Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 389 328 335
Rank change year-on-year -61 +7 -25
Permanent jobs citing ITIL Certification 1,294 1,563 1,932
As % of all permanent IT jobs advertised in England 0.79% 0.94% 0.99%
As % of the Qualifications category 3.36% 3.67% 3.60%
Number of salaries quoted 1,047 1,167 1,609
England median annual salary £46,888 £43,000 £45,000
Median salary % change year-on-year +9.04% -4.44% +5.88%
10th Percentile £26,750 £24,250 £26,250
90th Percentile £75,000 £72,500 £70,000
UK median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% +5.88%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 38,474 42,559 53,706
As % of all permanent IT jobs advertised in England 23.54% 25.63% 27.57%
Number of salaries quoted 30,111 34,008 43,295
England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 23 January 2018.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -51 435 £57,500 +25.00% 43
North of England -7 253 £40,000 +14.29% 38
South East -50 226 £46,250 -2.63% 30
Midlands -80 151 £38,500 -14.44% 9
North West 0 131 £43,000 +7.50% 26
East of England +29 123 £52,500 +16.67% 25
West Midlands -99 106 £42,500 - 5
South West +9 104 £34,500 +15.00% 6
Yorkshire +4 104 £35,000 +7.69% 8
East Midlands -4 45 £33,500 -25.56% 4
North East -28 22 £33,250 -31.09% 4
ITIL Certification
UK

For the 6 months to 23 January 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 1,294 (100.00%) ITIL
2 370 (28.59%) Windows
3 354 (27.36%) Microsoft
4 303 (23.42%) Finance
5 278 (21.48%) Service Management
6 272 (21.02%) Service Delivery
7 252 (19.47%) Active Directory
8 232 (17.93%) SLA
9 216 (16.69%) Cisco
10 191 (14.76%) Stakeholder Management
11 186 (14.37%) Continuous Improvement
12 183 (14.14%) VMware
13 177 (13.68%) Windows Server
14 168 (12.98%) Project Management
15 167 (12.91%) ITSM
16 165 (12.75%) SQL
17 155 (11.98%) Office 365
18 148 (11.44%) Problem Management
19 146 (11.28%) Microsoft Office
20 144 (11.13%) Change Management
21 130 (10.05%) Degree
22 126 (9.74%) VMware Infrastructure
22 126 (9.74%) Data Centre
23 123 (9.51%) Incident Management
24 119 (9.20%) Agile Software Development
25 116 (8.96%) PRINCE2
26 111 (8.58%) Analytical Skills
27 110 (8.50%) SQL Server
28 106 (8.19%) WAN
28 106 (8.19%) Wireless

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 70 (5.41%) MS Exchange
2 57 (4.40%) SharePoint
3 36 (2.78%) Exchange Server 2010
4 23 (1.78%) Exchange Server 2013
5 20 (1.55%) SharePoint 2013
6 16 (1.24%) IIS
7 14 (1.08%) Apache
7 14 (1.08%) Skype for Business
8 11 (0.85%) CMS
9 8 (0.62%) Confluence
9 8 (0.62%) Exchange Server 2007
10 6 (0.46%) Exchange Server 2003
11 5 (0.39%) BizTalk Server
11 5 (0.39%) WebLogic
11 5 (0.39%) WebSphere
12 4 (0.31%) JBoss
12 4 (0.31%) Tomcat
13 3 (0.23%) Blackberry Enterprise Server
14 2 (0.15%) iPlanet
14 2 (0.15%) MQSeries
Applications
1 146 (11.28%) Microsoft Office
