Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 385 357 316
Rank change year-on-year -28 -41 -35
Permanent jobs citing ITIL Certification 1,319 1,518 2,008
As % of all permanent IT jobs advertised in England 0.81% 0.90% 1.05%
As % of the Qualifications category 3.38% 3.66% 3.89%
Number of salaries quoted 954 1,200 1,634
England median annual salary £47,000 £45,000 £46,000
Median salary % change year-on-year +4.44% -2.17% +2.22%
10th Percentile £25,750 £25,750 £25,000
90th Percentile £67,500 £71,250 £72,500
UK median annual salary £45,947 £45,000 £45,000
% change year-on-year +2.10% - -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 39,066 41,430 51,595
As % of all permanent IT jobs advertised in England 23.91% 24.65% 27.03%
Number of salaries quoted 29,231 32,259 42,061
England median annual salary £50,000 £46,000 £47,500
Median salary % change year-on-year +8.70% -3.16% +5.56%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £77,500 £76,250
UK median annual salary £50,000 £45,000 £45,500
% change year-on-year +11.11% -1.10% +1.11%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in England.

Salary trend for ITIL Certification in England

ITIL Certification
Salary Histogram in England

The salary distribution of IT jobs citing ITIL Certification in England over the 6 months to 21 July 2018.

Salary histogram for ITIL Certification in England

ITIL Certification
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -83 401 £52,500 - 23
Midlands +53 275 £45,947 +5.62% 7
West Midlands +77 236 £47,500 +10.47% 7
South East -16 236 £45,000 - 21
North of England -2 221 £40,000 +6.67% 30
North West +10 108 £40,000 +13.39% 14
East of England -39 101 £52,500 +9.38% 5
Yorkshire -14 83 £37,500 -9.09% 15
South West -15 77 £49,938 +42.68% 5
East Midlands -9 37 £33,000 -25.00%
North East -1 30 £40,000 +6.67% 1
ITIL Certification
UK

For the 6 months to 21 July 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL Certification.

1 1,319 (100.00%) ITIL
2 379 (28.73%) Windows
3 362 (27.45%) Microsoft
4 340 (25.78%) Service Delivery
5 323 (24.49%) Finance
6 292 (22.14%) Service Management
7 232 (17.59%) Active Directory
8 219 (16.60%) Data Centre
9 216 (16.38%) SLA
10 207 (15.69%) Cisco
11 206 (15.62%) Problem-Solving
12 201 (15.24%) Degree
13 176 (13.34%) Stakeholder Management
14 171 (12.96%) Firewall
15 170 (12.89%) Continuous Improvement
16 165 (12.51%) Problem Management
17 163 (12.36%) Incident Management
17 163 (12.36%) VMware
18 160 (12.13%) Project Management
19 158 (11.98%) SQL Server
20 153 (11.60%) SQL
21 150 (11.37%) Microsoft Office
21 150 (11.37%) Analytical Skills
22 143 (10.84%) ITSM
23 142 (10.77%) Self-Motivation
24 141 (10.69%) Office 365
25 131 (9.93%) Citrix
26 128 (9.70%) Agile Software Development
27 122 (9.25%) Windows Server
28 121 (9.17%) HP

