Customer-Centricity Jobs in Scotland

Customer-Centric
UK > Scotland

The table below provides summary statistics for permanent job vacancies advertised in Scotland requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 145 241 185
Rank change year-on-year +96 -56 +48
Permanent jobs citing Customer-Centricity 16 38 28
As % of all permanent jobs advertised in Scotland 0.53% 0.57% 0.61%
As % of the Processes & Methodologies category 0.58% 0.61% 0.65%
Number of salaries quoted 3 30 15
10th Percentile £56,500 £36,700 -
25th Percentile £58,750 £37,688 £67,500
Median annual salary (50th Percentile) £65,000 £46,750 £70,600
Median % change year-on-year +39.04% -33.78% +56.89%
75th Percentile £104,325 £53,313 £72,500
90th Percentile £126,421 £57,500 £81,451
UK median annual salary £55,000 £47,500 £70,000
% change year-on-year +15.79% -32.14% +7.69%

All Process and Methodology Skills
Scotland

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Scotland.

Permanent vacancies with a requirement for process or methodology skills 2,772 6,185 4,341
As % of all permanent jobs advertised in Scotland 92.68% 92.23% 94.27%
Number of salaries quoted 1,359 2,397 2,170
10th Percentile £31,250 £28,750 £32,463
25th Percentile £43,750 £40,500 £42,000
Median annual salary (50th Percentile) £52,500 £52,500 £57,500
Median % change year-on-year - -8.70% +4.55%
75th Percentile £62,500 £65,000 £72,500
90th Percentile £82,550 £80,000 £85,000
UK median annual salary £57,500 £55,000 £61,000
% change year-on-year +4.55% -9.84% +1.67%

Customer-Centricity
Job Vacancy Trend in Scotland

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Customer-Centricity in Scotland

Customer-Centricity
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Customer-Centricity in Scotland.

Salary trend for Customer-Centricity in Scotland

Customer-Centricity
Salary Histogram in Scotland

Salary distribution for jobs citing Customer-Centricity in Scotland over the 6 months to 17 May 2025.

Salary histogram for Customer-Centricity in Scotland

Customer-Centricity
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Scotland region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +22 11 £100,326 +100.65% 16
Fife - 3 - - 1
Glasgow +163 1 - - 2
Aberdeen +26 1 £55,000 +34.15% 3
Customer-Centricity
UK

Customer-Centricity
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) nginx
Applications
1 3 (18.75%) Microsoft Excel
2 2 (12.50%) Chatbot
Cloud Services
1 5 (31.25%) AWS
2 4 (25.00%) GCP
3 3 (18.75%) OpenShift
4 2 (12.50%) Azure
5 1 (6.25%) Amazon EKS
5 1 (6.25%) Datadog
5 1 (6.25%) GitHub
Communications & Networking
1 1 (6.25%) DNS
1 1 (6.25%) F5 BIG-IP LTM
1 1 (6.25%) Network Security
Database & Business Intelligence
1 3 (18.75%) MS Access
2 1 (6.25%) PostgreSQL
2 1 (6.25%) SQL Server
Development Applications
1 1 (6.25%) Git
1 1 (6.25%) GitLab
1 1 (6.25%) Jenkins
1 1 (6.25%) JIRA
General
1 5 (31.25%) Social Skills
2 4 (25.00%) Finance
3 3 (18.75%) Inclusion and Diversity
3 3 (18.75%) Influencing Skills
3 3 (18.75%) Legal
3 3 (18.75%) Retail
4 2 (12.50%) Analytical Skills
5 1 (6.25%) Banking
5 1 (6.25%) Games
5 1 (6.25%) Law
Job Titles
1 4 (25.00%) Project Manager
2 3 (18.75%) Integration Manager
2 3 (18.75%) Integration Project Manager
2 3 (18.75%) Principal Engineer
2 3 (18.75%) Software Engineer
2 3 (18.75%) Sustainability Manager
3 2 (12.50%) Field Service Technician
4 1 (6.25%) Delivery Manager
4 1 (6.25%) Network Architect
4 1 (6.25%) Network Security Architect
4 1 (6.25%) Network Technical Architect
4 1 (6.25%) Procurement Manager
4 1 (6.25%) Procurement Project Manager
4 1 (6.25%) Security Architect
4 1 (6.25%) Security Technical Architect
4 1 (6.25%) Service Delivery Manager
4 1 (6.25%) Service Manager
4 1 (6.25%) Systems Engineer
4 1 (6.25%) Technical Architect
4 1 (6.25%) Technical Design Architect
Libraries, Frameworks & Software Standards
1 2 (12.50%) EDI
2 1 (6.25%) JSON
2 1 (6.25%) OpenTelemetry
2 1 (6.25%) React
2 1 (6.25%) Spring Boot
2 1 (6.25%) XML
Miscellaneous
1 3 (18.75%) Wiki
2 2 (12.50%) EPoS
3 1 (6.25%) Cyber Defence
3 1 (6.25%) Cyber Threat
3 1 (6.25%) Distributed Systems
3 1 (6.25%) Enterprise Software
3 1 (6.25%) Private Cloud
3 1 (6.25%) Public Cloud
Processes & Methodologies
1 10 (62.50%) Agile
2 8 (50.00%) Roadmaps
3 7 (43.75%) DevOps
4 6 (37.50%) Software Engineering
5 4 (25.00%) Problem-Solving
5 4 (25.00%) Project Management
5 4 (25.00%) Requirements Gathering
5 4 (25.00%) Test Automation
5 4 (25.00%) User Experience
6 3 (18.75%) Customer Service
6 3 (18.75%) DMAIC
6 3 (18.75%) Prototyping
6 3 (18.75%) TDD
6 3 (18.75%) Unit Testing
7 2 (12.50%) Coaching
7 2 (12.50%) Conversational UI
7 2 (12.50%) Customer-Centric Approach
7 2 (12.50%) Incident Response
7 2 (12.50%) Microservices
7 2 (12.50%) Requirements Analysis
Programming Languages
1 5 (31.25%) Java
2 4 (25.00%) Python
2 4 (25.00%) SQL
3 2 (12.50%) JavaScript
4 1 (6.25%) Bash
4 1 (6.25%) Go
4 1 (6.25%) VBA
Qualifications
1 3 (18.75%) Degree
2 1 (6.25%) CCNA
2 1 (6.25%) CCNP
2 1 (6.25%) Cisco Certification
System Software
1 1 (6.25%) Docker
Systems Management
1 3 (18.75%) Kubernetes
2 2 (12.50%) Grafana
3 1 (6.25%) Prometheus
3 1 (6.25%) Terraform
Vendors
1 2 (12.50%) IBM
2 1 (6.25%) F5
2 1 (6.25%) Microsoft
2 1 (6.25%) Oracle
2 1 (6.25%) Splunk
2 1 (6.25%) Workday