Period
to 17 October 2018

The median annual salary for a 3rd Line Support Engineer was £35,000 in advertised job vacancies in the South East during the 6 months to 17 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England > South East
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 461 399 430
Rank change year-on-year -62 +31 -6
Permanent jobs requiring a 3rd Line Support Engineer 81 137 186
As % of all permanent IT jobs advertised in the South East 0.28% 0.47% 0.52%
As % of the Job Titles category 0.29% 0.49% 0.54%
Number of salaries quoted 73 121 167
South East median annual salary £35,000 £35,000 £37,500
Median salary % change year-on-year - -6.67% -2.60%
10th Percentile £27,500 £25,500 £29,750
90th Percentile £47,500 £47,500 £46,100
England median annual salary £36,000 £37,500 £35,000
% change year-on-year -4.00% +7.14% -6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 28,073 28,022 34,587
% of permanent IT jobs with a recognized job title 96.43% 96.70% 97.04%
Number of salaries quoted 23,330 23,377 29,117
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +3.45%
10th Percentile £26,750 £26,000 £26,250
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

3rd Line Support Engineer
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the South East.

Salary trend for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing 3rd Line Support Engineer in the South East over the 6 months to 17 October 2018.

Salary histogram for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the South East region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -27 37 £35,000 +2.19% 4
Berkshire -8 24 £37,500 - 2
Hampshire -22 18 £31,500 -5.12% 2
Surrey +30 16 £35,000 - 3
Buckinghamshire +5 9 £35,000 -
West Sussex +5 8 £45,000 +1.69%
Oxfordshire -19 4 £32,500 - 2
Kent -7 1 £32,500 - 1
East Sussex -31 1 - -
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 17 October 2018, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 3rd Line Support Engineer in the job title.

1 65 (80.25%) Windows
2 57 (70.37%) Active Directory
3 52 (64.20%) Windows Server
4 38 (46.91%) Microsoft
5 36 (44.44%) VMware
5 36 (44.44%) Office 365
6 27 (33.33%) VMware Infrastructure
6 27 (33.33%) MS Exchange
7 23 (28.40%) Windows 7
7 23 (28.40%) Windows Server 2012
8 21 (25.93%) Hyper-V
8 21 (25.93%) DNS
9 20 (24.69%) Firewall
10 19 (23.46%) Windows 10
11 18 (22.22%) ITIL
12 17 (20.99%) Windows Server 2008
13 16 (19.75%) SQL
13 16 (19.75%) DHCP
14 15 (18.52%) Microsoft Azure
15 14 (17.28%) TCP/IP
16 13 (16.05%) Citrix
17 12 (14.81%) XenApp
17 12 (14.81%) Exchange Server 2013
18 11 (13.58%) Infrastructure Engineering
18 11 (13.58%) Microsoft Certification
18 11 (13.58%) LAN
18 11 (13.58%) WAN
19 10 (12.35%) VoIP
19 10 (12.35%) VPN
19 10 (12.35%) SQL Server