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (5.99%) MS Exchange
2 61 (4.62%) SharePoint
3 48 (3.64%) Exchange Server 2010
4 33 (2.50%) IIS
5 19 (1.44%) BizTalk Server
6 18 (1.36%) Skype for Business
7 15 (1.14%) Exchange Server 2013
7 15 (1.14%) Oracle SOA Suite
8 9 (0.68%) Tomcat
9 6 (0.45%) WebLogic
10 5 (0.38%) Cloud Foundry
10 5 (0.38%) CMS
10 5 (0.38%) Confluence
10 5 (0.38%) JBoss
10 5 (0.38%) MQSeries
10 5 (0.38%) WebSphere
11 4 (0.30%) Apache
11 4 (0.30%) Apache Solr
11 4 (0.30%) Liferay
11 4 (0.30%) Oracle Service Bus
Applications
1 150 (11.37%) Microsoft Office
2 49 (3.71%) Microsoft Excel
3 39 (2.96%) Microsoft PowerPoint
4 22 (1.67%) MS Visio
5 8 (0.61%) Microsoft Project
6 3 (0.23%) Camtasia
Business Applications
1 22 (1.67%) Markit EDM
2 18 (1.36%) assyst
3 15 (1.14%) Remedy ITSM
4 10 (0.76%) Dynamics AX
4 10 (0.76%) Dynamics CRM
5 6 (0.45%) Sentinel
6 5 (0.38%) CSG Singleview
6 5 (0.38%) PeopleSoft CRM
7 3 (0.23%) iTrent
7 3 (0.23%) NetSuite
7 3 (0.23%) Salesforce.com CRM
8 2 (0.15%) Dynamics NAV
8 2 (0.15%) Dynamics SL
8 2 (0.15%) Eikon
8 2 (0.15%) Elite 3E
8 2 (0.15%) Northgate Housing
8 2 (0.15%) Temenos T24
9 1 (0.076%) Aareon QL
9 1 (0.076%) Orchard Housing
9 1 (0.076%) SnowdropKCS
Cloud Services
1 141 (10.69%) Office 365
2 106 (8.04%) Microsoft Azure
3 79 (5.99%) Amazon AWS
4 26 (1.97%) SaaS
5 24 (1.82%) IaaS
6 22 (1.67%) AWS CloudFormation
7 14 (1.06%) Azure Active Directory
8 13 (0.99%) Cloud Computing
9 12 (0.91%) PaaS
10 9 (0.68%) Dynamics 365
11 7 (0.53%) Mimecast
11 7 (0.53%) OpenShift
12 5 (0.38%) Google Cloud Platform
13 3 (0.23%) Force.com
13 3 (0.23%) OneDrive
14 2 (0.15%) Boomi
15 1 (0.076%) Dropbox
15 1 (0.076%) G Suite
15 1 (0.076%) SuccessFactors
Communications & Networking
1 171 (12.96%) Firewall
2 105 (7.96%) WAN
3 103 (7.81%) LAN
4 74 (5.61%) SAN
4 74 (5.61%) VPN
5 64 (4.85%) DNS
6 49 (3.71%) TCP/IP
7 40 (3.03%) Internet
7 40 (3.03%) VoIP
8 35 (2.65%) NetScaler
9 27 (2.05%) IP Telephony
9 27 (2.05%) OSPF
9 27 (2.05%) SSL
10 26 (1.97%) Unified Communications
11 25 (1.90%) Cisco ASA
12 24 (1.82%) Wireless
13 23 (1.74%) DHCP
13 23 (1.74%) Wi-Fi
14 22 (1.67%) Network Security
15 18 (1.36%) Cisco Nexus
Database & Business Intelligence
1 158 (11.98%) SQL Server
2 48 (3.64%) Oracle Database
3 43 (3.26%) Data Warehouse
4 25 (1.90%) BusinessObjects
5 23 (1.74%) MySQL
5 23 (1.74%) Relational Database
6 22 (1.67%) Oracle Reports
7 17 (1.29%) NoSQL
7 17 (1.29%) SQL Server Reporting Services
8 15 (1.14%) SQL Server 2012
9 13 (0.99%) SQL Server Integration Services
10 12 (0.91%) Power BI
11 11 (0.83%) Big Data
12 9 (0.68%) PostgreSQL
13 8 (0.61%) SQL Server Analysis Services
14 7 (0.53%) Microsoft Analysis Services
14 7 (0.53%) PerformancePoint
15 6 (0.45%) RDBMS
15 6 (0.45%) SQL Server 2008
16 5 (0.38%) Hadoop
Development Applications
1 10 (0.76%) Git (software)
2 8 (0.61%) Jenkins
2 8 (0.61%) JIRA
3 7 (0.53%) Subversion
4 6 (0.45%) Team Foundation Server
5 5 (0.38%) Oracle APEX
6 2 (0.15%) Bitbucket
6 2 (0.15%) Visual Studio
6 2 (0.15%) Visual Studio Team System
6 2 (0.15%) VSS/SourceSafe
7 1 (0.076%) ClearCase
7 1 (0.076%) ClearQuest
7 1 (0.076%) Cucumber
