Period
to 26 July 2017

The median annual salary for a 3rd Line Support Engineer was £35,000 in advertised job vacancies in the South East during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England > South East
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 406 395 432
Rank change year-on-year -11 +37 -9
Permanent jobs requiring a 3rd Line Support Engineer 134 229 228
As % of all permanent IT jobs advertised in the South East 0.45% 0.60% 0.54%
As % of the Job Titles category 0.47% 0.62% 0.55%
Number of salaries quoted 120 212 192
South East median annual salary £35,000 £40,000 £38,500
Median salary % change year-on-year -12.50% +3.90% +14.93%
10th Percentile £23,188 £30,025 £28,500
90th Percentile £50,000 £50,000 £52,375
England median annual salary £35,500 £37,000 £37,500
% change year-on-year -4.05% -1.33% +7.14%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 28725 36829 41096
As % of all permanent IT job vacancies advertised in the South East 96.69% 97.05% 97.00%
Number of salaries quoted 24083 31358 33312
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £25,750 £25,007
90th Percentile £67,500 £67,500 £66,250
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

3rd Line Support Engineer
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the South East.

Salary trend for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing 3rd Line Support Engineer in the South East over the 6 months to 26 July 2017.

Salary histogram for 3rd Line Support Engineer in the South East

3rd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the South East region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +40 72 £35,000 -6.67% 5
Berkshire +34 33 £37,500 -6.25% 1
Oxfordshire +28 32 £32,500 -13.33% 3
Kent +30 23 £30,000 -29.41% 1
Surrey +10 15 £35,000 -12.50% 1
East Sussex +31 11 £40,000 -5.88%
Hampshire -31 8 £37,750 -0.66%
Buckinghamshire -15 7 £36,250 -2.03% 1
West Sussex +13 5 £35,250 -23.78%
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 26 July 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 3rd Line Support Engineer in the job title.

1 114 (85.07%) Windows
2 102 (76.12%) Active Directory
3 86 (64.18%) Windows Server
4 70 (52.24%) VMware
5 68 (50.75%) Office 365
6 59 (44.03%) Windows Server 2012
7 58 (43.28%) Microsoft
8 52 (38.81%) Hyper-V
9 51 (38.06%) MS Exchange
10 45 (33.58%) VMware Infrastructure
11 43 (32.09%) Windows Server 2008
11 43 (32.09%) DNS
12 41 (30.60%) SCCM
13 39 (29.10%) Cisco
13 39 (29.10%) Firewall
14 37 (27.61%) DHCP
15 34 (25.37%) Veeam
16 33 (24.63%) vSphere
16 33 (24.63%) Backup Exec
17 32 (23.88%) SAN
18 31 (23.13%) Migration
19 29 (21.64%) Exchange Server 2013
20 28 (20.90%) Microsoft Azure
21 27 (20.15%) SQL
22 25 (18.66%) Citrix
22 25 (18.66%) Microsoft Certification
23 24 (17.91%) SQL Server
23 24 (17.91%) Windows 10
24 23 (17.16%) SLA
24 23 (17.16%) Exchange Server 2010