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (33.33%) MS Exchange
2 12 (14.81%) Exchange Server 2013
3 7 (8.64%) SharePoint
4 6 (7.41%) Exchange Server 2010
5 5 (6.17%) Skype for Business
6 2 (2.47%) Confluence
7 1 (1.23%) IIS
Applications
1 7 (8.64%) Microsoft Office
2 1 (1.23%) Microsoft Excel
2 1 (1.23%) Microsoft PowerPoint
Business Applications
1 3 (3.70%) Dynamics CRM
Cloud Services
1 36 (44.44%) Office 365
2 15 (18.52%) Microsoft Azure
3 4 (4.94%) Amazon AWS
4 3 (3.70%) IaaS
5 2 (2.47%) SaaS
6 1 (1.23%) Azure Active Directory
6 1 (1.23%) OneDrive
Communications & Networking
1 21 (25.93%) DNS
2 20 (24.69%) Firewall
3 16 (19.75%) DHCP
4 14 (17.28%) TCP/IP
5 11 (13.58%) LAN
5 11 (13.58%) WAN
6 10 (12.35%) VoIP
6 10 (12.35%) VPN
7 7 (8.64%) SAN
8 5 (6.17%) Internet
8 5 (6.17%) NAS
8 5 (6.17%) VLAN
9 4 (4.94%) Network Security
9 4 (4.94%) Skype
10 2 (2.47%) Asterisk PBX
10 2 (2.47%) iSCSI
10 2 (2.47%) Remote Desktop
10 2 (2.47%) SNMP
10 2 (2.47%) Wireless
11 1 (1.23%) Ethernet
Database & Business Intelligence
1 10 (12.35%) SQL Server
2 1 (1.23%) NoSQL
General
1 7 (8.64%) Finance
2 4 (4.94%) Electronics
3 3 (3.70%) Law
3 3 (3.70%) Manufacturing
3 3 (3.70%) Marketing
3 3 (3.70%) Telecoms
4 1 (1.23%) Automotive
4 1 (1.23%) Legal
Libraries, Frameworks & Software Standards
1 2 (2.47%) LDAP
2 1 (1.23%) .NET
2 1 (1.23%) Web Services
2 1 (1.23%) WebRTC
Miscellaneous
1 5 (6.17%) Driving Licence
2 4 (4.94%) Data Centre
3 2 (2.47%) Analytical Skills
3 2 (2.47%) Replication
4 1 (1.23%) Clustering
4 1 (1.23%) e-Learning
4 1 (1.23%) Hybrid Cloud
4 1 (1.23%) Infotainment
4 1 (1.23%) Self-Motivation
Operating Systems
1 65 (80.25%) Windows
2 52 (64.20%) Windows Server
3 23 (28.40%) Windows 7
3 23 (28.40%) Windows Server 2012
4 19 (23.46%) Windows 10
5 17 (20.99%) Windows Server 2008
6 10 (12.35%) Linux
7 8 (9.88%) Windows 8
8 4 (4.94%) AIX
8 4 (4.94%) Unix
9 3 (3.70%) Mac OS
10 2 (2.47%) Windows Server 2003
11 1 (1.23%) Mac OS X
11 1 (1.23%) SUSE
Processes & Methodologies
1 18 (22.22%) ITIL
2 11 (13.58%) Infrastructure Engineering
3 9 (11.11%) Problem-Solving
4 5 (6.17%) Network Design
5 4 (4.94%) Kalman Filter
5 4 (4.94%) Migration
5 4 (4.94%) Software Deployment
6 3 (3.70%) Business Intelligence
6 3 (3.70%) CRM
6 3 (3.70%) Digital Marketing
6 3 (3.70%) Disaster Recovery
6 3 (3.70%) Programme Management
7 2 (2.47%) Business Development
7 2 (2.47%) Capacity Planning
7 2 (2.47%) Cybersecurity
7 2 (2.47%) E-Commerce
7 2 (2.47%) Project Management
7 2 (2.47%) Stakeholder Management
7 2 (2.47%) Web Filtering
8 1 (1.23%) Antivirus Management
Programming Languages
1 16 (19.75%) SQL
2 3 (3.70%) PowerShell
3 1 (1.23%) C
3 1 (1.23%) C#
3 1 (1.23%) VB.NET
Qualifications
1 11 (13.58%) Microsoft Certification
2 7 (8.64%) CCNA
2 7 (8.64%) Cisco Certification
2 7 (8.64%) ITIL Certification
2 7 (8.64%) MCSA
2 7 (8.64%) MCSE
3 6 (7.41%) VMware Certified Professional (VCP)
4 3 (3.70%) A+ Certification
4 3 (3.70%) Degree
4 3 (3.70%) MCITP
5 2 (2.47%) CompTIA Security+
5 2 (2.47%) Network+ Certification
6 1 (1.23%) MCP
6 1 (1.23%) SC Cleared
6 1 (1.23%) Security Cleared
Quality Assurance & Compliance
1 8 (9.88%) SLA
2 2 (2.47%) GDPR
3 1 (1.23%) ISO 22301
3 1 (1.23%) ISO/IEC 27001
3 1 (1.23%) PMO
System Software
1 57 (70.37%) Active Directory
2 27 (33.33%) VMware Infrastructure
3 21 (25.93%) Hyper-V
4 12 (14.81%) XenApp
5 8 (9.88%) XenDesktop
6 2 (2.47%) Docker
6 2 (2.47%) pfSense
6 2 (2.47%) VirtualBox
6 2 (2.47%) vSphere
7 1 (1.23%) Virtual Machines
Systems Management
1 9 (11.11%) SCCM
2 6 (7.41%) Backup Exec
3 5 (6.17%) Norton AntiVirus
4 4 (4.94%) NetBackup
4 4 (4.94%) WSUS
5 1 (1.23%) Microsoft Clustering
5 1 (1.23%) Opsview
5 1 (1.23%) Single Sign-On
Vendors
1 38 (46.91%) Microsoft
2 36 (44.44%) VMware
3 13 (16.05%) Citrix
4 9 (11.11%) Cisco
5 6 (7.41%) Symantec
6 4 (4.94%) IBM
6 4 (4.94%) Veeam
7 3 (3.70%) Apple
7 3 (3.70%) Avaya
7 3 (3.70%) Dell
7 3 (3.70%) SAP
8 2 (2.47%) Meraki
9 1 (1.23%) Automation Anywhere
9 1 (1.23%) Blue Prism
9 1 (1.23%) ConnectWise
9 1 (1.23%) Kaseya
9 1 (1.23%) Mitel
9 1 (1.23%) Synology
9 1 (1.23%) UiPath
9 1 (1.23%) Virgin Media