2 48 (3.71%) Microsoft Excel
3 39 (3.01%) Microsoft PowerPoint
4 23 (1.78%) MS Visio
5 12 (0.93%) Microsoft Project
Business Applications
1 11 (0.85%) Carpe Diem
1 11 (0.85%) Elite 3E
2 9 (0.70%) SAP FI
3 8 (0.62%) Remedy ITSM
3 8 (0.62%) SAP BPC
3 8 (0.62%) SAP FI-AP
3 8 (0.62%) SAP FI-AR
3 8 (0.62%) SAP FI-GL
4 6 (0.46%) Markit EDM
4 6 (0.46%) Visualfiles
5 4 (0.31%) Dynamics AX
6 3 (0.23%) Sage 200
6 3 (0.23%) SAP Business One
6 3 (0.23%) SAP CO
6 3 (0.23%) SAP FI/CO
7 2 (0.15%) assyst
7 2 (0.15%) Misys Equation
7 2 (0.15%) Pegasus Opera
8 1 (0.077%) Dynamics CRM
8 1 (0.077%) NetSuite
Cloud Services
1 155 (11.98%) Office 365
2 60 (4.64%) Microsoft Azure
3 56 (4.33%) Amazon AWS
4 36 (2.78%) Cloud Computing
5 26 (2.01%) SaaS
6 15 (1.16%) Amazon EC2
7 12 (0.93%) OneDrive
8 11 (0.85%) Google Cloud Platform
9 6 (0.46%) Amazon S3
9 6 (0.46%) AWS CloudFormation
9 6 (0.46%) Virtual Private Cloud
10 5 (0.39%) Amazon CloudWatch
10 5 (0.39%) Amazon Glacier
10 5 (0.39%) Amazon SQS
10 5 (0.39%) AWS CloudTrail
11 4 (0.31%) Azure Active Directory
12 3 (0.23%) G Suite
12 3 (0.23%) IaaS
12 3 (0.23%) Mimecast
12 3 (0.23%) PaaS
Communications & Networking
1 106 (8.19%) WAN
1 106 (8.19%) Wireless
2 102 (7.88%) Firewall
3 93 (7.19%) LAN
4 68 (5.26%) DNS
5 57 (4.40%) TCP/IP
6 48 (3.71%) DHCP
7 46 (3.55%) SAN
8 36 (2.78%) VPN
9 35 (2.70%) Cisco ASA
10 34 (2.63%) Network Security
10 34 (2.63%) VoIP
11 30 (2.32%) VLAN
12 28 (2.16%) Cisco ISE
13 26 (2.01%) Cisco Nexus
14 19 (1.47%) OSPF
14 19 (1.47%) Wi-Fi
15 18 (1.39%) Cisco Wireless
15 18 (1.39%) Unified Communications
16 17 (1.31%) SSL
Database & Business Intelligence
1 110 (8.50%) SQL Server
2 21 (1.62%) Data Warehouse
3 16 (1.24%) BusinessObjects
4 14 (1.08%) PostgreSQL
5 12 (0.93%) MySQL
5 12 (0.93%) Oracle Database
6 10 (0.77%) Redis
6 10 (0.77%) SAP BW
7 9 (0.70%) Amazon DynamoDB
7 9 (0.70%) BusinessObjects Business Intelligence
7 9 (0.70%) NoSQL
7 9 (0.70%) Relational Database
7 9 (0.70%) SQL Server Reporting Services
8 8 (0.62%) Oracle Reports
8 8 (0.62%) Power BI
9 7 (0.54%) Big Data
9 7 (0.54%) Crystal Reports
9 7 (0.54%) SQL Server 2014
9 7 (0.54%) SQL Server Integration Services
10 6 (0.46%) SQL Server 2012
Development Applications
1 18 (1.39%) JIRA
2 7 (0.54%) Team Foundation Server
3 5 (0.39%) Jenkins
4 3 (0.23%) ClearCase
4 3 (0.23%) InstallShield
5 2 (0.15%) Git (software)
5 2 (0.15%) MSI
5 2 (0.15%) Sonatype Nexus
5 2 (0.15%) Subversion
5 2 (0.15%) TestDirector
5 2 (0.15%) Visual Studio
5 2 (0.15%) Visual Studio Team System
6 1 (0.077%) Gerrit
6 1 (0.077%) HP UFT
6 1 (0.077%) Maven
6 1 (0.077%) Oracle APEX
6 1 (0.077%) Vagrant
General
1 303 (23.42%) Finance
2 78 (6.03%) Law
3 76 (5.87%) Banking
4 58 (4.48%) Legal
5 56 (4.33%) Retail
6 31 (2.40%) Advertising
7 30 (2.32%) Telecoms
8 24 (1.85%) Back Office
9 22 (1.70%) Manufacturing
10 20 (1.55%) Retail Banking
11 18 (1.39%) Investment Banking