7 1 (0.076%) HP UFT
7 1 (0.076%) JMeter
7 1 (0.076%) MSI
7 1 (0.076%) Selenium
General
1 323 (24.49%) Finance
2 80 (6.07%) Banking
3 59 (4.47%) Legal
4 52 (3.94%) Telecoms
5 48 (3.64%) Retail
6 39 (2.96%) Advertising
6 39 (2.96%) Law
7 25 (1.90%) Back Office
7 25 (1.90%) Marketing
8 23 (1.74%) Financial Institution
9 18 (1.36%) Local Government
10 16 (1.21%) Investment Banking
11 15 (1.14%) Publishing
12 13 (0.99%) Billing
13 8 (0.61%) Games
13 8 (0.61%) Manufacturing
14 7 (0.53%) French Language
15 5 (0.38%) German Language
15 5 (0.38%) Private Banking
15 5 (0.38%) Retail Banking
Job Titles
1 304 (23.05%) Analyst
2 154 (11.68%) Service Manager
3 120 (9.10%) Support Analyst
4 103 (7.81%) Service Analyst
5 101 (7.66%) Applications Support
6 88 (6.67%) IT Manager
7 84 (6.37%) Architect
8 78 (5.91%) Team Leader
9 73 (5.53%) Applications Support Analyst
10 59 (4.47%) Delivery Manager
10 59 (4.47%) Support Engineer
11 57 (4.32%) Services Delivery Manager
12 54 (4.09%) Service Desk Analyst
13 51 (3.87%) Project Manager
14 48 (3.64%) Service Desk Manager
15 41 (3.11%) IT Support
15 41 (3.11%) Network Engineer
16 38 (2.88%) Technical Support
17 36 (2.73%) Business Analyst
17 36 (2.73%) Senior Analyst
Libraries, Frameworks & Software Standards
1 41 (3.11%) Web Services
1 41 (3.11%) XML
2 38 (2.88%) .NET
3 21 (1.59%) HTML
4 19 (1.44%) JSON
4 19 (1.44%) REST
5 18 (1.36%) Middleware
5 18 (1.36%) SOAP
6 17 (1.29%) CSS
7 10 (0.76%) J2EE
8 9 (0.68%) .NET Framework
9 8 (0.61%) LDAP
9 8 (0.61%) SAML
10 6 (0.45%) JMS
10 6 (0.45%) jQuery
11 5 (0.38%) WCF
11 5 (0.38%) WF
12 4 (0.30%) FIX Protocol
12 4 (0.30%) HTML5
12 4 (0.30%) Oracle Fusion
Miscellaneous
1 219 (16.60%) Data Centre
2 150 (11.37%) Analytical Skills
3 142 (10.77%) Self-Motivation
4 94 (7.13%) Computer Science
5 86 (6.52%) Management Information System
6 47 (3.56%) Enterprise Software
7 45 (3.41%) User Experience
8 38 (2.88%) Public Cloud
9 26 (1.97%) CMDB
10 25 (1.90%) CCTV
11 20 (1.52%) Replication
12 19 (1.44%) NHS
13 18 (1.36%) Blackberry
14 17 (1.29%) SWIFT
15 16 (1.21%) EPoS
15 16 (1.21%) Fintech
16 15 (1.14%) HP Storage
16 15 (1.14%) Video Conferencing
17 14 (1.06%) Clustering
17 14 (1.06%) Driving Licence
Operating Systems
1 379 (28.73%) Windows
2 122 (9.25%) Windows Server
3 120 (9.10%) Linux
4 106 (8.04%) Windows 7
5 89 (6.75%) Unix
6 69 (5.23%) Windows 10
7 47 (3.56%) Windows Server 2012
8 38 (2.88%) Windows Server 2008
9 22 (1.67%) Windows Server 2003
10 18 (1.36%) HPUX
10 18 (1.36%) Windows 8
11 16 (1.21%) Red Hat Enterprise Linux
12 15 (1.14%) Apple iOS
13 11 (0.83%) Solaris
14 8 (0.61%) Android
14 8 (0.61%) Mac OS X
14 8 (0.61%) Windows 2000
15 7 (0.53%) Windows XP
16 5 (0.38%) Oracle Linux
17 3 (0.23%) Ubuntu
Processes & Methodologies
1 1,319 (100.00%) ITIL
2 340 (25.78%) Service Delivery
3 292 (22.14%) Service Management
4 206 (15.62%) Problem-Solving
5 176 (13.34%) Stakeholder Management
6 170 (12.89%) Continuous Improvement
7 165 (12.51%) Problem Management
8 163 (12.36%) Incident Management
9 160 (12.13%) Project Management
10 143 (10.84%) ITSM
11 128 (9.70%) Agile Software Development
12 120 (9.10%) PRINCE2
