Period
to 23 July 2018

The median annual salary for a 3rd Line Support Engineer was £35,000 in advertised job vacancies in the South East during the 6 months to 23 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England > South East
6 months to
23 Jul 2018
Same period 2017 Same period 2016
Rank 472 405 406
Rank change year-on-year -67 +1 +36
Permanent jobs requiring a 3rd Line Support Engineer 76 135 230
As % of all permanent IT jobs advertised in the South East 0.25% 0.45% 0.60%
As % of the Job Titles category 0.26% 0.47% 0.62%
Number of salaries quoted 69 122 214
South East median annual salary £35,000 £35,000 £40,000
Median salary % change year-on-year - -12.50% +3.90%
10th Percentile £26,250 £23,250 £30,250
90th Percentile £48,750 £50,000 £52,500
England median annual salary £36,000 £36,000 £37,000
% change year-on-year - -2.70% -1.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,287 28,740 36,980
% of permanent IT jobs with a recognized job title 96.97% 96.80% 97.19%
Number of salaries quoted 24,355 24,091 31,482
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,955 £26,250 £25,750
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

3rd Line Support Engineer
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the South East.

Salary trend for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing 3rd Line Support Engineer in the South East over the 6 months to 23 July 2018.

Salary histogram for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the South East region over the 6 months to 23 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -42 28 £35,000 - 2
Hampshire -9 20 £32,500 -13.91%
Berkshire -16 16 £37,500 -
Surrey +10 15 £28,500 -18.57% 2
Buckinghamshire +4 8 £35,000 -3.45%
West Sussex +10 6 £47,500 +34.75%
Kent -6 4 £32,500 +8.33%
Oxfordshire -44 4 £32,500 - 2
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 July 2018, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 3rd Line Support Engineer in the job title.

1 60 (78.95%) Windows
2 49 (64.47%) Active Directory
3 43 (56.58%) Microsoft
4 42 (55.26%) Windows Server
5 36 (47.37%) VMware
6 27 (35.53%) Hyper-V
6 27 (35.53%) MS Exchange
7 26 (34.21%) Office 365
8 23 (30.26%) DNS
9 22 (28.95%) VMware Infrastructure
10 20 (26.32%) Firewall
10 20 (26.32%) Microsoft Certification
11 19 (25.00%) DHCP
12 17 (22.37%) Windows Server 2012
13 16 (21.05%) MCSE
13 16 (21.05%) SQL
14 15 (19.74%) Windows Server 2008
15 14 (18.42%) Windows 7
15 14 (18.42%) MCSA
15 14 (18.42%) TCP/IP
16 13 (17.11%) Citrix
17 12 (15.79%) Microsoft Azure
17 12 (15.79%) Windows 10
18 11 (14.47%) Exchange Server 2010
18 11 (14.47%) Backup Exec
18 11 (14.47%) Apple
18 11 (14.47%) SQL Server
18 11 (14.47%) Linux
18 11 (14.47%) ITIL
19 9 (11.84%) MCP