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (38.06%) MS Exchange
2 29 (21.64%) Exchange Server 2013
3 23 (17.16%) Exchange Server 2010
4 20 (14.93%) Skype for Business
5 16 (11.94%) Exchange Server 2003
6 12 (8.96%) Exchange Server 2007
7 10 (7.46%) IIS
7 10 (7.46%) SAS
8 6 (4.48%) SharePoint
9 1 (0.75%) Apache
9 1 (0.75%) CMS
9 1 (0.75%) IBM Notes
9 1 (0.75%) SharePoint 2010
9 1 (0.75%) Tomcat
Applications
1 12 (8.96%) Microsoft Office
Business Applications
1 1 (0.75%) Dynamics CRM
1 1 (0.75%) SDL Web 8
Cloud Services
1 68 (50.75%) Office 365
2 28 (20.90%) Microsoft Azure
3 15 (11.19%) Amazon AWS
4 8 (5.97%) IaaS
4 8 (5.97%) PaaS
4 8 (5.97%) SaaS
4 8 (5.97%) Virtual Private Cloud
5 4 (2.99%) AWS CloudFormation
6 2 (1.49%) Google Cloud Platform
Communications & Networking
1 43 (32.09%) DNS
2 39 (29.10%) Firewall
3 37 (27.61%) DHCP
4 32 (23.88%) SAN
5 21 (15.67%) Skype
6 17 (12.69%) iSCSI
6 17 (12.69%) LAN
6 17 (12.69%) VLAN
7 16 (11.94%) WAN
7 16 (11.94%) Wireless
8 15 (11.19%) Internet
9 13 (9.70%) VPN
10 11 (8.21%) TCP/IP
10 11 (8.21%) VoIP
11 10 (7.46%) LDAP
12 8 (5.97%) PBX
12 8 (5.97%) PSTN
13 6 (4.48%) Cisco ASA
13 6 (4.48%) Kerberos
14 5 (3.73%) Cisco IOS
Database & Business Intelligence
1 24 (17.91%) SQL Server
2 3 (2.24%) PostgreSQL
3 2 (1.49%) SQL Server 2012
4 1 (0.75%) MySQL
4 1 (0.75%) SQL Server 2005
4 1 (0.75%) SQL Server 2008
General
1 20 (14.93%) Finance
2 4 (2.99%) Retail
3 2 (1.49%) Telecoms
4 1 (0.75%) Advertising
4 1 (0.75%) Legal
Libraries, Frameworks & Software Standards
1 5 (3.73%) Web Services
2 3 (2.24%) .NET
3 1 (0.75%) JSP
3 1 (0.75%) WSH
Miscellaneous
1 14 (10.45%) Clustering
2 13 (9.70%) Data Centre
3 10 (7.46%) Hybrid Cloud
3 10 (7.46%) PKI
4 9 (6.72%) Analytical Skills
5 8 (5.97%) BYOD
5 8 (5.97%) Greenfield Project
6 7 (5.22%) Blackberry
7 5 (3.73%) Fat Client
7 5 (3.73%) Thin Client
8 4 (2.99%) Driving Licence
9 3 (2.24%) CMDB
9 3 (2.24%) Enterprise Software
9 3 (2.24%) Virtual Team
10 2 (1.49%) iPhone
11 1 (0.75%) AS400
11 1 (0.75%) iSeries
11 1 (0.75%) Linux Command Line
11 1 (0.75%) Management Information System
11 1 (0.75%) PDA
Operating Systems
1 114 (85.07%) Windows
2 86 (64.18%) Windows Server
3 59 (44.03%) Windows Server 2012
4 43 (32.09%) Windows Server 2008
5 24 (17.91%) Windows 10
6 22 (16.42%) Windows 7
7 14 (10.45%) Windows 8
8 12 (8.96%) Apple iOS
9 9 (6.72%) Mac OS X
9 9 (6.72%) Windows Server 2003
10 7 (5.22%) Mac OS
11 5 (3.73%) Windows Vista
12 4 (2.99%) Linux
13 2 (1.49%) Android
13 2 (1.49%) Debian
14 1 (0.75%) CentOS
14 1 (0.75%) Ubuntu
14 1 (0.75%) Unix
Processes & Methodologies
1 31 (23.13%) Migration
2 17 (12.69%) Kalman Filter
3 16 (11.94%) Customer Requirements
4 15 (11.19%) ITIL
5 12 (8.96%) Patch Management
5 12 (8.96%) Presales
6 10 (7.46%) Identity Management
6 10 (7.46%) Server Building
6 10 (7.46%) Service Delivery
7 9 (6.72%) Desktop Virtualisation
