.43%) LAN
7 59 (4.80%) TCP/IP
8 49 (3.99%) SAN
9 39 (3.18%) VPN
10 30 (2.44%) OSPF
11 26 (2.12%) VoIP
12 22 (1.79%) MPLS
13 20 (1.63%) Fibre Channel
14 17 (1.38%) Cisco ASA
15 16 (1.30%) Wi-Fi
16 14 (1.14%) Wireless
17 12 (0.98%) Ethernet
18 11 (0.90%) Network Security
18 11 (0.90%) Skype
19 10 (0.81%) HTTP
Database & Business Intelligence
1 89 (7.25%) SQL Server
2 19 (1.55%) Relational Database
3 18 (1.47%) MySQL
4 17 (1.38%) SQL Server Integration Services
5 15 (1.22%) Data Warehouse
6 12 (0.98%) Power BI
7 9 (0.73%) Azure SQL Database
7 9 (0.73%) SQL Server Reporting Services
8 8 (0.65%) PostgreSQL
8 8 (0.65%) SAP HANA
9 6 (0.49%) BusinessObjects
9 6 (0.49%) RDBMS
10 5 (0.41%) Amazon RDS
10 5 (0.41%) Big Data
10 5 (0.41%) MS Access
10 5 (0.41%) SAP BW
11 4 (0.33%) Hadoop
11 4 (0.33%) InterBase
11 4 (0.33%) Oracle Database
11 4 (0.33%) SQL Server 2000
Development Applications
1 23 (1.87%) Git (software)
2 20 (1.63%) Jenkins
3 16 (1.30%) JIRA
4 11 (0.90%) Visual Studio Team System
5 9 (0.73%) Maven
5 9 (0.73%) Subversion
5 9 (0.73%) Visual Studio
6 6 (0.49%) Balsamiq Mockups
6 6 (0.49%) Team Foundation Server
7 3 (0.24%) Atlassian Bamboo
8 2 (0.16%) Hudson
8 2 (0.16%) JDeveloper
9 1 (0.081%) Octopus Deploy
9 1 (0.081%) TeamCity
General
1 200 (16.29%) Finance
2 55 (4.48%) Retail
3 50 (4.07%) Telecoms
4 39 (3.18%) Legal
5 31 (2.52%) Banking
6 27 (2.20%) Manufacturing
7 17 (1.38%) Back Office
8 15 (1.22%) Advertising
9 14 (1.14%) Law
10 12 (0.98%) Games
11 11 (0.90%) Electronics
11 11 (0.90%) Local Government
12 8 (0.65%) Billing
12 8 (0.65%) Publishing
13 6 (0.49%) Investment Banking
14 4 (0.33%) Front Office
14 4 (0.33%) Marketing
14 4 (0.33%) Private Banking
14 4 (0.33%) Retail Banking
15 3 (0.24%) Automotive
Job Titles
1 268 (21.82%) Analyst
2 134 (10.91%) Service Manager
3 111 (9.04%) IT Manager
4 80 (6.51%) Service Analyst
5 79 (6.43%) Support Analyst
6 76 (6.19%) Consultant
7 73 (5.94%) Applications Support
8 64 (5.21%) Infrastructure Engineer
9 60 (4.89%) Support Engineer
10 57 (4.64%) Service Desk Analyst
11 56 (4.56%) Architect
11 56 (4.56%) IT Analyst
12 54 (4.40%) Delivery Manager
13 50 (4.07%) Services Delivery Manager
14 44 (3.58%) Business Analyst
15 43 (3.50%) DevOps Engineer
16 41 (3.34%) IT Services Manager
16 41 (3.34%) IT Support
17 40 (3.26%) DevOps Consultant
18 38 (3.09%) ITIL Manager
Libraries, Frameworks & Software Standards
1 51 (4.15%) .NET
2 25 (2.04%) Web Services
3 18 (1.47%) Middleware
