Period
to 15 June 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 15 June 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > England
6 months to
15 Jun 2021
Same period 2020 Same period 2019
Rank 499 402 378
Rank change year-on-year -97 -24 +16
Permanent jobs citing ITIL Certification 472 536 1,130
As % of all permanent jobs advertised in England 0.53% 0.69% 0.85%
As % of the Qualifications category 2.41% 3.19% 3.42%
Number of salaries quoted 389 404 841
10th Percentile £32,000 £27,300 £29,000
25th Percentile £40,000 £40,000 £36,750
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
75th Percentile £60,000 £65,000 £62,856
90th Percentile £80,000 £73,750 £68,750
UK median annual salary £50,000 £50,000 £50,000

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 19,587 16,816 33,072
As % of all permanent IT jobs advertised in England 21.84% 21.79% 24.87%
Number of salaries quoted 11,696 12,660 24,128
10th Percentile £31,250 £29,750 £26,463
25th Percentile £41,250 £38,000 £35,000
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% -
75th Percentile £72,500 £70,000 £66,250
90th Percentile £87,500 £85,000 £82,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +1.01%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

Salary distribution for jobs citing ITIL Certification in England over the 6 months to 15 June 2021.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 15 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -69 161 £60,000 +4.35% 21
South East +11 101 £54,000 +8.00% 8
Midlands -37 63 £42,500 -1.51% 10
North of England -76 59 £42,500 -5.56% 19
East of England +10 50 £40,500 -5.60% 8
West Midlands -31 45 £42,500 -1.51% 8
South West -61 36 £46,250 -11.90% 3
North West -53 27 £50,000 - 10
Yorkshire -46 23 £35,000 -22.22% 6
East Midlands -31 18 £42,500 -2.86% 2
North East -15 9 £45,000 +100.00% 3
ITIL Certification
UK

For the 6 months to 15 June 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 472 (100.00%) ITIL
2 158 (33.47%) Microsoft
3 144 (30.51%) Service Management
3 144 (30.51%) Social Skills
4 137 (29.03%) Windows
5 127 (26.91%) Service Delivery
6 124 (26.27%) Azure
7 118 (25.00%) Microsoft 365
8 115 (24.36%) SLA
9 101 (21.40%) Active Directory
10 87 (18.43%) Finance
11 83 (17.58%) Windows Server
12 81 (17.16%) ITSM
13 70 (14.83%) Stakeholder Management
14 67 (14.19%) Problem-Solving
15 66 (13.98%) Agile Software Development
15 66 (13.98%) Problem Management
16 64 (13.56%) Change Management
17 61 (12.92%) Degree
17 61 (12.92%) Continuous Improvement
18 56 (11.86%) Incident Management
19 51 (10.81%) VMware
19 51 (10.81%) Firewall
19 51 (10.81%) Project Management
20 50 (10.59%) Self-Motivation
21 49 (10.38%) SQL
22 48 (10.17%) AWS
23 47 (9.96%) PowerShell
23 47 (9.96%) ServiceNow