13 107 (8.11%) Change Management
14 104 (7.88%) Root Cause Analysis
15 96 (7.28%) Presales
16 72 (5.46%) Service Design
17 69 (5.23%) Asset Management
18 61 (4.62%) Data Protection
18 61 (4.62%) Mentoring
18 61 (4.62%) Process Improvement
Programming Languages
1 153 (11.60%) SQL
2 92 (6.97%) PowerShell
3 59 (4.47%) Java
4 35 (2.65%) Shell Script
5 33 (2.50%) JavaScript
6 19 (1.44%) PL/SQL
7 18 (1.36%) Python
8 17 (1.29%) C#
9 15 (1.14%) T-SQL
10 14 (1.06%) PHP
11 13 (0.99%) C
12 9 (0.68%) VB
13 8 (0.61%) Bash Shell
14 6 (0.45%) C++
14 6 (0.45%) Perl
15 5 (0.38%) Scala
16 4 (0.30%) Ruby
16 4 (0.30%) Tcl
16 4 (0.30%) VBA
17 3 (0.23%) ABAP
Qualifications
1 201 (15.24%) Degree
2 102 (7.73%) Microsoft Certification
3 80 (6.07%) Computer Science Degree
4 72 (5.46%) Cisco Certification
4 72 (5.46%) Security Cleared
5 57 (4.32%) CCNA
6 56 (4.25%) SC Cleared
7 47 (3.56%) CCNP
8 43 (3.26%) MCSE
9 37 (2.81%) MCP
10 31 (2.35%) PRINCE2 Certification
11 26 (1.97%) MCSA
12 25 (1.90%) PMI Certification
13 21 (1.59%) MCITP
14 16 (1.21%) PMP
14 16 (1.21%) Sun Certification
15 14 (1.06%) VMware Certified Professional (VCP)
16 13 (0.99%) A+ Certification
17 11 (0.83%) CISSP
17 11 (0.83%) ISEB
Quality Assurance & Compliance
1 216 (16.38%) SLA
2 44 (3.34%) GDPR
3 40 (3.03%) Data Quality
4 38 (2.88%) ISO/IEC 27001
5 33 (2.50%) QA
6 27 (2.05%) PCI DSS
7 19 (1.44%) Cyber Essentials
8 14 (1.06%) PMO
9 13 (0.99%) COBIT
9 13 (0.99%) ISO/IEC 20000
10 12 (0.91%) ISO/IEC 19770
11 9 (0.68%) Cyber Essentials PLUS
12 8 (0.61%) GPG13
13 7 (0.53%) ISO 9001
14 4 (0.30%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
15 2 (0.15%) Disclosure Scotland
15 2 (0.15%) IFRS
15 2 (0.15%) IFRS 9
16 1 (0.076%) GAMP
16 1 (0.076%) ISAE 3402
System Software
1 232 (17.59%) Active Directory
2 103 (7.81%) VMware Infrastructure
3 62 (4.70%) VMware ESXi
4 50 (3.79%) XenApp
5 49 (3.71%) vSphere
6 43 (3.26%) Microsoft App-V
7 42 (3.18%) Hyper-V
8 35 (2.65%) XenDesktop
9 13 (0.99%) Firmware
10 10 (0.76%) Terminal Services
11 9 (0.68%) Docker
11 9 (0.68%) vCloud
12 7 (0.53%) VMware NSX
13 5 (0.38%) Virtual Machines
14 4 (0.30%) Virtual Servers
15 2 (0.15%) Shibboleth
16 1 (0.076%) Citrix Presentation Server
16 1 (0.076%) Oracle RAC
16 1 (0.076%) oVirt
16 1 (0.076%) RHEV
Systems Management
1 91 (6.90%) SCCM
2 30 (2.27%) vCenter Server
3 26 (1.97%) Puppet
4 25 (1.90%) vMotion
5 24 (1.82%) Opscode Chef
6 23 (1.74%) SCVMM
7 15 (1.14%) HP Data Protector
8 13 (0.99%) Cisco CUCM
8 13 (0.99%) FortiGate
8 13 (0.99%) SCOM
9 12 (0.91%) Single Sign-On
10 10 (0.76%) NetBackup
10 10 (0.76%) WSUS
11 8 (0.61%) Ansible
12 5 (0.38%) AirWatch
12 5 (0.38%) Kubernetes
12 5 (0.38%) SCSM
12 5 (0.38%) Terraform
13 4 (0.30%) ITRS Geneos
13 4 (0.30%) PowerCLI
Vendors
1 362 (27.45%) Microsoft
2 207 (15.69%) Cisco
3 163 (12.36%) VMware
4 131 (9.93%) Citrix
5 121 (9.17%) HP
6 107 (8.11%) Oracle
7 105 (7.96%) CheckPoint
8 94 (7.13%) ServiceNow
9 77 (5.84%) Fortinet
10 45 (3.41%) IBM
11 36 (2.73%) Remedy
12 29 (2.20%) SAP
13 27 (2.05%) Ivanti
14 26 (1.97%) 3PAR
15 22 (1.67%) F5
15 22 (1.67%) Palo Alto
15 22 (1.67%) Vermilion
16 21 (1.59%) Veeam
17 20 (1.52%) SolarWinds
18 19 (1.44%) Apple