3 18 (1.47%) XML
4 17 (1.38%) SOAP
5 16 (1.30%) J2EE
6 15 (1.22%) REST
7 12 (0.98%) HTML
8 9 (0.73%) Software Packaging
9 8 (0.65%) Apache Flex
9 8 (0.65%) JSON
9 8 (0.65%) RESTful
10 7 (0.57%) Spring
11 6 (0.49%) Apache CXF
11 6 (0.49%) WCF
12 5 (0.41%) CSS
12 5 (0.41%) LAMP
12 5 (0.41%) RabbitMQ
12 5 (0.41%) WebSphere MQ
13 4 (0.33%) OLE
Miscellaneous
1 166 (13.52%) Data Centre
2 135 (10.99%) Self-Motivation
3 131 (10.67%) Analytical Skills
4 103 (8.39%) Management Information System
5 47 (3.83%) Internet of Things
6 24 (1.95%) Enterprise Software
7 21 (1.71%) Clustering
8 19 (1.55%) CMDB
8 19 (1.55%) Virtual Team
9 15 (1.22%) Microsoft Licensing
9 15 (1.22%) VxBlock/Vblock
10 13 (1.06%) Fat Client
10 13 (1.06%) Thin Client
11 12 (0.98%) Replication
12 10 (0.81%) e-Learning
12 10 (0.81%) NHS
12 10 (0.81%) SWIFT
13 9 (0.73%) Blackberry
13 9 (0.73%) Enterprise Storage
13 9 (0.73%) Smart Energy
Operating Systems
1 364 (29.64%) Windows
2 135 (10.99%) Windows Server
3 113 (9.20%) Windows 10
4 101 (8.22%) Linux
5 92 (7.49%) Windows 7
6 90 (7.33%) Windows Server 2012
7 60 (4.89%) Windows Server 2008
8 49 (3.99%) Unix
9 43 (3.50%) Windows Server 2003
10 30 (2.44%) Windows 8
11 25 (2.04%) Red Hat Enterprise Linux
12 13 (1.06%) Android
13 12 (0.98%) Apple iOS
14 11 (0.90%) AIX
15 10 (0.81%) Mac OS
15 10 (0.81%) Windows XP
16 9 (0.73%) Windows 2000
17 8 (0.65%) Mac OS X
18 5 (0.41%) Windows Vista
19 2 (0.16%) VME
Processes & Methodologies
1 1,228 (100.00%) ITIL
2 298 (24.27%) Service Management
3 249 (20.28%) Service Delivery
4 221 (18.00%) Agile Software Development
5 194 (15.80%) Change Management
6 174 (14.17%) Problem-Solving
7 159 (12.95%) Stakeholder Management
8 153 (12.46%) Project Management
9 142 (11.56%) Incident Management
10 132 (10.75%) ITSM
11 125 (10.18%) Continuous Improvement
12 102 (8.31%) DevOps
13 95 (7.74%) PRINCE2
14 87 (7.08%) Problem Management
15 82 (6.68%) Information Security
16 77 (6.27%) Infrastructure Engineering
17 69 (5.62%) Asset Management
17 69 (5.62%) Root Cause Analysis
18 66 (5.37%) Mentoring
19 65 (5.29%) Patch Management
Programming Languages
1 104 (8.47%) SQL
2 63 (5.13%) PowerShell
3 47 (3.83%) Java
4 36 (2.93%) C
5 34 (2.77%) C#
6 30 (2.44%) Python
7 27 (2.20%) Shell Script
8 24 (1.95%) JavaScript
9 19 (1.55%) PL/SQL
10 16 (1.30%) Perl
11 14 (1.14%) C++
12 8 (0.65%) PHP
13 7 (0.57%) Bash Shell
14 5 (0.41%) VBA
15 2 (0.16%) ABAP
15 2 (0.16%) Groovy
15 2 (0.16%) Jython