24 46 (9.75%) Analytical Skills

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (4.66%) SharePoint
2 20 (4.24%) MS Exchange
3 13 (2.75%) Skype for Business
4 5 (1.06%) IIS
5 4 (0.85%) BizTalk Server
5 4 (0.85%) Exchange Server 2010
5 4 (0.85%) Exchange Server 2013
5 4 (0.85%) SharePoint 2013
6 3 (0.64%) Blackberry Enterprise Server
6 3 (0.64%) CMS
6 3 (0.64%) Confluence
7 2 (0.42%) Headless CMS
8 1 (0.21%) Adobe Experience Manager
8 1 (0.21%) Apache Solr
8 1 (0.21%) Elasticsearch
8 1 (0.21%) IBM Notes
8 1 (0.21%) Jadu
8 1 (0.21%) SharePoint 2010
8 1 (0.21%) Tomcat
8 1 (0.21%) WordPress
Applications
1 41 (8.69%) Microsoft Office
2 20 (4.24%) Microsoft Excel
3 9 (1.91%) MS Visio
4 5 (1.06%) Microsoft PowerPoint
5 4 (0.85%) Microsoft Project
6 2 (0.42%) AutoCAD
Business Applications
1 4 (0.85%) Dynamics CRM
2 2 (0.42%) Exchequer
3 1 (0.21%) Dynamics GP
Cloud Services
1 124 (26.27%) Azure
2 118 (25.00%) Microsoft 365
3 48 (10.17%) AWS
4 21 (4.45%) SaaS
5 14 (2.97%) Azure Active Directory
6 12 (2.54%) Power Platform
7 7 (1.48%) Dynamics 365
8 6 (1.27%) Cloud Computing
8 6 (1.27%) Google Workspace
8 6 (1.27%) Yammer
9 5 (1.06%) OneDrive
10 4 (0.85%) Datadog
10 4 (0.85%) IaaS
10 4 (0.85%) Mimecast
10 4 (0.85%) PowerApps
11 3 (0.64%) Akamai
12 2 (0.42%) Azure Storage
12 2 (0.42%) GCP
13 1 (0.21%) Amazon CloudWatch
13 1 (0.21%) Apigee
Communications & Networking
1 51 (10.81%) Firewall
2 40 (8.47%) DNS
3 32 (6.78%) DHCP
4 20 (4.24%) LAN
4 20 (4.24%) VPN
5 18 (3.81%) TCP/IP
6 17 (3.60%) Skype
7 15 (3.18%) WAN
8 13 (2.75%) SAN
9 12 (2.54%) VoIP
10 10 (2.12%) Network Security
11 9 (1.91%) iSCSI
12 8 (1.69%) HTTP
12 8 (1.69%) Intranet
12 8 (1.69%) WLAN
13 7 (1.48%) FTP
13 7 (1.48%) VLAN
14 6 (1.27%) Remote Desktop
14 6 (1.27%) SSL
15 5 (1.06%) IPsec
Database & Business Intelligence
1 14 (2.97%) SQL Server
2 11 (2.33%) Power BI
3 7 (1.48%) SQL Server 2012
4 5 (1.06%) GIS
5 4 (0.85%) SQL Server 2005
5 4 (0.85%) SQL Server 2008
5 4 (0.85%) SQL Server 2014
5 4 (0.85%) SQL Server 2016
6 3 (0.64%) Data Warehouse
6 3 (0.64%) Oracle Database
6 3 (0.64%) SQL Server Reporting Services
7 2 (0.42%) Data Vault
7 2 (0.42%) MySQL
7 2 (0.42%) SQL Server Integration Services
8 1 (0.21%) Amazon DynamoDB
8 1 (0.21%) Relational Database
8 1 (0.21%) Tableau
Development Applications
1 28 (5.93%) JIRA
2 3 (0.64%) Jenkins
3 2 (0.42%) Git (software)
3 2 (0.42%) Team Foundation Server
4 1 (0.21%) Sonatype Nexus
General
1 144 (30.51%) Social Skills
2 87 (18.43%) Finance
3 46 (9.75%) Analytical Skills
4 31 (6.57%) Public Sector
5 23 (4.87%) Presentation Skills
6 22 (4.66%) Telecoms
7 21 (4.45%) Law
8 13 (2.75%) Legal
8 13 (2.75%) Marketing
9 11 (2.33%) Banking
10 10 (2.12%) Influencing Skills
11 8 (1.69%) Retail
12 7 (1.48%) Organisational Skills