7 9 (6.72%) E-Commerce
7 9 (6.72%) Service Delivery Management
7 9 (6.72%) Web Filtering
8 8 (5.97%) Agile Software Development
8 8 (5.97%) Change Management
8 8 (5.97%) Email Filtering
8 8 (5.97%) Service Design
8 8 (5.97%) Virtual Environments
9 7 (5.22%) CRM
10 6 (4.48%) Load Balancing
Programming Languages
1 27 (20.15%) SQL
2 20 (14.93%) PowerShell
3 3 (2.24%) C
3 3 (2.24%) C++
3 3 (2.24%) Java
4 2 (1.49%) Bash Shell
4 2 (1.49%) Python
5 1 (0.75%) VBScript
Qualifications
1 25 (18.66%) Microsoft Certification
2 21 (15.67%) Cisco Certification
3 19 (14.18%) MCSE
4 14 (10.45%) CCNA
5 13 (9.70%) MCSA
6 9 (6.72%) CCNP
7 6 (4.48%) CCIE
7 6 (4.48%) MCITP
7 6 (4.48%) VMware Certified Professional (VCP)
8 5 (3.73%) JNCIP
8 5 (3.73%) MCTS
8 5 (3.73%) VCAP
9 4 (2.99%) CCNP Voice
9 4 (2.99%) CCSA
9 4 (2.99%) JNCIA
9 4 (2.99%) MCP
10 3 (2.24%) PMI Certification
10 3 (2.24%) PMP
11 2 (1.49%) A+ Certification
11 2 (1.49%) CCSE
Quality Assurance & Compliance
1 23 (17.16%) SLA
2 4 (2.99%) ISO/IEC 27001
3 3 (2.24%) QA
4 1 (0.75%) Sarbanes-Oxley
System Software
1 102 (76.12%) Active Directory
2 52 (38.81%) Hyper-V
3 45 (33.58%) VMware Infrastructure
4 33 (24.63%) vSphere
5 15 (11.19%) XenApp
6 11 (8.21%) XenDesktop
7 7 (5.22%) VMware ESXi
8 3 (2.24%) Virtual Servers
9 2 (1.49%) vCloud
10 1 (0.75%) Citrix Presentation Server
10 1 (0.75%) MetaFrame
10 1 (0.75%) VMware Server
10 1 (0.75%) XenServer
Systems Management
1 41 (30.60%) SCCM
2 33 (24.63%) Backup Exec
3 16 (11.94%) Norton AntiVirus
4 14 (10.45%) WSUS
5 11 (8.21%) SCOM
6 9 (6.72%) Microsoft Data Protection Manager
6 9 (6.72%) SmoothWall
7 7 (5.22%) Puppet
8 5 (3.73%) Systems Management Server (SMS)
9 4 (2.99%) Terraform
10 3 (2.24%) Opscode Chef
10 3 (2.24%) vCenter Server
11 2 (1.49%) Ansible
12 1 (0.75%) EMC NetWorker
12 1 (0.75%) HP Data Protector
12 1 (0.75%) NetBackup
12 1 (0.75%) Symantec Endpoint Protection
12 1 (0.75%) Symantec Enterprise Vault
12 1 (0.75%) Tivoli Storage Manager
Vendors
1 70 (52.24%) VMware
2 58 (43.28%) Microsoft
3 39 (29.10%) Cisco
4 34 (25.37%) Veeam
5 25 (18.66%) Citrix
6 21 (15.67%) HP
7 17 (12.69%) Apple
7 17 (12.69%) Symantec
8 14 (10.45%) Sophos
9 12 (8.96%) Dell
9 12 (8.96%) WatchGuard
10 11 (8.21%) Juniper
11 8 (5.97%) CheckPoint
12 7 (5.22%) F5
12 7 (5.22%) Kaspersky
12 7 (5.22%) McAfee
12 7 (5.22%) Palo Alto
13 5 (3.73%) Extreme Networks
13 5 (3.73%) SonicWALL
14 4 (2.99%) NetApp
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Slough
Hays West And Wales
Salary: £20000 - £30000 per annum + Benefits
Posted: 6 days ago
Oxford, Oxfordshire
Searchability
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £30000 - £37000 per annum + overtime + benefits
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 + £5,000 on-call bonus + 7.5% bonus + Great Benefits
Posted: 5 days ago
Folkestone
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum
Posted: 14 days ago