15 2 (0.16%) Korn
15 2 (0.16%) T-SQL
15 2 (0.16%) VB
Qualifications
1 145 (11.81%) Degree
2 72 (5.86%) Security Cleared
3 63 (5.13%) Microsoft Certification
4 51 (4.15%) SC Cleared
5 48 (3.91%) Cisco Certification
6 36 (2.93%) MCSE
7 35 (2.85%) CCNA
8 33 (2.69%) Computer Science Degree
9 31 (2.52%) MCSA
9 31 (2.52%) VMware Certified Professional (VCP)
10 29 (2.36%) PRINCE2 Certification
11 25 (2.04%) MCP
12 21 (1.71%) ISEB
13 16 (1.30%) DV Cleared
14 14 (1.14%) A+ Certification
14 14 (1.14%) CCNP
14 14 (1.14%) CISSP
15 13 (1.06%) APMP
15 13 (1.06%) PMI Certification
16 12 (0.98%) IIBA
Quality Assurance & Compliance
1 175 (14.25%) SLA
2 62 (5.05%) GDPR
3 27 (2.20%) QA
4 21 (1.71%) ISO/IEC 27001
5 11 (0.90%) COBIT
6 10 (0.81%) Sarbanes-Oxley
7 6 (0.49%) Cyber Essentials
7 6 (0.49%) ISO 9001
8 3 (0.24%) PMO
8 3 (0.24%) SEPA
9 2 (0.16%) ISO/IEC 20000
10 1 (0.081%) Data Quality
10 1 (0.081%) GxP
10 1 (0.081%) HIPAA
10 1 (0.081%) PCI DSS
10 1 (0.081%) PMBOK
System Software
1 265 (21.58%) Active Directory
2 152 (12.38%) VMware Infrastructure
3 71 (5.78%) Hyper-V
4 52 (4.23%) Docker
5 49 (3.99%) vSphere
6 28 (2.28%) VMware ESXi
7 26 (2.12%) XenDesktop
8 25 (2.04%) XenApp
9 24 (1.95%) Firmware
10 21 (1.71%) Terminal Server
11 20 (1.63%) BitLocker
12 19 (1.55%) Microsoft App-V
13 18 (1.47%) VMware NSX
14 16 (1.30%) vCloud
15 9 (0.73%) Virtual Machines
16 7 (0.57%) Virtual Desktop
17 3 (0.24%) NFS
17 3 (0.24%) Terminal Services
17 3 (0.24%) XenServer
18 2 (0.16%) ISA Server
Systems Management
1 142 (11.56%) SCCM
2 68 (5.54%) Puppet
3 65 (5.29%) Opscode Chef
4 49 (3.99%) SCOM
5 43 (3.50%) Terraform
6 41 (3.34%) Norton AntiVirus
7 14 (1.14%) PowerCLI
8 11 (0.90%) Ansible
8 11 (0.90%) Oracle Enterprise Manager
8 11 (0.90%) Single Sign-On
9 10 (0.81%) Nagios
9 10 (0.81%) NetBackup
9 10 (0.81%) WSUS
10 9 (0.73%) Microsoft Clustering
11 8 (0.65%) EMC NetWorker
12 7 (0.57%) Failover Clustering
13 6 (0.49%) Microsoft Data Protection Manager
13 6 (0.49%) Tivoli
13 6 (0.49%) vCenter Server
14 5 (0.41%) SCOrch
Vendors
1 415 (33.79%) Microsoft
2 201 (16.37%) VMware
3 159 (12.95%) Cisco
4 136 (11.07%) ServiceNow
5 131 (10.67%) Citrix
6 123 (10.02%) HP
7 71 (5.78%) IBM
8 68 (5.54%) Oracle
9 51 (4.15%) Dell
9 51 (4.15%) McAfee
10 45 (3.66%) Symantec
11 41 (3.34%) Forcepoint
11 41 (3.34%) Remedy
12 37 (3.01%) Apple
12 37 (3.01%) SAP
13 33 (2.69%) Google
14 32 (2.61%) Fortinet
15 30 (2.44%) CheckPoint
16 28 (2.28%) Red Hat
17 25 (2.04%) 3PAR