13 6 (1.27%) Documentation Skills
13 6 (1.27%) Games
14 4 (0.85%) Electronics
15 3 (0.64%) Manufacturing
15 3 (0.64%) Pharmaceutical
15 3 (0.64%) Police
16 2 (0.42%) Financial Institution
Job Titles
1 99 (20.97%) Service Manager
2 84 (17.80%) Analyst
3 58 (12.29%) IT Manager
4 54 (11.44%) Service Delivery Manager
5 53 (11.23%) Delivery Manager
6 44 (9.32%) IT Services Manager
7 35 (7.42%) Business Analyst
8 28 (5.93%) Applications Support
9 25 (5.30%) Infrastructure Engineer
10 22 (4.66%) Support Engineer
11 19 (4.03%) DevOps Engineer
11 19 (4.03%) Service Desk Manager
11 19 (4.03%) Windows Engineer
12 18 (3.81%) ITIL Manager
13 17 (3.60%) IT Services Delivery Manager
13 17 (3.60%) Support Manager
14 16 (3.39%) Team Leader
15 15 (3.18%) Applications Manager
15 15 (3.18%) Architect
16 14 (2.97%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 12 (2.54%) Web Services
2 8 (1.69%) .NET
3 4 (0.85%) SAML
4 3 (0.64%) ASP.NET
4 3 (0.64%) LDAP
5 2 (0.42%) HTML
5 2 (0.42%) JSON
5 2 (0.42%) Microsoft Graph
5 2 (0.42%) POSIX
5 2 (0.42%) Velocity
6 1 (0.21%) .NET Framework
6 1 (0.21%) Ajax
6 1 (0.21%) AngularJS
6 1 (0.21%) ASP.NET MVC
6 1 (0.21%) ASP.NET Web API
6 1 (0.21%) FIX Protocol
6 1 (0.21%) jQuery
6 1 (0.21%) Razor View Engine
6 1 (0.21%) React
6 1 (0.21%) Twitter Bootstrap
Miscellaneous
1 50 (10.59%) Self-Motivation
2 20 (4.24%) Enterprise Software
2 20 (4.24%) Management Information System
3 17 (3.60%) Data Centre
4 14 (2.97%) User Experience
5 11 (2.33%) Replication
6 10 (2.12%) Clustering
7 9 (1.91%) Reinsurance
8 8 (1.69%) Cloud Native
9 7 (1.48%) PMI
10 5 (1.06%) Driving Licence
10 5 (1.06%) Private Cloud
10 5 (1.06%) Public Cloud
11 4 (0.85%) Blackberry
11 4 (0.85%) Video Conferencing
12 3 (0.64%) Housing Association
12 3 (0.64%) Microsoft Licensing
13 2 (0.42%) Hybrid Cloud
13 2 (0.42%) Linux Command Line
13 2 (0.42%) Security Operations Centre
Operating Systems
1 137 (29.03%) Windows
2 83 (17.58%) Windows Server
3 45 (9.53%) Windows 10
4 43 (9.11%) Linux
5 25 (5.30%) Windows Server 2012
6 12 (2.54%) Windows Server 2016
7 10 (2.12%) Mac OS
7 10 (2.12%) Windows Server 2008
8 9 (1.91%) Windows 7
9 8 (1.69%) Mac OS X
9 8 (1.69%) Ubuntu
9 8 (1.69%) Windows Server 2019
10 7 (1.48%) Apple iOS
11 5 (1.06%) Android
12 4 (0.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 472 (100.00%) ITIL
2 144 (30.51%) Service Management
3 127 (26.91%) Service Delivery
4 81 (17.16%) ITSM
5 70 (14.83%) Stakeholder Management
6 67 (14.19%) Problem-Solving
7 66 (13.98%) Agile Software Development
7 66 (13.98%) Problem Management
8 64 (13.56%) Change Management
9 61 (12.92%) Continuous Improvement
10 56 (11.86%) Incident Management
11 51 (10.81%) Project Management
12 40 (8.47%) DevOps
13 35 (7.42%) Decision-Making