12 13 (1.00%) Local Government
13 9 (0.70%) Marketing
13 9 (0.70%) Pharmaceutical
14 8 (0.62%) Corporate Banking
15 7 (0.54%) German Language
15 7 (0.54%) Publishing
16 6 (0.46%) Financial Institution
16 6 (0.46%) Spanish Language
17 4 (0.31%) Aerospace
Job Titles
1 273 (21.10%) Analyst
2 174 (13.45%) Service Manager
3 105 (8.11%) Support Analyst
4 88 (6.80%) IT Manager
5 83 (6.41%) Service Analyst
6 80 (6.18%) Applications Support
7 77 (5.95%) Network Engineer
8 72 (5.56%) Support Engineer
9 70 (5.41%) Architect
10 66 (5.10%) Delivery Manager
11 64 (4.95%) Project Manager
12 61 (4.71%) Services Delivery Manager
13 60 (4.64%) Service Desk Analyst
14 59 (4.56%) Team Leader
15 57 (4.40%) 2nd Line Support
16 52 (4.02%) Service Desk Manager
17 49 (3.79%) Infrastructure Manager
17 49 (3.79%) IT Support
17 49 (3.79%) ITIL Manager
18 46 (3.55%) Network Manager
Libraries, Frameworks & Software Standards
1 33 (2.55%) Web Services
2 29 (2.24%) HTML
3 20 (1.55%) XML
4 18 (1.39%) CSS
5 13 (1.00%) .NET
6 9 (0.70%) Middleware
7 6 (0.46%) Visualforce
7 6 (0.46%) XMPP
8 5 (0.39%) J2EE
9 4 (0.31%) ASP.NET
9 4 (0.31%) JSP
9 4 (0.31%) Software Packaging
9 4 (0.31%) YAML
10 3 (0.23%) JSON
10 3 (0.23%) REST
10 3 (0.23%) SOAP
11 2 (0.15%) MFC
11 2 (0.15%) WCF
11 2 (0.15%) XHTML
11 2 (0.15%) XSLT
Miscellaneous
1 126 (9.74%) Data Centre
2 111 (8.58%) Analytical Skills
3 85 (6.57%) Management Information System
4 45 (3.48%) User Experience
5 31 (2.40%) Computer Science
6 28 (2.16%) Driving Licence
7 21 (1.62%) Public Cloud
8 19 (1.47%) Enterprise Software
9 16 (1.24%) Clustering
10 15 (1.16%) Taxonomies
11 13 (1.00%) SWIFT
12 12 (0.93%) CMDB
12 12 (0.93%) PMI
12 12 (0.93%) Replication
13 9 (0.70%) Fintech
13 9 (0.70%) Mobile App
14 8 (0.62%) Equities
14 8 (0.62%) Mainframe
15 7 (0.54%) Fixed Income
16 6 (0.46%) Client/Server
Operating Systems
1 370 (28.59%) Windows
2 177 (13.68%) Windows Server
3 81 (6.26%) Linux
4 77 (5.95%) Windows 7
5 65 (5.02%) Unix
5 65 (5.02%) Windows Server 2012
6 63 (4.87%) Windows Server 2003
7 61 (4.71%) Windows Server 2008
8 37 (2.86%) Windows 10
9 17 (1.31%) Windows 8
10 15 (1.16%) Android
11 7 (0.54%) Apple iOS
11 7 (0.54%) Solaris
12 6 (0.46%) VMS
12 6 (0.46%) Windows XP
13 5 (0.39%) Mac OS X
13 5 (0.39%) Red Hat Enterprise Linux
14 4 (0.31%) AIX
14 4 (0.31%) HPUX
14 4 (0.31%) Windows Vista
Processes & Methodologies
1 1,294 (100.00%) ITIL
2 278 (21.48%) Service Management
3 272 (21.02%) Service Delivery
4 191 (14.76%) Stakeholder Management
5 186 (14.37%) Continuous Improvement
6 168 (12.98%) Project Management
7 167 (12.91%) ITSM
8 148 (11.44%) Problem Management
9 144 (11.13%) Change Management
10 123 (9.51%) Incident Management
11 119 (9.20%) Agile Software Development
12 116 (8.96%) PRINCE2
13 69 (5.33%) Coaching
13 69 (5.33%) Release Management
14 67 (5.18%) Root Cause Analysis
15 61 (4.71%) Asset Management
16 58 (4.48%) Line Management