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (35.53%) MS Exchange
2 11 (14.47%) Exchange Server 2010
3 8 (10.53%) Exchange Server 2013
4 7 (9.21%) SharePoint
5 6 (7.89%) Skype for Business
6 2 (2.63%) Confluence
6 2 (2.63%) IIS
7 1 (1.32%) Exchange Server 2007
Applications
1 8 (10.53%) Microsoft Office
2 1 (1.32%) Microsoft Excel
2 1 (1.32%) Microsoft PowerPoint
Business Applications
1 1 (1.32%) Dynamics CRM
Cloud Services
1 26 (34.21%) Office 365
2 12 (15.79%) Microsoft Azure
3 4 (5.26%) Amazon AWS
4 3 (3.95%) IaaS
4 3 (3.95%) Mimecast
4 3 (3.95%) SaaS
5 2 (2.63%) Azure Active Directory
6 1 (1.32%) OneDrive
Communications & Networking
1 23 (30.26%) DNS
2 20 (26.32%) Firewall
3 19 (25.00%) DHCP
4 14 (18.42%) TCP/IP
5 9 (11.84%) LAN
5 9 (11.84%) VoIP
5 9 (11.84%) WAN
6 8 (10.53%) VPN
7 6 (7.89%) Network Security
8 4 (5.26%) Internet
8 4 (5.26%) SAN
9 3 (3.95%) NAS
9 3 (3.95%) Skype
9 3 (3.95%) VLAN
10 2 (2.63%) Asterisk PBX
10 2 (2.63%) iSCSI
10 2 (2.63%) Remote Desktop
10 2 (2.63%) SNMP
11 1 (1.32%) HTTPS
11 1 (1.32%) MPLS
Database & Business Intelligence
1 11 (14.47%) SQL Server
2 2 (2.63%) Oracle Database
2 2 (2.63%) Oracle Reports
3 1 (1.32%) NoSQL
Development Applications
1 2 (2.63%) Visual Studio
General
1 4 (5.26%) Finance
1 4 (5.26%) Law
2 2 (2.63%) Legal
3 1 (1.32%) Advertising
3 1 (1.32%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.95%) .NET
2 2 (2.63%) .NET Framework
2 2 (2.63%) LDAP
3 1 (1.32%) WebRTC
Miscellaneous
1 8 (10.53%) iPad
2 4 (5.26%) Data Centre
3 3 (3.95%) Driving Licence
4 2 (2.63%) Analytical Skills
4 2 (2.63%) Computer Science
5 1 (1.32%) Clustering
5 1 (1.32%) Fintech
5 1 (1.32%) Hybrid Cloud
5 1 (1.32%) Replication
Operating Systems
1 60 (78.95%) Windows
2 42 (55.26%) Windows Server
3 17 (22.37%) Windows Server 2012
4 15 (19.74%) Windows Server 2008
5 14 (18.42%) Windows 7
6 12 (15.79%) Windows 10
7 11 (14.47%) Linux
8 9 (11.84%) Mac OS X
9 7 (9.21%) Windows 8
10 4 (5.26%) AIX
10 4 (5.26%) Unix
11 3 (3.95%) Mac OS
11 3 (3.95%) Windows Server 2003
12 2 (2.63%) Windows Vista
12 2 (2.63%) Windows XP
Processes & Methodologies
1 11 (14.47%) ITIL
2 8 (10.53%) Problem-Solving
3 4 (5.26%) Migration
3 4 (5.26%) Software Deployment
4 3 (3.95%) Disaster Recovery
4 3 (3.95%) Kalman Filter
4 3 (3.95%) Proactive Monitoring
5 2 (2.63%) Business Development
5 2 (2.63%) Capacity Planning
5 2 (2.63%) Cybersecurity
5 2 (2.63%) E-Commerce
5 2 (2.63%) Incident Management
5 2 (2.63%) Project Management
5 2 (2.63%) SIEM
5 2 (2.63%) Time Management
5 2 (2.63%) Web Filtering
6 1 (1.32%) CRM
6 1 (1.32%) ERP
6 1 (1.32%) Network Design
6 1 (1.32%) Stakeholder Management
Programming Languages
1 16 (21.05%) SQL
2 3 (3.95%) C#
2 3 (3.95%) PowerShell
3 2 (2.63%) JavaScript
4 1 (1.32%) C
4 1 (1.32%) VB.NET
Qualifications
1 20 (26.32%) Microsoft Certification
2 16 (21.05%) MCSE
3 14 (18.42%) MCSA
4 9 (11.84%) MCP
4 9 (11.84%) MCTS
5 8 (10.53%) DBS Check
6 6 (7.89%) Degree
7 5 (6.58%) A+ Certification
8 4 (5.26%) CCNA
8 4 (5.26%) Cisco Certification
8 4 (5.26%) CompTIA Security+
8 4 (5.26%) MCITP
8 4 (5.26%) Network+ Certification
8 4 (5.26%) VMware Certified Professional (VCP)
9 2 (2.63%) Computer Science Degree
9 2 (2.63%) ITIL Certification
9 2 (2.63%) Master's Degree
10 1 (1.32%) SC Cleared
10 1 (1.32%) Security Cleared
Quality Assurance & Compliance
1 5 (6.58%) SLA
2 2 (2.63%) GDPR
2 2 (2.63%) ISO/IEC 27001
3 1 (1.32%) ISO 22301
3 1 (1.32%) ISO 9000
3 1 (1.32%) PMO
System Software
1 49 (64.47%) Active Directory
2 27 (35.53%) Hyper-V
3 22 (28.95%) VMware Infrastructure
4 8 (10.53%) XenApp
5 4 (5.26%) XenDesktop
6 3 (3.95%) vSphere
7 2 (2.63%) Docker
7 2 (2.63%) MetaFrame
7 2 (2.63%) pfSense
7 2 (2.63%) Terminal Services
8 1 (1.32%) Forefront TMG
Systems Management
1 11 (14.47%) Backup Exec
2 6 (7.89%) SCCM
3 5 (6.58%) Norton AntiVirus
4 4 (5.26%) NetBackup
4 4 (5.26%) WSUS
5 2 (2.63%) Opsview
6 1 (1.32%) Ansible
6 1 (1.32%) Microsoft Clustering
6 1 (1.32%) Puppet
6 1 (1.32%) Single Sign-On
6 1 (1.32%) vCenter Server
Vendors
1 43 (56.58%) Microsoft
2 36 (47.37%) VMware
3 13 (17.11%) Citrix
4 11 (14.47%) Apple
5 9 (11.84%) Symantec
6 8 (10.53%) Cisco
7 4 (5.26%) IBM
7 4 (5.26%) SolarWinds
8 3 (3.95%) Dell
8 3 (3.95%) Sophos
8 3 (3.95%) Veeam
9 2 (2.63%) Capita
9 2 (2.63%) Oracle
10 1 (1.32%) Automation Anywhere
10 1 (1.32%) Avaya
10 1 (1.32%) Blue Prism
10 1 (1.32%) CheckPoint
10 1 (1.32%) Meraki
10 1 (1.32%) Synology
10 1 (1.32%) UiPath