14 34 (7.20%) Process Improvement
15 33 (6.99%) Project Delivery
16 31 (6.57%) Mentoring
16 31 (6.57%) SDLC
17 29 (6.14%) Line Management
18 28 (5.93%) Service Design
Programming Languages
1 49 (10.38%) SQL
2 47 (9.96%) PowerShell
3 7 (1.48%) VB
3 7 (1.48%) VBScript
4 6 (1.27%) C
4 6 (1.27%) Python
4 6 (1.27%) T-SQL
5 4 (0.85%) C#
5 4 (0.85%) Java
5 4 (0.85%) Tcl
6 3 (0.64%) Bash Shell
6 3 (0.64%) JavaScript
7 2 (0.42%) Ruby
8 1 (0.21%) C++
8 1 (0.21%) DataFlex
8 1 (0.21%) PHP
8 1 (0.21%) PL/SQL
Qualifications
1 61 (12.92%) Degree
2 36 (7.63%) Security Cleared
3 34 (7.20%) SC Cleared
4 15 (3.18%) Microsoft Certification
5 14 (2.97%) Cisco Certification
6 13 (2.75%) Citrix Certification
7 11 (2.33%) CCNA
8 10 (2.12%) MCSA
9 9 (1.91%) CCNP
9 9 (1.91%) DV Cleared
10 8 (1.69%) A+ Certification
10 8 (1.69%) MCSE
10 8 (1.69%) PMI Certification
11 7 (1.48%) Computer Science Degree
11 7 (1.48%) MCP
12 5 (1.06%) VMware Certified Professional (VCP)
13 4 (0.85%) CCA
13 4 (0.85%) MCITP
13 4 (0.85%) Postgraduate
13 4 (0.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 115 (24.36%) SLA
2 30 (6.36%) QA
3 21 (4.45%) ISO/IEC 27001
4 10 (2.12%) Cyber Essentials
4 10 (2.12%) Cyber Essentials PLUS
5 6 (1.27%) GRC
5 6 (1.27%) ISO/IEC 20000
6 5 (1.06%) PMO
7 2 (0.42%) GDPR
7 2 (0.42%) ISO 9001
7 2 (0.42%) Sarbanes-Oxley
8 1 (0.21%) Accessibility
8 1 (0.21%) BS25999
8 1 (0.21%) ISO 9000
System Software
1 101 (21.40%) Active Directory
2 37 (7.84%) VMware Infrastructure
3 22 (4.66%) Hyper-V
4 8 (1.69%) Microsoft App-V
4 8 (1.69%) vSphere
4 8 (1.69%) XenApp
4 8 (1.69%) XenDesktop
5 4 (0.85%) Microsoft Virtual Server
5 4 (0.85%) Shibboleth
5 4 (0.85%) vCloud
5 4 (0.85%) Virtual Servers
6 3 (0.64%) DFS Replication
6 3 (0.64%) Veritas Cluster Server
7 2 (0.42%) Terminal Services
Systems Management
1 37 (7.84%) SCCM
2 33 (6.99%) Microsoft Intune
3 15 (3.18%) WSUS
4 11 (2.33%) Terraform
5 6 (1.27%) Failover Clustering
6 5 (1.06%) Active Directory Federation Services
6 5 (1.06%) AirWatch
6 5 (1.06%) Microsoft Data Protection Manager
6 5 (1.06%) SCDPM
7 4 (0.85%) FortiGate
7 4 (0.85%) Opsgenie
7 4 (0.85%) SCOM
7 4 (0.85%) Tivoli Storage Manager
8 3 (0.64%) Jamf Pro
8 3 (0.64%) McAfee ePO
8 3 (0.64%) Microsoft Clustering
8 3 (0.64%) NetBackup
8 3 (0.64%) OfficeScan
8 3 (0.64%) OpenView Configuration Management
8 3 (0.64%) Trend Micro Deep Security
Vendors
1 158 (33.47%) Microsoft
2 51 (10.81%) VMware
3 47 (9.96%) ServiceNow
4 39 (8.26%) Cisco
5 26 (5.51%) Meraki
6 23 (4.87%) Citrix
6 23 (4.87%) SAP
7 18 (3.81%) HP
8 17 (3.60%) NetApp
8 17 (3.60%) Oracle
9 15 (3.18%) IBM
10 11 (2.33%) Sophos
11 10 (2.12%) Apple
12 9 (1.91%) Snow
13 8 (1.69%) Google
14 7 (1.48%) Adobe
14 7 (1.48%) ConnectWise
14 7 (1.48%) iManage
14 7 (1.48%) Remedy
15 6 (1.27%) MobileIron