17 57 (4.40%) Disaster Recovery
18 54 (4.17%) Change Control
19 53 (4.10%) Service Design
Programming Languages
1 165 (12.75%) SQL
2 52 (4.02%) PowerShell
3 28 (2.16%) Java
3 28 (2.16%) PHP
4 26 (2.01%) Bash Shell
5 25 (1.93%) Python
6 22 (1.70%) JavaScript
7 21 (1.62%) Ruby
8 19 (1.47%) Shell Script
9 16 (1.24%) T-SQL
10 14 (1.08%) C
10 14 (1.08%) C#
11 13 (1.00%) Perl
12 9 (0.70%) VBA
13 8 (0.62%) Groovy
14 6 (0.46%) Apex Code
15 5 (0.39%) C++
15 5 (0.39%) PL/SQL
15 5 (0.39%) VB
16 4 (0.31%) VBScript
Qualifications
1 130 (10.05%) Degree
2 105 (8.11%) Cisco Certification
3 95 (7.34%) Microsoft Certification
4 80 (6.18%) CCNA
5 74 (5.72%) CCNP
6 55 (4.25%) MCSE
7 45 (3.48%) Security Cleared
8 43 (3.32%) PRINCE2 Certification
9 30 (2.32%) SC Cleared
10 29 (2.24%) Computer Science Degree
11 24 (1.85%) MCP
12 21 (1.62%) MCSA
13 15 (1.16%) APMP
14 14 (1.08%) MCITP
15 12 (0.93%) ISEB
15 12 (0.93%) PMI Certification
16 10 (0.77%) CISSP
17 9 (0.70%) CISM
17 9 (0.70%) PRINCE2 Practitioner
18 8 (0.62%) A+ Certification
Quality Assurance & Compliance
1 232 (17.93%) SLA
2 34 (2.63%) PMO
3 31 (2.40%) QA
4 22 (1.70%) ISO/IEC 27001
5 13 (1.00%) Cyber Essentials
5 13 (1.00%) GDPR
6 10 (0.77%) PCI DSS
7 9 (0.70%) Data Quality
8 8 (0.62%) ISO 9001
8 8 (0.62%) ISO/IEC 20000
9 5 (0.39%) COBIT
10 4 (0.31%) GPG13
10 4 (0.31%) Sarbanes-Oxley
11 3 (0.23%) ISO 9000
12 2 (0.15%) ISO 22301
12 2 (0.15%) MiFID
13 1 (0.077%) GAMP
13 1 (0.077%) JSP 440
13 1 (0.077%) PMBOK
13 1 (0.077%) RosettaNet
System Software
1 252 (19.47%) Active Directory
2 126 (9.74%) VMware Infrastructure
3 66 (5.10%) vSphere
4 55 (4.25%) Hyper-V
5 24 (1.85%) XenApp
6 23 (1.78%) Virtual Machines
7 19 (1.47%) Terminal Services
8 17 (1.31%) VMware ESXi
9 14 (1.08%) XenDesktop
10 10 (0.77%) Microsoft App-V
11 9 (0.70%) Docker
12 7 (0.54%) Virtual Desktop
13 5 (0.39%) VMware Server
14 3 (0.23%) BitLocker
14 3 (0.23%) FreeRADIUS
14 3 (0.23%) NFS
15 2 (0.15%) Firmware
15 2 (0.15%) Terminal Server
15 2 (0.15%) vCloud
15 2 (0.15%) VMware NSX
Systems Management
1 85 (6.57%) SCCM
2 20 (1.55%) Puppet
3 18 (1.39%) Cisco CUCM
4 15 (1.16%) Opscode Chef
5 13 (1.00%) vCenter Server
6 12 (0.93%) FortiGate
6 12 (0.93%) vMotion
7 10 (0.77%) Ansible
7 10 (0.77%) SCOM
7 10 (0.77%) SCVMM
8 9 (0.70%) Cisco UCCX
9 8 (0.62%) WhatsUp Gold
10 7 (0.54%) NetBackup
11 6 (0.46%) Backup Exec
11 6 (0.46%) WSUS
12 5 (0.39%) AirWatch
12 5 (0.39%) Control-M
12 5 (0.39%) Nagios
13 4 (0.31%) SmoothWall
13 4 (0.31%) ZABBIX
Vendors
1 354 (27.36%) Microsoft
2 216 (16.69%) Cisco
3 183 (14.14%) VMware
4 104 (8.04%) Citrix
5 81 (6.26%) HP
6 61 (4.71%) SolarWinds
7 42 (3.25%) Oracle
8 37 (2.86%) ServiceNow
9 35 (2.70%) F5
10 33 (2.55%) SAP
11 32 (2.47%) CheckPoint
12 28 (2.16%) Infoblox
12 28 (2.16%) NetApp
12 28 (2.16%) Palo Alto
13 24 (1.85%) IBM
13 24 (1.85%) Meraki
14 23 (1.78%) Fortinet
15 20 (1.55%) Aruba
16 18 (1.39%) Remedy
16 18 (1.39%) Salesforce.com